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The Palace Hotel Seoul

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160, Sapyeong-daero, Seocho-gu, Seoul 137-804, South Korea
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233 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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    (55)
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There are newer reviews for The Palace Hotel Seoul
See the most recent reviews
Kuala Lumpur, Malaysia
Level Contributor
95 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed June 7, 2015

The hotel was quite a distance from down town. We were greeted by beautiful models as there was a modelling function at the hotel. That was an insight into the beauty and fashion industry of Korea. Almost everyone was dressed immaculately and trendily. That was the new Korea that I discovered. The reception was international, the concierge ever helpful. Checking... More 

Was this review helpful? Yes
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear jemapohexplorer, Warm greetings from The Palace Hotel Seoul! We highly appreciate your time in sharing your great experience with us. We are pleased to hear that you enjoyed your stay, especially well-equipped room, high-speed Wifi and staff’s service, as customer satisfaction is our utmost priority. Hotel is located in Gangnam area with easy access to subway (Line No. 3,... More 

Hong Kong, China
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 2, 2015

The hotel is located near the Bus Terminal Metro station. 10 minutes walk without shelter. Nice lobby but room is quite small and not good at sound proof. I always listen people talking when they pass through the corridor and even the TV sound next to the wall....... Expect this, the hotel is fine and fit people who like to... More 

Was this review helpful? Yes
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear Ivan L, First of all, thank you for staying with us and sharing your experience with other travelers on Tripadvisor. Your kind words are of the greatest encouragement to all of us! We are pleased to hear that you had a wonderful stay, enjoying the well-equipped room and central location with easy access to Metro. We regret the inconvenience... More 

Sydney, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 4, 2015

Stayed here for 3 nights after a week of business. Nice rooms in a good location south of the river. Shopping and restaurants not too far although taxi travel on weekend is a pain due to traffic. Train station is just across the road which is handy. Breakfast was great.

Was this review helpful? Yes 2
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear teamsword, Greetings from The Palace Hotel Seoul! We would like to appreciate you for choosing us and taking your valuable time to share your experience with us. Your kind comments are the greatest encouragement to all of us. We are pleased to hear that you were highly satisfied with our room & breakfast served and hotel location as well.... More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 24, 2015

Good location, nice breakfast with good range of choice. The rooms are OK for couple of days, although not enough wardrobe haning my shirts and suit. Try to choose the top floors, below floors can be noisy. Unfortunately the wifi is free only in the lobby.

Was this review helpful? Yes 1
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear Mr. BB_Balazs, Greetings from The Palace Hotel Seoul! Thank you very much indeed for your great review and outstanding feedback! I’m glad to know that you enjoyed our location and wide range of breakfast. We just have completed expansion for 60 additional guest rooms and remodeling of Chinese Restaurant, Fitness Club which includes female and male sauna, gym, spa,... More 

Norwich, England, United Kingdom
Level Contributor
8 reviews
5 of 5 stars Reviewed March 20, 2015

We were at first arranged to stay on the smoking floor upon arrival. Since me and my sister couldn't stand the smell of the cigarettes, we asked for a room change and the manager did change the room for us without any doubt!

Was this review helpful? Yes
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear jimlaw92, Greetings from The Palace Hotel Seoul! Thank you very much indeed for your great review and feedback following your recent stay at The Palace Hotel Seoul. It’s clear that creating memorable experience for our guests is one of our core value, we are sure that all managers are empowered to remove any barrier immediately. I look forward to... More 

Christchurch, New Zealand
Level Contributor
372 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 stars Reviewed March 11, 2015

Fantastic in all regards. I think the dinner buffet was the best I have seen in a hotel, countless options, far too many for me to have even a little of everything. The dessert menu is incredible. the rooms are very well appointed and modern. The location is tops, right in the centre of the city and the action. The... More 

Was this review helpful? Yes 1
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear Mr. David T, Warm Greetings from The Palace Hotel Seoul! We sincerely appreciate you for sharing this great feedback, and are very pleased to read that your stay at The Palace Hotel Seoul was up to your satisfaction in all aspects, especially dining at the buffet restaurant. Our buffet restaurant, Stone Plate, regularly revamps the menu with seasonal promotion.... More 

Orono, Maine
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

The hotel is the first stop on one of the buses from the airport, so I reached the hotel in 45 minutes (there was no traffic at 9pm). However, this also means it's the first stop of many when returning to the airport, which makes for a 1:30-2 hour journey. I opted for a taxi that was a standard 65,000... More 

Was this review helpful? Yes 1
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear Mack186, Thank you for your outstanding review and great feedback! For transportation from the airport, KAL Limousine bus (line number 6703, 29 services a day from 5am to 10pm and it costs KW16,000 per person) is the most preferred transfer which normally takes less than an hour depending on traffic. Our gym is brand new and swimming pool is... More 

Ho Chi Minh City, Vietnam
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 13, 2014

The Executive Floor is a great escape & quiet respite from the Coffee Shop & Lobby restaurants - where one can enjoy & quiet breakfast or glasses of wine at night for winding down full-programmed days during our visit. the staff are courteous, helpful, & kind. Shuttle service from Incheon airport is convenient as it stops right on this hotel.... More 

Was this review helpful? Yes 2
Bournemouth, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 5, 2014

The hotel is undergoing renovation work, but to be fair this was explained and for me at least no inconvenience, all work conducted between 8am and 6pm. I guess if you're a tourist, this maybe more an issue. It's the 1st time I've stayed at this hotel and I must say the staff were happy and excellent, not always the... More 

Was this review helpful? Yes
Hong Kong, China
Level Contributor
190 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 426 helpful votes
3 of 5 stars Reviewed December 4, 2014

The hotel is in Gangnam area, near subway and directly acessible from Incheon airport by KAL bus. The service is fine and the room amenities are good (though the room is small. But I would advise avoiding it for now because it is currently under renovation. The windows are blocked by scaffolding. No gym or other facilities until end of... More 

Was this review helpful? Yes 5
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