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The Palace Hotel Seoul

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160, Sapyeong-daero, Seocho-gu, Seoul 137-804, South Korea
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Best prices for: 1 room 1 guest
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The Palace Hotel Seoul
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The Palace Hotel Seoul
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209 reviews from our community

Traveler rating
    45
    110
    40
    8
    6
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41
21
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80
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (50)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (50)
All months
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 24, 2015

Good location, nice breakfast with good range of choice. The rooms are OK for couple of days, although not enough wardrobe haning my shirts and suit. Try to choose the top floors, below floors can be noisy. Unfortunately the wifi is free only in the lobby.

Was this review helpful? Yes 1
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear Mr. BB_Balazs, Greetings from The Palace Hotel Seoul! Thank you very much indeed for your great review and outstanding feedback! I’m glad to know that you enjoyed our location and wide range of breakfast. We just have completed expansion for 60 additional guest rooms and remodeling of Chinese Restaurant, Fitness Club which includes female and male sauna, gym, spa,... More 

Norwich, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed March 20, 2015

We were at first arranged to stay on the smoking floor upon arrival. Since me and my sister couldn't stand the smell of the cigarettes, we asked for a room change and the manager did change the room for us without any doubt!

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Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear jimlaw92, Greetings from The Palace Hotel Seoul! Thank you very much indeed for your great review and feedback following your recent stay at The Palace Hotel Seoul. It’s clear that creating memorable experience for our guests is one of our core value, we are sure that all managers are empowered to remove any barrier immediately. I look forward to... More 

Christchurch, New Zealand
Top Contributor
296 reviews 296 reviews
48 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed March 11, 2015

Fantastic in all regards. I think the dinner buffet was the best I have seen in a hotel, countless options, far too many for me to have even a little of everything. The dessert menu is incredible. the rooms are very well appointed and modern. The location is tops, right in the centre of the city and the action. The... More 

Was this review helpful? Yes 1
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear Mr. David T, Warm Greetings from The Palace Hotel Seoul! We sincerely appreciate you for sharing this great feedback, and are very pleased to read that your stay at The Palace Hotel Seoul was up to your satisfaction in all aspects, especially dining at the buffet restaurant. Our buffet restaurant, Stone Plate, regularly revamps the menu with seasonal promotion.... More 

Orono, Maine
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

The hotel is the first stop on one of the buses from the airport, so I reached the hotel in 45 minutes (there was no traffic at 9pm). However, this also means it's the first stop of many when returning to the airport, which makes for a 1:30-2 hour journey. I opted for a taxi that was a standard 65,000... More 

Was this review helpful? Yes 1
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear Mack186, Thank you for your outstanding review and great feedback! For transportation from the airport, KAL Limousine bus (line number 6703, 29 services a day from 5am to 10pm and it costs KW16,000 per person) is the most preferred transfer which normally takes less than an hour depending on traffic. Our gym is brand new and swimming pool is... More 

Ho Chi Minh City, Vietnam
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 13, 2014

The Executive Floor is a great escape & quiet respite from the Coffee Shop & Lobby restaurants - where one can enjoy & quiet breakfast or glasses of wine at night for winding down full-programmed days during our visit. the staff are courteous, helpful, & kind. Shuttle service from Incheon airport is convenient as it stops right on this hotel.... More 

Was this review helpful? Yes 2
Bournemouth, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 5, 2014

The hotel is undergoing renovation work, but to be fair this was explained and for me at least no inconvenience, all work conducted between 8am and 6pm. I guess if you're a tourist, this maybe more an issue. It's the 1st time I've stayed at this hotel and I must say the staff were happy and excellent, not always the... More 

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Hong Kong, China
Top Contributor
179 reviews 179 reviews
127 hotel reviews
418 helpful votes 418 helpful votes
3 of 5 stars Reviewed December 4, 2014

The hotel is in Gangnam area, near subway and directly acessible from Incheon airport by KAL bus. The service is fine and the room amenities are good (though the room is small. But I would advise avoiding it for now because it is currently under renovation. The windows are blocked by scaffolding. No gym or other facilities until end of... More 

Was this review helpful? Yes 5
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2014

we arrived the seoul inchon airport in the late night and miss the last metro, but helpfully we got to the hotel by shuttle bus. if you want to get to the hotel or go to the airport from the hotel, taking shuttle bus is a nice way. if you want to go to the downtown, taking the metro is... More 

Was this review helpful? Yes 1
New Delhi, India
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 8, 2014

The hotel's USP was great service, minimalistic decor and quiet small rooms. The hotel seemed more like a business hotel and there is a airport limousine bus service that drops you on the doorstep but be careful the departure by the same bus service takes longer to Incheon. I was checked in on the higher executive floors and had a... More 

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San Francisco, California
Contributor
18 reviews 18 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 30, 2014

Good quality and reasonably priced business hotel near Gangnam and very convenient to the Express Bus Station metro. The staff is very helpful and friendly and the first floor restaurant is quite good. Be careful if visiting the Chinese restaurant, though - it is fine dining and obscenely expensive. They've got about half a dozen English language TV channels including... More 

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