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The Palace Hotel Seoul

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160, Sapyeong-daero, Seocho-gu, Seoul 137-804, South Korea
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The Palace Hotel Seoul
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215 Reviews from our TripAdvisor Community

Traveler rating
    47
    113
    41
    8
    6
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42
23
22
82
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (215)
  • Mar-May only
    (55)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (50)
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Hong Kong, China
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed today NEW

The hotel is located near the Bus Terminal Metro station. 10 minutes walk without shelter. Nice lobby but room is quite small and not good at sound proof. I always listen people talking when they pass through the corridor and even the TV sound next to the wall....... Expect this, the hotel is fine and fit people who like to... More 

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Sydney, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights after a week of business. Nice rooms in a good location south of the river. Shopping and restaurants not too far although taxi travel on weekend is a pain due to traffic. Train station is just across the road which is handy. Breakfast was great.

Was this review helpful? Yes 2
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear teamsword, Greetings from The Palace Hotel Seoul! We would like to appreciate you for choosing us and taking your valuable time to share your experience with us. Your kind comments are the greatest encouragement to all of us. We are pleased to hear that you were highly satisfied with our room & breakfast served and hotel location as well.... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 24, 2015

Good location, nice breakfast with good range of choice. The rooms are OK for couple of days, although not enough wardrobe haning my shirts and suit. Try to choose the top floors, below floors can be noisy. Unfortunately the wifi is free only in the lobby.

Was this review helpful? Yes 1
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear Mr. BB_Balazs, Greetings from The Palace Hotel Seoul! Thank you very much indeed for your great review and outstanding feedback! I’m glad to know that you enjoyed our location and wide range of breakfast. We just have completed expansion for 60 additional guest rooms and remodeling of Chinese Restaurant, Fitness Club which includes female and male sauna, gym, spa,... More 

Norwich, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed March 20, 2015

We were at first arranged to stay on the smoking floor upon arrival. Since me and my sister couldn't stand the smell of the cigarettes, we asked for a room change and the manager did change the room for us without any doubt!

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Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear jimlaw92, Greetings from The Palace Hotel Seoul! Thank you very much indeed for your great review and feedback following your recent stay at The Palace Hotel Seoul. It’s clear that creating memorable experience for our guests is one of our core value, we are sure that all managers are empowered to remove any barrier immediately. I look forward to... More 

Christchurch, New Zealand
Top Contributor
323 reviews 323 reviews
48 hotel reviews
156 helpful votes 156 helpful votes
5 of 5 stars Reviewed March 11, 2015

Fantastic in all regards. I think the dinner buffet was the best I have seen in a hotel, countless options, far too many for me to have even a little of everything. The dessert menu is incredible. the rooms are very well appointed and modern. The location is tops, right in the centre of the city and the action. The... More 

Was this review helpful? Yes 1
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear Mr. David T, Warm Greetings from The Palace Hotel Seoul! We sincerely appreciate you for sharing this great feedback, and are very pleased to read that your stay at The Palace Hotel Seoul was up to your satisfaction in all aspects, especially dining at the buffet restaurant. Our buffet restaurant, Stone Plate, regularly revamps the menu with seasonal promotion.... More 

Orono, Maine
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

The hotel is the first stop on one of the buses from the airport, so I reached the hotel in 45 minutes (there was no traffic at 9pm). However, this also means it's the first stop of many when returning to the airport, which makes for a 1:30-2 hour journey. I opted for a taxi that was a standard 65,000... More 

Was this review helpful? Yes 1
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear Mack186, Thank you for your outstanding review and great feedback! For transportation from the airport, KAL Limousine bus (line number 6703, 29 services a day from 5am to 10pm and it costs KW16,000 per person) is the most preferred transfer which normally takes less than an hour depending on traffic. Our gym is brand new and swimming pool is... More 

Ho Chi Minh City, Vietnam
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 13, 2014

The Executive Floor is a great escape & quiet respite from the Coffee Shop & Lobby restaurants - where one can enjoy & quiet breakfast or glasses of wine at night for winding down full-programmed days during our visit. the staff are courteous, helpful, & kind. Shuttle service from Incheon airport is convenient as it stops right on this hotel.... More 

Was this review helpful? Yes 2
Bournemouth, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 5, 2014

The hotel is undergoing renovation work, but to be fair this was explained and for me at least no inconvenience, all work conducted between 8am and 6pm. I guess if you're a tourist, this maybe more an issue. It's the 1st time I've stayed at this hotel and I must say the staff were happy and excellent, not always the... More 

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Hong Kong, China
Top Contributor
183 reviews 183 reviews
129 hotel reviews
422 helpful votes 422 helpful votes
3 of 5 stars Reviewed December 4, 2014

The hotel is in Gangnam area, near subway and directly acessible from Incheon airport by KAL bus. The service is fine and the room amenities are good (though the room is small. But I would advise avoiding it for now because it is currently under renovation. The windows are blocked by scaffolding. No gym or other facilities until end of... More 

Was this review helpful? Yes 5
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2014

we arrived the seoul inchon airport in the late night and miss the last metro, but helpfully we got to the hotel by shuttle bus. if you want to get to the hotel or go to the airport from the hotel, taking shuttle bus is a nice way. if you want to go to the downtown, taking the metro is... More 

Was this review helpful? Yes 1
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