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The Palace Hotel Seoul

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160, Sapyeong-daero, Seocho-gu, Seoul 137-804, South Korea
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The Palace Hotel Seoul
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226 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
  • All months
    (226)
  • Mar-May only
    (55)
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    (64)
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    (57)
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Hong Kong, China
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The location is great, the staff very friendly and hospitable. Rooms are small and they were renovating when I was visiting. But considering the price still good value for money in Seoul. The bus from the airport also stops there which is an advantage.

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Busan, South Korea
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked into this hotel with my wife for a city getaway. The location was perfect for us, a 10 minute walk from intercity bus terminal and the restaurants and bars we wanted to visit. We booked this hotel for the spa and leisure facilities, however, we were left disappointed in this area. First of all, the sauna wasn't free.... More 

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Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear BusanGaz, First of all, thank you for staying with us and sharing your experience with other travelers on Trip advisor. We regret the inconvenience relating to the fitness club. All your comments have been reported to our management, and all the corrective actions have been made, accordingly. Thank you for shedding some light on the area that we can... More 

West Yorkshire, UK
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for two nights on a business trip. The hotel is located south of the River in a relatively quiet area of Seoul although it's position on a busy expressway might initially lead you to think otherwise. The rooms are spacious and comfortable and have all the facilities you'd expect - including a pod coffee machine.... More 

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Yee Nam K, 제너럴 매니저 at The Palace Hotel Seoul, responded to this review

Dear Houziwang, Greetings from The Palace Hotel Seoul. First of all, thank you for choosing The Palace Hotel Seoul and sharing your valuable experience. As you mentioned, we strive to offer high quality of amenity and keep each and every room keeps neat and clean to welcome all guests. Especially, our buffet restaurant, Stone Plate, regularly revamps the menu to... More 

Melbourne, Australia
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed in this hotel for 6 nights. Room was a street side and spacious. Very good and well-mannered reception service. There was a restaurant and bar at the 10th floor which used to offer free drinks after lunch from 2pm to 5pm. Breakfast was free and good. Even in the evening from 5pm to 9pm there was happy hour:... More 

Was this review helpful? Yes 1
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear JoyShurjo, Warm greetings from The Palace Hotel Seoul! Thank you for staying with us and sharing your valuable feedback on Tripadvisor. We are glad to hear that you enjoyed your stay with our facilities and especially with the reception service. Next week, Club Lounge will be moved to 12th floor and it provides spacious environment and panoramic view with... More 

Shenyang, China
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My friend booked the hotel and we stayed there for 7nights. It is very convenient to get to the hotel by the airport shuttle bus, which is the first stop of the shuttle bus. And it is very close to the subway station, like 5-minute walking. Also, it is very close to the shinseigae(new world) department store, like 5-minute walking... More 

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Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear evonneluv, Thank you for choosing The Palace Hotel Seoul and we highly appreciate your time in sharing great experience on the tripadvisor. We are happy to hear that you enjoyed your stay and satisfied with hotel location and overall service. As you mentioned, hotel is located close to the department store and Seorae Village which is famous for the... More 

Dijon, France
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms are small with no room to store items from an unpacked suitcase, Otherwise comfortable and modern. Breakfast is good & varied. Bar is terrible it has as much charm as a roadside café & the prices are outrageous.

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Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear BICHEKA, Warm greetings from The Palace Hotel Seoul. Thank you for staying with us and sharing your experience with other travelers on Tripadvisor. We have 8 categories of guest rooms ranging from 25 to 119sqm, so I’m sure that we are able to meet your expectation with newly renovated rooms. Please send me a note personally at my email,... More 

Ottawa, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 14, 2015

Expedia rates this hotel is a five-star hotel, it is not. They want to charge the fools that stay there $22 for Wi-Fi. They also charge $16.15 for a cup of coffee, if you're foolish enough to order one. The rooms are very average.

Was this review helpful? Yes 1
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear JohnK_ott, Thank you for choosing The Palace Hotel Seoul and sharing your experience with us. We are sorry to hear that you disappointed with our WIFI service. We are considering the possibility of free WIFI recently. In the meantime, free WIFI is available in the lobby and restaurant. About the charge for a coffee, we are putting more efforts... More 

Kuala Lumpur, Malaysia
Level Contributor
94 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed June 7, 2015

The hotel was quite a distance from down town. We were greeted by beautiful models as there was a modelling function at the hotel. That was an insight into the beauty and fashion industry of Korea. Almost everyone was dressed immaculately and trendily. That was the new Korea that I discovered. The reception was international, the concierge ever helpful. Checking... More 

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Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear jemapohexplorer, Warm greetings from The Palace Hotel Seoul! We highly appreciate your time in sharing your great experience with us. We are pleased to hear that you enjoyed your stay, especially well-equipped room, high-speed Wifi and staff’s service, as customer satisfaction is our utmost priority. Hotel is located in Gangnam area with easy access to subway (Line No. 3,... More 

Hong Kong, China
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 2, 2015

The hotel is located near the Bus Terminal Metro station. 10 minutes walk without shelter. Nice lobby but room is quite small and not good at sound proof. I always listen people talking when they pass through the corridor and even the TV sound next to the wall....... Expect this, the hotel is fine and fit people who like to... More 

Was this review helpful? Yes
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear Ivan L, First of all, thank you for staying with us and sharing your experience with other travelers on Tripadvisor. Your kind words are of the greatest encouragement to all of us! We are pleased to hear that you had a wonderful stay, enjoying the well-equipped room and central location with easy access to Metro. We regret the inconvenience... More 

Sydney, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 4, 2015

Stayed here for 3 nights after a week of business. Nice rooms in a good location south of the river. Shopping and restaurants not too far although taxi travel on weekend is a pain due to traffic. Train station is just across the road which is handy. Breakfast was great.

Was this review helpful? Yes 2
Yee Nam K, General Manager at The Palace Hotel Seoul, responded to this review

Dear teamsword, Greetings from The Palace Hotel Seoul! We would like to appreciate you for choosing us and taking your valuable time to share your experience with us. Your kind comments are the greatest encouragement to all of us. We are pleased to hear that you were highly satisfied with our room & breakfast served and hotel location as well.... More 

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