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ShinShin Hotel

Travelers' Choice award winner
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17-5, Namdaemun-ro 5-gil, Jung-gu, Seoul 100-080, South Korea
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2nd anniversary package
Best prices for: 1 room 1 guest
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ShinShin Hotel
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ShinShin Hotel
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226 reviews from our community

Traveler rating
    117
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    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights in Seoul after travelling from Hong Kong and Japan and the first thing was the staff. Very helpful and spoke English well, gave us the hotels address on the card in Korean to give to cab drivers to get us back to the hotel if we needed, map of Seoul and area around hotel including... More 

Was this review helpful? Yes 1
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I had one of the best stays ever. I took the 6015 limosine bus which dropped me off less than a 3 minute walk from the hotel. I was greeted by a friendly staff member who gave me a little tour and explained where everything was. I went up to the room which was clean and nice. The hotel is... More 

Was this review helpful? Yes 1
Oxford, United Kingdom
Top Contributor
75 reviews 75 reviews
48 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Having stayed in the Hilton when in Seoul before, I thought it was time to find something less corporate. I discovered ShinShin Hotel via TripAdvisor and made my booking online. I was pleasantly surprised to receive an email from the hotel prior to my arrival confirming my details were correct and everything was in order - this gave me a... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

My partner and I stayed at Shin Shin Hotel in March 2015. We booked via email from Australia and they were extremely helpful and replied back almost instantaneously. We arrived early on a Tuesday morning and although our room was not available they can hold your bags in the reception until your room is ready. The staff were extremely helpful... More 

Was this review helpful? Yes 1
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear Mr/Ms. Chopsticks86 I was absolutely delighted to read your feedback following you and your partner's recent 2 stay with us at Comforted Business Hotel-ShinShin. Also I was so glad that all things met your expectations, especially in terms of our associates. I believe our associates are the most crucial asset in core and smart service industry. And I have... More 

Hong Kong
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Location: You can take bus 6015 from Incheon Airport and get off at Namdaemun stop, the ride takes around 1 hour. Follow the map on the hotel website and you can easily find the hotel once getting off the bus. The hotel is located near the City Hall metro station and also walkable distance to Myeong Dong and Namsan Park.... More 

Was this review helpful? Yes 2
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear Mr/Ms. Peonie414 Warm greeting from Comforted Business Hotel-ShinShin Thank you so much for your wonderful comments during your stay! We are very pleased to be a part of your trip and great to learn that your first stay was enjoyable. Located in a heart of Seoul City - walking distance to shopping as well as historical site and next... More 

Houston, Texas
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel!!! Short walk to tge metro . 2 minutes walk to tge airport shuttle from the hotel . Staff was great , friendly and very helpful . Staff spoke english . Hotel was very close to the Namdaemun Marke . Rooms were small but it was not too bad..

Was this review helpful? Yes 2
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear Mr./Ms. Is R Warm greeting from Comforted Business Hotel-ShinShin Thank you so much for your wonderful comments during your stay! We are very pleased to be a part of your trip and great to learn that your first stay was enjoyable. Located in a heart of Seoul City - walking distance to shopping as well as historical site and... More 

Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for 4 nights in standard double room early March 2015. - The location is convenient. We took the airport subway got off at xxxx University stop (not the women's university) and transferred to Line 2 and got off at CityHall stop. Found the exit 8 and walk 10 mins. - It's close to MingDong shopping area and Lotte duty... More 

Was this review helpful? Yes 1
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear Ms. Si We truly appreciate your time and effort to share your comments during your stay. The your experience on that day must have been extremely frustrating for you and it occur without any awareness since neighborhood are pressed for time of building completion. Their unexpected work is so embarrassing to us as well and anyhow I would like... More 

Lisbon, Lisboa, Portugal
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent 3 nights at the ShinShin recently, on a business trip. I have nothing to say against the hotel: the rooms were comfortable and clean, the service efficient and friendly and the location was very good. Wifi worked very well. And for Seoul and respective price range, the room wasn't too small (still, not too much space left beyond... More 

Was this review helpful? Yes 1
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear Mr. CASTANHA Thank you so very much for taking the time to review comforted business Hotel-ShinShin on TripAdvisor. All of us, ShinShin willingers are so regrettable to hear your experience and we will have a training session to strength core and smart service as our point toward Hotel-ShinShin's customer service. We believe that one of most important things to... More 

Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at the ShinShin for two nights during our lay over in Seoul. All in all it was a really pleasant experience. The standard room was small, but clean and comfortable and really well located in walking distance to many sights. The most outstanding part of our stay there were the staff. Everybody was accommodating, friendly and exceptionally helpful,... More 

Was this review helpful? Yes 1
신신호텔, PR 매니저 at ShinShin Hotel, responded to this review

Warm greetings from Hotel ShinShin. I would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was enjoyable. Thank you so much for enjoying our facilities, amenities and services during your stay with us. Your great comments have created such an encouragement for all of our associates. Learning how... More 

São Paulo
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 21, 2015

The hotel location and staff were really good. Public transportation of all types was near the hotel which was important since traffic is heavy in the city. The rooms are small but very efficient and cleaning was very good. The only poor point was breakfast which was very limited in quantity and some of the staff not very friendly.

Was this review helpful? Yes 2
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear our valuable guest Thank you so much for your heartwarming comment during your stay! We are very excited to be a part of your journey and great to learn that your first stay was good. We truly appreciate your time and effort to share this wonderful comment during your stay and this has been and will be a definite... More 

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