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ShinShin Hotel

Travelers' Choice award winner
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17-5, Namdaemun-ro 5-gil, Jung-gu, Seoul 100-080, South Korea
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ShinShin Hotel
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ShinShin Hotel
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247 reviews from our community

Traveler rating
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27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the second time we stay in Shinshin hotel. Their staff are amazing! Always ready to help with any questions we have. We came back to Seoul to pick up our wedding album, their staff help us call the wedding shop and arrange the album to be delivered to the hotel. A gold star to all staff in ShinShin... More 

Was this review helpful? Yes 2
Los Angeles, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Once I found ShinShin Hotel online, I asked my friend who lives in Seoul what he thought - first thing he said was that LOCATION was excellent. That was true, but so was the wonderful hotel staff. They answered many of my questions about getting around the city and even how to best organize my day to get the best... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I spent 2 nights at the Hotel ShinShin on business. The hotel itself is modern, impeccably clean and the room was very comfortable and well equipped. The best thing about the hotel was the staff - even by high Korean standards the staff were exceptionally helpful and friendly. Standards are equally high at the breakfast / dinner / bar adjacent... More 

Was this review helpful? Yes 1
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear Mr. /Ms redeyedrob Thank you so much for your heartwarming comment during your stay! We truly appreciate your time and effort to share this wonderful comment during your stay and this has been and will be a definite encouragement for all our team. We have been running over 2 years, after being rebuilt and reopened since its establishment in... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent service, very good position (close to big metro station "City Hall") and beautiful room design make Shin Shin Hotel a perfect choice for a stay in Seoul ! Close to 2 Starbucks, just a minute walking distance from a gorgeous underground shopping centre: absolutely convenient for a touristic and business stay.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Mr./Ms Fabio I We truly appreciate your time to share this comment. All of us, do promise our best effort to provide best quality of service of our each guest anytime. With any future plans to visit Seoul or any inquiries, please feel free to contact us at any time. Warm regards, Hasmin Hwang Deputy General Manager More 

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Although the rooms are small they are well designed to have everything you need without feeling cramped (i was in the room alone). The whole hotel was clean and the reception staff were always welcoming and approachable. Although the rooms have no tea/coffee (kettle and cups are provided), there is a great coffee machine in the foyer with fresh cookies... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear Ms. Gemma M I was absolutely delighted to read your feedback following you recent stay with us at Hotel-ShinShin. I was so glad that you also enjoyed the genuine service we all take pride in delivering to all of our guests. Our aim is to create a “home from home” atmosphere and , once again, I was delighted that... More 

Leicester, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The ShinShin a hotel is a little gem in the heart of shopping and Seoul nightlife. The rooms are cosy and elegant and the staff have superb customer service values. There is a very nice modern bistro restaurant adjacent to the hotel with superb value for money cuisine. If you are a foreigner visiting Seoul, this hotel is superb but... More 

Review collected in partnership with this hotel

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HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear Mr. Dwortley I am very appreciative of the time you took to post your kind words following your recent stay with us at comforted business Hotel-ShinShin. I was really excited to read that you enjoyed your trip to our property and I am very proud of my team and what they achieve in being brilliant at looking after our... More 

Michigan
Top Contributor
139 reviews 139 reviews
51 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfortable, clean and extremely helpful staff make the ShinShin hotel one of our new favorites. The location can't be beat as it's in the center of everything! Just remember to print out a map for your first visit. It's on a side street about a block off Namdaemun-ro. There is signage high on the building so that it's easy to... More 

Was this review helpful? Yes 3
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear Mr./Ms writesabit Dear Ms. EPSTEIN-As I got some clues on your review and please forgive me if not correct and to mention your real name in public. I would just like to recognize and really appreciate for your heartwarming feedback in spite of small issue of air-conditioning. I also believe that the hotel's location is absolutely ideal for either... More 

San Francisco, CA
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Central location, quiet rooms that are cleverly designed, outstanding staff - these qualities are among the many that make the ShinShin a wonderful place to stay. It has the feel of a boutique hotel, because of its size and accessibility of the staff, plus a lovely design and style.

Was this review helpful? Yes 2
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear Mr./Ms Uchicago74 Warm greeting from comforted business Hotel-ShinShin I really appreciate for your great review and we love hearing from you that have enjoyed your time with us. Also thank you for your compliments directed toward our staff. All of us, shinshin willingers look forward to welcoming you back to our property in near future. Please do let me... More 

Beijing, China
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have researched so many hotels before I came to Seoul and finally made the decision to stay at Hotel Shinshin and it was a lovely boutique hotel and both my husband and I loved there! Hotel Booking & How to get to the Hotel We think it's better to book this hotel directly from their website so this way... More 

Was this review helpful? Yes 2
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear Ms. CSSNAKEW Thank you so much for your wonderful comments in every single aspect during your visit. We are very excited to be a part of your trip and great to learn that your first stay was enjoyable. As you mention, we have own booking tool on website, which has the best deal and we are just about to... More 

Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel room are small, but very clean. Good location, closed to markets, shopping mall, walking distance to bus stop ride to the airport. Staff speaks fluent English better than other hotels. Reception/desk clerks and dining staff were polite and provided us excellent customer service. When booking request breakfast to be included.

Was this review helpful? Yes 2
HasminHwang, Deputy General Manager at ShinShin Hotel, responded to this review

Dear Mr/Ms. Doonie2012 Thank you for choosing to stay at Hotel-ShinShin and for your complimenting feedback following your stay with us. This will serve as an encouragement for the entire team to continue striving for higher levels of excellence and continue delivering memorable experiences to each and every one of our guests. We appreciate your kind feedback and we certainly... More 

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Staying in Myeongdong / Namdaemun

Neighborhood Profile
Myeongdong / Namdaemun
Arguably Seoul’s most famous neighborhood and undoubtedly one of its most popular, Myeongdong takes shopping and eating to new heights, with hundreds of shops, restaurants, and cafes all stacked on top of one another. The rise in popularity of Korean cosmetics, fashion, and more has made this area a must-see for visitors who come and marvel at Myeongdong’s often frenetic pace and energy. Lotte and Shinsaegae’s massive department stores are also popular draws for both Korean and luxury products. The department stores, just like Myeongdong’s streets, are crowded around the clock. Myeongdong’s many street food carts are also immensely popular for their inexpensive and quirky offerings (French-fry-encrusted corn dogs, anyone?). The neighborhood’s popularity, as well as its close proximity to other popular sights and neighborhoods, makes it one of Seoul’s most popular places to stay.

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