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Lotte Hotel Seoul

Travelers' Choice award winner
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30 Eulji-ro, Jung-gu, Seoul 100-070, South Korea
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Lotte Hotel Seoul
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Lotte Hotel Seoul
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1,730 reviews from our community

Traveler rating
    973
    607
    124
    15
    11
See reviews for
380
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500
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1730)
  • Mar-May only
    (348)
  • Jun-Aug only
    (391)
  • Sep-Nov only
    (488)
  • Dec-Feb only
    (503)
All months
Seoul, South Korea
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed in here last month (02.2015) i have been lots of hotels in the world. this is best of best at service. All staff are very kind, polite and smile always. Here is placed middle in the Seoul, so you can get to temples, shopping centers and any hot places easier. and As befits a 5 stars hotel, any... More 

Was this review helpful? Yes 1
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I loved the Lotte hottel seoull. The location is really good -- you walk out the door and you're next door to the coolest department store, which is connected to the wonderful high-end department store Lotte. The gym in the Lotte is my favorite business hotel gym. It's not too big, just right and has all the equipment. I had... More 

Was this review helpful? Yes 2
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear deresa100, Greetings from Lotte Hotel Seoul! Thank you for staying with us and taking your time to post this review about your experience. Your kind words are of the greatest encouragement to all of us. We are happy to hear that you had a wonderful stay with us, enjoying the well-equipped room and central location which allows our guests... More 

Belton, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Hotel is beautiful, and all staff are extremely helpful and friendly. Thoroughly enjoyed my stay here and all interactions with staff. Wish I could have stayed longer/ Super convenient access from Incheon Airport via airport bus.

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Elizabeth T, Thank you for choosing Lotte Hotel Seoul and taking your valuable time to share your experience with us. We are grateful to know that you enjoyed the city and the hotel. It is great that you were satisfied with the service from our staffs. Also, as you mentioned, KAL limousine bus is such a convenient option for... More 

Caen, France
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The Lotte Hotel is an excellent luxury hotel. The staff are all polite, helpful and English-speaking. There are quite a few restaurants in the building and I can particularly recommend the Chinese restaurant. Breakfast in the Seine restaurant was superb - especially for those of us who are particular about their English breakfast tea. There was an impressive choice of... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Sean M, Thank you in advance for sharing your experience at Lotte Hotel on Trip Advisor. We are really glad that you enjoyed especially our service from the entrance to the room. Lotte Hotel is always trying our effort to make the customers feel comfortable and be well- treated. As you experienced, Lotte Hotel Seoul has many of benefits... More 

New Jersey
Top Contributor
167 reviews 167 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great location. Close to shopping and transportation. Take the 6701 City Hall bus from Incheon Gate 4B. It is the third stop. Shopping within the hotel lower mall below street level. Interesting restaurants there. Back to Lotte, my favorite area is the bar lounge and outdoor view from rear of lounge.

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Larry1778, Greetings from Lotte Hotel Seoul! We would like to appreciate you for choosing us and taking your valuable time to share your experience with us. As you mentioned, KAL limousine bus operates from Incheon airport to the hotel is such a convenient feature for the travelers. Also, our hotel provides easy trip to everywhere in Seoul with its... More 

Camas, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lotte hotel is my first choice hotel for a business trip to Seoul. It is conveniently located above a subway station and very close to Myeongdong, where you can enjoy variety of foods. If you decide to stick around the hotel after a busy day, the hotel also provides delicious restaurants with top notch chefs. I would highly recommend this... More 

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear, Andrew S Thank you for staying with Lotte Hotel Seoul and sharing your detail experience with other travelers on the Trip Advisor. It is good to hear that your stay was great with us. There is no greater satisfaction than receiving kind words from a valued guest. Once again, thank you very much for choosing the Lotte hotel Seoul... More 

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

stayed three nights at Lotte Hotel in downtonw Seoul and I experienced again the Asian hospitality and luxury together with an excellent service. My room was so spacious and fully equipped (even with the cell phone suitable to work in Korea where they have a different standard) and the Hotel centrally located. The Hotel has a lot of restaurants (I... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear SY-lee 1996, Greetings from Lotte Hotel Seoul! Thank you for sharing your experience on TripAdvisor.com. As you mentioned, the location and facilities of Lotte is really well located for our guests. We hope you enjoyed your staying a lot with our benefits and return back one more time. At the moment we try to put more effort to bring... More 

Hong Kong, China
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is situated at town centre and easily accessible by public transportation. Self-driving is not a problem because ample carpark space avaialble and is free of charge to hotel guest. My wife and I love to stay there because it really close to the most popular shopping spots such as Lottel department store and Myeongdong. Hotel is not new but... More 

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear martysoo, Greetings from LotteHotel Seoul! Thank you in advance for sharing your comment on Trip Advisor. As you mentioned, the location and facilities of Lotte is really well located for our guests. We hope you enjoyed your staying a lot with our benefits and return back one more time. Thank you once again. Best Regards, David Kim General Manager More 

Indaiatuba, SP
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very comfortable, located a walking distance of the main tourist attractions in Seoul. It does not have breakfast but Seoul is full of coffee houeses like starbucks etc. The toilet in this hotel is great, very clean and with a nice tub. The staff are also great, provided us city maps and a lot of tips.

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear LucianaCampos, Thank you so much for choosing us and commenting such a nice review. The location you were staying in must be Lotte Hotel World which offers convenient location to Lotte World amusement park, Lotte Department store, and etc. It is great to hear that you were enjoying your stay with us. I hope you to visit Lotte Hotel... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was taken aback by the professionalism, politeness and friendliness of hotel staff and the ability to anticipate my needs; sometimes just based on my facial gestures or how quickly or slowly I walked in the lobby. Hotels beds are very comfortable. The gym ( Sulwhasoo Spa) is outstanding..jacuzzi, sauna and other areas are super clean! Direct indoor access to... More 

Was this review helpful? Yes 2
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Joseph P, Thank you for sharing your experience on Trip Advisor. It is our great pleasure to know that you had a memorable stay at Lotte Hotel Seoul. Lotte Hotel Seoul is well-knowned for its convenience with easy access to various facilities and sightseeing areas, which can save our guests' valuable time and energy for their perfect travel. We... More 

Hotel Review Summarization

What travelers say

  • Very nice(9)
  • New wing(8)
  • Department stores(3)
Questions? Get answers from hotel staff and past guests. Ask a question

524 photos of this hotel

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