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Lotte Hotel Seoul

Travelers' Choice award winner
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30 Eulji-ro, Jung-gu, Seoul 100-070, South Korea
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Best prices for: 1 room 1 guest
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Lotte Hotel Seoul
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Lotte Hotel Seoul
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1,866 Reviews from our TripAdvisor Community

Traveler rating
    1,055
    649
    134
    17
    11
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418
272
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543
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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Singapore, Singapore
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stay for 2 night for family vacation. My son love the indoor playground beside the hotel. The lotte mart has lots of nice food and snacks. The staff is very friendly . Ironing board provided. Had a pleasant stay.

Was this review helpful? Yes
Seoul, South Korea
1 review
5 of 5 stars Reviewed 3 days ago NEW

I'll definitely be recommending this to family & friends.thank you for a fantastic stay. The Lotte hotel in the hub of the Seoul City Hall and it was easy to get around the Namsan Park, Seoul Tower,National Central Museum, and PIwon(Secret Garden),one of the most popular tourist attractions in Seoul. The staff were excellent & Service exceeded my expections. The... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear thomsen r, Thank you for staying with us and taking the time to share your experience at Lotte Hotel Seoul. We are glad to hear you enjoyed our excellent service and various resaurant options. They are all here to make every moment of your time special. As you mentioned, the location of the hotel is city-centered, allowing our guests... More 

Muntinlupa, Philippines
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Very good hotel with excellent service. The food was good and hospitality was felt by my family and I. Especially in the VIP lounge, the care and service of Gianna Shin. She made sure to attend to our needs. Location of Lotteis also perfect

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear maipastrana, Greetings from Lotte Hotel Seoul! Thank you for your great commentary on Trip Advisor. We are happy to hear that you were satisfied with the experience you had at the hotel. I reported to our manager your comment regarding Gianna Shin. She is very happy and wants to give appreciation to you for your comment. We hope to... More 

Hong Kong Region, China
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

In Seoul, this is my place to stay !!! Location is superb, facilities from gym to swimming pool to the very best in Spa & Hot / Cold Jacuzzi is amazing. It comes with a golf driving indoor range too Love it every time I'm in Seoul !!!

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear BIGJerry56, Thank you for staying with us and sharing your experience at Lotte Hotel Seoul. We are glad you were happy with your stay with us. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special. We will be delighted to... More 

Hunter Valley, Australia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

After a mishap with our booking, giving us a standard room, it was all sorted out to our satisfaction. Stayed there for 3 nights in a disabled room in the new wing. The room was spacious, modern and fully accommodating for my disabled wife. The bathroom was spacious and had a large roll-in shower with plenty of grab rails. The... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear CandE_Evans, Warm greetings from Lotte Hotel! It is wonderful to hear that you have enjoyed your stay in our hotel and restaurants . We hope that you will consider us again for your next visit to Seoul and wish you a good day ahead. It was our pleasure to have you as a guest, we extend our very best... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Before even applauding the Hotel itself, the location cannot be ignored. The hotel sits in the center of a business and shopping district and a stones throw to Myeongdong. The basic attractions are literally an elevator ride or a doorstep away. The rooms are nothing spectacular; standard in size and very clean. What I found quite attractive was the quality... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Joekim23, Thank you for staying with us and taking the time to share your experience at Lotte Hotel Seoul. We are glad to hear you enjoyed our excellent service and various resaurant options. They are all here to make every moment of your time special. We will be delighted to have you back here at Lotte Hotel Seoul. if... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Excellent location, local Brand with great service and standards. Shopping area walking distance, tube station few steps away. Shuttle to Convention Centre and other Shopping Mall available (check times). KAL Limo Line Stop. Overall experience very satisfied.

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear AC C, Thank you for staying with us and taking the time to share your experience at Lotte Hotel Seoul. We are glad to hear you enjoyed our excellent service and various resaurant options. They are all here to make every moment of your time special. As you mentioned, the location of the hotel is city-centered, allowing our guests... More 

SGP
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Rooms are big, we got placed at the women's wing and location is fantastic, linked to lotte dept store where the duty free is and at myeong dong. Breakfast spread was too large! Only disappointment was the inconsistent rate at the front desk for colleagues of the same company. But the more senior staff fixed everything soon enough.

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear cowgraz, Thank you for staying with us and sharing your experience at Lotte Hotel Seoul. We are glad you were happy with your stay with us. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your vacation time special. We sincerely apologize for the... More 

Sydney, Australia
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 weeks ago

Centrally located to all Seoul has to offer, yet you wouldn't need too leave for a great night in as there are multiple dining and entertainment options within the hotel precinct. The rooms are spacious, clean, tastefully decorated and comfortable.

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear B_Elinda429, Thank you for staying with us and taking the time to share your experience at Lotte Hotel Seoul. We are glad to hear you enjoyed our excellent service and various resaurant options. They are all here to make every moment of your time special. We will be delighted to have you back here at Lotte Hotel Seoul. if... More 

Birmingham, Alabama
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing modern hotel in the heart of the city. Within walking distance of great shopping, dining, night life, and street foods. Very nice clean rooms. Staff are super friendly and ready to help with anything. Beautiful bar off lobby with large atrium and waterfall.

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear BrianRodgers, Thank you for staying with us and taking the time to share your experience at Lotte Hotel Seoul. We are glad to hear you were happy with our service and facilities. From our luxurious accommodations and excellent service to our fine dining restaurants and fabulous spa, they are all here to make every moment of your time special.... More 

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