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Lotte Hotel Seoul

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30 Eulji-ro, Jung-gu, Seoul 100-070, South Korea
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Lotte Hotel Seoul
Lotte Hotel Seoul
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2,261 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The hotel is steps away from myeongdong and connected to subway. It has a luxury lobby and rooms at the club levels rooms are much better. View was nice from 30 plus floors but not much to see tbh...breakfast was very good, one of the best breakfast buffet but the restaurant needs a bigger and brighter toilet. Just seemed like... More 

Helpful?
1 Thank Kibiibss
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Kibiibss, Thank you for your great commentary on Trip Advisor. We are glad to hear that you were very pleased with our breakfast buffet and facilities. There is no greater satisfaction than receiving kind words from a valued guest. Your detailed review would be of great help to other guests planning to visit our hotel. Thank you again for... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

While I visited this property for work, it is a perfect central location for holiday makers. Even though it is centrally located, it has great views and has ready access to transport and some fantastic shopping and an amazing food court with lots of healthy options. The service is excellent and the club rooms are worth the upgrade for access... More 

Helpful?
Thank Angela F
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Angela F, Thank you for choosing Lotte Hotel Seoul and taking your time to share your experience with us. Your kind and deatiled reviews are the greatest encouragement to all of us. We are happy to hear that you enjoyed our city-centered location and our service. Once again, thank you very much for your compliments. We look forward to... More 

Metro Manila, Philippines
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel all around. It is a very modern hotel. The rooms are very spacious and modern. They have a floor dedicated to wellness with a spa, an indoor pool (!!!), and a huge gym. There are at least three restaurants that serve fine dining. The breakfast spread is a wonderful spread. The service is impeccable.

Helpful?
Thank janong
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear janong, Warm greetings from Lotte Hotel! It is wonderful to hear that you have enjoyed your stay in our hotel. We really appreciate your kind and detailed compliment and hope that you will consider us again for your next visit to Seoul. We are very pleased that you have enjoyed our rooms, the facilities of our fitness center, and... More 

Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Easy access from airports with KAL limousine shuttle for 16,000 KRW. Conveniently located above the Euljiro 3 station. Located in the Lotte comples which includes a dept store, premium boutique & young plaza. It is closely located to Dongdaemun & Insadong. Basically it is the central area of Seoul. Great service and nice rooms. Would definitely stay again!

Helpful?
1 Thank Aurora A
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Aurora A, Greetings from Lotte Hotel Seoul! Thank you for choosing us and taking your time to post this review about your experience. Your kind words are of the greatest encouragement to all of us. We are happy to hear that you enjoyed our convenient location and the KAL limousine service. We look forward to the opportunity of welcoming... More 

Level Contributor
11 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Enjoyed the room very relaxing and spacious. Had everything that I needed in the room. Would be defiantly recommending to others to stay here. Didn't have to go far to get where I needed to. Really thoroughly enjoyed my stay. Staff were friendly.

Helpful?
Thank Rebecca D
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Rebecca D, Greetings from Lotte Hotel Seoul! Thank you for choosing us and taking your time to post this review about your experience. Your kind words are of the greatest encouragement to all of us. We are happy to hear that you enjoyed our convenient location and the room. We look forward to the opportunity of welcoming you back... More 

Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I spent 3 nights at Lotte Hotel Seoul for business. Services are top class including roof Lounge, swimming pool, gym etc. My room was at 27th floor with great view on city's skyline. On the contrary the bathroom, despite it was full of top class marble, was not large at all especially with poor space around the lavatory. I would... More 

Helpful?
Thank Davide T
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Davide T, Thank you for choosing Lotte Hotel Seoul and taking your time to share your experience with us. Your kind reviews are the greatest encouragement to all of us. We are happy to hear that you enjoyed our facilities and lounge. Regarding the bathroom conditions, we will try to make improvements by having a thorough meeting. We really... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Its amazing hotel ! Very clean, food is good and also good place! Service is perfect! We was happy to be there! Korea is really nice country! People very kind and food is great!!!!! Everybody smile in Korea! A lot of tourists and good medicine!!!

Helpful?
Thank Margonya
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Margonya, It is wonderful to hear that you enjoyed your stay in our hotel. We really appreciate your kind compliment and hope that you will consider us again for your next trip to Seoul. Your review has been the greatest encouragement to all of us. We look forward to the opportunity of welcoming you back to Lotte Hotel Seoul... More 

Irvine, CA
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Just stayed there for 2 nights. 6th time to visit Seoul. Last 5 times stayed at Ritz Carlton x1, Grand International x2, COEX interCOntinental x2. Stayed north of the river as I have to visit someone north of the river this time. Good. 1. Central location 2. Closer to Incheon 3. Excellent breakfast, but the day before and you get... More 

Helpful?
1 Thank SamTheCalifornian
Sydney, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Great room, always clean and very well presented. Staff are very friendly and polite and wonderful customer service. Would love to see a change in the room service menu as it has been the same for one year.

Review collected in partnership with this hotel

Helpful?
Thank Kerry L
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Kerry L, Warm greetings from Lotte Hotel! It is wonderful to hear that you have enjoyed your stay in our hotel. We are very pleased that you have enjoyed our staff service and the room. Regarding the room service menu, we will have a thorough meeting with F&B development department and manage to make a change in our menu.... More 

District of Columbia
Level Contributor
155 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

It has to be like that. The staff was very very well trained, and provide 24×7 customer services. They tried very hard to meet the needs. At midnight, I had to buy the medication I need while all pharmacy stores were closed. They called multiple and multiple places and arranged a taxi for me to get the medication. Fantastic services!... More 

Helpful?
Thank 8Oiseaux
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear 8Oiseaux, Warm greetings from Lotte Hotel! It is wonderful to hear that you enjoyed your stay with us. We appreciate for your kind and detailed review and hope that you will consider us again for your next visit to Seoul. It was our pleasure to have you as a guest and we promise to continuously provide excellent service and... More 

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