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Lotte Hotel Seoul

Travelers' Choice award winner
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30 Eulji-ro, Jung-gu, Seoul 100-070, South Korea
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Lotte Hotel Seoul
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Lotte Hotel Seoul
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1,735 reviews from our community

Traveler rating
    977
    608
    124
    15
    11
See reviews for
381
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121
503
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1735)
  • Mar-May only
    (353)
  • Jun-Aug only
    (391)
  • Sep-Nov only
    (488)
  • Dec-Feb only
    (503)
All months
Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is located near myeongdong and has a connection to lotte shopping mall. Staff was very helpful as I needed to contact a supplier in seoul but was unable to speak the language. Fortunately, the staff at the reception helped me and I was able to arrange a meeting. They also do have meeting rooms provided, thus smooth facilitation... More 

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worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear EdreaH, Thank you for taking your valuable time to share your experience with other customers on Tripadvisor. Your comment is very important for us because it helps us to improve and serve our guests with better service. It is great to know that you were able to arrange a meeting while you were here and we were able to... More 

Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was my second time in Korea, But my first time staying at Lotte hotel, I've stayed in lot of hotels before but Lotte was way different than others. First i just want to tell is the service, all the staff members they helped me with every problems that i had and also i was very surprised that they all... More 

Review collected in partnership with this hotel

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Chicago
Top Contributor
88 reviews 88 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Lotte hotel has to be one of the best places we have stayed on our many travels. Customer service is exemplary, the room small but comfy, free high speed WiFi is complimentary as is the use of the pool. For those staying in the higher end rooms (which we did not do) breakfast and gym are free as well. In... More 

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Seoul, South Korea
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed in here last month (02.2015) i have been lots of hotels in the world. this is best of best at service. All staff are very kind, polite and smile always. Here is placed middle in the Seoul, so you can get to temples, shopping centers and any hot places easier. and As befits a 5 stars hotel, any... More 

Was this review helpful? Yes 2
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear lovely yumi, Greetings from Lotte Hotel Seoul! All of our staffs are glad to hear that you enjoyed your stay with us. Thank you for choosing us and leaving this generous review on tripadvisor.com. We try our best to provide you the service that goes above and beyond until you satisfy. As you mentioned the location of the hotel... More 

Singapore, Singapore
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved the Lotte hottel seoull. The location is really good -- you walk out the door and you're next door to the coolest department store, which is connected to the wonderful high-end department store Lotte. The gym in the Lotte is my favorite business hotel gym. It's not too big, just right and has all the equipment. I had... More 

Was this review helpful? Yes 4
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear deresa100, Greetings from Lotte Hotel Seoul! Thank you for staying with us and taking your time to post this review about your experience. Your kind words are of the greatest encouragement to all of us. We are happy to hear that you had a wonderful stay with us, enjoying the well-equipped room and central location which allows our guests... More 

Belton, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel is beautiful, and all staff are extremely helpful and friendly. Thoroughly enjoyed my stay here and all interactions with staff. Wish I could have stayed longer/ Super convenient access from Incheon Airport via airport bus.

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Elizabeth T, Thank you for choosing Lotte Hotel Seoul and taking your valuable time to share your experience with us. We are grateful to know that you enjoyed the city and the hotel. It is great that you were satisfied with the service from our staffs. Also, as you mentioned, KAL limousine bus is such a convenient option for... More 

Caen, France
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The Lotte Hotel is an excellent luxury hotel. The staff are all polite, helpful and English-speaking. There are quite a few restaurants in the building and I can particularly recommend the Chinese restaurant. Breakfast in the Seine restaurant was superb - especially for those of us who are particular about their English breakfast tea. There was an impressive choice of... More 

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Sean M, Thank you in advance for sharing your experience at Lotte Hotel on Trip Advisor. We are really glad that you enjoyed especially our service from the entrance to the room. Lotte Hotel is always trying our effort to make the customers feel comfortable and be well- treated. As you experienced, Lotte Hotel Seoul has many of benefits... More 

New Jersey
Top Contributor
175 reviews 175 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great location. Close to shopping and transportation. Take the 6701 City Hall bus from Incheon Gate 4B. It is the third stop. Shopping within the hotel lower mall below street level. Interesting restaurants there. Back to Lotte, my favorite area is the bar lounge and outdoor view from rear of lounge.

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Larry1778, Greetings from Lotte Hotel Seoul! We would like to appreciate you for choosing us and taking your valuable time to share your experience with us. As you mentioned, KAL limousine bus operates from Incheon airport to the hotel is such a convenient feature for the travelers. Also, our hotel provides easy trip to everywhere in Seoul with its... More 

Camas, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Lotte hotel is my first choice hotel for a business trip to Seoul. It is conveniently located above a subway station and very close to Myeongdong, where you can enjoy variety of foods. If you decide to stick around the hotel after a busy day, the hotel also provides delicious restaurants with top notch chefs. I would highly recommend this... More 

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear, Andrew S Thank you for staying with Lotte Hotel Seoul and sharing your detail experience with other travelers on the Trip Advisor. It is good to hear that your stay was great with us. There is no greater satisfaction than receiving kind words from a valued guest. Once again, thank you very much for choosing the Lotte hotel Seoul... More 

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

stayed three nights at Lotte Hotel in downtonw Seoul and I experienced again the Asian hospitality and luxury together with an excellent service. My room was so spacious and fully equipped (even with the cell phone suitable to work in Korea where they have a different standard) and the Hotel centrally located. The Hotel has a lot of restaurants (I... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear SY-lee 1996, Greetings from Lotte Hotel Seoul! Thank you for sharing your experience on TripAdvisor.com. As you mentioned, the location and facilities of Lotte is really well located for our guests. We hope you enjoyed your staying a lot with our benefits and return back one more time. At the moment we try to put more effort to bring... More 

Hotel Review Summarization

What travelers say

  • Very nice(9)
  • New wing(7)
  • Department stores(3)
Questions? Get answers from hotel staff and past guests. Ask a question

524 photos of this hotel

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Hotel & grounds (31)
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