We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lotte Hotel Seoul

Travelers' Choice award winner
Hotel website
30 Eulji-ro, Jung-gu, Seoul 100-070, South Korea
Offers & Announcements
Package Deal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Lotte Hotel Seoul
Professional photos View all
Browse nearby
Lotte Hotel Seoul
Add Photo Write a Review

1,841 Reviews from our TripAdvisor Community

Traveler rating
    1,036
    643
    133
    18
    11
See reviews for
407
268
126
536
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1841)
  • Mar-May only
    (459)
  • Jun-Aug only
    (391)
  • Sep-Nov only
    (488)
  • Dec-Feb only
    (503)
All months
Contributor
14 reviews 14 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This was my first visit to Seoul and spent just over a week here. I stayed on the club floor (Floor 27) over looking the back. View on this side is nothing special. View from the club lounge / front side is much better. The room was nice and spacious. The club lounge facility is good and pretty much what... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Bob M, Thank you for your great commentary on Trip Advisor. We are happy to hear that you were satisfied with hotel's room condition and general services. Lotte Hotel Seoul is located at the heart of Seoul with easy access to popular tourist spots in northern Seoul. It is the perfect accomodation for shopping and business as well. We... More 

Senior Contributor
31 reviews 31 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is located perfectly nice welcoming from the staff all the time .a bit overpriced .breakfast not that great they concentrate on Asian costumer for their taste of food for others is the same thing over and over concierge where not that knowledgable how to handle tourist I advice the management to arrange top 10 sights to visits on... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Adnan A, Thank you for staying with us at Lotte Hotel Seoul. We have well received your comments during your stay with us. I am very happy to hear that you were happy with the location of the hotel. We regrat that your experience was not perfectly satisfying you. We will carefully consider your suggestion regarding to concierge information... More 

Portland, Oregon
Top Contributor
136 reviews 136 reviews
99 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for five nights on business recently, and could not have been happier with the location and service. Both were excellent. I was on one of the club floors, and enjoyed the dedicated check-in/out desk as well as the lounge. Breakfast was fine, and although I only took advantage of the lounge a little bit during other hours,... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear MoseyOn, Thank you for choosing Lotte Hotel Seoul and taking your time to share your experience with us. Your kind words are the greatest encouragement to all of us. We are happy to hear that you had a wonderful stay with us, enjoying the well-equipped room and central location which allows our guests enjoy the heart of Seoul. It... More 

BRIARCLIFF
1 review
5 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel. Very modern and clean hotel. A department store and food court are also beneath the hotel. Everyone that works in the hotel was extremely helpful. It is in a really good location for sightseeing.

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear RISA L, Thank you for choosing Lotte Hotel Seoul for your recent visit to Seoul. All of us at the hotel are happy to hear that you enjoyed your stay with us. We are glad to serve our guests with well-equipped rooms and hotel facilities. Also, city-centered location is our No. 1 convenient feature we provide. Again, I appreciated... More 

Jeju-do, South Korea
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in the club floor, and a smoking room (which you do not find that often nowadays) Breakfast was okay, and so was the room. I was a little disappointed by the quality of room service, but at the end, a 20% discount made me happy again. I come to this hotel and stay at least 3-4 times a... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear ronsaik, Greetings from Lotte Hotel Seoul! Thank you for your great commentary on Trip Advisor. We are happy to hear that you were satisfied with the experience you had at the hotel. As you mentioned, Lotte Hotel Seoul is located in the center of Seoul with easy access to popular tourist spots in northern Seoul. It is the perfect... More 

Cairns, Australia
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Lotte Hotel on two separate occasions during our recent 2 weeks visit to South Korea recently. We stayed in both Deluxe double room and Club double room and I will make a brief comparison between the two as part of review. Location is convenient as previously mentioned by numerous reviewers, about 5-10mins walk to the MyeongDong shopping... More 

Was this review helpful? Yes 2
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear soulighter, Greetings from Lotte Hotel Seoul! Thank you for staying with us and taking your time to post this detailed review about your experience. Your kind words are of the greatest encouragement to all of us. We are happy to hear that you had a wonderful stay with us, enjoying the well-equipped room and central location which allows our... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in Lotte for a business trip and checked in on the new wing on 27th floor. So efficient without any troubles and staff friendly and very helpful. Had an issue with a suitcase that broke in transit between airports but Lotte assisted to get the bag back to the airline for repair. Hotel also assisted with complimentary hotel... More 

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear AntonBooysen, Thank you for choosing Lotte Hotel Seoul for your recent visit to Seoul. All of us at the hotel are happy to hear that you enjoyed your stay with us. We are glad to serve our guests with well-equipped rooms and hotel facilities. Also, city-centered location is our No. 1 convenient feature we provide. It is great to... More 

Baku, Azerbaijan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in this hotel for couple of days on our business trip. The hotel is huge. The lobby and reception area is very big and at the same time very attractive in terms of design. The check in was very quick. We were staying on 32 floor and enjoyed a nice view to the city from our room.... More 

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear 77TravelN77, Warm greetings from Lotte Hotel Seoul, and thank you very much for taking the time comment on our services during your stay with us. We would like to thank you for your thorough review, as it is very helpful to us in understanding our guests' needs and how best to provide a comfortable and enjoyable stay. It is... More 

Barceloneta, Puerto Rico
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spend our year-end holiday in this hotel. The hotel is located in a perfect place, close to the city and has an intimate atmosphere with a wonderful pool of all temperatures also a beautiful garden. One could see people cleaning all the time, even the street leading to the hotel is always clean. We were about to book a... More 

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Sandrine B, Thank you for choosing Lotte Hotell and sharing your experience with us. According to your review, we are assuming that you were staying at our location in Jeju island. As you mentioned, out location is the strongest point for the customers to make them easily to reach anwhere. It is great to hear that you were enjoying... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel with big rooms and good service - everyone I spoke to was very helpful. Bathrooms in the rooms maybe mildly out of date compared to some 5* hotels, but still pretty good. Wifi was brilliant at all times! The hotel offers a range of restaurants (Korean, Japanese, Italian), those of which I tried were excellent. Short walk to... More 

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear sq0152, Thank you for choosing Lotte Hotel Seoul and sharing your experience with us. We are happy to hear that you were satisfied with the room condition and our service. As you mentioned, Lotte Hotel Seoul is located at the heart of Seoul with easy access to popular tourist spots in northern Seoul. It is the perfect accomodation for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

556 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (472)
Viewed
Room/suite (97)
Viewed
Bathroom (43)
Viewed
View from room (24)
Viewed
Hotel & grounds (88)
Viewed
Dining (22)
Viewed
Family/play areas (3)
Viewed
Other (195)

Management photos: Courtesy of the property manager

Viewed
All management photos (84)
Viewed
Hotel & grounds (31)
Viewed
Pool/beach area (6)
Viewed
Dining (22)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (4)
Viewed
Other (17)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay