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Lotte Hotel Seoul

5.0 of 5 30 Eulji-ro, Jung-gu, Seoul 100-070, South Korea
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Lotte Hotel Seoul
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Lotte Hotel Seoul
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1,702 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangkok
Top Contributor
51 reviews 51 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I took a short trip to Seoul last week which was a very busy week for Seoul due to the spill over of Korean/Chinese New Year. I was located in the New Wing with the lobby on the 14th floor. My room was on the 27th floor which was on the same floor as the lounge. The lounge has a... More 

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear wachi60, Greetings from Lotte Hotel Seoul! All of us at the hotel are very glad to hear that you were enjoying your stay with us. As you mentioned, having an access to the Club Lounge is very convenient for business travelers because we offer nice breakfast in the morning, light snack and afternoon tea hour during the day and... More 

hong kong
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stay in this BEAUTIFUL hotel with 0 travel distance to the Lotte World amusement park. Entrance is a three minutes walk just round the corner of hotel or longer through the basement via carpark into the shopping mall. Service was top notch and the breakfast buffet was MEGA! Great bonus was the discount day pass to Lotte World (some 30%... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear cecilia c, Thank you so much for choosing us and commenting such a nice review. The location you were staying in must be Lotte Hotel World which offers convenient location to Lotte World amusement park, Lotte Department store, and etc. It is great to hear that you were enjoying your stay with us. I hope you to visit Lotte... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay here for 4 nights, everythings good. I need to thank you the staff - Allan Ko from front dest, he was very helpful and always smile. We lost the bag on taxi, he help us to call the taxi driver and fixed everything. Thank you again and I really happy to stay here next time.

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Ashley_Wong Greetings from Lotte Hotel Seoul! We are happy to know that you had an unforgettable experience at the hotel. We always try to think what's best and most needed for guests. Let me convey your thankful heart to Mr. Allan Ko. Thank you for sharing your experience on Trip Advisor. We hope to see you again at Lotte... More 

Rio Rancho, New Mexico
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow what a nice hotel. Clean does not begin to describe the upkeep. The staff is super aware and attentive to customers needs. The restaurant is centrally located but way way over priced. Combined with the shopping mall and everything else it is like a city in its self.

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear 66gto66c10 Thank you for sharing your experience on Trip Advisor. It is our great pleasure to know that you had a memorable stay at Lotte Hotel Seoul. Lotte Hotel Seoul is well-knowned for its convenience with easy access to various facilities and sightseeing areas, which can save our guests' valuable time and energy for their perfect travel. We are... More 

Bangkok, Thailand
Top Contributor
121 reviews 121 reviews
120 hotel reviews
216 helpful votes 216 helpful votes
4 of 5 stars Reviewed 1 week ago

I spend 2 nights at the Lotte Hotel for my business meeting. It is a luxurious hotel deserving its price. The buffet breakfast is abundant and very good. The fitness center has adequate equipment and facility. The hotel limousine pickup at the airport is reliable, again with a price. I do not have time to explore the duty free shopping... More 

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worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear 3T Thank you for sharing your experience on Trip Advisor! We are happy to learn that you had a pleasant stay at Lotte Hotel Seoul. As you know, Lotte Hotel Seoul is well-knowned for its easy access to nearby department stores, duty free shop and shopping street in Myeongdong. It's a perfect location for both business and sightseeing purposes... More 

Senior Contributor
30 reviews 30 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best hotels I've been to. The location is excellent, overlooking the river with a wide view of the city. The rooms are spacious, and the service good. One advantage is the closeby park where you can ran and walk for miles with beautifull scenery around. Another attraction is the adjacent amusement park which I suppose is a... More 

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear - - , Thank you for choosing Lotte Hotel Seoul. We are very glad to hear that you were satisfied with the hotel's location at the heart of Seoul and enjoyed very much services provided by our well-trained staffs. It is such a great encouragement for us to receive compliments from our guests. Also, it highly motivates us to... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Returned to Lotte after stark comparison with other hotels in Korea. I stayed for the third time on business. The staff in the lobby were awesome and attentive to details as always. And the room on the club floor was also generously-sized with many thoughtful touches. But what really impressed me this time was the fitness facilities and spa. The... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Irene L Greetings from Lotte Hotel Seoul! We are so happy to welcome you back as our valuable guest and are glad to hear that you had another pleasant stay. As you know, the hotel's spa and fitnessclub facility are very popular for their well equipped condition and skillful massage programs. Thank you very much for your thoughtful comment... More 

Perth, Australia
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The airport limosine is about 45 mins to an hr ride to the hotel direct depending on when you arrive. Transport- tick. When we entered the lobby it was amazing and quite high end. Patek Phillpe, MCM, dessert bar and lounge and all around huge. We were greeted promptly. We had the new wing room quite high up, asked for... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Kpop80, All of us at Lotte Hotel Seoul are so glad to hear that you were happy with the stay at our hotel! and also we thank you for taking your valuable time to share your experience with everyone on tripadvisor.com. The review is so detailed and helpful for other tourists! As you mentioned, our facilities including restaurants, spa,... More 

Riga, Latvia
Top Contributor
157 reviews 157 reviews
155 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great property in perfect location. Club room nice and club offering good. Internet stable, fast and free. Amenities of high quality. Only if I could add something is need for changing variety of club floor breakfast options and more personalized turn down service (why not to leave a candy or weather update for next morning for example?) Would always return.... More 

Was this review helpful? Yes 1
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Kasparainens, Greetings from Lotte Hotel Seoul! Thank you for your stay with us and we appreciate your valuable feedback on Trip Advisor. We are honored to learn that you loved the hotel's location at the heart of Seoul and enjoyed very much services provided by our well-trained staffs. It is such a great encouragement for us to receive compliments... More 

Sibu, Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed on the New Wing Club deluxe double for seven days from 20.10.2014. The service of the staff, cleanliness of the room and the food and wine in the lounge and the breakfast were not as good as those other five star hotel club floor room we had stayed like Shangri-La, Mandarin or Sofitel. There is no value for... More 

Was this review helpful? Yes
worldbest2018, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear lawyerSibu_Malaysia Thank you for spending your precious time and sharing a comment on Trip Advisor. We feel sorry that you were not fully satisfied with your recent stay. We are currently doing various research on food and beverages to impress our guests, and are also making nice changes to room condition at New Wing Building. Your valuable comment is... More 

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Hotel Summarization (Beta)

What travelers say

  • New wing(10)
  • Very nice(9)
  • Department stores(3)

Additional Information about Lotte Hotel Seoul

Address: 30 Eulji-ro, Jung-gu, Seoul 100-070, South Korea
Phone Number:
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Lotte Hotel Seoul 5*
Number of rooms: 1120
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Also Known As:
Seoul Lotte Hotel
Hotel Style:
#2 Business Hotel in Seoul
#2 Spa Hotel in Seoul
#2 Luxury Hotel in Seoul
#2 Romantic Hotel in Seoul
#4 Family Hotel in Seoul

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