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All 392 Seoul hotels

Lotte Hotel World

4.5 of 5 Hotel   |   240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
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Ranked #2 of 392 Hotels in Seoul
A recent review
3 of 5 stars reviewed yesterday
Peile Hong Kong Region, China
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644 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Hong Kong Region, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Wifi on and off randomly. Very strange for Korea's telecom standard. Especially for one of the oldest five star hotel in town. Business center at lobby floor wants to charge me won xxxx for ten minutes of internet on their PC. Shower in my room is self-altered (probably at in-house workshop). And water is weak. Noodle counter at coffee shop... More

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Manila
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

At first I was skeptical about the reviews of the hotel especially that many have mentioned this is an old hotel. But I was wrong! Totally wrong. Once I entered the revolving doors I was immediately greeted by the staff, they carried my bags right away to the check-in desk. All of the staff speak English fluently. They are very... More

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Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently visited Seoul as a part of Incentive trip where we were around 20 people from all over the world. The hotel and its surrounding are a small world within itself. The Hotel staff was quite helpful and supportive, I must say the facilities of room and house keeping guys really doing the amazing job. The internet facility is... More

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Billings, Montana
1 review
4 of 5 stars Reviewed 5 days ago NEW

I will admit that I'm an internet junkie, even when traveling. I take many photos and create videos of the trip, and need internet to upload those. I was having problems with Internet, called the front desk, and a tech guy came to my room right away. After messing with my computer for 10 minutes, he finally got it connected... More

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MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. clarkj711 Thank you for choosing Lotte Hotel World for your stay in Seoul and thank you for sharing your comments here on tripadvisor. We value our guests experiences that we always try to provide bests for our guests. One of our greatest point is the location and accomodations here at hotel and I'm glad that you were able to... More

Malaysia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I love this hotel out of so many nights in different hotels all around South Korea. I'm glad I stay last 2 nights in this hotel before departing back home. Room is spacious with lots of power plug. They even include a universal adapter for my room (hopefully is not left behind by the previous traveller). They provide full range... More

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MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Candy2702 Thank you for choosing Lotte Hotel World for your stay in Seoul and thank you for sharing your comments here on tripadvisor. We value our guests experiences that we always try to provide bests for our guests. I'm glad that you were able to benefit from our location and accomodations which are our features!!! Hope that you were... More

Cham, Switzerland
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It is always a pleasure to come back to a place and feel like home. This happened to me with my second stay Lotte Hotel World in Seoul. I immediately felt welcomed by excellent staff. Great Service even in cases where things might go wrong (WLAN was not working in my room, so I got another room speedily). Definitely worth... More

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MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. flu_cham, Thank you for your comments about our staff at Lotte hotel world. It is my pleasure to hear that you had great time here with us. I am strongly pleased to expect your next visit again at Lotte Hotel World. I am looking forward to welcoming you here in Seoul next time. Thank you very much. Best regards,... More

Makati
1 review
5 of 5 stars Reviewed 1 week ago

We were invited to a Customer Loyalty Program of a top Korean brand and were billeted in this hotel. Service, amenities, facilities, food and cleanliness were top notch. All the staff we encountered were all polite, attentive and professional. It is unfortunate we did not have much time to use the facilities due to our full schedule but my wife... More

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MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. CGHGM Thank you for staying at Lotte Hotel World for your stay and I appreciate your comments on Tripadvisor. I'm glad that we were able to provided suitable service that you deserve. Also glad to here that you were able to benefit from accomodations. Thank you again for sharing your experiences with us and I hope that you would... More

Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are in seoul this is the place to stay Staff is extremely helpful hotel is gorgeous service is excellent. I used the restaurant on the 2nd floor for breakfast freah food and lots of option Overall great experience.

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MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. VIKAS M, Thank you for sharing your experience with us on our hotel. Your opinion matters to us greatly and we appreciate your comment on Tripadvisor also. Thank you again for visiting Lotte Hotel World and I also look forward to have you here again with us. Best regards, Lee, Moo Heon General Manager More

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel in great location with great hospitality. We stayed here as family & I must say that I am very happy with the hotel & our overall expectations were all met. Rooms are not really big & spacious but still ok & reasonable, our kids loved the fact that the park is so close by. Just a stone thrown... More

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MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Berry T, Thank you for sharing your experience with us on our hotel. Your opinion matters to us greatly and we appreciate your comment on Tripadvisor also. I'm glad that we were able to provided suitable service that you deserve. Also glad to here that you were able to benefit from both the location of the hotel and accomodations.... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

tidy room & great hospitality. I stayed at this hotel last month, had a wonderful time while my stay. I was much satisfied with the service and will surely be back next time when I visit Seoul. And I strongly recommend Lotte hotel to those who are reading this. This hotel will surely be one of your stellar one!

Was this review helpful? Yes 1
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. 한선 송 Thank you for sharing your experience with us on our hotel. Your opinion matters to us greatly and we appreciate your comment on Tripadvisor also. I'm glad that we were able to provided suitable service that you deserve. Also glad to here that you were able to benefit from accomodations. Thank you again for visiting Lotte Hotel... More

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Additional Information about Lotte Hotel World

Address: 240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
Phone Number:
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Lotte Hotel World 4.5*
Number of rooms: 469
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Also Known As:
Lotte Hotel Seoul

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