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All 393 Seoul hotels

Lotte Hotel World

4.5 of 5 Hotel   |   240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
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Ranked #2 of 393 Hotels in Seoul
A recent review
4 of 5 stars reviewed 2 days ago
leeclarine
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655 reviews from our community

Traveler rating
    381
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    46
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203
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
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    (655)
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    (150)
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    (144)
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    (237)
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    (124)
All months
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed for 2 nights, good location with a lotte world next to it. The room heater was automatically set to 24 deg Celsius in during my stay (start of winter), somehow it was too warm for me so I sought help from the front desk staff, she helped me to check on the room temperature and finally realized that there's... More

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Paris, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at Lotte Hotel World last month with my family. This was the second time. When I reserved the room, I had changed several times till last minute, i.e. the date, character room & etc.. But I was very thankful to 'Room Reservation' because they kindly received calls and followed up my requests / quetions very professional. When I... More

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear happymom_13, Thank you for choosing Lotte Hotel World for your stay in Seoul and thank you for sharing your comments here on tripadvisor. We value our guests experiences that we always try to provide bests for our guests. Thank you again for your comments and hope to have you here with us again soon. Best regards, Lee, Moo Heon... More

Cerritos, California
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Lotte on a business trip a while back and was absolutely staggered by how amazing it was. One could schedule an entire trip around just staying at the hotel and visiting the downstairs attraction/shopping center. Stores, an ice rink, a bakery...it was unbelievable how much there was to do at just the location alone! On top... More

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear Michael L, Thank you for your comments about our staff at Lotte hotel world. It is my pleasure to hear that you had great time here with us. I'm glad that you were able to benefit from our location and accomodations which are our features. Thank you again and we look forward to your next visit here with us!... More

Bangalore, India
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Lotte World Hotel Seoul on a business trip and while packing to leave in the morning, forgot my belt and tie in the room. Didn't even miss these items till I received a packet by courier with the items and a polite note hoping that I had a comfortable flight back to Singapore! Amazing customer service and... More

Was this review helpful? Yes 1
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear Traveller1962102014, Thank you for sharing your impression of our hotel here at tripadvisor and most of all, thank you for staying with us. It was pleasure to serve you here and our staffs work hardest to make our customer be comfortable as possible. Thank you again and we look forward to your next visit here with us! Best regards,... More

Delhi, INDIA
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a good time staying for two nights at Lotte. This is techically not the city centre as we are on the other side of the river, however, if you are on vacation you can choose this hotel as its next to everything - best malls, best restaurants and subway. There is so much to see and do in... More

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear ACNP, Thank you for sharing your experience with us on our hotel. Your opinion matters to us greatly and we appreciate your comment on Tripadvisor also. I'm glad that we were able to provided suitable service that you deserve. Also glad to here that you were able to benefit from both the location of the hotel and accomodations. Thank... More

Leicester
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rates are not cheap obviously, but well worth it. Service all around is excecllent. Efficient and discreet attention of the staff. Rooms very clean, well fitted... all is well. And the location is of course very good with all the restaurants in the area, shopping, and metro to go around Busan easily.

Review collected in partnership with LOTTE Hotels & Resorts

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear JPBoyer, Thank you for your comments about our staff at Lotte hotel world. It is my pleasure to hear that you had great time here with us. I'm glad that you were able to benefit from our location and accomodations which are our features!!! Hope that you were able to enjoy the amusement park next to us also! Thank... More

Manila
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

At first I was skeptical about the reviews of the hotel especially that many have mentioned this is an old hotel. But I was wrong! Totally wrong. Once I entered the revolving doors I was immediately greeted by the staff, they carried my bags right away to the check-in desk. All of the staff speak English fluently. They are very... More

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Dark_Placebo First of all, thank you for choosing Lotte Hotel World for your trip to Korea and thank you for sharing your honest opinion with us.We value our customer's impression of our hotel and your comment will have great power for us to improve! One of our greatest point is the location and accomodations here at hotel and I'm... More

Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently visited Seoul as a part of Incentive trip where we were around 20 people from all over the world. The hotel and its surrounding are a small world within itself. The Hotel staff was quite helpful and supportive, I must say the facilities of room and house keeping guys really doing the amazing job. The internet facility is... More

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear.VIJAY R, Thank you for sharing your impression of our hotel here at tripadvisor and most of all, thank you for staying with us. It was pleasure to serve you here and our staffs work hardest to make our customer be comfortable as possible. I am really pleased to hear that you enjoyed our hotel, And I appreciate for your... More

Billings, Montana
1 review
4 of 5 stars Reviewed 4 weeks ago

I will admit that I'm an internet junkie, even when traveling. I take many photos and create videos of the trip, and need internet to upload those. I was having problems with Internet, called the front desk, and a tech guy came to my room right away. After messing with my computer for 10 minutes, he finally got it connected... More

Review collected in partnership with this hotel

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. clarkj711 Thank you for choosing Lotte Hotel World for your stay in Seoul and thank you for sharing your comments here on tripadvisor. We value our guests experiences that we always try to provide bests for our guests. One of our greatest point is the location and accomodations here at hotel and I'm glad that you were able to... More

Malaysia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I love this hotel out of so many nights in different hotels all around South Korea. I'm glad I stay last 2 nights in this hotel before departing back home. Room is spacious with lots of power plug. They even include a universal adapter for my room (hopefully is not left behind by the previous traveller). They provide full range... More

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Candy2702 Thank you for choosing Lotte Hotel World for your stay in Seoul and thank you for sharing your comments here on tripadvisor. We value our guests experiences that we always try to provide bests for our guests. I'm glad that you were able to benefit from our location and accomodations which are our features!!! Hope that you were... More

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Additional Information about Lotte Hotel World

Address: 240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
Phone Number:
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Lotte Hotel World 4.5*
Number of rooms: 469
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Also Known As:
Lotte Hotel Seoul

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