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Lotte Hotel World

4.5 of 5 Hotel   |   240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
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Ranked #4 of 396 Hotels in Seoul
A recent review
5 of 5 stars reviewed 1 week ago
Keith K Brook Park, Minnesota
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663 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Brook Park, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The best luxury hotel in Seoul, Korea with several top class restaurants, comfortable rooms and shopping malls next to hotel that is comparable to Paris, France. The guests are all international travelers.

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Keith K, Thank you for your comment on Lotte Hotel World and sharing with our future guests on tripadvisor site. We appreciate every guests concerns and opinions that it will help us to improve our service. I'm flattered that you would compare to Paris, France and very glad that you were able to enjoy our location and surroundings. Those... More 

Austin
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

my biggest criticism is the TV channel choice amounted to about 5 different news channels that are all recycling the same news all day. The breakfast buffet was okay, but not a 5 star hotel buffet. It's very close to a very new shopping mall but all the merchandise and every shop in there looked like any mall anywhere in... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. IrishmanlnTexas, Thank you for sharing your concerns of Lotte Hotel World on Tripadvisor. We deeply value our customers that we will try our best to improve ourselves. I'm sorry that you weren't able to enjoy the stay with us. About TV channel choices it is unfortunate they were playing same news all day long. I'm also sorry hear that... More 

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is very good, next to metro and big new Lotte Mall. I stayed one night in character room. The room is a bit out date but this type of room is tailor made for children. My son loves it so much. There is a good discount for Lotte World day pass if you stay in this hotel. I... More 

Was this review helpful? Yes 1
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. CTAM20081226 Thank you for sharing your experience of Lotte Hotel World here on Tripadvisor. We heavily appreciate your comments and concerns which will help us to improve our service. I'm glad that your son was able to enjoy our character room and Lotte World also. Our character room is based on Lotte World characters that I would assume he... More 

Iloilo City
Top Contributor
72 reviews 72 reviews
41 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was where my wife and I was billeted for our incentive trip after coming down from Alpensia, Pyong Chang. Though the room was stayed in was a bit dated in terms of decor and fixtures. It was very clean and well equipped. The bed was to my liking and the view was ok (we were on the 9th floor).... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear DocTotoy, Thank you for your comments about our staff at Lotte hotel world. It is my pleasure to hear that you had great time here with us. Thank you for sharing your impression of our hotel here at tripadvisor and most of all, thank you for staying with us. It was pleasure to serve you here and our staffs... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights, good location with a lotte world next to it. The room heater was automatically set to 24 deg Celsius in during my stay (start of winter), somehow it was too warm for me so I sought help from the front desk staff, she helped me to check on the room temperature and finally realized that there's... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear leeclarine, Thank you for sharing your impression of our hotel here at tripadvisor and most of all, thank you for staying with us. It was pleasure to serve you here and our staffs work hardest to make our customer be comfortable as possible. Thank you again and we look forward to your next visit here with us! Best regards,... More 

Paris, France
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at Lotte Hotel World last month with my family. This was the second time. When I reserved the room, I had changed several times till last minute, i.e. the date, character room & etc.. But I was very thankful to 'Room Reservation' because they kindly received calls and followed up my requests / quetions very professional. When I... More 

Was this review helpful? Yes 2
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear happymom_13, Thank you for choosing Lotte Hotel World for your stay in Seoul and thank you for sharing your comments here on tripadvisor. We value our guests experiences that we always try to provide bests for our guests. Thank you again for your comments and hope to have you here with us again soon. Best regards, Lee, Moo Heon... More 

Cerritos, California
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 13, 2014

I stayed at the Lotte on a business trip a while back and was absolutely staggered by how amazing it was. One could schedule an entire trip around just staying at the hotel and visiting the downstairs attraction/shopping center. Stores, an ice rink, a bakery...it was unbelievable how much there was to do at just the location alone! On top... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear Michael L, Thank you for your comments about our staff at Lotte hotel world. It is my pleasure to hear that you had great time here with us. I'm glad that you were able to benefit from our location and accomodations which are our features. Thank you again and we look forward to your next visit here with us!... More 

Bengaluru (Bangalore), India
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2014

Stayed at the Lotte World Hotel Seoul on a business trip and while packing to leave in the morning, forgot my belt and tie in the room. Didn't even miss these items till I received a packet by courier with the items and a polite note hoping that I had a comfortable flight back to Singapore! Amazing customer service and... More 

Was this review helpful? Yes 1
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear Traveller1962102014, Thank you for sharing your impression of our hotel here at tripadvisor and most of all, thank you for staying with us. It was pleasure to serve you here and our staffs work hardest to make our customer be comfortable as possible. Thank you again and we look forward to your next visit here with us! Best regards,... More 

Delhi, INDIA
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 2, 2014

We had a good time staying for two nights at Lotte. This is techically not the city centre as we are on the other side of the river, however, if you are on vacation you can choose this hotel as its next to everything - best malls, best restaurants and subway. There is so much to see and do in... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear ACNP, Thank you for sharing your experience with us on our hotel. Your opinion matters to us greatly and we appreciate your comment on Tripadvisor also. I'm glad that we were able to provided suitable service that you deserve. Also glad to here that you were able to benefit from both the location of the hotel and accomodations. Thank... More 

Leicester
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 2, 2014

The rates are not cheap obviously, but well worth it. Service all around is excecllent. Efficient and discreet attention of the staff. Rooms very clean, well fitted... all is well. And the location is of course very good with all the restaurants in the area, shopping, and metro to go around Busan easily.

Review collected in partnership with LOTTE Hotels & Resorts

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear JPBoyer, Thank you for your comments about our staff at Lotte hotel world. It is my pleasure to hear that you had great time here with us. I'm glad that you were able to benefit from our location and accomodations which are our features!!! Hope that you were able to enjoy the amusement park next to us also! Thank... More 

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Additional Information about Lotte Hotel World

Address: 240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
Phone Number:
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Lotte Hotel World 4.5*
Number of rooms: 469
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Also Known As:
Lotte Hotel Seoul
Hotel Style:
#4 Luxury Hotel in Seoul
#6 Family Hotel in Seoul
#6 Business Hotel in Seoul
#12 Romantic Hotel in Seoul

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