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Lotte Hotel World

Travelers' Choice award winner
4.5 of 5
Hotel website
240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
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1 room 1 guest
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Lotte Hotel World
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828 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
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English first
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Geneva, Switzerland
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 27, 2015

The hotel itself is good - not amazing but nice. The lobby is beautiful and the staff are very, very helpful. I only speak English and had no problems communicating. The location was perfect for us, but may not work if you are planning to do tourist things. The attached amenities are great: mall (with high-end and average price areas),... More 

Was this review helpful? Yes 3
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. NYer_in_London, Thank you for choosing the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are highly valued that it helps us to improve our services in future. I'm glad that you enjoyed your stay with us and especially glad that you... More 

Woolwich, USA
1 review
5 of 5 stars Reviewed July 21, 2015

Very clean room, courteous personnel, always ready to help with directions, luggage, with very good english knowledge. Me and my wife were very happy with all aspects of our staying at Lotte Hotel World, including their understanding of our needs to practice(we are professional musicians).

Review collected in partnership with this hotel

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. gerogeata, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on Tripadvisor site. Your comments are highly valued that it will help us to improve our service in future. I'm glad that you and your wife had wonderful time with us. Glad to... More 

Irvine, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 16, 2015

Lotte World Hotel is a top hotel in Jamsil district of Seoul. During my recent trip to Korea I stayed in 4 different hotels to visit different ares of Seoul. Lotte World Hotel was definitely my favorite. It was very clean and the staff that work here were very nice and friendly. It was a 5 star experience from arriving... More 

Was this review helpful? Yes 3
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. WookKim, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on Tripadvisor site. Your comments are highly valued that it will help us to improve our service in future. I'm glad that you enjoyed your stay with us and it is our honor... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed July 11, 2015

We stay at the Lotte Hotel World when in Seoul on business. This hotel is truly 5 star ,very clean, with every amenity. His/hers Sauna, gym, massage/spa,olympic size pool, and connected to Lotte World amusement park and world class shopping. Staff on the club floor are amazing and helpful. They even baked me gluten free bread - awesome. You never... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Brett C, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are greatly matters to us that it helps us to improve our services in future. I'm glad that you had a comfortable stay with us,... More 

1 review
5 of 5 stars Reviewed July 4, 2015

I stayed with lotte several time last year. Normally I've stayed this hotel almost two months each stay. The hotel overall is good place to stay in Seoul. Club lounge is definitely an add-on to your stay. Club lounge helps you during your stay especially for business trips. The staff at the club lounge are very friendly, helpful and eager... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Mohammad k, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are greatly matters to us that it helps us to improve our services in future. I'm glad that you had a comfortable stay with us... More 

2 reviews
4 of 5 stars Reviewed July 3, 2015

This is five star hotel that locate on centre of Korea so there are very convenient to travel. The buffer line very delicious and luxury. My family and I very appreciate in staff service. Although the price is a bit of expensive but it is worthy.

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Supicha M, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are greatly matters to us that it helps us to improve our services in future. I'm glad that you had a comfortable stay with us... More 

San Diego, California
Level Contributor
101 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed July 3, 2015

The Lotte World Hotel is located on the south east side of the city, near the Lotte amusement area and a very large new shopping mall. The hotel was well situated for the company we were visiting. The hotel is convenient the intersection of two main subway lines. We did have rooms with access to the Business Lounge. The lounge... More 

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MooHeonLee, General Manager at Lotte Hotel World, responded to this review

Dear. DonR_09, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea. And thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are heavily valued to us that it helps us to improve our services in future. It's really appreciated that you had a great business trip with... More 

2 reviews
5 of 5 stars Reviewed July 2, 2015

Was a beautiful trip and hotel services are excellent and we found an excellent attention of the administration and the two works in the hotel and especially Mr. Your Allen lee He always meets our respectfully We thank him very requests much for all the services carried out for us

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Bazara, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea. And thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are heavily valued to us that it helps us to improve our services in future. It is our big honor that you were satisfied with our... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed July 2, 2015

The staff are absolutely wonderful! They are a true reflection of the kindness and generosity of the people of Seoul. Thank you for making my stay so enjoyable! I look forward to the next visit and once again being treated as family:)

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Derek B, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea. And thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are heavily valued to us that it helps us to improve our services in future. I'm happy with your kind praise of our team members... More 

1 review
5 of 5 stars Reviewed June 21, 2015

I was there with my family during my husband's holiday. Hotel facilities are efficient and hospitality. Staff were smiling every time when I met even I request something at dawn. Also the place is just nearby Downtown so it's easy to get everywhere. One of the most impressing features is the character room. My kids had fun from lately model... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. 희민 황, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreicated that they help us to improve our service in future. It's very glad to hear that you had a great time with... More 

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Staying in Jamsil

Neighborhood Profile
Jamsil
This mostly residential neighborhood is known for being the home to the Korean mega-conglomerate, Lotte, including its popular amusement park, Lotte World. The amusement park is a top attraction for families, youth, and couples, with rides, shows, attractions, an ice rink, and more. Lotte’s expansion in recent years is spearheaded by the soaring Lotte World Tower. The Charlotte Theater nearby regularly hosts popular musical productions for culture lovers while outdoor enthusiasts will enjoy taking a stroll around Seokchon Lake or the immense Olympic Park (built for the 1988 Summer Olympics) close by.
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