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Lotte Hotel World

Travelers' Choice award winner
4.5 of 5
Hotel website
240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
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Lotte Hotel World
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Ranked #4 of 414 Hotels in Seoul
A recent review
5 of 5 stars reviewed 1 week ago
Leslie O Singapore, Singapore
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783 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (783)
  • Mar-May only
    (223)
  • Jun-Aug only
    (144)
  • Sep-Nov only
    (238)
  • Dec-Feb only
    (178)
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Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Had been staying with Lotte World for 6 years. Friendly staff. Even to the extend to help to propose local food, what to try and even help to order or wrote down the address in Korean. The only down site is they change staff due to job rotation. When you just get to know them well, they were transfered to... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Leslie O, Thank you for choosing the Lotte hotel world for your business trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your comments and concerns are much appreciated that it helps us to improve our service in future. It's is pleasing to hear that you are very attached with our hotel... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Went to Seoul alone for a concert. Stayed there for only 2 nights and it was a good stay. That is if you dont mind paying! I have to admit its expensive, but the feel u get the moment you step into the hotel is awesome. They front service counter staffs spoke great English and were nice enough to check... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. JoannaMai88, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your comment with us on tripadvisor site. We highly value our guests' comments and concerns that it help us to improve our service for future. I'm glad to hear that you had a wonderful time with us... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is a beautiful Hotel close to shopping and family oriented amusements. The hotel is clean, staff is courteous and the food is superb. Would definitely make a return stay if in the area again. I was in South Korea for nine days by invitation of the Ministry of Patriots to receive honors for my father who was taken prisoner... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Emberyg, Thank you for staying at the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. We highly value our guests' thoughts and experiences that it helps us to improve our services for future. I'm glad to hear that you had a wonderful time with us... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

This is my 10th+ stay at Lotte. A great business hotel at a great location. I like the fact Lotte is on top of a large shopping mall so I can do some shopping after a hard day's work.The Lotte Market opens till 11pm and is great to buy snacks and drinks. On one occassion, my family with young children... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. 625paul, Thank you for sharing your concerns of Lotte Hotel World on Tripadvisor. We deeply value our customers that we will try our best to improve ourselves. I'm glad to hear that you spent great time with us. Our hotel is friendly to family guests as well as business; around our hotel, there are very nice shopping area, and... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I was there last December and was really amazed by their professional services the moment I reached the hotel. It really make me feel like a very important customer of theirs. The initial room given to me was a smoking room and they changed it immediately without any question. The only downside I had, could be the static electric that... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear The_Sim_family, Thank you for sharing your concerns of Lotte Hotel World on Tripadvisor. We deeply value our customers that we will try our best to improve ourselves. I'm happy to hear that you felt that you were very special guest to us, and this is very important motto of our hotel. Regarding to the electric problem, I'm deeply sorry... More 

Seoul, South Korea
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great stay overall; especially the service of the staff on the executive floor was outstanding; meeting facilities were made available on short notice for a great value; special thanks to staff member Ellie Park for arranging and setting up the meeting facilities; highly professional.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear ralf_graber, Thank you for sharing your concerns of Lotte Hotel World on Tripadvisor. We deeply value our customers that we will try our best to improve ourselves. I'm glad to hear that you had great time, especially in our Club Lounge. All of our staffs in the Club Lounge are aiming to provide a differentiated service for each guests.... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Very professional and helpful staff. Good in-room internet. The rooms are small but have all facilities you need as business traveller. They even give you a mobile phone with local sim on loan. Always nice when a hotel manage to surprise you with good service.

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear SpecialagentJ, Thank you for sharing your concerns of Lotte Hotel World on Tripadvisor. We deeply value our customers that we will try our best to improve ourselves. I'm really glad to hear that you had great time with us. The mobile phones in the room help our guests communicating conveniently. Even incoming call is free of charge. We are... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great service Great club lounge. I enjoyed spending my time in club lounge. All staffs are wonderful. Great service mind and really good in English. The bell boy refuse to receive tip but assist me to give it to taxi driver. This is something I haven't seen in any other place. Very impressed. I definitely will stay there again when... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Bubble_note3, Thank you for choosing the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your comments and concerns are highly valued that it helps us to improve our services in future. I'm glad that you had a wonderful time with us and had such a... More 

Honolulu, Hawaii
1 review
5 of 5 stars Reviewed 3 weeks ago

From the moment you arrive to the time you leave, the hospitality and service extended to all guests are excellent and second to none!!! Special mention goes to the friendly staff members at the Club Lounge on the 28th floor where you check in and are served meals/snacks. Also, kudos to the host/hostesses that greet you upon arrival. All the... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Satisfied G, Thank you for choosing the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. We highly value our guests' comments and concerns that it helps us to improve our service in future. It is pleasing to hear that you had a wonderful time with... More 

Toyohashi, Japan
2 reviews
5 of 5 stars Reviewed 3 weeks ago

A room with a view and the room was comfy and cozy. The location is also ideal since it is just a minute or two from the nearest subway station, Jamsil, and above a major shopping complex. Above all, my family and I are pleasantly surprised by the great service and assistance, particularly provided by the gentlemen at the concierge... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. ErinLCsq, Thank you for choosing the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. I highly value our guests' comments and concerns that it helps us to improve our future services to provide the best. I'm glad that you had a wonderful time with us... More 

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Staying in Jamsil

Neighborhood Profile
Jamsil
This mostly residential neighborhood is known for being the home to the Korean mega-conglomerate, Lotte, including its popular amusement park, Lotte World. The amusement park is a top attraction for families, youth, and couples, with rides, shows, attractions, an ice rink, and more. Lotte’s expansion in recent years is spearheaded by the soaring Lotte World Tower. The Charlotte Theater nearby regularly hosts popular musical productions for culture lovers while outdoor enthusiasts will enjoy taking a stroll around Seokchon Lake or the immense Olympic Park (built for the 1988 Summer Olympics) close by.
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