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All 403 Seoul hotels

Lotte Hotel World

4.5 of 5 Hotel   |   240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
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Ranked #5 of 403 Hotels in Seoul
A recent review
4 of 5 stars reviewed 6 days ago
HappyYeung Hong Kong
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691 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at Lotte Hotel World for one-night before heading to the Pyeongchong ski area during x'mas 2014. The hotel itself was not brand new as I recall during my first visit in Seoul 15 years ago it was already there. Yet the hotel was properly maintained and you wont find it too aged. Rooms were well equipped with tooth brush... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Air conditioner not even working!!!! Small room. Very small:( bad location no good restaurants. There are no ice cube machine!! Service is Also bad no one can speak english.The worst hotel in seoul!!!!!!!!!!!!

Was this review helpful? Yes 1
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. J03LOL, Thank you for choosing the Lotte Hotel World for your stay in Seoul, Korea. And thank you for sharing your concerns with us here on tripadvisor. We take our guests' concerns heavily that we always try our best to improve upon them. It is unfortunate to hear that you had bad experience with our room condition and service.... More 

Greenville, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This place has everything. Great accommodations, restaurant, attractions, connected to fine shopping stores, etc. Great place for business or pleasure. The service is collect from the time you check in to the time of departure.

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MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Roberto V Thank you for staying with us at the Lotte Hotel World and also thank you for sharing your experiences here on tripadvisor site. We deeply care our guests' concerns and comments that we try our best to improve ourselves upon them. I'm glad that you were able to benefit from all the best features of hotel. Convenience... More 

Seattle, Washington
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Great location..Jamsil Station is right there. So you are connected to the city of Seoul by subway..my wife and I became masters of the subway system while there. Loved that it was connected to a department store, supermarket..and Lotte World (the Disneyland of Korea) was attached to the hotel. We went to Seoul, because a buddy of mine was getting... More 

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MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Jmartin15, Thank you for choosing the Lotte Hotel World for your stay at Seoul, Korea. And I hope that your friend had also wonderful wedding here. I'm glad that you were able to enjoy one of the best feature of the hotel which is transportation. Line number 2 goes around pretty much everywhere in Seoul and the hotel is... More 

Queensland, Australia
Top Contributor
86 reviews 86 reviews
48 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely lobby and wonderful reception by staff. Easy to access via Seoul's subway system. Room was very comfortable and the complex included the Lotte World theme park, Department store and brand new and beautiful shopping mall that was packed with lovely stores and some great restaurants including the Hard Rock Cafe and TGI Fridays. The food court just below the... More 

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MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear TanG68, Thank you for your comment on Lotte Hotel World and sharing with our future guests on tripadvisor site. We appreciate every guests concerns and opinions that it will help us to improve our service. Thank you again for sharing your experiences with us and look forward to have you here again in near future. Best regards, Lee, Moo... More 

Davao City
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything I expected In a 5-star hotel was there. The rooms smelled good, the service was great, and there was a digital weighing scale in our rooms. The staff was courteous and very accommodating. Personnel were in the lobby ready to assist guests in whatever we needed. The location was perfect. The Lotte Mall, Department Store, Duty Free Shop, Lotte... More 

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MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear doctor_ledesma, Thank you for sharing your impression of our hotel here at tripadvisor and most of all, thank you for staying with us. It was pleasure to serve you here and our staffs work hardest to make our customer be comfortable as possible. Thank you again for sharing your experiences with us and look forward to have you here... More 

Hong Kong, China
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family stayed 2 nights. Location is good, which is just next to Jasmil Station. It connects with department store, supermarket, and Lotte World. Also, it offers shuttle bus between Lotte Hotel Seoul which you may travel back to downtown (Seoul Station) free.

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear Gary L, Thank you for sharing your impression of our hotel here at tripadvisor and most of all, thank you for staying with us. It was pleasure to serve you here and our staffs work hardest to make our customer be comfortable as possible. Thank you again for sharing your experiences with us and look forward to have you... More 

Singapore
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My 1st experience with the same hotel was 8-9 years ago. It was splendid probably because it was new. However we were disappointed with the room this time round. Everything looks the same like before and the room looks worn. It is very dim and the room size is small. The only beautiful looking part is probably the lobby. Staffs... More 

Was this review helpful? Yes 1
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear gingerleaf, Thank you for your comments about our staff at Lotte hotel world. It is my pleasure to hear your comments. Thank you again for visiting Lotte Hotel World and I also look forward to have you here again with us. Best regards, Lee, Moo Heon General Manager More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The first thing I noticed was its convenient location, easily accessible to Lotte World tower. Good to shopping and dinning without going outside in cold. There is an underground market and you can walk through it to World tower and department store. The rooms are small but comfortable desk, chairs. Reliable wifi and speedy internet access.

Was this review helpful? Yes 2
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear hanoicoffekong, I'm glad that you were able to benefit from our location and accomodations which are our features!!! Hope that you were able to enjoy the amusement park next to us also! Thank you again for your comments and hope to have you here with us again soon. Best regards, Lee, Moo Heon General Manager More 

Singapore, Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 4 nights at Lotte Hotel world. Chose this over the other hotels in Seoul largely due to its convenience to Lotte Adventure theme park and Kidzania as we are travelling with our kids (6,8 and 10). We stayed at the 9 floor family room, which has a queen size bed, and 1 single with a pull out. I am... More 

Was this review helpful? Yes
MooHeonLee, 제너럴 매니저 at Lotte Hotel World, responded to this review

Dear. Icewolfmike, Thank you for choosing the Lotte Hotel World for your stay in Seoul, Korea again and thank you for sharing your concerns with us here on tripadvisor site. I'm sorry to hear that you weren't so satisfied with our room condition. We do have other family rooms on different floor, however, those don't have pull-out beds that we... More 

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Additional Information about Lotte Hotel World

Address: 240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
Phone Number:
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Lotte Hotel World 4.5*
Number of rooms: 469
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Also Known As:
Lotte Hotel Seoul
Hotel Style:
#5 Luxury Hotel in Seoul
#6 Business Hotel in Seoul
#7 Family Hotel in Seoul
#8 Romantic Hotel in Seoul

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