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All 393 Seoul hotels

Grand Hyatt Seoul

5.0 of 5 Hotel   |   322 Sowol-ro, Yongsan-gu, Seoul 140-738, South Korea
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Ranked #32 of 393 hotels in Seoul
A recent review
4 of 5 stars reviewed 2 days ago
TheOldies186337 Liverpool, United Kingdom
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822 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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English first
Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for 4 nights rooms were not huge but had everything you need. Good location, a walk down the long hill takes you to the bars and restaurants and it's not very much to get a cab back. Drinks in the lobby, whilst beautifully presented are expensive so it was a good job we stayed on Exec Floor which... More

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Paramus, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 4 nights. Room was relatively small, but well-appointed. Staff was polite and very efficient. Breakfast and dinner buffets were very good and my daughter loved the indoor and outdoor pools. Hotel is located very near the main Itaewon area and is a short cab ride to the downtown area. The hourly hotel shuttles to Itaewon and Myeongdong were... More

Was this review helpful? Yes 1
Shanghai, China
Contributor
14 reviews 14 reviews
6 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The Grand Hyatt is a good quality hotel with great attentive staff. The rooms have been renovated since my last stay here and I enjoyed my time staying there. The hotel is set by itself with not much on its doorstep, but it is a short taxi into the central business distinct and to nearby Itaewon with all of its... More

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Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Greetings from Grand Hyatt Seoul! We are grateful for your kind comments on our hotel and staff. We strive to be the best and go beyond our guests’ expectations and are pleased that you found your stay with us enjoyable. Thank you for choosing Grand Hyatt Seoul and we hope to see you again soon. Best Regards, Guest... More

Melbourne
Top Contributor
121 reviews 121 reviews
47 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights on business. The room was excellent and I have to comment on the HUGE numbers of international plug power outlets all around the room including by the bed. Was really impressed with that given how many hotels fail in this regard. The hotel gym is huge and has a great sauna. They have gym clothes... More

Was this review helpful? Yes 1
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Greetings from Grand Hyatt Seoul! Thank you for all your kind words. We were happy to hear that the multiple electric outlets came in handy and your overall stay was comfortable. We take great pride in our fitness club and recreational facilities , Club Olympus and are pleased you found them to your expectations. Thank you for sharing... More

Singapore
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 2 days on business some 4 months ago and have very little recollection of the hotel, which is good and bad. Good because everything was fine, with a smooth check-in and clean rooms. The lobby was grand in an understated way. The room had a strange built-in design which made it feel small, but it was perfectly... More

Was this review helpful? Yes 1
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Greetings from Grand Hyatt Seoul and thank you for your candid comments. We are unequivocally committed to meeting our guest’s full expectations. We strive to deliver a quality level of service without being intrusive. We apologize for our failure to better distinguish ourselves during your stay and hope that we may have another opportunity to regain your confidence... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

been there on a business trip to Seoul and stayed another 2 nights over the weekend. good hotel, clearly more for business trips. Loved the JJ bar and the life band. Clearly a big asset to keep me in the hotel at nighttime ;-) Had some really good times there . Very comfortable beds and had no complains. Personal very... More

Was this review helpful? Yes 1
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We thank you very much for choosing Grand Hyatt Seoul. It is a pleasure to hear that you consider us a “Great hotel for business and pleasure”. We are very glad that you had a satisfying 2 night stay with us and that you enjoyed the evening entertainment at the hotel. We appreciate your sharing your experience and... More

Washington DC, District of Columbia
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

From getting out of the cab to the early check-in (1 hour wait for 1230 check-in)...customer service at this hotel exceeds most others. Everything was great - room, stuffed animal ("JJ" the horse) for my son at check-in, bags brought up quickly, etc. The hotel has a shuttle that takes you to Itaewon (cabs start at 5K from the hotel... More

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Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you for staying with us at Grand Hyatt Seoul. We are very happy that you and your family enjoyed your stay and were satisfied with our service. Your comments were great to read and we sincerely appreciate your repeat business. Thank you for sharing your thoughts and we look forward to meeting you again soon. Best Regards,... More

Fayetteville, Arkansas
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perhaps if you pull up in a black limo, they're nicer. We didn't, arriving from the airport via metro, and while the property is quite close to a metro stop, the Hyatt's self-promoted beautiful grounds (basically a pool area) allow no access through, so we had to drag our bags around the back many hundreds of yards (past numerous employees... More

Was this review helpful? Yes 3
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We are very sorry for the inconvenience and disappointing service you experienced in your most recent stay. We thank you for sharing your thoughts and experience. Unfortunately, the route you took to enter the hotel is not a public entrance. This access is reserved for service vehicles and employees, entering the property through our employee parking lot and... More

Shanghai
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I travel a lot for business, and usually split my nights between Hyatts, SPG, and Hilton hotels. So far this year, I have spent more than 40 nights in more than 10 Hyatts around the world, but the Grand Hyatt Seoul has to be the worst Hyatt - if not hotel - that I've come across in the world so... More

Was this review helpful? Yes 7
Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, First of all, we would like to sincerely apologize for the disappointing response you received from our staff. We would like to assure you that this is not the norm, nor the standards by which we hold ourselves accountable. We deeply apologize for your injury and our failure to respond to your request. We would like to thank... More

Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place will not wow you with your room. BUT, the lobby, lounge, exterior, bar area upstairs, view from room and lobby is AWESOME. The club downstairs is always packed and having one event or another and the staff is super friendly as is the Korean way. All in all this is a great location for travelers except it is... More

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Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, We appreciate your staying with us at Grand Hyatt Seoul and would like to thank you for sharing your thoughts and tips. Even though we could not wow you with the room, we were gratified to hear that you found so many other aspects of our hotel to be “AWESOME”. We are pleased that you enjoyed your stay... More

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Additional Information about Grand Hyatt Seoul

Address: 322 Sowol-ro, Yongsan-gu, Seoul 140-738, South Korea
Phone Number:
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Seoul 5*
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Also Known As:
Grand Hyatt Seoul Hotel Seoul
Seoul Grand Hyatt
Hyatt Seoul
Seoul Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Spa Hotel in Seoul #12 Business Hotel in Seoul #21 Luxury Hotel in Seoul #30 Romantic Hotel in Seoul
Hotel Class
Official Description (provided by the hotel)
Grand Hyatt Seoul, in the heart of the nation’s capital, is set amidst 18 acres of beautifully landscaped gardens at the foot of historic Mt. Namsan. Commanding breathtaking views of the Han River to the south and Mt. Namsan to the north, the hotel is only minutes away from the downtown commercial district and within walking distance of Itaewon, one of the city’s renowned shopping areas. The hotel is 70 minutes away from Incheon International Airport, 50 minutes from Gimpo Domestic Airport, 20 minutes from the Samsung-dong business hub, with most all of the city’s key districts within close proximity to the hotel.Hotel accommodations include 601 contemporary, luxuriously designed rooms and suites, using a selection of natural woods and fabrics to create a comfortable, residential ambience. The hotel hosts The Spa and Club Olympus recreation centre, a sanctuary of calm offering spa treatments, indoor & outdoor pools, tennis & squash courts and an ice skating rink.As a “multi-functional lifestyle destination”, cuisine plays a focal role at Grand Hyatt Seoul. The hotel boasts some of Seoul’s most magnificent 11 restaurants and bars, each showcasing its unique style and authenticity. ... more   less 
Number of rooms
601

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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