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All 391 Seoul hotels

Grand Hyatt Seoul

5.0 of 5 Hotel   |   322 Sowol-ro, Yongsan-gu, Seoul 140-738, South Korea
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Grand Hyatt Seoul
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Ranked #23 of 391 hotels in Seoul
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740 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lima, Peru
1 review
2 of 5 stars Reviewed 3 days ago NEW

Our family visited korea to see our relatives. It is our first time at the gramd hyatt as we wanted to be at the North of the river closer to all the tourist places such as the palaces. The grand view room head great view and that's it. Bathrooms are tiny the bed is as hard as a rock and... More

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Bangkok, Thailand
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The trip to this hotel is impressive, at top of a small hillock. The rooms are well provided, good internet connectivity and ambient room heating. The hospitality at this Hyatt was very good and added the warmth to the stay. The staff attitude was uniform at all locations, tele concierge, lobby, front desk, duty manager, restaurant and housekeeping. Also this... More

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I had an amazing time in this hotel. The room was very clean, amazing pool and gym facilities, friendly and helpful staff, good central location with free shuttle service to the malls! I am very much Looking forward to staying here again! Keep it up!

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Singa
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is located at the hill, and offers nice view of the Namsan hill. The train station and shopping malls are not accessible by foot. However, the hotel offers free shuttle to shopping belts. Concierge is very helpful.

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Senior Contributor
32 reviews 32 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Check in and check out was a breeze and staff are friendly and helpful. Room was a little small with a city view but very comfortable. Airport pick up was efficient and smooth. Shuttle service was on time and driver was very polite. Wifi was smooth. There were 2 incidents that contributed to my grading of average. 1st one was... More

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Bangalore
Top Contributor
50 reviews 50 reviews
50 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Not much has changed since the last visit. Rooms are more spacious than others in the city, for the same price. Service is good. Getting in and out, remains easy, if one were to take the subway below the mall or convenient airport shuttles. The hotel is old and needs constant maintenance to keep up with newer properties in town.... More

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Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, It was a pleasure to read your considerate review. We fully appreciated all of your comments, including “The hotel is old and needs constant maintenance to keep up with newer properties in town” and “There are no power points adjacent to the beds, for personal devices, a very basic need today.” Guest input such as this is critical... More

Shanghai, China
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed for a long weekend on the Club Floor. Our first trip to Seoul. What a great city to explore and so very friendly are the Koreans. This hotel is perched at the top of one of the many hills, the city is hilly with 4 mountains. It is in its own large compound and has... More

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Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you very much for sharing your valuable review, which I am certain will be a benefit for potential guests in the future. We especially appreciate your compliment that “The management here has built an amazing culture of genuine caring service”. This is the cornerstone of our service philosophy and we greatly appreciate the recognition. Thank you again... More

Auchterarder, United Kingdom
Top Contributor
90 reviews 90 reviews
58 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel overlooking Seoul with stunning decor and efficient friendly staff. Limousine bus takes you straight to the door from the airport. Immediate check in on Club floor, and every requirement met. Club lounge is excellent with very attentive and pleasant staff. Every need is attended to quickly. They genuinely wish to give the best of service,... More

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Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, It was a pleasure to read your fantastic review in which you described your Grand Hyatt Seoul experience. We sincerely appreciate your acknowledgement of our service. Your kind words are a source of inspiration for us to offer even better service to our guests in the future. Thank you again for sharing your experience with us. We are... More

Munich
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lobby is dynamic, relaxable. Room is small, but fairly good enough. Reception is kind. However, a staff from skating department seemed to be tired, no smile. Good hotel facility.

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Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt Seoul, responded to this review

Dear Guest, Greetings from Grand Hyatt Seoul. We sincerely appreciate your review and sorry to hear that you were not satisfied with the service you received from our ice rink. We will focus on improving our team’s service orientation and look forward to welcoming you back with a smile, during the next winter season. Thank you for staying at Grand... More

Corning, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed 2 nights. First night was upgraded to Junior Suite - wow! View was fabulous, amazing bath/shower, and overall great place to relax. 2nd night in club level room. Great room, but seemed just ok after the suite. Club lounge was very convenient for breakfast, but limited selection. Staff there was very attentive. Made use of the conference room in... More

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Grand_Hyatt_Seoul, Guest Experience Manager at Grand Hyatt Seoul, responded to this review

Dear Guest, Thank you very much for your kind review, and especially your compliments on being such a “great place to relax as Grand Hyatt Seoul”. Our mission is to offer a comfortable atmosphere to all our guests, as you said, and we try our best to maintain our best in class position as the Grand Hyatt standard. This means... More

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Additional Information about Grand Hyatt Seoul

Also Known As:
Grand Hyatt Seoul Hotel
Grand Hyatt Seoul Hotel Seoul
Seoul Grand Hyatt
Hyatt Seoul
Seoul Hyatt
Address: 322 Sowol-ro, Yongsan-gu, Seoul 140-738, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Seoul
#18 Luxury Hotel in Seoul
#38 Family Hotel in Seoul
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Seoul 5*
Official Description (provided by the hotel):
Grand Hyatt Seoul, in the heart of the nation’s capital, is set amidst 18 acres of beautifully landscaped gardens at the foot of historic Mt. Namsan. Commanding breathtaking views of the Han River to the south and Mt. Namsan to the north, the hotel is only minutes away from the downtown commercial district and within walking distance of Itaewon, one of the city’s renowned shopping areas. The hotel is 70 minutes away from Incheon International Airport, 50 minutes from Gimpo Domestic Airport, 20 minutes from the Samsung-dong business hub, with most all of the city’s key districts within close proximity to the hotel.Hotel accommodations include 601 contemporary, luxuriously designed rooms and suites, using a selection of natural woods and fabrics to create a comfortable, residential ambience. The hotel hosts The Spa and Club Olympus recreation centre, a sanctuary of calm offering spa treatments, indoor & outdoor pools, tennis & squash courts and an ice skating rink.As a “multi-functional lifestyle destination”, cuisine plays a focal role at Grand Hyatt Seoul. The hotel boasts some of Seoul’s most magnificent 11 restaurants and bars, each showcasing its unique style and authenticity. ... more   less 
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