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Grand Hilton Seoul

#72 of 440 Hotels in Seoul
Certificate of Excellence
5.0 of 5
Hotel website
353, Yeonhui-ro, Seodaemun-gu, Seoul 120-710, South Korea
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1 room 1 adult
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Grand Hilton Seoul
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507 Reviews from our TripAdvisor Community

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Augsburg, Germany
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stay in the Grand Hilton Seoul for Business quite often. The location of the Hotel is not in the city center. The nearest subway is a 10 to 15 minute walk away and then it takes you about 15 minutes to reach downtown. So there are better locations in Seoul, but the advantage is, that there is a lot... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Reiner G
GrandHiltonSeoul, General Manager at Grand Hilton Seoul, responded to this review

Dear sir/madam, First of all, thank you for staying at Grand Hilton Seoul and we are more than pleased to know that you had a comfortable and satisfactory stay. We shared your comment with related departments and will do improve the insufficiency. We would like to happily serve you once again and express our appreciation for leaving your valuable comment.... More 

Groningen, The Netherlands
Level Contributor
133 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After two years we came back to the Grand Hilton in Seoul. Well it is still a very good hotel in a quiet area in Seoul. The rooms are very clean, with all amenities, professional staff and a efficiënt check- in. We stayed at the executive Floor, with nice executive lounge. Good breakfast and a happy hour from 6pm till8... More 

Helpful?
Thank Bertil P
GrandHiltonSeoul, General Manager at Grand Hilton Seoul, responded to this review

Dear sir/madam, First of all, thank you for staying at Grand Hilton Seoul and we are more than pleased to know that you had a comfortable and satisfactory stay. We shared your comment with related departments and will do improve the insufficiency. We would like to happily serve you once again and express our appreciation for leaving your valuable comment.... More 

1 review
3 of 5 stars Reviewed 1 week ago

In the lobby, they were busy so I needed to wait for staffs, actually they didn't have any guests. just holding a phone. In the room, it was clean and comfortable but I was disappointed at the sink. it was very dirty. it was covered with mold.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank je0nghwac
GrandHiltonSeoul, General Manager at Grand Hilton Seoul, responded to this review

Dear sir/madam, First of all, thank you for staying at Grand Hilton Seoul and we are more than pleased to know that you had a comfortable and satisfactory stay. We shared your comment with related departments and will do improve the insufficiency as you mentioned. We would like to happily serve you once again and express our appreciation for leaving... More 

Seoul, South Korea
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

On arrival, bellhop is waiting at curb to open your door and assist you inside. The lobby is gorgeous, clean and staff are all friendly, professional and speak very good English. You are escorted to your room by staff with your luggage and they open your door for you and ensure you are comfortable in your room. Parking is all... More 

Helpful?
Thank Shana N
GrandHiltonSeoul, General Manager at Grand Hilton Seoul, responded to this review

Dear sir/madam, First of all, thank you for staying at Grand Hilton Seoul and we are more than pleased to know that you had a comfortable and satisfactory stay. We would like to happily serve you once again and express our appreciation for leaving your valuable comment. Bernhard Brender General Manager More 

Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

So my unit had a military ball in the Hilton I had to attend and I decided to use this opportunity to earn some points. The hotel is fabulous !! The rooms are great and the customer service from the front desk was great. I wish I could of stayed more than a night. The rooms are high tech you... More 

Helpful?
Thank Vonessa R
GrandHiltonSeoul, General Manager at Grand Hilton Seoul, responded to this review

Dear sir/madam, First of all, thank you for staying at Grand Hilton Seoul and we are more than pleased to know that you had a comfortable and satisfactory stay. We shared your comment with related departments and will do improve the insufficiency. We would like to happily serve you once again and express our appreciation for leaving your valuable comment.... More 

Melbourne
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel since i have a conference to attend at this hotel. The conference facilities and the staff were excellent. The breakfast was more on the western side. Love love love the french toast!! Try it and you'll agree with me. The downside of this hotel is this hotel is quite far from subway, although they provide... More 

Helpful?
Thank Nachong
GrandHiltonSeoul, General Manager at Grand Hilton Seoul, responded to this review

Dear sir/madam, First of all, thank you for staying at Grand Hilton Seoul and we are more than pleased to know that you had a comfortable and satisfactory stay. We shared your comment with related departments and will do improve the insufficiency. We would like to happily serve you once again and express our appreciation for leaving your valuable comment.... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Went for an event at the convention center, and stayed in a room. Nice clean rooms, the staff was very friendly. My complaints are the hot water was kind of off and on in the shower and the breakfast buffet was pricey, although expected. Overall loved the stay and the room.

Helpful?
Thank Alex W
GrandHiltonSeoul, General Manager at Grand Hilton Seoul, responded to this review

Dear sir/madam, First of all, thank you for staying at Grand Hilton Seoul and we are more than pleased to know that you had a comfortable and satisfactory stay. We shared your comment with related departments and will do improve the insufficiency. We would like to happily serve you once again and express our appreciation for leaving your valuable comment.... More 

Seoul, South Korea
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I had a conference scheduled at GHS, so I spent the night at the hotel the day before. They gave me a room on the 8th floor - it was very quite and clean. And the room was very big indeed! The staffs were excellent - they were very quick when checking in and out. Among the Hilton's, I think... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank DrLaraLee
GrandHiltonSeoul, General Manager at Grand Hilton Seoul, responded to this review

Dear sir/madam, First of all, thank you for staying at Grand Hilton Seoul and we are more than pleased to know that you had a comfortable and satisfactory stay. We would like to happily serve you once again and express our appreciation for leaving your valuable comment. Bernhard Brender General Manager More 

Mumbai
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For a vegetarian person, Korean food can be challenging besides the English language communication difficulties. Staying in the Hilton eliminates these inconveniences and ensures you are understood and receive what you need / expect. Extremely helpful staff, convenient to take the 6005 bus straight from Incheon airport to the hotel footsteps. Was picked up by the hotel shuttle driver who... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank narinderskochhar
GrandHiltonSeoul, General Manager at Grand Hilton Seoul, responded to this review

Dear sir/madam, First of all, thank you for staying at Grand Hilton Seoul and we are more than pleased to know that you had a comfortable and satisfactory stay. We would like to happily serve you once again and express our appreciation for leaving your valuable comment. Bernhard Brender General Manager More 

Seoul, South Korea
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff on the executive floor went out of their way to serve and made you feel at home and comfortable. They were truly outstanding and reflect well on the hotel and the people of South Korea. The rooms were modern and clean and had an understated elegance.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Arnold C L
GrandHiltonSeoul, General Manager at Grand Hilton Seoul, responded to this review

Dear sir/madam, First of all, thank you for staying at Grand Hilton Seoul and we are more than pleased to know that you had a comfortable and satisfactory stay. We would like to happily serve you once again and express our appreciation for leaving your valuable comment. Bernhard Brender General Manager More 

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