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Imperial Palace Hotel

640, Eonju-ro, Gangnam-gu, Seoul 135-010, South Korea
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Imperial Palace Hotel
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Ranked #79 of 408 Hotels in Seoul
A recent review
4 of 5 stars reviewed 2 days ago
Bloodyjay1205 Jakarta, Jakarta Raya, Indonesia
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292 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jakarta, Jakarta Raya, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

임페리얼 펠리스, hotel was one of the most impressing hotels. My aunt works in this hotel as a manager, she was able to help out my family for better stay. We were able to get into massage room, big fancy compliments and other impressive things.

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vöcklamarkt
Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stay at this hotel every time I travel to Seoul. My compliments once again, as the professionalism, care, and efficiency at this hotel is magnificent. In particular, the new General Manager, Mr. J. Kim, went out of his way to solve a major problem for me. He will succeed well at Imperial Palace. The staff at the front desk,... More 

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1 review
5 of 5 stars Reviewed 1 week ago

The Imperial Palace Hotel is a long time friend, has been my home for several years during my business trips in Korea. A warm and very elegant hotel, excellent service, very efficient. The kind of place where the staff knows you by name, treating you at the best, letting you always feel at home.

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Elanora, Australia
Top Contributor
61 reviews 61 reviews
46 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having never previously exited the airport in S Korea, I was looking forward to finally making it into the city. The Imperial Palace was recommended by work colleagues so I had reasonable expectations - these were easily met. The lobby of the IP has a decandent, luxurious, retro feel with excellent staff on hand to attend to your whims. The... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Beautifully furnished, wood throughout the entire hotel. My husband and I felt positively spoiled staying there. The service from every staff member was excellent! For the extra upgrade (reasonable) to Club Imperial Level it was worth every penny. Room on 21st floor (upgrade) was slightly on small side - but furnished sumptuously. Definitely worth a revisit!! NOT located in downtown... More 

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Westport, Ireland
Top Contributor
175 reviews 175 reviews
106 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed February 23, 2015

This was my first visit to Korea and I felt very well looked after by Susan Crawford and her team. Lots of questions prior to my visit were answered promptly and fully by Susan who went out of her way to help and was the reason I decided to book this hotel in the first instance. Taking advantage of the... More 

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Wisconsin
Top Contributor
108 reviews 108 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 11, 2015

Very elegant hotel in the heart of Gangnam. The beds are excellent, very soft. The Japanese style bathrooms are well done. The breakfasts are outstanding. The ambiance is wonderful for a traveler. I always have a great stay. They even have a driving range.

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IPSEOUL, Guest Relations at Imperial Palace Hotel, responded to this review

Dear Gatto Viziato, Greetings from the Imperial Palace Seoul. We were so pleased to read your positive review of our hotel. We look forward to offering you many more great stays in the future! Sincerely, Susan Crawford Guest Relations Imperial Palace Seoul More 

Kent, Washington
Top Contributor
180 reviews 180 reviews
35 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed January 4, 2015

This hotel is right in the heart of Seoul - it is a bit older, but still maintains its elegant touches. Service is impeccable, and the hotel furnishings throughout the lobby, lounges, and restaurants are elegant. Our room was average, a bit dated, and a bit over-priced , but the stay was excellent and the staff were incredibly helpful! Expect... More 

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IPSEOUL, Guest Relations at Imperial Palace Hotel, responded to this review

Dear noworries2000, Greetings from the Imperial Palace Seoul. We appreciate you taking the time to share your feedback from your stay with us in December and are delighted that you enjoyed all of the elegance our hotel has to offer. We are also glad to hear that you found our location so convenient. Just a note for your next stay... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 19, 2014

The hotel is very accessible and is at the center of Seoul. There are easy access to taxi and a nearby train station. It's near the shopping district and there are restaurants nearby. If you are travelling to Seoul for the first time, always remember to ask the hotel staff for a hotel card in Korean because this will help... More 

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IPSEOUL, Guest Relations at Imperial Palace Hotel, responded to this review

Dear MaStellaGB, Greetings from the Imperial Palace Seoul! We were delighted to hear how enjoyable your recent stay was with us and that our bilingual staff was helpful in arranging taxi cards for you. On your next trip, if you should need a printable bilingual taxi card with our hotel location we have one on our website. It is located... More 

Dallas, Texas
Top Contributor
138 reviews 138 reviews
78 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed November 27, 2014

I spent a week at the Imperial Palace while on business. Overall, service was very good. I arrived the hotel with the airport bus and before i exited the bus, there was an employee waiting for me to assist with my bags. Check in was quick and painless and the lobby check in area was clean and very nice. My... More 

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IPSEOUL, Guest Relations at Imperial Palace Hotel, responded to this review

Dear Dansladen, Greetings from the Imperial Palace Seoul. Thank you for sharing your positive review of our hotel. I was pleased to learn that from your arrival at the airport bus stop to check-in that everything went smoothly. Also glad you were able to enjoy our wonderful breakfast buffet. On your next stay with us you may want to explore... More 

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