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Imperial Palace Hotel

#87 of 416 Hotels in Seoul
Certificate of Excellence
640, Eonju-ro, Gangnam-gu, Seoul 135-010, South Korea
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Imperial Palace Hotel
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319 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Russian first
  • Spanish first
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English first
  • All months
    (319)
  • Mar-May only
    (93)
  • Jun-Aug only
    (89)
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    (78)
  • Dec-Feb only
    (59)
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Irvine, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

I've been visited Seoul couple times a year due to business, and have stayed so many hotels. Mostly hosting company booked my hotel and have experienced almost everywhere in Seoul. But this hotel makes me leave a review for the first time. I've stayed about 10 days and once in couple days, I've got very fresh fruit delivery services! Room... More 

Was this review helpful? Yes
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Top Class hotel, One of the best stay experience in South Hotel. The location is just absolutely convenient. I stayed at several hotel in Seoul before to try out the experience to find out whats the best. However, Imperial Palace has exceed my expectation & fulfill full of my satisfactions. I would like to return again for this great experience.... More 

Was this review helpful? Yes 1
IPSEOUL, General Manager at Imperial Palace Hotel, responded to this review

Dear jackiezsc, I am very pleased to read your wonderful experience with Imperial Palace Seoul. Your comment will definitely encourage our team members for further efforts to keep up their exceptional service. Thank you for posting your positive comment on TripAdvisor and look forward to serving you soon again. Joon Kim General Manager More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The entrance foyer is spectacular. Hotel is top notch. Definitely ask for a non smoking room to avoid smoky smell. Service is excellent. Driving range on 9th floor! Lifts, only two, very slow a peak times. Central location for all night life.

Was this review helpful? Yes
IPSEOUL, General Manager at Imperial Palace Hotel, responded to this review

Dewar David M, Thank you for sharing your ecperience at our hotel. We are glad that you enjoyed our hotel ambience, service, and driving range, and sorry for the smokey smell in your room. We will certainly be following up with our team members regarding this issue. Once again, thank you for posting your feedback on TripAdvisor and look forward... More 

Las Cruces, New Mexico
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Top-tier hotel. Marvelously luxurious room (club floor). I was especially impressed by the buffet breakfast with baguettes and brie, bagels, smoked salmon and capers, eggs, bacon, etc., as well as all the normal Korean dishes. They take good care of people with a western palate.

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IPSEOUL, General Manager at Imperial Palace Hotel, responded to this review

Dear hoboarlarge, Thank you for the great feedback from your recent stay with Imperial Palace Seoul! We are very pleased to read that you enjoyed our Club Room and breakfast on the lounge. Our freshly baked croissant in the morning is one of our popular F&B items. Thank you again for the time to post your positive comment on TripAdvisor... More 

San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2015

This hotel gets everything right the first time. As I travel often to Seoul, Korea; I have had many good and bad experiences from many different hotels. However, Imperial Palace Hotel always exceeded my expectations and made sure all my needs were taken care of each day. There was a time when I made a suggestion to the management team... More 

Was this review helpful? Yes 2
IPSEOUL, General Manager at Imperial Palace Hotel, responded to this review

Dear Mr. Mightyhyun, Thank you for taking the time to post a wonderful review from your recent stay at Imperial Palace Seoul. I am so pleased that you enjoyed your stay with us. Your positive comments will encourage our team members to work even harder. Once again, thank you for the positive feedback on TripAdvisor. We do look forward to... More 

Ikast, Denmark
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 29, 2015

The hotel is a classic 5 star hotel, where the customer is treated as a King during the whole stay. All the staff are doing their utmost to help and support you and make your stay as pleasant as possible. The hotel is decorated with nice antiques, and the rooms a spacey and comfortable, with an efficient air-condition that is... More 

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IPSEOUL, General Manager at Imperial Palace Hotel, responded to this review

Dear Mr. norgaardikast, Thank you for the time to post a great review from your recent stay with Imperial Palace Seoul. I am very pleased that you thoroughly enjoyed our hotel ambience, service staff, guestroom and club lounge, and thank you for your compliment to our club staff, Min Cho. All our staff are encouraged by your generous words to... More 

Jacksonville, Florida
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

This is a full service hotel with several restaurants, amazing decor, excellent fitness center and decent rooms. Restaurants are average and the beds are very small for a 6'3" traveler but the best part is the location. Located in the middle of it all.

Was this review helpful? Yes
IPSEOUL, General Manager at Imperial Palace Hotel, responded to this review

Dear Mr. Mark H, Thank you for taking the time to post a review of your recent stay, and noting our unique facilities and location. I will share your comments with team members and continue to provide most exceptional service to all our guets. Please let us know when you visit Seoul in the future, we will assign a room... More 

San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed May 25, 2015

Since your entrance to the hotel you would get very positively surprise. Great ambience, great customer service and all you could need to have a great experience on your stay. Facilities are awesome and the price paid for the stay was fairly enough.

Was this review helpful? Yes
IPSEOUL, General Manager at Imperial Palace Hotel, responded to this review

Dear OscarPR2015, Thank you very much for sharing your great experience of your recent stay with Imperial Palace Seoul! Your generous comments motivate all team members of this hotel to further strive to improve our service and facilities. Again, thank you for the time to posting your comments on TripAdvisor. We look forward to welcoming you back in the near... More 

Paris, France
Level Contributor
74 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 6, 2015

I don't know Seoul very well. I have been here 3 times now. So I figured I would visit Gangnam city, you know... Opa Gangnam style... The Beverly Hills of Seoul Korea. They love Americans which is really nice to hear as so many died to free this country from the comis. The hotel staff speaks real good English and... More 

Was this review helpful? Yes
IPSEOUL, General Manager at Imperial Palace Hotel, responded to this review

Dear Mr. Jopin55, Thank you very much for your continued patronage, and good comments on our associates and hotel ambuence. We look forward to welcoming you soon here in the Beverly Hills of S. Korea. Warm regards, Joon Kim, General Manager More 

Bali, Indonesia
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed May 2, 2015

My flight arrived early morning, and they will check me in. I always book non-smoking room, so when I smelled it was a smoking floor as soon as the elevator opened, I went down to ask for a non-smoking floor. Nicely. The front desk manager immediately and rudely told me no room change, before I get to explain why I... More 

Was this review helpful? Yes
IPSEOUL, General Manager at Imperial Palace Hotel, responded to this review

Dear Mr. Steven T. I sincerely apologize for the issues you experienced during your stay with us. I have notified relevant department heads for actioning. Once again, we do truly apologize, but hope youwill consider staying with us sometime in the future, as we would greatly appreciate the opportunity to create a wonderful experience for you. Please contact me directly... More 

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