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The Ritz-Carlton, Seoul

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120 Bongeunsa-ro, Gangnam-gu, Seoul 135-907, South Korea
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The Ritz-Carlton, Seoul
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The Ritz-Carlton, Seoul
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709 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Los Angeles, CA
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Again, another fabulous stay at the Ritz-Carlton Seoul. Year after year, the staff at the RCS never cease to over perform expectations. Whether it is help in trying to do something slightly unusual, like finding a raw crab restaurant or a bespoke shoemaker, or just confirming a reservation or directions, the team at the RCS is a valuable and consistent... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our most recent trip to Asia began with a few days in Seoul at this delightful, perfectly situated hotel. From the front desk to the gym to the Club Lounge, the staff at this property always lived up to the RC promise of enhancing our stay with small and large charms. The check in experience (after a long flight and... More 

Was this review helpful? Yes 1
Massachusetts
Level Contributor
106 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 3 nights in the Ritz Carlton Seoul earlier this month and was upgraded to a junior suite thanks to my Platinum status with Marriott. Room was nice -- not great, but nice -- although the bedroom didn't have any windows. And the controls for the lights were only on the right hand side of the bed. And no nightly... More 

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear actonma, Thank you very much for staying with us and for taking the time to write your review! I am very sorry to hear that your experience did not meet your expectations. The mentioned issues are being reviewed and solutions to address them are being finalized. If I may be of any assistance during your future trips to Seoul... More 

Austin, Texas
Level Contributor
136 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

A great place but expect to pay for it! This is a great way to to spend time in the country of Korea. Yes the restaurant is very expensive to eat at, but it is delicious. The great staff of the hotel can clue you about the location of some great street food!

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear La E, Thank you very much for taking the time to sharing your experience about the Ritz-Carlton, Seoul! I am happy to know that you enjoyed your stay with us. I appreciate your comments related to the service provided by our Ladies and Gentlemen and also to the hotel restaurant, a worth value for money dining experience. I look... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

Perhaps having just come from the Ritz Carlton in Kyoto where the experience was first class, this Ritz failed to meet the level the Hospitality, accommodations or amenities one would expect! The rooms were small, poor lighting,no evening turndown or refreshes towels, It was a grand old hotel that was more old than Grand! Gilbert one of the concierge was... More 

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Kbry2009, Thank you very much for staying with us and for taking the time to write your review! I am very sorry to know that your experience did not meet your expectations. Please accept my sincere apologies. I have taken already the necessary steps to address the mentioned issues. If I may be of any assistance during your future... More 

Hong Kong, China
Level Contributor
15 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Upon arriving we had the warmest welcome from a small guy porter with a big smile . I felt my bag was bigger than him but neverthess I did not realize he was the highlight of my stay. At the reception desk I felt I was being interrogated although I suppose they tried to be friendly . I found it... More 

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear AussietravellerHK, Thank you very much for staying with us and for taking the time to write your review! I am very sorry to hear that your experience did not meet your expectations. I have taken already the necessary steps to address the mentioned issues. If I may be of any assistance during your future trips to Seoul please kindly... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would like to compliment Kelly Kim for her extremely prompt and attentive service rendered during my stay from 1 July till 3 July. I emailed the hotel's website indicating my preference for the type of bathroom in my room (922 initially) and there was an almost immediate response. Really appreciate Kelly for not ignoring and giving her best as... More 

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Ennovy G, Thank you very much for staying at the Ritz-Carlton, Seoul during your recent visit to Seoul! I am thrilled you enjoyed your stay with us and also for considering our hotel your “home away from home” for any future trip. I am so proud that Kelly & Jackson reflected our service philosophy to you. Your compliment will... More 

Kingston, New York
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located in the Gangnam (yes...like the song) district; the very trendy, young, vibrant area of Seoul, this beautiful hotel...looks just like every other. Seriously... the food is good, the rooms are comfy...the lobby is lovely...it's just like every other hotel. The difference is in how they treat you; like the most valued guest ever. Greeted by name when I walked... More 

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear AerialPJ, Thank you very much for sharing your wonderful review of the Ritz-Carlton, Seoul! I was thrilled to learn how our Ladies and Gentlemen of the Ritz-Carlton, Seoul were able to anticipate and fulfill your needs during your stay with us. Your glowing feedback will be shared with Julia and Front Desk team. My team and I look forward... More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Ritz many times in Singapore and I grew accustomed to their customer service. After my stay here in Seoul, it seems that it is company wide. From the moment we checked in until we left the service was perfect. We did a one night staycation and we were upgraded a room with a balcony. The... More 

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Robb09, Thank you very much for choosing The Ritz-Carlton during your recent visit to Seoul! I am thrilled to learn our Ladies and Gentlemen were able to anticipate and fulfill your needs during your stay with us. Please also accept my apologies for the inconvenience you had experienced. I am grateful for the comments you have shared and assure... More 

Gurgaon, India
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff is really determined to help you and always thinking means to better your stay. my friend met with an accident and hotel provided full assistance for the treatment from tackling the language to finding the best doctor. food in all restaurants is worth trying, options can put any option on shame. Grand Ambiance leave impression

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Rakesh J, Thank you for sharing your wonderful review of The Ritz-Carlton, Seoul! I have enjoyed reading your review related to your recent stay experience. We, our Ladies and Gentlemen are delighted to know that by making your every moment unique, personal and memorable this meaningful journey will stay with you for life. I look forward to welcoming you... More 

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Staying in Gangnam / Nonhyeon / Yeoksam

Neighborhood Profile
Gangnam / Nonhyeon / Yeoksam
If you thought business and fun couldn’t mix, look no further than urban Gangnam and the nearby neighborhoods. On the surface, Gangnam comes off as a strictly business district with a plethora of high-rise office buildings jutting into the sky and the steady streams of office workers bustling about. But interlaced within are a string of shops, restaurants, bars, and other spots for entertainment. If Myeongdong is the generic meet-up and hangout spot north of the Han River, Gangnam is its answer for those on the south side. As evening comes, Gangnam comes alive with its countless neon lights attracting hordes of office workers, friends, and couples for food, drinks, perhaps a bit of singing at a noraebang, and more drinks. And the smattering of clubs around also draws plenty of folks looking to unwind and show off their moves on the dance floor. On weekends, the crowds gets bigger, the energy buzzes to a seemingly nonstop high, and Gangnam makes it clear why so many call Seoul the city that never sleeps.
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