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The Ritz-Carlton, Seoul

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120 Bongeunsa-ro, Gangnam-gu, Seoul 135-907, South Korea
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The Ritz-Carlton, Seoul
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The Ritz-Carlton, Seoul
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677 Reviews from our TripAdvisor Community

Traveler rating
    368
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    69
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108
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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washington
Top Contributor
54 reviews 54 reviews
52 hotel reviews
166 helpful votes 166 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great employees prompt guests to return, and great general manager builds brand loyalty. This was my first stay with the Ritz Carlton brand, and Mr. Radu Cernia has definitely done both at this fine hotel. I was delighted to have arrived at this hotel within hour and twenty minutes from touch down at Incheon Airport. I was quickly shown to... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I was guest for five days. In the morning I enjoyed the breakfast outside on the terrace. The selection was very good and I did not miss anything. Once I was to late, but they managed to organise a breakfast in very short time. The room itself was big and all in what you can expect from such a hotel.... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Rooms are outdated and have a stale smoke smell which was too bad. Service is good but not near the expected level. Ritz bar is dreary and drastically overpriced for short pours. Overall disappointing and feels like the chain Marriott that it is more than a Ritz. Last time staying at this hotel...

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Checked-in front desk staff was efficient, speedy and friendly. I was allotted my preferred room and got an upgrade. All lobby staff and dinning waiters and waitresses were very attentive to your needs. The rooms were clean and comfortable. Amenities were good. The hotel is situated nearby many good restaurants and Metro station. Indeed a strategic business location. Certainly my... More 

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed four nights at the Ritz Carlton in Seoul. It is located in the Gangnam district of Seoul. The hotel is conveniently located near dining, shopping and nightlife. As soon as we arrived, we were warmly greeted by the staff. I must say that everyone was genuinely polite and welcoming. We stayed in a Premier Suite at the Club... More 

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Burnaby, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I had the most amazing trip and more memorable birthday thanks to the invaluable service from the hotel. The surprise cake and birthday cake, was something that really make me see that their guest are more that customers.

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear DSOLGE, Thank you very much for being an esteemed guest of The Ritz-Carlton, Seoul during your recent visit to our city! It is truly rewarding to see that all our efforts, passion and commitment to excellence have created a memorable birthday experience for you. We hope that this meaningful journey stays with you for life. I look forward to... More 

Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I think the reviews which highlight the somewhat tired nature of the decor and facilities are being a bit harsh. While the hotel certainly doesn't look bang-up to the minute modern, there is no sense of decay or lack of care - its just design from 20 years ago. Personally I can look beyond this with no difficulty providing the... More 

Was this review helpful? Yes 1
indiana
Top Contributor
58 reviews 58 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This comfortable and well placed hotel is close to night life, shopping and restaurants. The balcony rooms have a large balcony with seating and a easy to deploy awning. The balcony is at least 20 feet deep and could easily handle a gathering. The lounge was pricey, but wonderful with good drinks, service and food while listening to two different... More 

Was this review helpful? Yes 2
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear sipeswoman, Thank you very much for taking the time to sharing your experience at the Ritz-Carlton, Seoul! It is wonderful to know that all our efforts to create an unforgettable stay for you have been truly appreciated. We all look forward to welcoming you back to our hotel when your travel brings you back to Korea! Sincerely Yours, Radu... More 

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel, staff very helpful & informative. Drinks very expensive but bars relaxed & comfortable.buffet at night was excellent with good variety of choice. Close to the "Gangnam" area which was a bonus

Was this review helpful? Yes 2
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Haze057, Thank you very much for staying at The Ritz-Carlton during your recent visit to Seoul! I am really thrilled to read your kind review and very happy to know that you enjoyed everything about us. All of our Ladies and Gentlemen are proud to know that their efforts have been recognized and happy to create an even better... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in one of the rooms with an outdoor patio. The room itself was small, however the view from the patio makes up for it. Soft bathrobes and slippers were great. Concierge was fantastic, and we would stay here again. Room price for what you get is pretty reasonable: clean, "Ritzy," great view, great location, and friendly service.

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Bryce P, Thank you very much for choosing The Ritz-Carlton during your recent visit to Seoul! I am happy to read how much you enjoyed your stay with us and that the facilities and service experience were as per your expectations. We are proud to say that The Ritz-Carlton is the only luxury hotel in Seoul featuring guestroom balconies... More 

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Neighborhood Profile
Gangnam / Nonhyeon / Yeoksam
If you thought business and fun couldn’t mix, look no further than urban Gangnam and the nearby neighborhoods. On the surface, Gangnam comes off as a strictly business district with a plethora of high-rise office buildings jutting into the sky and the steady streams of office workers bustling about. But interlaced within are a string of shops, restaurants, bars, and other spots for entertainment. If Myeongdong is the generic meet-up and hangout spot north of the Han River, Gangnam is its answer for those on the south side. As evening comes, Gangnam comes alive with its countless neon lights attracting hordes of office workers, friends, and couples for food, drinks, perhaps a bit of singing at a noraebang, and more drinks. And the smattering of clubs around also draws plenty of folks looking to unwind and show off their moves on the dance floor. On weekends, the crowds gets bigger, the energy buzzes to a seemingly nonstop high, and Gangnam makes it clear why so many call Seoul the city that never sleeps.
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