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The Ritz-Carlton, Seoul

5.0 of 5 120 Bongeunsa-ro, Gangnam-gu, Seoul 135-907, South Korea
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The Ritz-Carlton, Seoul
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The Ritz-Carlton, Seoul
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622 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good weekend in Seoul, right in the Gangnam district. We were first time visitors, so asked a couple of requests of staff for recommendations. Super friendly service in the hotel, but recommendations were fairly average. Room was good, pool on Saturday morning seemed to be a hotspot for under 5 swimming lessons. Location was excellent, facilities a touch dated, on... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for taking the time to sharing your experience about the Ritz-Carlton, Seoul. I am thrilled you enjoyed the amenities and services. All of our Ladies and Gentlemen of the Ritz-Carlton, Seoul were able to anticipate and fulfill the needs of you during your stay with us. It is great to receive and discuss your warm... More 

Hong Kong, China
Top Contributor
221 reviews 221 reviews
71 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I had a pleasant stay with friendly staff but the hotel needs a makeover. The rooms are ok but dated and the general areas are a little grim. The lobby lounge cafe is tired with very old furniture which has seen better days. On the bright side the beds are comfy, the staff friendly and the location good! I tried... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying with us during your recent visit to Seoul. I am happy you enjoyed your stay that the service experience was what you expected and deserve. Our ladies & gentlemen provide you the greatest amenities and services to be your “home away from home” when traveling. I also appreciate for your feedback about our... More 

Denver, Colorado, United States
Top Contributor
95 reviews 95 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Ritz during my first trip to Seoul-- I knew I needed special attention for my visit to the city and the Ritz did not disappoint. The Club Lounge was beautiful and Jenny helped tremendously with her fluent English and friendliness. The room was very nice and the bed was very comfortable. Heated toilet seats and a... More 

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for taking the time to sharing your experience about the Ritz-Carlton, Seoul. I am thrilled you enjoyed the amenities and services. All of our ladies & gentlemen strive to be your “home away from home” when traveling. The Club Level is one of my favorite experiences at the hotel and I am so proud to... More 

Raleigh, North Carolina, USA
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel facility and interior are pretty good. I am not sure if you can compare it to other Ritz-Carlton in North America. If you do, then you may get disappointed especially about the services. The general services are good but certain things are lack. I never had any serious problem with the hotel, but the location is very noisy... More 

Was this review helpful? Yes 2
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying with us dring your recent visit to Seoul. It is great to receive and discuss your warm comments regarding our location and service. We are very sorry to hear you have experienced different service levels during your stay. We always try to provide each guest with excellent service, unfortunately we were not able... More 

Hong Kong, China
Top Contributor
51 reviews 51 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Totally beautiful hotel! Special thanks to Jenny at Club Lounge, she makes our stay a pleasant one. We stay at 15 th floor, very quiet and nice! Easy one hour drive from airport ICN. Very good service from check in and at the Club Lounge.

Was this review helpful? Yes 2
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for sharing your wonderful review of the Ritz-Carlton, Seoul. I was thrilled to learn our Ladies and Gentlemen of the Ritz-Carlton, Seoul were able to anticipate and fulfill the needs of you during your stay with us. I feel very fortunate to work with outstanding ladies and gentlemen like Jenny from Club Lounge. I will... More 

Geneva, Switzerland
Top Contributor
64 reviews 64 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Ritz Carlton three nights. The service is smooth, fast, smily. The rooms are well appointed at the Club Level with shoe polishing free service and a nice full breakfast. The only comment would be the high temparure in the club level dining room. A+ is the bar with live jazzy loungy music every night and the... More 

Was this review helpful? Yes 2
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying at the Ritz-Carlton, Seoul during your recent visit to Seoul. I am thrilled you enjoyed the amenities and services, especially Club level and The Ritz Bar. The Ritz Bar is well known for its elegance atmosphere and the place to meet the expectation of business travelers and pleasure guests. Also, all of our... More 

San Francisco, California
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel itself is very nice and really tries to show its true opulence. However, it is not the "nicest or newest" Ritz in the world. That being said, the rooms are very nice. The beds are more on the soft for an asian bed, but hard for a US bed side. The bathrooms are a little crowded, but the... More 

Was this review helpful? Yes 2
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Seoul as your home during your recent trip. I am thrilled you enjoyed the amenities and services. All of our ladies & gentlemen strive to be your “home away from home” when traveling. I really appreciate for your comments about bed, bathroom, restaurants and location. I love to stand... More 

Cambridge, UK
Top Contributor
79 reviews 79 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I thoroughly enjoyed my stay at the Ritz-Carlton in Seoul, which was for business. It's well-situated in the North of the city - not so good for trips to those parts of the business district across the river to the South, which is about 20 minutes away by taxi. I stayed in one of the club rooms, and made extensive... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying at the Ritz-Carlton, Seoul during your recent visit to Seoul. I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. Our ladies and gentlemen strive to make sure that all of our guests needs are met and it is assuring to... More 

Singapore, Singapore
Top Contributor
112 reviews 112 reviews
104 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed January 20, 2015

Finally I get to stay in the infamous Gangnam district of Seoul! The Ritz Carlton is located smack in the middle of Gangnam Style. The hotel is elevated and has beautiful views of Seoul from its rooms. Our very large corner suite on the 15th floor had a gorgeous wraparound view and a big terrace that we unfortunately couldn’t use... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Seoul as your home during your recent trip. I am so exciting whenever I read reviews experiencing every corner of The Ritz-Carlton, Seoul. As you mentioned, location in Gangman area is the perfect place for both business and pleasure. Also this hotel is the only property with balcony among... More 

Bengaluru (Bangalore), India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

I stayed at the Ritz Carlton, Seoul for 4 weeks while in South Korea for business. The service was exemplary and done just the right way. The breakfast spread was excellent and the lounge in the 12th floor also provided really good food. My wife was staying with me for 2 weeks, and the hotel concierge actively helped her with... More 

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for sharing your wonderful review of the Ritz-Carlton, Seoul. I am so glad to hear that our Ladies and Gentlemen of the Ritz-Carlton, Seoul were able to not only anticipate and fulfill the needs of you but also be your "home away from home". Thank you for your good comments for our breakfast and Club... More 

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Additional Information about The Ritz-Carlton, Seoul

Address: 120 Bongeunsa-ro, Gangnam-gu, Seoul 135-907, South Korea
Phone Number:
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Seoul 5*
Number of rooms: 375
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Also Known As:
The Ritz-Carlton Seoul Hotel Seoul
Ritz Carlton Seoul
Seoul Ritz Carlton
Ritz Seoul
Hotel Style:
#7 Spa Hotel in Seoul
#10 Business Hotel in Seoul
#12 Family Hotel in Seoul
#14 Romantic Hotel in Seoul
#15 Luxury Hotel in Seoul

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