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The Ritz-Carlton, Seoul

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120 Bongeunsa-ro, Gangnam-gu, Seoul 135-907, South Korea
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The Ritz-Carlton, Seoul
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The Ritz-Carlton, Seoul
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657 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Georgia
Top Contributor
129 reviews 129 reviews
65 hotel reviews
197 helpful votes 197 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just returned from a four night stay at the Ritz Carlton Seoul. Wow – I loved this hotel! As one would expect from a Ritz Carlton property, the hotel was beautiful. The room was gorgeous – tasteful and refined. The bed was very comfortable and I had a great night’s sleep for the duration of my stay. The... More 

Was this review helpful? Yes 2
sophia0613, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Luxury1Georgia, Thank you very much for being our guest and also for taking the time to write a wonderful review about our hotel! I have truly enjoyed reading your review about your experience at The Ritz-Carlton, Seoul. I am happy to know that our Ladies and Gentlemen were able to make your every moment unique, personal and memorable so... More 

2 reviews
2 of 5 stars Reviewed 1 week ago

There customer service was great. The hotel was beautifully rich looking. They have a pool, weight room, dinning areas. In the room has a bar with different alcoholic drinks and has a mini bar with sodas, waters, and juices ect. Bathroom looks lovely and a little bed indent right by the window. WARNING! Don't drink or eat anything. Don't even... More 

Was this review helpful? Yes
sophia0613, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Arabel W, Thank you for staying at the Ritz-Carlton, Seoul during your recent visit to Seoul. I am thrilled you enjoyed the hotel facilities and service and more than happy to share your comments with my team. I truly appreciate your feedback and will address all areas of improvement you have mentioned in your review. If you would like... More 

Basel, Switzerland
Top Contributor
167 reviews 167 reviews
83 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ritz-Carlton is in a great location in the Gangnam district of Seoul. Rooms are large, clean and comfortable. Breakfast offers a wide range of different choices. Service throughout the hotel is impeccable.

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear seanyg, Thank you for taking the time to write the review about The Ritz-Carlton, Seoul! I truly appreciate your kind compliments on our room, breakfast and service. Our team of very attentive and committed service professionals are thrilled that they were able to deliver a wonderful stay experience for you. On behalf of our wonderful staff I look forward... More 

galway
Contributor
18 reviews 18 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the Ritz Carlton Seoul on New Years Eve for a trip to Seoul. The hotel is well located in the Gangnam area of the city, a few minutes walk from the shopping, bar and restaurant areas and within close proximity of public transport. Hotel itself is fabulous if a little dated. We had a beautiful suite with a... More 

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear ghead, Thank you for sharing your great review of the Ritz-Carlton, Seoul! I believe that your had memorable experience with us last winter. I am so sorry that you could not enjoy the outdoor balcony because of the weather condition. It is such a great time now to be out and see the beautiful view of Gangnam area from... More 

Paris
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My son and I were very fortunate to stay on the last portion of our visit to Seoul at the Ritz-Carlton. We arrived in the elegant lobby and were warmly greeted by a female staff member dressed in a beautiful traditional hanbok. After a quick check-in, we were accompanied to our room by a kind bellboy who refused to accept... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for taking the time to sharing your experience about the Ritz-Carlton, Seoul. I am happy you and your son enjoyed stay with us and that the facilities and service experience were what you expected and deserve. Thank you for giving an opportunity that we, our ladies & gentlemen could be a part of your memories... More 

Jakarta
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed for 3 nights at this super terrible hotel. I was charged for mixed nuts while I never had any or taken from the bar. It's not the money they charge on the nuts. I mean why would I argue for $ 8 when I can pay for $350/night ?? The way they handled it was clumsy and wrong.... More 

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying with us during your recent visit to Seoul and also for the constructive feedback! Please accept my sincere apology for the inconvenience we caused to you. I appreciate you have taken the time to write your comment and if you would like to discuss this issue further, I am more than glad to... More 

Los Angeles, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This property experience was phenomenal. Location is appealing, views from hotel are nice, and the service levels in the hotel are some of the best I've ever experienced. Attention to detail in this property is amazing. Worth the splurge to upgrade to the Club Level where you will find a extremely comfortable lounge with a creative and delicious menu from... More 

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Mr. Gary W, I have truly enjoyed reading your review about your experience at The Ritz-Carlton, Seoul. Thank you very much for being our loyal guests and for giving us the opportunity to providing you with the true hospitality for which The Ritz-Carlton is very-well known for. As the rating of your review (1 out of 5) is opposing... More 

Toronto, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The Ritz-Carlton Seoul is located near Gangnam station and easily accessible by subway and within walking distance to shops, restaurants and the financial district. Upon arrival, we were greeted warmly by the front desk lady, Ms. Regina Yoo, and were offered an upgrade to the top floor for our stay. She was very thoughtful and offered us a temporary room... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying at the Ritz-Carlton, Seoul during your recent visit to Seoul. The Ritz-Carlton, Seoul provides you the greatest amenities and services to be your “home away from home” when traveling. Also we, our ladies & gentlemen are always here to be the best service provider and it is our please to serve you for... More 

Vancouver, Washington
Top Contributor
68 reviews 68 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here while on business in March 2015. The hotel staff was excellent and is what I would expect at this calibre of hotel. The food was also excellent. The location was also excellent and in the capital's Gangnam district. The hotel is a bit dated though and is in need of renovation.

Was this review helpful? Yes 3
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying at the Ritz-Carlton, Seoul during your recent visit to Seoul. I was thrilled to learn our Ladies and Gentlemen of the Ritz-Carlton, Seoul were able to anticipate and fulfill the needs of you during your stay with us in terms of service and hospitality. As you mentioned, our hotel is located in the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

stayed at this hotel with my husband and two kids due to my private event around Gangnam area. The package includes chicken, fried wedge potatoes and 4 bottles of beer was literally awesome. From the entrance, staffs kindly welcomed us and the clerk at the front desk was professional and thoughtful. Our room was big enough for 4 of us... More 

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for taking the time to write a lovely review about the hotel. I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. Combination of chicken and beer is one of local favorite so we have prepared the opportunity for you to enjoy at... More 

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Staying in Gangnam / Nonhyeon / Yeoksam

Neighborhood Profile
Gangnam / Nonhyeon / Yeoksam
If you thought business and fun couldn’t mix, look no further than urban Gangnam and the nearby neighborhoods. On the surface, Gangnam comes off as a strictly business district with a plethora of high-rise office buildings jutting into the sky and the steady streams of office workers bustling about. But interlaced within are a string of shops, restaurants, bars, and other spots for entertainment. If Myeongdong is the generic meet-up and hangout spot north of the Han River, Gangnam is its answer for those on the south side. As evening comes, Gangnam comes alive with its countless neon lights attracting hordes of office workers, friends, and couples for food, drinks, perhaps a bit of singing at a noraebang, and more drinks. And the smattering of clubs around also draws plenty of folks looking to unwind and show off their moves on the dance floor. On weekends, the crowds gets bigger, the energy buzzes to a seemingly nonstop high, and Gangnam makes it clear why so many call Seoul the city that never sleeps.

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