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The Ritz-Carlton, Seoul

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120 Bongeunsa-ro, Gangnam-gu, Seoul 135-907, South Korea
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The Ritz-Carlton, Seoul
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737 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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  • Chinese (Simplified) first
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  • English first
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    (737)
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    (168)
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    (195)
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Nanjing, China
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

The club level service at this hotel is top notch, as expected for the name and price. I can't say enough nice things about the staff and their personalized service. I would definitely recommend the Club Level for the service, great breakfast, happy hour, food and desserts. These benefits definitely pay for the extra price you pay for club level... More 

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Shanghai, China
Level Contributor
43 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Ritz Carlton for a two day business trip. From when I booked online the hospitality was very good. I received an email welcoming me on my upcoming trip and then another email allowing me to check in online which I thought was very cool. I had booked a club lounge level standard room but was told... More 

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Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Visited ritz Carlton as part of a seminar. The staff seemed courteous till I felt sick which is when they showed their true hospitality. When I asked for the hotel Doctor, they said that he wasn't in and suggested that I visit a local hospital on my own when in a bad state. When I insisted, they said it will... More 

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Pranay R, Thank you very much for choosing us during your recent trip to Seoul! I am very sorry to know that your stay experience did not meet your expectations and express my sincere apologies for that. Your valuable comments have been shared with my team for immediate improvement. As I consider that further discussion would be necessary, could... More 

Singapore, Singapore
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here for 3 nights last week. First off, it is accessible by both subway (ShinNonhyeon Station) and the KAL bus from Incheon Airport which we used to get here. The detail to attention by the staff is evident. There were staff to welcome us, pick up our luggage and escort us to the reception. We... More 

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear JaImran, Thank you very much for taking the time to write a wonderful review about The Ritz-Carlton, Seoul! Your compliments related to our hotel, staff and service level made me truly honored of being part of this team. I have been thrilled to read that our Ladies and Gentlemen genuinely took care of you throughout your stay especially Celine... More 

Seattle, Washington
Level Contributor
96 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here in December, but the service is so much better this time. The front desk is fast and efficient. The doorman is gracious and professional. The concierge was fast and capable. You can walk to shopping and restaurants. The restaurant is lovely with great atmosphere, but the food is "average." The bar is very nice.

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Max98116, Thank you for coming back to The Ritz-Carlton, Seoul during your recent visit! I was thrilled to learn our Ladies and Gentlemen were able to anticipate and fulfill all your needs during your stay with us and that the level of service has improved. It makes me truly proud of being part of this team. Thank you for... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at the Ritz in Seoul over 35 different business trips spanning 20 years. It is one of my top 5 hotels in Asia with superb service, especially if you stay on floors with access to the Concierge room. Breakfast is wonderful with fresh fruits, yogurts, custom omelettes, endless coffee, etc...The fitness center is also excellent. This Ritz... More 

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear rickhem, Thank you very much for being our loyal guest throughout the last 20 years and for taking the time to share your experience! I am happy to know that you have chosen The Ritz-Carlton to be your “home away from home” when traveling to Seoul and that you enjoyed your overall stay. We truly appreciate your patronage and... More 

Mexico City, Mexico
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

I had the opportunity to stay from the 13th till the 29th of August, with my family in two rooms; we got upgraded due to the American Express card, to a suite with 1 complete bathroom and another half bathroom. The facilities are impeccable with classic old school style, the reception area is big and cool (which is great considering... More 

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Auren L, Thank you very much for your glowing review about The Ritz-Carlton, Seoul! Your compliments about our hotel, staff and service level made me truly honored of being part of this team. I am thrilled to read that our Ladies and Gentlemen made your every moment unique, personal and memorable so that this meaningful journey will stay with... More 

Singapore, Singapore
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

The place is cold, efficient and well located. Seems to tick the box for a business hotel. Food options are limited and not great and you will find yourself stepping out quite frequently. They could do with bringing the famed Ritz personalisation a bit more front centre

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear preetik123, Thank you very much for staying with us and for taking the time to write your review! I am very sorry to know that your stay experience did not meet your expectations and express my sincere apologies for that. Your valuable comments will be shared with my team for immediate improvement. If I may be of any assistance... More 

New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My sister and I stayed here for a little over a week while in the region and I can't say enough about how awesome the facilities, accommodations, and staff are. The location puts guests in the heart of Seoul. It's easy to get around on foot, by taxi, by train from this location because it's so central to everything. The... More 

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Shellimeister, Thank you very much for sharing your wonderful review of The Ritz-Carlton, Seoul! Your compliments about our hotel, staff and service level made me truly proud of being part of this team. Our Ladies and Gentlemen are honored that you and your sister recognized their efforts on making your every moment unique, personal and memorable. There are happy... More 

Asia
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Quick heads up for marriott card holders ritz Carlton doesn't acknowledge your points and if you want to get all the benefits marriott has to offer your better off choosing another hotel. Lucky enough the staff were nice enough to give me the benefits however they did say next time I might not be so lucky. Hotel location - it's... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Boyde Thomas S, Thank you very much for taking the time to sharing your experience at The Ritz-Carlton, Seoul! I was thrilled to learn that our Ladies and Gentlemen provided the high level of service we are well-known for, throughout your stay. Your compliments as well as your observations will be shared with my team for continuous improvement. I... More 

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Staying in Gangnam / Nonhyeon / Yeoksam

Neighborhood Profile
Gangnam / Nonhyeon / Yeoksam
If you thought business and fun couldn’t mix, look no further than urban Gangnam and the nearby neighborhoods. On the surface, Gangnam comes off as a strictly business district with a plethora of high-rise office buildings jutting into the sky and the steady streams of office workers bustling about. But interlaced within are a string of shops, restaurants, bars, and other spots for entertainment. If Myeongdong is the generic meet-up and hangout spot north of the Han River, Gangnam is its answer for those on the south side. As evening comes, Gangnam comes alive with its countless neon lights attracting hordes of office workers, friends, and couples for food, drinks, perhaps a bit of singing at a noraebang, and more drinks. And the smattering of clubs around also draws plenty of folks looking to unwind and show off their moves on the dance floor. On weekends, the crowds gets bigger, the energy buzzes to a seemingly nonstop high, and Gangnam makes it clear why so many call Seoul the city that never sleeps.
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