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The Ritz-Carlton, Seoul

5.0 of 5 120 Bongeunsa-ro, Gangnam-gu, Seoul 135-907, South Korea
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The Ritz-Carlton, Seoul
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The Ritz-Carlton, Seoul
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588 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chantilly, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I had traveled to Seoul on business and I stayed at the Ritz-Carlton, Seoul in the Gangnam area. I came to understand that the Gangnam area/district is like Hollywood USA. The hotel was nothing less than perfect, whatever you wanted, it was in most cases already there, if not it would be just for the asking. The staff could not... More 

Was this review helpful? Yes
Lake Oswego, Oregon
1 review
5 of 5 stars Reviewed 2 days ago NEW

I travel to Korea frequently on business. I stay at the Ritz-Carlton exclusively. The location is great, in the heart of Gangnam. The rooms are good. Service is fantastic. The staff is great and go out of their way to make my stay comfortable. Estelle and the other staff are fantastic.

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 2 days ago NEW

I stayed in Ritz Carlton for 2 nights recently. The service is pretty good however, the room is really at sub-average standard. First of all, the hotel is rather old and seriously in need of renovation. The room is very small and there is practically no space for your luggage. I was staying there alone and I had big problems... More 

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Mr. Desmond G, Thank you very much for taking the time to leave your review. I am very sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to discuss further with you. As your feedback is extremely important to us, if you could afford the time kindly reach me at "radu.cernia@ritzcarlton.com" or... More 

singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Despite the initial impression of the dated art deco style of the hotel, it manages to compensate with it's impeccable and heartfelt service. The room is a bit old...they still use those separate hot/cold water taps and the bathtub aged...despite these shortcomings, the large balcony and the comfortable bedding more than made up for that. Very attentive service too...we ordered... More 

Was this review helpful? Yes 2
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying at the Ritz-Carlton, Seoul during your recent visit to Seoul. I am thrilled you enjoyed the amenities and services. Our ladies and gentlemen strive to make sure that all of our guests needs are met and it is assuring to hear that we met your expectation in terms of service and hospitality. I... More 

Lyndhurst, New Jersey
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Although the common areas are grand and the employees all very friendly, this is not what I expected from a Ritz Carlton! Rooms were small and cramped - for example there was a cabinet of some kind that contained the safe inside the coat closet that was too big for the closet and caused my trenchcoat to drag along the... More 

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TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share details of your stay with us. I am very sorry to know that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could afford the time, please kindly... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed during Nov 24 to 28th for our anniversary celebration. Put me on a club level with Balcony - beautiful view. I got the hotel rate through AMEX. This has to be the best experience with any hotel i have stayed and by far best Ritz Carlton as far as service goes. All due to their amazing staff, in my... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Mr. Andrew, Thank you very much for being our guests during your trip to Seoul and for sharing your experience at The Ritz-Carlton through this wonderful review! I am happy to know that you enjoyed your stay with us and that the facilities and service experienced were what you expected and deserve. Our Ladies and Gentlemen always strive to... More 

North Vancouver, BC
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at Ritz-Carlton Seoul for 7 nights in late September. We enjoyed our stay there and would recommend this hotel to others. Location - The hotel is located in the heart of Gangnam district (the reason we chose this hotel). very convenient. Restaurants, shops, subway, KAL limousine bus, etc. Han River Park is less than 2 miles away if... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying at the Ritz-Carlton, Seoul during your recent visit to Seoul. I believe that your categorized review will be helpful for other travelers to The Ritz-Carlton, Seoul. As you mentioned, The Ritz-Carlton, Seoul is known for the location centered in Gangnam area, classic style guest rooms, well-equipped Fitness club and exceptional level of service.... More 

Seattle, Washington
Top Contributor
62 reviews 62 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My colleague described the hotel as a little "dated" when he suggested it. But, do not be alarmed. This property is so meticulously maintained, you won't be bothered by the fact that it's not brand new. There's no mold in the bath or stains in the furniture, like you see with "tired" hotels. The service is excellent, especially the guys... More 

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for taking the time to sharing your experience about the Ritz-Carlton, Seoul. I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. In terms of the property, The Ritz-Carlton, Seoul is the first one in Asia and our dignity of service, classic and... More 

Shrewsbury, Massachusetts, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a long journey from Boston it was nice to be warmly greeted by the hotel staff. Bell staff walked me to my suite. The furniture is what I would call modern Ritz Carlton style. Having a window that opens with a window seat to relax in was a very nice touch by the hotel designers. Bed and bath linens... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for sharing your wonderful review of the Ritz-Carlton, Seoul. I really enjoy reading your review and I can say that you have truly experienced The Ritz-Carlton, Seoul. We, our ladies and gentlemen strive to make your every moment unique, personal and memorable so that this meaningful journey stays with you for life. I look forward... More 

Oakville, Ontario, Canada
Top Contributor
187 reviews 187 reviews
16 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a great suite with a magnificent view from the veranda. Staff was friendly - had heard that meals were not great and expensive but as I spent the entire time out with our local team I only experienced neighbourhood restaurants. Ambiance is wonderful. would like to have spent more time than just two nights here.

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying at the Ritz-Carlton, Seoul during your recent visit to Seoul. The Ritz-Carlton, Seoul is the only and perfect place to feel vibes from Gangnam in the balcony. As you mentioned, there are many local restaurants but I believe that our dining experience will give you other kinds of satisfaction. I look forward to... More 

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Additional Information about The Ritz-Carlton, Seoul

Address: 120 Bongeunsa-ro, Gangnam-gu, Seoul 135-907, South Korea
Phone Number:
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Ritz-Carlton, Seoul 5*
Number of rooms: 375
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Also Known As:
The Ritz-Carlton Seoul Hotel Seoul
Ritz Carlton Seoul
Seoul Ritz Carlton
Ritz Seoul
Hotel Style:
#7 Spa Hotel in Seoul
#9 Business Hotel in Seoul
#13 Family Hotel in Seoul
#15 Luxury Hotel in Seoul
#15 Romantic Hotel in Seoul

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