We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Seoul

Travelers' Choice award winner
Hotel website
Hotel packages
120 Bongeunsa-ro, Gangnam-gu, Seoul 135-907, South Korea
Special Offer
$100 Resort Credit
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The Ritz-Carlton, Seoul
Professional photos View all
Browse nearby
The Ritz-Carlton, Seoul
Write a Review

641 reviews from our community

Traveler rating
    346
    186
    68
    26
    15
See reviews for
97
104
68
227
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (641)
  • Mar-May only
    (132)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (188)
  • Dec-Feb only
    (183)
All months
Broadbeach, Australia
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Ritz Carlton in Gangnam is not the most modern of Hotels but it has everything you need and the service you receive from the staff is excellent. Right from the arrival at the door to the moment I left I found every single staff member to be polite, attentive and willing to be of service in some way. I... More 

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for taking the time to sharing your experience about the Ritz-Carlton, Seoul. I really enjoy reading your review and I can say that you have truly experienced The Ritz-Carlton, Seoul. We, our ladies and gentlemen strive to make your every moment unique, personal and memorable so that this meaningful journey stays with you for life.... More 

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I was in Seoul on business, we choose the Ritz for it's location and reviews. The entrance is very grand with several doormen waiting to help, with a bow and a smile. Checking in was easy, bags were taken to the room and the proferred tip refused because the room price included service. Every member of staff from the cleaners... More 

Was this review helpful? Yes 3
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying at the Ritz-Carlton, Seoul during your recent visit to Seoul. I was thrilled to learn our Ladies and Gentlemen of the Ritz-Carlton, Seoul were able to anticipate and fulfill the needs of you during your stay with us. The Ritz-Carlton, Seoul provides you the greatest amenities and services to be your “home away... More 

Seoul, South Korea
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I booked Spring in balcony package from this spring season promo through hotel. It is the package which I can get the room service in balcony and use fitness and pool also. It is very reasonable and nice package :)

Was this review helpful? Yes 4
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for taking the time to sharing your experience about the Ritz-Carlton, Seoul. I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. I love to stand on the balcony and see the open view of Gangnam. The Ritz-Carlton, Seoul is the only luxury... More 

Seoul, South Korea
Top Contributor
168 reviews 168 reviews
55 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

had an afternoon event at the hotel. Overall, went very well. Staff very responsive to our needs. Even had a small issue at the start of the event and it was very promptly addressed. Very special and important event for out of country visitors and strong impressions needed to be made. And Ritz did a very good job. Price was... More 

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for taking the time to sharing your experience about the Ritz-Carlton, Seoul. We, our ladies & gentlemen are always here to be the best service provider and it is our please to serve you for your perfect event and memorable experience. I look forward to welcoming you back to our hotel and experience more the... More 

Tianjin Region, China
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at Ritz Seoul with my wife just for one night before I got back to China. But the one night staying was a great experience for us. They offered top-notch service to us indeed. They arranged room as I asked in advance, the condition was neat and clean. Delicate atmosphere of the lobby was impressive. We fully satisfied... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Seoul as your home during your recent trip. I really enjoy reading your review and I can say that you have truly experienced The Ritz-Carlton, Seoul. We, our ladies and gentlemen strive to make your every moment unique, personal and memorable so that this meaningful journey stays with you... More 

miami
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My first time to Seoul [to visit my daughter who teaches English], & had a great experience!! The Ritz-Carlton was fantastic. The staff was amazing & the room was great! The concierges were all great & extremely helpful recommending restaurants etc. The breakfast buffet every morning was awesome. I would recommend this hotel to anyone who has never visited South... More 

Was this review helpful? Yes 3
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying at the Ritz-Carlton, Seoul during your recent visit to Seoul. Your compliment could not be better for me. As your review, our Ladies & Gentlemen are welcoming the guests who step in the door of The Ritz-Carlton, Seoul and it is our pleasure to serve. Also considering the perfect breakfast is essential for... More 

Senior Contributor
29 reviews 29 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an old hotel but well maintained facilities. It very close to the gangnam shopping area and restaurant streets, so it is very convenient to explore nearby locations. Service quality is truly excellent, they always try to assist which really helps since I can't speak Korean. The rooms are large and comfortable and mine had a balcony. The bathroom... More 

Was this review helpful? Yes 2
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for sharing your wonderful review of the Ritz-Carlton, Seoul. I was thrilled to learn our Ladies and Gentlemen of the Ritz-Carlton, Seoul were able to anticipate and fulfill the needs of you during your stay with us. Your experience at every spot of our hotel was absolutely correct and there was nothing I need to... More 

Top Contributor
118 reviews 118 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is a bit old but that does not detract from the overall excellence of this hotel. The staff are very friendly and eager to help. I left my phone in a taxi, the hotel reviewed the security video and tracked down the taxi and my phone. Will definitely stay here again. You really can not beat the quality... More 

Was this review helpful? Yes 1
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Seoul as your home during your recent trip. Thank you very much for choosing The Ritz-Carlton, Seoul as your home during your recent trip. I am thrilled you enjoyed the amenities and services. All of our ladies & gentlemen strive to be your “home away from home” when traveling... More 

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good weekend in Seoul, right in the Gangnam district. We were first time visitors, so asked a couple of requests of staff for recommendations. Super friendly service in the hotel, but recommendations were fairly average. Room was good, pool on Saturday morning seemed to be a hotspot for under 5 swimming lessons. Location was excellent, facilities a touch dated, on... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for taking the time to sharing your experience about the Ritz-Carlton, Seoul. I am thrilled you enjoyed the amenities and services. All of our Ladies and Gentlemen of the Ritz-Carlton, Seoul were able to anticipate and fulfill the needs of you during your stay with us. It is great to receive and discuss your warm... More 

Hong Kong, China
Top Contributor
222 reviews 222 reviews
71 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a pleasant stay with friendly staff but the hotel needs a makeover. The rooms are ok but dated and the general areas are a little grim. The lobby lounge cafe is tired with very old furniture which has seen better days. On the bright side the beds are comfy, the staff friendly and the location good! I tried... More 

Was this review helpful? Yes
TheRitzCarltonSeoul, General Manager at The Ritz-Carlton, Seoul, responded to this review

Dear Valued Guest, Thank you for staying with us during your recent visit to Seoul. I am happy you enjoyed your stay that the service experience was what you expected and deserve. Our ladies & gentlemen provide you the greatest amenities and services to be your “home away from home” when traveling. I also appreciate for your feedback about our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

299 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (236)
Viewed
Room/suite (57)
Viewed
Hotel & grounds (19)
Viewed
View from room (17)
Viewed
Dining (27)
Viewed
Bathroom (21)
Viewed
Pool/beach area (2)
Viewed
Other (93)

Management photos: Courtesy of the property manager

Viewed
All management photos (63)
Viewed
Dining (6)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (13)
Viewed
Pool/beach area (1)
Viewed
Other (33)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question