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Sheraton Grande Walkerhill

177 Walkerhill-ro, Seoul 143-708, South Korea
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Sheraton Grande Walkerhill
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Sheraton Grande Walkerhill
Sheraton Grande Walkerhill
Sheraton Grande Walkerhill
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356 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
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  • German first
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  • Korean first
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San Diego, California
Top Contributor
51 reviews 51 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a place I usually come for the weekend when I am in Korea for two weeks. The main hotel is full of tourists but the Douglass building is very quiet and isolated. The room can use renovation. If you want to go for a hike, there is a place called Acha-san. You can walk from the hotel to... More 

Was this review helpful? Yes
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear jkim3, Thank you for choosing Sheraton Grande Walkerhil and the review of our hotel! For your next stay, I hope you would use our shuttle service from hotel to subway station. We are offering complimentary shuttle service to the closest subway stations where you can travel through many different places around the city via Seoul Metro, the convenient and... More 

Paris
Top Contributor
1,430 reviews 1,430 reviews
94 hotel reviews
421 helpful votes 421 helpful votes
5 of 5 stars Reviewed 1 week ago

I didn't stay in that hotel myself; I came to meet a guest and we had a dessert in the lobby. Then, I asked help for the customer service team to find a specific restaurant. I liked the vast hotel hall very much. The center of the lobby was occupied by a area when customers can create their own bingsu... More 

Was this review helpful? Yes
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear sipivu, Thank you for the great review of our hotel. We are glad that you enjoyed your time at our hotel and hope you have chance to stay here with us in near future. Sincerely, Jungsup Do General Manager More 

Bangkok
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The standard rooms do not live up to the sweeping foyer or the grand location on a hill overlooking the river. More Holiday Inn Express or Ibis than Sheraton. Small room in stark, eye searing refrigerator white. Tiny bath, narrow broom-closet cupboards, a shelf-like desk and tiny (white) round table. The (white) bed was ok for comfort and the (white)... More 

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SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear wotnominibar, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Las Vegas, Nevada
Top Contributor
81 reviews 81 reviews
38 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed April 21, 2015

When I got there to check in they said I was actually in an annex building called Douglas House. So I got in a shuttle that took me there. Room was nice. View was lovely. When I woke up the next morning and asked about breakfast the guy showed me to a small room in the annex which literally have... More 

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SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear 4projectmayhem, Thank you for choosing Sheraton Grande Walkerhill and review of our hotel. It seems to be a little far away from central Seoul. However, we are offering complimentary shuttle service to the closest subway stations where you can travel through many different places around the city via Seoul Metro, the convenient and time-saving public transportation. We hope you... More 

Los Angeles, California
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 16, 2015

My cousin and I stayed here for one night for our 18 hour connection to Los Angeles from Saigon. This hotel is situated on a hill with beautiful view. It's nice and very modern with a casino right next door to it. I am not sure if Sheraton owns this casino or not. Location wise, it wasn't a smart choice... More 

Was this review helpful? Yes
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Holly N, Thank you for the great review of our hotel! With regard to the location, it seems to be a little far away from central Seoul. However, we are offering complimentary shuttle service to the closest subway stations where you can travel through many different places around the city via Seoul Metro, the convenient and time-saving public transportation.... More 

Las Vegas, Nevada
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 6, 2015

Can't wait to go back. Not sure how it happened, but I had a river view room in an annex called the Douglas Building. The view from this room was INCREDIBLE! I didn't want to leave. The staff is beyond amazing, and English is no problem at all. I asked for help with on two Korean phrases, hello and thank... More 

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SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear jtsuited, Thank you for your recent stay with us and the great comments you have shared. We are all happy that we could live up to your expectations during your stay. I have shared your great feedback with Douglas House staffs and all of us here look forward to welcoming you back in the near future. with best regards,... More 

Singapore, Singapore
Top Contributor
112 reviews 112 reviews
30 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed March 25, 2015

Sheraton Grande Walkerhill is a located way out of town, the hotel provides free shuttle service to 2 metro stations and the metro is a great way to get around Seoul. Rooms at the Sheraton are comfortable, and clean but not well sound proof. Excellent staff service, and very attentive personnel. Great restaurant up on 16th Floor with views over... More 

Was this review helpful? Yes 1
kyongjinyim, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear MVI888, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jungsup Do General Manager More 

Caen, France
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 19, 2015

The hotel is an upmarket Sheraton. There are a whole range of restaurants to choose from, which is just as well, as the place appears to be in the middle of nowhere. If you are coming for business meetings in Seoul, you might want to check the location of the meetings first. I was told that my meeting location was... More 

Was this review helpful? Yes
kyongjinyim, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Sean M, First of all, thank you for choosing Sheraton Grande Walkerhill. With regard to the location, it seems to be a little far away from central Seoul. However, we are offering complimentary shuttle service to the closest subway stations where you can travel through many different places around the city via Seoul Metro, the convenient and time-saving public... More 

Boston, Massachusetts
Top Contributor
54 reviews 54 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 6, 2015

The motto of this Sheraton should be: Welcome to the Sheraton at Walkerhill: We don't make it easy, but it sure is expensive! I came here for three days on business. Day one, I arrived in the late afternoon to discover that this hotel is not close to anything. Isolated in its own complex up a hill, it instantly reminded... More 

Was this review helpful? Yes 3
kyongjinyim, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear biancaontheroad, First of all, thank you very much for your recent stay with us, and taking the time to provide us with your feedback. We are appreciative of all the feedback we are given, which assists us greatly in monitoring our services. It came to my attention that you had an unpleasant experience during your stay regarding the values... More 

Kuala Lumpur, Malaysia
Top Contributor
79 reviews 79 reviews
64 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed February 2, 2015

The hotel itself is great. It's luxurious, smells nice, has great views of the river, provides good service, and is generally all around a good experience. My room was amazing. The heat was very adequate in the dead of winter. The bed was comfortable. The shower was nice. The service was friendly everywhere. As many have pointed out, the location... More 

Was this review helpful? Yes 1
kyongjinyim, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear jchanlifat, First of all, thank you very much for your recent stay with us, and taking the time to provide us with your feedback. We are appreciative of all the feedback we are given, which assists us greatly in monitoring our services. It came to my attention that you had an unpleasant experience during your stay regarding the prices... More 

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