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All 399 Seoul hotels

Sheraton Grande Walkerhill

4.5 of 5 Hotel   |   177 Walkerhill-ro, Seoul 143-708, South Korea
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Ranked #82 of 399 Hotels in Seoul
A recent review
3 of 5 stars reviewed 2 days ago
spacman Singapore, Singapore
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312 reviews from our community

Traveler rating
    57
    170
    60
    18
    7
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53
47
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91
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • English first
  • French first
  • German first
  • Indonesian first
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English first
Singapore, Singapore
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Sheraton Grabde Walker is a nice hotel with very interesting room layouts, the room is clean and gives you the feeling your in Korea which is nice as rooms can start to look the same. My only complaint is the breakfast in soso and the hotel is some distance from the rest of the city. As an SPG member its... More

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Watford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Staying here was a very unpleasant experience, starting from the hour long drive in heavy traffic from central Seoul where we had been staying. This place is in the middle of nowhere; we went because my husband attended a conference held there, but it is a really bad location with nothing to do and nowhere to go. You can see... More

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kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear Katelsie, First of all, thank you for choosing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay during your travel with your husband. The problems that you mentioned in your review have been brought to the attention of management and the proper departments. With regard to leisure activities, we offer a variety of programs including... More

Los Angeles, California
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 28, 2014

Attended a conference at this hotel. Good venue. We had a suite which was large and comfortable. Hotel shuttle drops you at subway making it easy to get anywhere. We were on the executive club level and had breakfast in the club each day. Breakfast was a great spread and very good. I understand pricing in all bars and restaurants... More

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kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear CalifAdventurer, Dear Fadfodeh Thank you for choosing Sheraton Grande Walkerhill. Your great compliment prompts us to continue providing excellent hospitality to our guests. We are deeply thankful for your support and look forward to welcoming you again in your next visit to Seoul. With warmest regards, Jungsup Do VP - Sales & Marketing Division More

Singapore
Top Contributor
53 reviews 53 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 26, 2014

This hotel at Walkerhill is not the newest at Walkerhill but it has its charm with friendly staff. We were warmly greeted at the club lounge upon checking in. Kudos to Park of housekeeping department for going an extra mile in dealing with the lost & found items we left behind. I could not thank you enough for the outstanding... More

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kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear ultrakenzo, First of all thank you very much for your compliments. It's our pleasure to hear that you had a wonderful stay at Sheraton Grande Walkerhill. Your compliments motivate us to continuously strive for providing the best service to our guests. We definitely look forward to welcoming you when you visit Korea in the future! With best regards, Jungsup... More

Singapore
Contributor
20 reviews 20 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 25, 2014

We stayed here for 2 nights in June. The room was small for 2 adults and 2 kids which also include an extra bed. With 2 luggages placed open on the floor, there is hardly any space to move around. The aircon was not cold and then it went off by itself. Engineer came in to adjust the thermostat and... More

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kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear weheng, First of all, thank you for choosing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay during your family travel. The problems that you mentioned in your review have been brought to the attention of management and the proper departments. We hope you will see the improvement and enjoy your time with us soon... More

Singapore
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 23, 2014

A well maintained Sheraton which is next to the super flashy and modern W - also by Starwood. Firstly, this is the standard Sheraton experience and maintains a similar feel to the rest of the properties worldwide. Most crucially though is that the location which is on top of a hill/nature reserve and far away from the CBD isn't for... More

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kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear MichaelYang888, Thank you for the great review of our hotel! With regard to the location, it seems to be a little far away from central Seoul. However, we are offering complimentary shuttle service to the closest subway stations where you can travel through many different places around the city via Seoul Metro, the convenient and time-saving public transportation. In... More

Senior Contributor
30 reviews 30 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 22, 2014

The hotel rooms are nice and clean and the service is good. The breakfast is OK. The location is far from restaurants or attractions. However, the scene from the room is amazing with a green mountain and the Han river.

Was this review helpful? Yes
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear Fadfodeh Thank you for choosing the Sheraton Grande Walkerhill! Your great compliment prompts us to continue providing excellent hospitality to our guests. We are deeply thankful for your support and look forward to welcoming you again in your next visit to Seoul. With warmest regards, Jungsup Do VP - Sales & Marketing Division More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 21, 2014

This hotel is a real disappointment and I wish that I had consulted TripAdvisor and had seen earlier reviews. It is clear that there is a recurring theme of bad location and grossly overpriced restaurants. The room is fine but the hotel is really far away from anything and nothing is in walking distance - they do well to push... More

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kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear Henryofsydney, First of all, thank you for choosing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay during your business travel. The problems that you mentioned in your review have been brought to the attention of management and the proper departments. With regard to the location, it seems to be a little far away from... More

2 reviews
3 of 5 stars Reviewed June 7, 2014

There simply is nothing much to rave about this hotel. The fact that there's no free wifi (as compared to the other 5 star hotels I stayed in korea) was a huge drawback. The puny size of the room notwithstanding, service level was totally nondescript. They wouldn't even grant us an extra pillow. I would expect better from a 4.5... More

Was this review helpful? Yes
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear jaz t, First of all, thank you for choosing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay during your family trip. The problems that you mentioned in your survey have been brought to the attention of management and the proper departments. We are in the process of upgrading the worn out facilities in order.... More

Los Angeles, CA
Contributor
13 reviews 13 reviews
6 hotel reviews
3 of 5 stars Reviewed June 5, 2014

The average score is purely because of the location. The lobby is grand and beautiful and the service and workers are extremely polite and helpful. I stayed in room 1119, which only had a view of the rest of the hotel property so I would recommend not staying in that hallway if you're looking for a view. Even though there... More

Was this review helpful? Yes
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear kt44did, First of all, thank you for choosing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay during your business travel. The problems that you mentioned in your survey have been brought to the attention of management and the proper departments. With regard to the location, it seems to be a little far away from... More

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Additional Information about Sheraton Grande Walkerhill

Address: 177 Walkerhill-ro, Seoul 143-708, South Korea
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Grande Walkerhill 4.5*
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Also Known As:
Sheraton Grande Walkerhill Hotel Seoul
Sheraton Grande Walker Hill Hotel
Sheraton Seoul
Seoul Sheraton

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