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Sheraton Grande Walkerhill

4.5 of 5 177 Walkerhill-ro, Seoul 143-708, South Korea
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Sheraton Grande Walkerhill
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Sheraton Grande Walkerhill
Sheraton Grande Walkerhill
Sheraton Grande Walkerhill
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321 reviews from our community

Traveler rating
    57
    175
    62
    20
    7
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56
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92
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
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  • Korean first
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Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

A comfortable hotel, very good catering and polite and efficient staff. A little bit out of the way for my liking, but this was compensated for by shuttle services to the metro rail system and several busses available. My room was small but comfortable. No shower caps to be had - remember to bring your own! I liked that I... More

Was this review helpful? Yes
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear Madeleine P, Thank you for the review of our hotel! With regard to the location, it seems to be a little far away from central Seoul. However, we are offering complimentary shuttle service to the closest subway stations where you can travel through many different places around the city via Seoul Metro, the convenient and time-saving public transportation. In... More

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights. We got a suite which was spacious yet cosy. We would like to commend Executive Club staff, Lim Hwa Nam. She was very welcoming and went out of her way to talk to the taxi driver to send us to a Korean restaurant. Location wise, the hotel is out of the city centre and travelling... More

Was this review helpful? Yes
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear YeohJiaYi, Thank you for the great review. We are so glad that you enjoyed your stay at our hotel. We are looking forward to welcoming you in near future. with Best wishes, Jungsup Do VP - Sales & Marketing Division More

Freiburg im Breisgau, Germany
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 1, 2014

The hotel is built in early 60s, so the room decor, not changed since, is yet again trendy, although showing signs of time. One lamp (of 2) was dead in the bathroom, and not fixed during a 4 night stay. The bed is good though. After having waited for menu for nearly 20 minutes in not even half full 16th... More

Was this review helpful? Yes 1
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear Girts C, First of all, thank you for choosing Sheraton Grande Walkerhill. The problems that you mentioned in your review have been brought to the attention of management and the proper departments. We hope you will see the improvement and enjoy your time with us soon in the future. With best regards, Jungsup Do VP - Sales & Marketing... More

Frankfurt, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 20, 2014

Our experience was less than expected. First, our room was in what they call the annex building, which means that you have to first go to the lower lobby, then go through a labyrinth of hallways and staircases before you get to your room. Then, and despite the fact that we booked a room costing over $ 450 per night,... More

Was this review helpful? Yes 2
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear PIttsS1, First of all, thank you for choosing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay during your trip. The problems that you mentioned in your survey have been brought to the attention of management and the proper departments. We will take your sincere advice as a chance to improve our service quality. We... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 18, 2014

Sheraton Grabde Walker is a nice hotel with very interesting room layouts, the room is clean and gives you the feeling your in Korea which is nice as rooms can start to look the same. My only complaint is the breakfast in soso and the hotel is some distance from the rest of the city. As an SPG member its... More

Was this review helpful? Yes 1
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear Spacman, First of all, thank you for choosing Sheraton Grande Walkerhill. The problems that you mentioned have been brought to the attention of management and the proper departments. Dear kt44did, First of all, thank you for choosing Sheraton Grande Walkerhill. With regard to the location, it seems to be a little far away from central Seoul. However, we are... More

Watford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 10, 2014

Staying here was a very unpleasant experience, starting from the hour long drive in heavy traffic from central Seoul where we had been staying. This place is in the middle of nowhere; we went because my husband attended a conference held there, but it is a really bad location with nothing to do and nowhere to go. You can see... More

Was this review helpful? Yes 1
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear Katelsie, First of all, thank you for choosing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay during your travel with your husband. The problems that you mentioned in your review have been brought to the attention of management and the proper departments. With regard to leisure activities, we offer a variety of programs including... More

Los Angeles, California
Top Contributor
51 reviews 51 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 28, 2014

Attended a conference at this hotel. Good venue. We had a suite which was large and comfortable. Hotel shuttle drops you at subway making it easy to get anywhere. We were on the executive club level and had breakfast in the club each day. Breakfast was a great spread and very good. I understand pricing in all bars and restaurants... More

Was this review helpful? Yes 1
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear CalifAdventurer, Dear Fadfodeh Thank you for choosing Sheraton Grande Walkerhill. Your great compliment prompts us to continue providing excellent hospitality to our guests. We are deeply thankful for your support and look forward to welcoming you again in your next visit to Seoul. With warmest regards, Jungsup Do VP - Sales & Marketing Division More

Singapore
Top Contributor
57 reviews 57 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 26, 2014

This hotel at Walkerhill is not the newest at Walkerhill but it has its charm with friendly staff. We were warmly greeted at the club lounge upon checking in. Kudos to Park of housekeeping department for going an extra mile in dealing with the lost & found items we left behind. I could not thank you enough for the outstanding... More

Was this review helpful? Yes 1
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear ultrakenzo, First of all thank you very much for your compliments. It's our pleasure to hear that you had a wonderful stay at Sheraton Grande Walkerhill. Your compliments motivate us to continuously strive for providing the best service to our guests. We definitely look forward to welcoming you when you visit Korea in the future! With best regards, Jungsup... More

Singapore
Contributor
20 reviews 20 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 25, 2014

We stayed here for 2 nights in June. The room was small for 2 adults and 2 kids which also include an extra bed. With 2 luggages placed open on the floor, there is hardly any space to move around. The aircon was not cold and then it went off by itself. Engineer came in to adjust the thermostat and... More

Was this review helpful? Yes 1
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear weheng, First of all, thank you for choosing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay during your family travel. The problems that you mentioned in your review have been brought to the attention of management and the proper departments. We hope you will see the improvement and enjoy your time with us soon... More

Singapore
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 23, 2014

A well maintained Sheraton which is next to the super flashy and modern W - also by Starwood. Firstly, this is the standard Sheraton experience and maintains a similar feel to the rest of the properties worldwide. Most crucially though is that the location which is on top of a hill/nature reserve and far away from the CBD isn't for... More

Was this review helpful? Yes 1
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear MichaelYang888, Thank you for the great review of our hotel! With regard to the location, it seems to be a little far away from central Seoul. However, we are offering complimentary shuttle service to the closest subway stations where you can travel through many different places around the city via Seoul Metro, the convenient and time-saving public transportation. In... More

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Additional Information about Sheraton Grande Walkerhill

Address: 177 Walkerhill-ro, Seoul 143-708, South Korea
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Grande Walkerhill 4.5*
Number of rooms: 589
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Also Known As:
Sheraton Grande Walkerhill Hotel Seoul
Sheraton Grande Walker Hill Hotel
Sheraton Seoul
Seoul Sheraton

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