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Sheraton Grande Walkerhill

177 Walkerhill-ro, Seoul 143-708, South Korea
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Sheraton Grande Walkerhill
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361 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (361)
  • Mar-May only
    (93)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (70)
All months
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The main hotel lobby is beautifully decorated. Room is small, comfortable and well maintain and the view outside the room is nice. It is not convenient and there is no restuarant during my stay in mid Nov 2014. We have to walk to W Hotel and the food was expensive and there is not much option neat the hotel during... More 

Was this review helpful? Yes
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Kathleen L, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jungsup Do General Manager More 

Singapore, Singapore
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were greeted by a grand lobby with living plants placed on the walls. Rooms were small but comfortable. Toilet was pretty small as well as compared to other hotels. However, its still a comfortable stay at the upscale district of Gangnam.

Was this review helpful? Yes
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Thomas S, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jungsup Do, General Manager More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I always use Sheraton for work, and it lives up to its name and reputation in Korea. Sometimes like in China, the standard of service and care is lacking, and more importantly the English level is a problem in China, but I found it great here! Also so friendly and really care about guests. I'll be back. Thank you

Was this review helpful? Yes
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear TimmyAnders, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jungsup Do, General Manager More 

San Diego, California
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 20, 2015

This is a place I usually come for the weekend when I am in Korea for two weeks. The main hotel is full of tourists but the Douglass building is very quiet and isolated. The room can use renovation. If you want to go for a hike, there is a place called Acha-san. You can walk from the hotel to... More 

Was this review helpful? Yes
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear jkim3, Thank you for choosing Sheraton Grande Walkerhil and the review of our hotel! For your next stay, I hope you would use our shuttle service from hotel to subway station. We are offering complimentary shuttle service to the closest subway stations where you can travel through many different places around the city via Seoul Metro, the convenient and... More 

Paris
Level Contributor
2,014 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 615 helpful votes
5 of 5 stars Reviewed May 16, 2015

I didn't stay in that hotel myself; I came to meet a guest and we had a dessert in the lobby. Then, I asked help for the customer service team to find a specific restaurant. I liked the vast hotel hall very much. The center of the lobby was occupied by a area when customers can create their own bingsu... More 

Was this review helpful? Yes
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear sipivu, Thank you for the great review of our hotel. We are glad that you enjoyed your time at our hotel and hope you have chance to stay here with us in near future. Sincerely, Jungsup Do General Manager More 

Bangkok
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 1, 2015

The standard rooms do not live up to the sweeping foyer or the grand location on a hill overlooking the river. More Holiday Inn Express or Ibis than Sheraton. Small room in stark, eye searing refrigerator white. Tiny bath, narrow broom-closet cupboards, a shelf-like desk and tiny (white) round table. The (white) bed was ok for comfort and the (white)... More 

Was this review helpful? Yes
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear wotnominibar, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Las Vegas, Nevada
Level Contributor
81 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed April 21, 2015

When I got there to check in they said I was actually in an annex building called Douglas House. So I got in a shuttle that took me there. Room was nice. View was lovely. When I woke up the next morning and asked about breakfast the guy showed me to a small room in the annex which literally have... More 

Was this review helpful? Yes
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear 4projectmayhem, Thank you for choosing Sheraton Grande Walkerhill and review of our hotel. It seems to be a little far away from central Seoul. However, we are offering complimentary shuttle service to the closest subway stations where you can travel through many different places around the city via Seoul Metro, the convenient and time-saving public transportation. We hope you... More 

Los Angeles, California
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 16, 2015

My cousin and I stayed here for one night for our 18 hour connection to Los Angeles from Saigon. This hotel is situated on a hill with beautiful view. It's nice and very modern with a casino right next door to it. I am not sure if Sheraton owns this casino or not. Location wise, it wasn't a smart choice... More 

Was this review helpful? Yes
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear Holly N, Thank you for the great review of our hotel! With regard to the location, it seems to be a little far away from central Seoul. However, we are offering complimentary shuttle service to the closest subway stations where you can travel through many different places around the city via Seoul Metro, the convenient and time-saving public transportation.... More 

Las Vegas, Nevada
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed April 6, 2015

Can't wait to go back. Not sure how it happened, but I had a river view room in an annex called the Douglas Building. The view from this room was INCREDIBLE! I didn't want to leave. The staff is beyond amazing, and English is no problem at all. I asked for help with on two Korean phrases, hello and thank... More 

Was this review helpful? Yes
SheratonWalkerhill, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear jtsuited, Thank you for your recent stay with us and the great comments you have shared. We are all happy that we could live up to your expectations during your stay. I have shared your great feedback with Douglas House staffs and all of us here look forward to welcoming you back in the near future. with best regards,... More 

Singapore, Singapore
Level Contributor
127 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed March 25, 2015

Sheraton Grande Walkerhill is a located way out of town, the hotel provides free shuttle service to 2 metro stations and the metro is a great way to get around Seoul. Rooms at the Sheraton are comfortable, and clean but not well sound proof. Excellent staff service, and very attentive personnel. Great restaurant up on 16th Floor with views over... More 

Was this review helpful? Yes 1
kyongjinyim, General Manager at Sheraton Grande Walkerhill, responded to this review

Dear MVI888, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jungsup Do General Manager More 

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