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All 390 Seoul hotels

Sheraton Grande Walkerhill

4.5 of 5 Hotel   |   177 Walkerhill-ro, Seoul 143-708, South Korea
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Sheraton Grande Walkerhill
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75%
Ranked #86 of 390 hotels in Seoul
A recent review
4 of 5 stars reviewed 4 weeks ago
MichaelYang888 Singapore
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  • Reviews (303)
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303 people have reviewed this hotel

Traveler rating
    52
    168
    59
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    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore
Contributor
20 reviews 20 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights in June. The room was small for 2 adults and 2 kids which also include an extra bed. With 2 luggages placed open on the floor, there is hardly any space to move around. The aircon was not cold and then it went off by itself. Engineer came in to adjust the thermostat and... More

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kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear weheng, First of all, thank you for choosing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay during your family travel. The problems that you mentioned in your review have been brought to the attention of management and the proper departments. We hope you will see the improvement and enjoy your time with us soon... More

Singapore
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A well maintained Sheraton which is next to the super flashy and modern W - also by Starwood. Firstly, this is the standard Sheraton experience and maintains a similar feel to the rest of the properties worldwide. Most crucially though is that the location which is on top of a hill/nature reserve and far away from the CBD isn't for... More

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kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear MichaelYang888, Thank you for the great review of our hotel! With regard to the location, it seems to be a little far away from central Seoul. However, we are offering complimentary shuttle service to the closest subway stations where you can travel through many different places around the city via Seoul Metro, the convenient and time-saving public transportation. In... More

Senior Contributor
30 reviews 30 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel rooms are nice and clean and the service is good. The breakfast is OK. The location is far from restaurants or attractions. However, the scene from the room is amazing with a green mountain and the Han river.

Was this review helpful? Yes
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear Fadfodeh Thank you for choosing the Sheraton Grande Walkerhill! Your great compliment prompts us to continue providing excellent hospitality to our guests. We are deeply thankful for your support and look forward to welcoming you again in your next visit to Seoul. With warmest regards, Jungsup Do VP - Sales & Marketing Division More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is a real disappointment and I wish that I had consulted TripAdvisor and had seen earlier reviews. It is clear that there is a recurring theme of bad location and grossly overpriced restaurants. The room is fine but the hotel is really far away from anything and nothing is in walking distance - they do well to push... More

Was this review helpful? Yes 1
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear Henryofsydney, First of all, thank you for choosing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay during your business travel. The problems that you mentioned in your review have been brought to the attention of management and the proper departments. With regard to the location, it seems to be a little far away from... More

2 reviews
3 of 5 stars Reviewed June 7, 2014

There simply is nothing much to rave about this hotel. The fact that there's no free wifi (as compared to the other 5 star hotels I stayed in korea) was a huge drawback. The puny size of the room notwithstanding, service level was totally nondescript. They wouldn't even grant us an extra pillow. I would expect better from a 4.5... More

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kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear jaz t, First of all, thank you for choosing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay during your family trip. The problems that you mentioned in your survey have been brought to the attention of management and the proper departments. We are in the process of upgrading the worn out facilities in order.... More

Los Angeles, CA
Contributor
13 reviews 13 reviews
6 hotel reviews
3 of 5 stars Reviewed June 5, 2014

The average score is purely because of the location. The lobby is grand and beautiful and the service and workers are extremely polite and helpful. I stayed in room 1119, which only had a view of the rest of the hotel property so I would recommend not staying in that hallway if you're looking for a view. Even though there... More

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kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear kt44did, First of all, thank you for choosing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay during your business travel. The problems that you mentioned in your survey have been brought to the attention of management and the proper departments. With regard to the location, it seems to be a little far away from... More

Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed May 17, 2014

Arrived late at night and was looking forward to a good sleep and a good hotel but was very disappointed with the Matthew Suites. It's obviously a very very old part of the hotel and looked terribly neglected and worn out. The carpets at the edges were completely blackened and peeling, the door looked like it was falling apart and... More

Was this review helpful? Yes
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear SmurfetteSue, First of all, thank you for chooing Sheraton Grande Walkerhill and please accept our sincere apology for your unpleasant stay at the Matthew room. The problems that you mentioned in your survey has been brought to the attention of management and the proper departments. We are in the process of upgrading the worn out facilities in order. We... More

Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed May 1, 2014

The final and supposedly best hotel of my 8 day tour of South Korea from 10 - 17 Dec 2013. Don't know the pricing as it was part of a tour package. Arrived late at night but could tell it was not walking distance to anything. The lobby was beautiful and rooms were nicely done up though quite small. Toiletries... More

Was this review helpful? Yes
kyongjinyim, Manager at Sheraton Grande Walkerhill, responded to this review

Dear shackled, Thank you for your positive commnents and we hope to see you return to Sheraton Grande Walkerhill hotel soon. with best regards, Jin Yim Mar.Comm. Team Sheraton Grande Walkerhill More

Kuala Lumpur, Malaysia
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 15, 2014

I`ve stayed in other sheraton grande hotel and in my opinion, this place probably offer slightly less `A` factor than my previous stay. The staffs are helpful but I feel that they are not friendly enough . Language can be a problem at certain times. The room is however as excellent as in other Sheraton and will provide the best... More

Was this review helpful? Yes
Jenny K, Manager at Sheraton Grande Walkerhill, responded to this review

Dear Guest, Thanks for taking the time to comment on your stay with us at Sheraton Grande Walkerhill. We will share your comments with the team here and we look forward to welcoming you back in the near future. With regards, Jin Yim Marketing Communication Team More

Singapore, Singapore
Top Contributor
68 reviews 68 reviews
37 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed April 1, 2014

I've stayed here before and have been unimpressed with their room sizes but from what I heard the recent refurbishment have changed the facade and interiors a lot. I heeded the advice of my friends and booked this property again. I noticed upon arrival the excellent service from the doormen, bellboy to the reception who whisked me away to the... More

Was this review helpful? Yes
Jenny K, Manager at Sheraton Grande Walkerhill, responded to this review

Dear . Guest First of all thanks a lot for your compliments. It's our pleasure to hear that you had a wonderful stay at Sheraton Grande Walkerhill. Your compliments motivate us to continuously strive for providing the best service to our guests. We definitely look forward to welcoming you when you visit Korea in the future! With warmest regards, Jin... More

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Additional Information about Sheraton Grande Walkerhill

Address: 177 Walkerhill-ro, Seoul 143-708, South Korea
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Grande Walkerhill 4.5*
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Also Known As:
Sheraton Grande Walkerhill Hotel Seoul
Sheraton Grande Walker Hill Hotel
Sheraton Seoul
Seoul Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#46 Luxury Hotel in Seoul
Hotel Class
Number of rooms
589

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