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JW Marriott Hotel Seoul

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176, Sinbanpo-ro, Seocho-gu, Seoul 137-040, South Korea
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JW Marriott Hotel Seoul
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JW Marriott Hotel Seoul
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853 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is in a great location, has a great staff, great gym, good food, comfy beds. I travel a lot and stay at many hotels all over the world. On this past trip, I was in the elevator when a young man who worked there asked me how I was and then asked where I was going, he told... More 

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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for three nights while on a business trip. Could not find anything negative about the hotel. Staff were super friendly, very welcoming and accomodating. The room was very spacious with great views. Very comfortable beds. The bathroom was great. I did get a chance to visit the gym/spa and you've got to see it to understand what everyone... More 

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Singapore, null, Singapore
Top Contributor
129 reviews 129 reviews
77 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

This is definitely a five star hotel. Service level is fantastic and quite honestly I cannot fault this hotel for anything. The rooms were clean and with good views of the river. The restaurants served a number of different cuisines to suit one's palatte. The gym oh my the gym you got to be kidding me. Like seriously the gym... More 

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JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Rosalia D, Thank you for taking the time to write a review and sharing with fellow travelers, especially recognizing our popular gym! I look forward to welcoming you back in the near future. Please feel free to connect with me before your next stay on contactus.jwseoul@marriott.com. Kindest regards, Matthew Cooper General Manager More 

Atlanta, Georgia
Top Contributor
59 reviews 59 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is one of the best Marriott we have stayed at. The rooms are big and have wonderfully comfortable beds, which is important to us since my wife has a bad back. The bathrooms are very spacious, are very modern, the walls are mirrors, and the water pressure in the shower is great. We stayed in the top floor overlooking... More 

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JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear JoanaLola, Thank you for taking time to leave a detailed review of JW Marriott Seoul. It was a pleasure for our team to have you with us and it is always great to hear that you had a wonderful time here in Seoul. I look forward to welcoming you back in the near future. Please feel free to connect... More 

beijing
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

+large comfortable, clean rooms +interior deco is modern and bright +large bathrooms +24 hr gym has large variety of modern equipment (one of best hotel gyms I have seen) +located above large department store (shinsegea) and new, modern food court with large variety of restaurants + friendly, helpful service -the building looks and feels a little old -some rooms have... More 

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South Korea
1 review
4 of 5 stars Reviewed 1 week ago

Great Hotel with fabulous staff especially a young man named Denny. My only issue was the parking confusion each day getting in and out and finding your car was painful and annoying. Room cleanliness and nice size television made working from room great. Internet was fantastic although many of the military sites are being blocked by the Korean IP's.

Was this review helpful? Yes
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Frank M, I really appreciate your detailed review of JW Marriott Seoul. Thank you for recognizing our amazing associates. I will especially congratulate Denny on the excellent service he has provided. It is true that there is some traffic congestion around our hotel especially during specific hours and we would like to apologize if there was any discomfort you... More 

Senior Contributor
21 reviews 21 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Gym is very good, spa is average and very overpriced but is open to 10pm. The JW isn't really in waking distance of anything so feels a bit isolated. Rooms are small but fresh. Buffet is first class and service is very good. Men's taylor in the lobby which is handy. Consider the Conrad (10 minutes up the road) with... More 

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JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear ST911, First of all, thank you for staying at the JW Marriott Seoul and taking the time to share your review. In terms of location, our hotel is widely known for accessibility to anywhere in Seoul as it is directly linked to three subway lines which help our guests’ travel quick and easy in the city. Also, we are... More 

Singapore, Singapore
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Room: - Very spacious, well-furnished, nice comfy mattress, study table comes with a good reading light too. However, the legs of the study chair cut my girlfriend's foot (and boy was is a deep cut!). So beware! - Bathroom very elegantly designed, shower cubicle and bathtub are worth a compliment - My room overlooks the Han river and I could... More 

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JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear whyismynametaken, It was our pleasure to host your group and I am very glad that you enjoyed your stay. Thank you very much for taking your time to share your experience. We really appreciate your compliments, especially recognizing our wonderful teams. It means so much to our associates to read such outstanding commendations about their genuine hospitality. I will... More 

Kuala Lumpur, Malaysia
Top Contributor
59 reviews 59 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel. Location is good. Beside Bus station and on top of train station Rooms are nice and Cosy, Club lounge is sizable and serves good selection of food. Typical of JW service level. Staffs are extremely friendly and helpful and accommodating. lots of shopping in withing 5-10 mins walks. Hotel is also beside a mall. (with a big food... More 

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JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear WKKL, I really appreciate your review of our hotel and I am glad that your stay was a pleasant one. My team and I look forward to welcoming you back soon. Please feel free to connect with me before your next stay on contactus.jwseoul@marriott.com. Kindest regards, Matthew Cooper General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My most recent stay 2 weeks ago was excellent as always, but I'd like to give a special "shout out" to Dean of the Concierge's desk who went out of his way to make sure I made it to the Airport Bus stop with my luggage in a light drizzle. At first, Dean offered the hotel's car to get me... More 

Was this review helpful? Yes
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Ryo N, Thank you so much for sharing your experience at JW Marriott Seoul! We really appreciate your compliments, especially recognizing our associates. It means so much to read such outstanding commendations about the genuine hospitality. I will specially congratulate Dean at the Concierge desk for his great service. We are very glad you had a pleasurable stay with... More 

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