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JW Marriott Hotel Seoul

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176, Sinbanpo-ro, Seocho-gu, Seoul 137-040, South Korea
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Best prices for: 1 room 1 guest
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JW Marriott Hotel Seoul
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JW Marriott Hotel Seoul
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912 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (912)
  • Mar-May only
    (250)
  • Jun-Aug only
    (236)
  • Sep-Nov only
    (217)
  • Dec-Feb only
    (209)
All months
Oxnard, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I travel to Seoul often for business and will not book a flight there until I'm guaranteed a room at the JW Marriott. The personal service I experience there is unmatched, ALL of the staff personnel that I interact w/are extremely friendly, courteous, and very professional. The rooms are very spacious and comfortable and offers views of the Han River,... More 

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kansas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The breakfast buffet is great although pricey. Location near Seoul main train station is convenient since there is a mall attached to the station with a supermarket, drug store, and a food court along with a wide range of restaurants.

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JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear majsk, Thank you for taking your time to share your experience at JW Marriott Seoul. I look forward to welcoming you back in the near future. Please feel free to connect with me before your next stay on contactus.jwsouel@marriott.com. Kindest regards, Matthew Cooper General Manager More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here occupying two rooms for three weeks from late May to mid-June. The hotel is centrally located in the Seocho-gu district and is an international hotel as many employees speak English. The front desk was kind enough to move us into a king size bed room once the rooms were available after the second day. The bell boys... More 

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JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Tinacology, Thank you so much for taking your time to write a detailed review of JW Marriott Seoul. I am glad that your stay was a pleasant one. We really appreciate your compliments on our hotel facilities and service. I would also like to thank you for sharing helpful tips with fellow travelers regarding the nearby attractions and our... More 

Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

As a brand, Marriott trades on its consistency - all the properties are pretty much identical wherever you go, and you're rarely disappointed but equally rarely impressed. This particular JW Marriott is a cut above most, however, due to the extremely attentive and personable staff. I've made two visits to the hotel, one when it was busy, one when it... More 

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JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Julian L, I would like to thank you for staying at JW Marriott Seoul and taking the time to share your experience. I really appreciate your recognition of our consistent service. My team and I will look forward to welcoming you back to our hotel in the near future. Please feel free to connect with me before your next... More 

Ottawa, Canada
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff were very professional and welcoming, our river view room was spacious, modern and very well equipped with everything we could need. We made use of the Executive Lounge which was a great decision - friendly service, good food and beverages and lovely window views! The open air Cafe at JW had an amazing buffet selection and the Deli... More 

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JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Travel_time321, Thank you so much for taking the time to share your review of JW Marriott Seoul. I am glad you enjoyed the service and food at our hotel. I also noted your feedback on our service at Exchange Bar and discussed with my team to make further improvements. We will look forward to meeting you again soon. Please... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a very pleasant stay at this hotel last week. This hotel is connected to a large shopping mall with a range of high end and more local stores. The room and bath were comfortable and up to date. The staff was extremely accommodating and personable, especially those in executive lounge who helped assist with planning places to visit... More 

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JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Michael F, Thank you for choosing JW Marriot Seoul for your stay and taking the time to share your experience. We really appreciate your compliments on our hotel and staff. I will specially congratulate Dana on her excellent service. My team and I look forward to welcoming you back in the near future. Please feel free to connect with... More 

London, UK
Level Contributor
75 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in April as an executive member. Room was great, bathrooms lovely and staff were very friendly and helpful. Overall it does deserve its ratings. Location is great for exploring! However, hotel was full when we stayed, which resulted in cues for breakfast at exec lounge which was not acceptable, staff did not know how to deal with the situation... More 

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JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear jai8_London, Thank you so much for taking your time to share an honest review of our hotel. We sincerely apologize for the inconvenience you may have experienced. I noted your feedback and discussed the matter with our staff at Executive Lounge and housekeeping to resolve the problems. We will work to assist you better during your next stay. Please... More 

Washington DC, District of Columbia
Level Contributor
133 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent a couple of nights at this amazing hotel. The room was immaculate, bed super comfortable, Executive Lounge and the food there were outstanding. The best part was the service with a genuine smile. All hotel personnel I came in contact with went out of their way to help you and make you feel welcomed--and they do not expect a... More 

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JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Woodsnottraveled, Thank you for taking your time to write a wonderful review of JW Marriott Seoul. I am glad we were able to assist you well. It is always a pleasure to hear about our team’s outstanding service from our guests. I also appreciate your detailed review of the transportation that other fellow travelers would find to be very... More 

Singapore, Singapore
Level Contributor
956 reviews
266 hotel reviews
common_n_hotel_reviews_1bd8 477 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My 1st time here and this is 1 of those grand old dame hotels. Unfortunately it's not renovated to face the 21st century Lobby is large and service is great as expected . Room is of ok size, with a bathroom that has both a shower which I prefer, and bathtub. The cable channels include sports and the current French... More 

Was this review helpful? Yes 1
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear bcheong, I would like to thank you for choosing JW Marriott Seoul for your stay and also for providing detailed review. We sincerely apologize for the inconvenience you may have experienced. We are currently planning for future renovations. Once again, we really appreciate for your feedback as it helps our team to further discuss on how to make improvements... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The JW is a high end hotel and it proves why in Seoul, Korea. For English speaking travelers it is an excellent choice and very well situated in Seoul. The staff is excellent, both professional and accommodating and the rooms are amazingly comfortable. A highly recommended spot for the business traveler, especially Marriott Gold and Platinum members with access to... More 

Was this review helpful? Yes 1
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Gary M, I am very glad that you enjoyed your stay. Thank you very much for your continued support and for taking your time to share your experience. I look very much forward to welcoming you back to JW Marriott Seoul. Please feel free to connect with me before your next stay on contactus.jwseoul@marriott.com. Kindest regards, Matthew Cooper General... More 

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