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Novotel Ambassador Doksan, Seoul

Travelers' Choice award winner
Hotel website
378, Siheung-daero, Geumcheon-gu, Seoul 153-014, South Korea
Special Price
30% off room rate
Best prices for: 1 room 1 guest
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Novotel Ambassador Doksan, Seoul
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Novotel Ambassador Doksan, Seoul
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287 Reviews from our TripAdvisor Community

Traveler rating
    90
    150
    33
    11
    3
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66
29
43
127
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (287)
  • Mar-May only
    (78)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (74)
All months
MI
1 review
5 of 5 stars Reviewed 2 days ago NEW

I arrived at this hotel Friday afternoon and was greeted by helpful & friendly staff who cared for my every need during my 5 day stay. The staff at the reception desk were wonderful - Alex arranged my billing information after an error by company. The Concierges, on-duty 24 hours, were very knowledgeable about tours, the subway, restaurants. Any transportation... More 

Was this review helpful? Yes
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

Malmo, Sweden
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Novotel Ambassador impressed me from check-in all the way through to checkout. I was checked in by a hepful, friendly receptionist (Jessica). Other staff worth a positive mention were Audrey (reception) and the concierge gentlemen whose name has slipped my mind. My first room was very good except the tap in the bathroom sink leaked all over the vanity. I... More 

Was this review helpful? Yes 1
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. Regarding your comment, we are planning to conduct maintenance work and check up the bathroom condition in all rooms. It’s going to... More 

South Korea
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is given good impression to me. The price is reasonable, and staffs are freindly. This time stay was too short only 1 night, but stay was comfortable. I will choose this hotel again when I come to Seoul next time.

Was this review helpful? Yes 1
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

Hamburg, Germany
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I spent our last weekend in Seoul. We chose the Novotel Ambassador Doksan because of the moderate price we found online and the good reviews that we saw on this hotel. I must admit that every we wanted was there. The extended indoor swimming pool, the fitness centre, in-house sauna (separate for men and women in Korea).... More 

Was this review helpful? Yes 3
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stay in this hotel due to a business trip with hubby. Hotel is quite a walk from the subway station roughly about 15 minutes walk from Doksan station, Line 1. It's a good thing that they provide shuttle service but only 4 times in the morning till noon. After that, we'll need to walk back ourselves. Room is quite spacious... More 

Was this review helpful? Yes 2
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

Dear Valued guest We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. I shared your comments with our team members. And I am sure that this feedback will serve as an... More 

Hong Kong, China
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The reception can speak fluent English and Mandarin, the room is excellent with big bed and shower room. Although this is a little bit far away to Seoul Metro and other famous places, Homeplus is in front of its such that i can purchase sourvenir conveniently before handing back to the airport.

Was this review helpful? Yes 1
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

Dear Valued guest, We very appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. It is always our pleasure to have positive opinion from our guests. I shared your opinion with our members. And I am assured it will be a great motivation that makes us grow more than now to... More 

Athens, Greece
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 28, 2015

Nice hotel with above average level of service. However, the rooms and toilets were a bit cramped. The 150 USD cost per night was too much for this room. At this price level, I would definetely avoid next time.

Was this review helpful? Yes 1
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

Dear Mr kantzou We would like to thank you for taking the time to write a review of “could be better” on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. The experience you described causes us deep concern. Novotel Ambassador Doksan Seoul offers true 4-star facilities and services... More 

Hong Kong
Top Contributor
235 reviews 235 reviews
108 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed April 21, 2015

Although this property is quite far from the centre of Seoul, it is not too far (10 mins walk) from Doksan Station and so access is relatively easy. There is an airport bus station just outside. The rooms are rather small, but they do have some quads (double and 2 singles) which are good value. Breakfast is OK, but a... More 

Was this review helpful? Yes 1
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

Dear TempleofPeace We would like to thank you for taking the time to write a review on Trip Advisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. The experience you described causes us deep concern. Novotel Ambassador Doksan Seoul offers true 4-star facilities and services at most competitive price.... More 

Grand Cayman
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2015

Came alone for a business trip and never expected a complete business center service. I was glad I had good internet connection so my work is uninterrupted. Room service food is 24hours so the time difference from where I am base had kept me going with my deadlines. I'll definitely recommend this to my colleagues.frontliners are very helpful.

Was this review helpful? Yes 1
NAD_Generalmanager, The Management at Novotel Ambassador Doksan, Seoul, responded to this review

Dear Valued Guest We very appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. It is always our pleasure to have positive opinion from our guests. I shared your opinion with our members. And I am assured it will be a great motivation that makes us grow more than now to... More 

Seoul, South Korea
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

it was a perfect and cozy place to stay with family. i stayed with my family for three nights at the suite room. Food buffet was great and i enjoy spending time in their executive lounge. Hotel's staff and operators were very helpful and friendly.

Was this review helpful? Yes 1
NAD_Generalmanager, The Management at Novotel Ambassador Doksan, Seoul, responded to this review

Dear Valued Guest We very appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. It is always our pleasure to have positive opinion from our guests. I shared your opinion with our members. And I am assured it will be a great motivation that makes us grow more than now to... More 

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