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Novotel Ambassador Doksan, Seoul

Travelers' Choice award winner
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378, Siheung-daero, Geumcheon-gu, Seoul 153-014, South Korea
Special Rate
KRW150,000 (KRW)
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Novotel Ambassador Doksan, Seoul
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Novotel Ambassador Doksan, Seoul
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293 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
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  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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Islamabad, Pakistan
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

That was my fist visit to Korea. My destination was Busan but doesn't want to skip Seoul. Select this hotel just because of Novotel and I was right. My arrival was very late at night but check inn was extremely smooth and perfect. Staff was very attentive and helpful. I requested for smoking room but it was not available how... More 

Was this review helpful? Yes
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

Dear Valued guest We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am... More 

Cagayan De Oro, Philippines
Level Contributor
207 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 657 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the hotel was so convenient, upon arrival at he incheon airport there is a bus station that would send you directly to hotel. the hotel was so nice and the rooms was good. the comfort room was techie and internet is fast. But most of all i like their foods. they serve king crabs and try their raw beef tartar... More 

Was this review helpful? Yes 1
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i like this hotel, nice and clean. they provide buffet breakfast with lot variety of foods and fruits. the swimming pool is indoor, so you should not worry about the weather, plus they had whirlpool as well. the service is very fast and friendly. you can find convenient store, supermarket, and food seller around the area. under the homeplus building,... More 

Was this review helpful? Yes
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

London, United Kingdom
Level Contributor
128 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The service of this hotel is outstanding, the restaurant breakfast and dinner are excellent. The room are ok the only thing the miss was toothrbush and other amedities in the rooms. This is for the manager?? The location is very good.

Was this review helpful? Yes 1
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

MI
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I arrived at this hotel Friday afternoon and was greeted by helpful & friendly staff who cared for my every need during my 5 day stay. The staff at the reception desk were wonderful - Alex arranged my billing information after an error by company. The Concierges, on-duty 24 hours, were very knowledgeable about tours, the subway, restaurants. Any transportation... More 

Was this review helpful? Yes 2
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

Malmo, Sweden
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 24, 2015

Novotel Ambassador impressed me from check-in all the way through to checkout. I was checked in by a hepful, friendly receptionist (Jessica). Other staff worth a positive mention were Audrey (reception) and the concierge gentlemen whose name has slipped my mind. My first room was very good except the tap in the bathroom sink leaked all over the vanity. I... More 

Was this review helpful? Yes 2
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. Regarding your comment, we are planning to conduct maintenance work and check up the bathroom condition in all rooms. It’s going to... More 

South Korea
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 10, 2015

This hotel is given good impression to me. The price is reasonable, and staffs are freindly. This time stay was too short only 1 night, but stay was comfortable. I will choose this hotel again when I come to Seoul next time.

Was this review helpful? Yes 2
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

Hamburg, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 5, 2015

My wife and I spent our last weekend in Seoul. We chose the Novotel Ambassador Doksan because of the moderate price we found online and the good reviews that we saw on this hotel. I must admit that every we wanted was there. The extended indoor swimming pool, the fitness centre, in-house sauna (separate for men and women in Korea).... More 

Was this review helpful? Yes 3
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

Singapore, Singapore
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 2, 2015

Stay in this hotel due to a business trip with hubby. Hotel is quite a walk from the subway station roughly about 15 minutes walk from Doksan station, Line 1. It's a good thing that they provide shuttle service but only 4 times in the morning till noon. After that, we'll need to walk back ourselves. Room is quite spacious... More 

Was this review helpful? Yes 2
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

Dear Valued guest We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. I shared your comments with our team members. And I am sure that this feedback will serve as an... More 

Hong Kong, China
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 29, 2015

The reception can speak fluent English and Mandarin, the room is excellent with big bed and shower room. Although this is a little bit far away to Seoul Metro and other famous places, Homeplus is in front of its such that i can purchase sourvenir conveniently before handing back to the airport.

Was this review helpful? Yes 1
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

Dear Valued guest, We very appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. It is always our pleasure to have positive opinion from our guests. I shared your opinion with our members. And I am assured it will be a great motivation that makes us grow more than now to... More 

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