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Novotel Ambassador Doksan, Seoul

Travelers' Choice award winner
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378, Siheung-daero, Geumcheon-gu, Seoul 153-014, South Korea
Special Rate
KRW150,000 (KRW)
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Novotel Ambassador Doksan, Seoul
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Novotel Ambassador Doksan, Seoul
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306 Reviews from our TripAdvisor Community

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Traveler rating
    101
    155
    35
    12
    3
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70
32
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134
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (306)
  • Mar-May only
    (78)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (74)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am so sickened by all these recent TripAdvisor reviews I read that I have decided, after spending more the 50 nights in this hotel in the past year to give some credit to it and its staff by contributing my own review. I normally don’t write reviews on TripAdvisor but I realize this travel site is becoming increasingly inevitable.... More 

Was this review helpful? Yes 2
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

Dear Valued guest We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am... More 

Toronto
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Still at hotel - staying 2 nights and the following is my summary: - Check-in professional and friendly, good English spoken at reception. Some problems with MasterCard which works in every other hotel/country except here for some reason. - Room booked into 14th floor non-smoking but the room smells like a bar room the morning after a heavy night smoking.... More 

Was this review helpful? Yes 1
NAD_Generalmanager, General Manager at Novotel Ambassador Doksan, Seoul, responded to this review

Dear Guest, Thank you for taking the time to leave your valuable feedback on TripAdvisor. We are glad to hear that you enjoyed the professional and friendly service of our reception staff and the convenience of our well-appointed executive rooms. Please accept our most sincere apologies for the shortfalls that you however experienced during this stay and we will seriously... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This Novotel is obviously an old lady who has had better days. The wear and tear in the rooms is real. Apart from that this hotel has a real competitive edge when it comes to its staff. My recent stay was very pleasant in every aspects. Staff was courteous and extremely helpful. This is the only hotel in the area... More 

Was this review helpful? Yes 1
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

Dear Valued guest We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am... More 

Islamabad, Pakistan
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 25, 2015

That was my fist visit to Korea. My destination was Busan but doesn't want to skip Seoul. Select this hotel just because of Novotel and I was right. My arrival was very late at night but check inn was extremely smooth and perfect. Staff was very attentive and helpful. I requested for smoking room but it was not available how... More 

Was this review helpful? Yes
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

Dear Valued guest We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am... More 

Cagayan De Oro, Philippines
Level Contributor
225 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 691 helpful votes
4 of 5 stars Reviewed June 19, 2015

the hotel was so convenient, upon arrival at he incheon airport there is a bus station that would send you directly to hotel. the hotel was so nice and the rooms was good. the comfort room was techie and internet is fast. But most of all i like their foods. they serve king crabs and try their raw beef tartar... More 

Was this review helpful? Yes 1
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 10, 2015

i like this hotel, nice and clean. they provide buffet breakfast with lot variety of foods and fruits. the swimming pool is indoor, so you should not worry about the weather, plus they had whirlpool as well. the service is very fast and friendly. you can find convenient store, supermarket, and food seller around the area. under the homeplus building,... More 

Was this review helpful? Yes
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

London, United Kingdom
Level Contributor
137 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 3, 2015

The service of this hotel is outstanding, the restaurant breakfast and dinner are excellent. The room are ok the only thing the miss was toothrbush and other amedities in the rooms. This is for the manager?? The location is very good.

Was this review helpful? Yes 1
NAD_Generalmanager, 프론트 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review

We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this... More 

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