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Grand Ambassador Seoul

Travelers' Choice award winner
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287, Dongho-ro, Jung-gu, Seoul 100-855, South Korea
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Grand Ambassador Seoul
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Grand Ambassador Seoul
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979 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Hong Kong
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for two nights in Feb 2015 using Accor member complimentary nights. Clean and spacious room with a view of the N Seoul Tower. Location is a little bit away from the major attractions but it is not an issue as the hotel offers free shuttle to these area. A good stay overall. (A-)

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GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear H C, Thank you for taking time to tell us about your experience at Grand Ambassador Seoul associated with Pullman. It is always a pleasure to receive positive feedback and I am glad that you enjoyed your stay with us especially hotel shuttle service as well as room with a view of N seoul tower. I will share your... More 

1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

It is truly unbelievable how bad this hotel can be! it was such a quality hotel on my previous stays but now turned to be a nightmare for me. the rooms were quite hot and we called the front desk last night to ask how we could lower the temperature in the room. A staff initially told us that the... More 

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Zeytinburnu, Istanbul, Turkey
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel is very close to subway and bus station even you don't want to use hotel offers you a free shuttle service about staff I can tell you that they are always trying to help you with warm smiling and there are some small things that they show all small thiny things 1. A multiple chargers for travellers for mobile... More 

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GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear Oguz A, We very much appreciate your comments regarding your stay at Grand Ambassador Seoul associated with Pullman. It is always a pleasure for us to receive positive feedback. I am glad to know that our staff was polite and courteous, and also very happy that you liked the guest room with all the features especially nespresso coffee machine,... More 

Maha Sarakham City, Thailand
1 review
2 of 5 stars Reviewed 1 week ago

Poor benefits for platinum member that could access the executive lounge only one person (my friend could not join or wait in the lounge). Early checking out at 6 am in the morning could not get you breakfast box. Platinum member could not check in before 3pm .. Let me wait for a poor small room about an hour.

Review collected in partnership with Accorhotels.com

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GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear patp0ng, Thank you very much for your recent stay with us, and taking time to provide us with your valuable feedback through tripadvisor site. We appreciate our guest's feedback, as it helps us greatly in getting to know our guests and improving our services. First, I would like to express regret for you to have the unpleasant experience at... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The grand ambassador Seoul is an amazing place that caters for all ages. I highly recommend you stay at this hotel. The food is amazing especially at the buffet. Buffet breakfast is amazing it has a range of Asian breakfasts to western favourites. The buffet Dinner is also amazing my father is a professional chef and he was astonished at... More 

Was this review helpful? Yes 1
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear Emily W, We would like to thank you for choosing Grand Ambassador Seoul as your accommodation choice during your recent stay in Seoul and for taking the time to complete your valuable comment. It is always a pleasure to receive positive feedback. As mentioned in your review, The Premium Live Buffet THE KING'S is most attractive restaurant in Grand... More 

Surabaya, Indonesia
1 review
4 of 5 stars Reviewed 1 week ago

Went there at april 2015 with my sibling, and stayed for 6 nights. Convenient store is 3 minutes away. Location does quite far from Myeondong, SHilla or Insadong... You should take subway (only 5-7 minutes walk), shuttle bus (every hour) and of course, Taxi... The restaurant there is very expensive. A cup of coffee can cost you 12 bucks. we... More 

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GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear Isaac S, We very much appreciate your comments regarding your stay at Grand Ambassador Seoul associated with Pullman. It is always a pleasure for us to receive positive feedback. I am glad to know that our staff was polite and courteous. I will definitely share your comments with all of our team especially James Jeon. I am sure that... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at grand ambassador for 2nights. I would like to recommend this hotel. It is located close with downtown. Also they provide shuttle buses to shopping area which are myungdong and dongdaemun. The subway station is located in 5minutes on foot. Every staffs are friendly and always smiling. I feel very comfortable during the stay.

Was this review helpful? Yes
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear Mengkk, Thank you for taking time to tell us about your experience at Grand Ambassador Seoul associated with Pullman. It is always a pleasure to receive positive feedback and I am glad that you enjoyed your stay with us especially the location of the hotel, shuttle service as well as our staff. I will share your comments with our... More 

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