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Grand Ambassador Seoul

Travelers' Choice award winner
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287, Dongho-ro, Jung-gu, Seoul 100-855, South Korea
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Grand Ambassador Seoul
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Grand Ambassador Seoul
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960 reviews from our community

Traveler rating
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    108
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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  • Korean first
  • Russian first
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  • All months
    (960)
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    (226)
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Jakarta, Indonesia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Subway (MTR) is just 5 minutes walk away. Not many food choice around but 7-11 is around the corner if you want a quick bite. The room is spacious, clean, and the bathroom is good. Staffs are friendly.

Was this review helpful? Yes
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear Darwin T, We would like to thank you for choosing Grand Ambassador Seoul as your accommodation choice during your recent stay in Seoul and for taking the time to complete your valuable comment. We are very pleased to read that you enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are... More 

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

During my trip, everything in this Hotel was perfect. Above all, employees were very helpful. They were kind, did everything I need. Especially Heather ( I'm not sure of her name ) helped my trip direction, showed restaurant and my private things. I was too busy to thank her so I make this note here.

Was this review helpful? Yes 1
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear rickyyyy0967, We very much appreciate your comments regarding your stay at Grand Ambassador Seoul associated with Pullman. It is always a pleasure for us to receive positive feedback. I am glad to know that our staff was polite and courteous, and also very happy that you liked the hotel generally. I will definitely share your comments with all of... More 

Senior Contributor
26 reviews 26 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I agree the hotel is not at the latest fashion style but this is a fantastic hotel. I spent a great time. The room is very confortable. Bed helps to recover from the jetlag. Services are optimums. Great restaurants with taste and quality. Breakfast buffet is phenomenal. Staff really kind and helpful. Fitness room is huge. Pool. Sauna. Great. TV... More 

Was this review helpful? Yes
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear bl2212, We very much appreciate your comments regarding your stay at Grand Ambassador Seoul associated with Pullman. It is always a pleasure for us to receive positive feedback. I am glad to know that our staff was polite and courteous, and also very happy that you liked the guest room with all the features and breakfast at buffet and... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of if its not the best hotel in seoul. The location, perfect.. Even from some of the room you can see the beautiful view of namsan tower in the night. They also provide a shuttle to the best shopping area , Myeongdong insadong, etc, every hour. They wont late even for 3 mins. Also very satisfied... More 

Was this review helpful? Yes 1
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear Andrika P, On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your feedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future. We truly appreciate your comments and utilize this information to... More 

Seoul, South Korea
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My wife and I are both heavy travelers and have Platinum membership of Accor hotels which guarantees access to executive lounge. What bothered us most was the recent change of hotel policies to give lounge accessibility to ONLY ONE PERSON PER ROOM, which means, when you and your wife stay in Grand Ambassador Seoul, you must suffer in starvation and... More 

Was this review helpful? Yes 3
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear VinceChung, Warm greeting from Grand Ambassador Seoul! First, I appreciate very much for your recent comment on tripadvisor site and would like to express regret for you to have the unpleasant experience at Grand Ambassador Seoul. Regarding the policy that has been recently changed, we have enquired about the terms & condition thoroughly to Accor Le club service team... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at Grand Ambassador last week, and it was really appreciated. I took a taxi from the seoul station, it took only 15 min from the station. We used double room, it was clean and neat, and breakfast was also nice compare to the price. The most impressive thing was the staffs. Every single staff that I have... More 

Was this review helpful? Yes
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear exhero, On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your feedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future. We truly appreciate your comments and utilize this information to improve... More 

Contributor
15 reviews 15 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

7days of great stay! stayed here with my mom we enjoy the location the food the accomodation and the service that they provide. the also provide bus service that stop at different tourist spots. we all agreed to stay here during the next visit.

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GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear sherly t, We very much appreciate your comments regarding your stay at Grand Ambassador Seoul associated with Pullman. It is always a pleasure for us to receive positive feedback. I am glad to know that our staff was polite and courteous, and also very happy that you liked the guest room with all the features and free shuttle bus... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Our transfer service dropped us at the wrong hotel and two of the concierge gentleman, Mook and James, went above and beyond to help us organise taxis and confirm our reservations. They were fantastic! The Grand Ambassador looks like an amazing hotel and I would recommend it to anyone.

Was this review helpful? Yes
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear Phannah17, On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your feedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future. We truly appreciate your comments and utilize this information to improve... More 

UK
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just back from 5 nights with my wife at the Grand Ambassador for part business / part pleasure trip. The hotel is very nice with good size rooms, and very helpful and friendly staff. A little way out of the centre but you can walk to the main area in around 40/45 mins if you are feeling fit, or there... More 

Was this review helpful? Yes
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear prussell3, On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your feedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future. We truly appreciate your comments and utilize this information to improve... More 

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