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Grand Ambassador Seoul

Travelers' Choice award winner
Hotel website
287, Dongho-ro, Jung-gu, Seoul 100-855, South Korea
Special Rate
2015 Summer Offer 20% off
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1 room 1 guest
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Grand Ambassador Seoul
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1,069 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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Frinton-On-Sea, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for just one night. Self booked whilst on business. All in all a nice, luxury hotel. Nice rooms - I was on the 12th floor - and good restaurants. Would recommend using the free hotel shuttle to take you downtown of this huge city. I also used the KAL limousine service - a luxury coach to get to/from... More 

Was this review helpful? Yes
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear tempsc, We very much appreciate your comments regarding your stay at Grand Ambassador Seoul associated with Pullman. It is always a pleasure for us to receive positive feedback. I am glad to know that our staff was polite and courteous, and also very happy that you liked the guest room with all the features, hotel shuttle bus. I will... More 

1 review
4 of 5 stars Reviewed 1 week ago

brilliant breakfast, but other facilities are too old. especially the bathroom need to be refurbished Don't expect too much at room condition but the location is very good for sightseeing. (close from Namsan and Dongdaemoon shopping district)

Was this review helpful? Yes
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear Jungbum K, On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your feedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future. We truly appreciate your comments and utilize this information to... More 

1 review
5 of 5 stars Reviewed 1 week ago

Clean, good supplies, helpful and smiley staff. I stayed for twelve nights, no disturbance,great restaurants. Rear rooms overlooking to the great NAMSAN mountain.All employees willing to help you and they are so happy.

Was this review helpful? Yes
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear Jamal S, Thank you for taking time to tell us about your experience at Grand Ambassador Seoul associated with Pullman. It is always a pleasure to receive positive feedback and I am glad that you enjoyed your stay with us especially view from the room, cleaning service as well as our staff. I will share your comments with our... More 

Vicksburg, Mississippi
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was exceptionally clean, well supplied, and comfortable. Very quiet, great for sleeping. Was on the Executive Level, 17th floor, so all checkin/out was done at the desk on the 17th floor. Lounge on 17th floor with complimentary breakfast and evening reception was well done. Bathroom was equipped with both separate shower and deep tub.

Was this review helpful? Yes 1
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear GMan3909, On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your feedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future. We truly appreciate your comments and utilize this information to improve... More 

Hong Kong
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked the Deluxe Room on Accor website. When I made the booking, the room description as " Upgrade to a newly renovated room". When we arrived, the room must have been renovated a few years back. So one can't really rely on owner's description, but good size room. However, with the exception of air conditioning issue which also appeared... More 

Was this review helpful? Yes 1
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear Misty_M8, On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your feedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future. I thank you for the honest comments and also sincerely apologize... More 

Manila, Philippines
1 review
5 of 5 stars Reviewed 2 weeks ago

I'm a frequent traveler and have been to Seoul several times. So far Grand Ambassador Hotel Seoul is the best hotel I have stayed in terms of staff hospitality, location and value for money. I will definitely stay in Grand Ambassador every time I go back to Seoul.

Was this review helpful? Yes
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear ed d, On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your feedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future. We truly appreciate your comments and utilize this information to... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I planned for 1 night family trip in Seoul and found Grand Ambassador Seoul with reasonable room rate. When I arrived at the lobby, there was extremely long line waiting for check in. However, with unexpected fast speed of checkin by front desk(very experienced and perfect service), it took only ten minutes to get into my room. Used kid's room... More 

Was this review helpful? Yes 1
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear Brandon S, We very much appreciate your comments regarding your stay at Grand Ambassador Seoul associated with Pullman. It is always a pleasure for us to receive positive feedback. I am glad to know that our staff was polite and courteous, and also very happy that you liked the guest room with all the features and breakfast at THE... More 

Toronto, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I have never been to Korea and decided to come here for part of our Honeymoon. It was very convenient to have an airport shuttle that took us from the airport all the way to the hotel entrance. We arrived pretty early in the morning, therefore our room was not yet ready. One of the front desk... More 

Was this review helpful? Yes 1
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul, responded to this review

Dear Eugie-CnL, On behalf of all associates of the Grand Ambassador Seoul, I would like to thank you for shareing such a great experiance you had at our property. We are utterly glad you stayed within the great deal of satisfaction for both the facilities and the staff service. I am going to share your comment with all of our... More 

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