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All 390 Seoul hotels

Novotel Ambassador Gangnam Seoul

4.0 of 5 Hotel   |   130, Bongeunsa-ro, Seoul 135-080, South Korea
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82%
Ranked #52 of 390 hotels in Seoul
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
cogagni vancouver
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589 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
There are newer reviews for Novotel Ambassador Gangnam Seoul
See the most recent reviews
vancouver
Contributor
16 reviews 16 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed 3 nights with included breakfast buffet stayed in 2 rooms - 1 queen and 2 double beds breakfast buffet wide variety but same every day all staff - ALL - spoke english wireless internet speed was excellent 3 years ago we stayed next door at the ritz carlton recommended

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear cogagni , Glad that you enjoyed your stay with us. Looking forward to welcoming you back. Charles LEE Resident Manager More

New Delhi, India
1 review
5 of 5 stars Reviewed 3 weeks ago

it was good trip. good location of hotel. The service and attentiveness of staff is good. guidance about area nearby is wonderful. Nice smiling faces have a wonderful impact and we feel like home. I would suggest to have good varieties in breakfast as well.

Review collected in partnership with this hotel

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear Atul N , Thank you for your positive comment. Looking forward to welcoming you back. Charles LEE Resident Manager More

MARIETTA
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have been at the Novitel Gangnam for two nights now. Accommodations are comfortable and location great. What we have really appreciated is the helpfulness of one of the staff members. One of the bellmen, Andrew, went above and beyond to help us locate a lost cell phone. We have not found it yet, but found Andrew's assistance and professionalism... More

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear BillBakerMarietta , Thank you for your positive comment especially our service. I will thank him on your behalf and on behalf of the hotel. Charles LEE Resident Manager More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel is well located only a few minutes walk from the bars and restaurants around Gangnam station and a 2 minute walk from the Seoul Metro. Room spacious and well equipped, maybe showing its age slightly compared to newer and shinier places but of good quality nonetheless. Spa and pool area impressive but can be overwhelming to those not... More

Was this review helpful? Yes 1
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear jsaquinlan , Thanks for taking the time and effort to share your positive comments with future Travellers to Seoul. Looking forward to welcoming you back. Charles LEE Resident Manager More

Paris, France
Contributor
11 reviews 11 reviews
4 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great people, very helpful, and very nice. The breakfast might take a few hours to get through because it is huge: really wide selection. I was able to go running - it was about 530 AM so not much traffic - and made it to the river in 20 minutes, nice run on the Riverside as well. The most important... More

Review collected in partnership with this hotel

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear valgin2150 , Thanks for taking the time and effort to share your positive comments with future Travellers to Seoul. Glad that you enjoyed our fitness which is a good credit. Looking forward to welcoming you back. Charles LEE Resident Manager More

San Diego, California
Top Contributor
66 reviews 66 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had the pleasure of staying at the Novel Ambassador in early June. It was my colleagues and my first time staying at this property. The hotel is located in a nice part of the city a few minutes walk from one of the newest subway lines. The staff is very helpful. I especially appreciated the service given to me... More

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear DonR_09, Glad that you enjoyed your stay especially our service. I will thank her on your behalf and on behalf of the hotel. Our guests are satisfied with our newly refurbished Executive rooms and lounge. Thank you for your comment. Charles LEE Resident Manager More

Melbourne, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2014

Great room. Very clean with good amenities. Breakfast was very good with so many choices. Mine was part of the room package but would have been pricey if you had to pay separately. As with most Hotels the food and beverage prices are very high but down the hill from the hotel is a street with dozens of cheap and... More

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear Grant B, Thank you for your positive comment especially on our service. Will review the room cleanning procedure with my team. Charles LEE Resident Manager More

Cleveland, Ohio
1 review
4 of 5 stars Reviewed June 17, 2014

The only reason I didn't rate this a 5 is because the servers in the bar were slow and only paid attention to the regular customers. Otherwise, everything else was great. The front desk people were very responsive and kind. The room service I got the one night was great. The room was very clean and quiet. Very pleased after... More

Review collected in partnership with this hotel

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear GoPhillyFlyers , We will keep up the good work and also we will be more carefully look into bar service. Charles LEE Resident Manager More

Bratislava, Slovakia
1 review
4 of 5 stars Reviewed June 16, 2014

The hotel entrance, lobby, reception very nice, impressing, very good staff response & care. The room (7th floor) is nice, the bathroom is quite small, but it's Gangnam, where each square meter counts. ;) I would appreciate electric sockets closer to bed and lights switchers also by hand and more cantrally controlled, like the user can controll any light in... More

Review collected in partnership with this hotel

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear Marsko42 , Thank you very much for your nice comment. We have electric sockets near bed now in refurbished Executive Rooms and rest of rooms will be done in near future. Charles LEE Resident Manager More

Seoul, South Korea
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 15, 2014

I booked the hotel as a weekend getaway, and the hotel experience was about above average. Compared to what I have paid for, I think I got a satisfactory service. The hotel is somewhat French, and when I say French, I mean it both in a Good way and a Bad way. Overall it was very practical, but not quite... More

Was this review helpful? Yes 3
NovotelSeoulGN, General Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear DKofSong , I really appreciated, as I am sure your follow travellers will your time and detail in reviewing the hotel. All your points both positive and negative have been discussed among our team and actions to be taken planned… this is the reaction we take to fair, balanced and constructive critism such as yours because it is in... More

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Additional Information about Novotel Ambassador Gangnam Seoul

Address: 130, Bongeunsa-ro, Seoul 135-080, South Korea
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Ambassador Gangnam Seoul 4*
Reservation Options:
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Also Known As:
Novotel Ambassador Gangnam Seoul Hotel Seoul
Novotel Seoul
Accor Ambassador Gangnam Seoul
Seoul Novotel

156 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#25 Business Hotel in Seoul #33 Luxury Hotel in Seoul #37 Family Hotel in Seoul
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the fashionable shopping and restaurant district of Gangnam, Novotel is located near COEX convention centre, and in the heart of in the heart of Seoul CBD. Our 332 rooms, offering suites and Premier executive floors are complimented by flexible meetings, conferences and events options, a mix of modern and classical dining & entertaining choices with a state of the art "Inbalance" fitness centre, heated indoor swimming pool, sauna and golf range. ... more   less 
Number of rooms
332

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