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All 388 Seoul hotels

Novotel Ambassador Gangnam Seoul

4.0 of 5 Hotel   |   130, Bongeunsa-ro, Seoul 135-080, South Korea
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Novotel Ambassador Gangnam Seoul
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82%
Ranked #52 of 388 hotels in Seoul
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Fred H New York City, New York
  • Reviews (586)
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  • Room tips (68)
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586 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
New York City, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very comfortable and conveniently located. Good amenities and facilities. I was pleasantly surprised at the hotel and was very pleased by the staff-Friendly and courteous. Good gym but needs an upgrade on free weights. Otherwise pretty good. I would recommend to others and will stay here again.

Review collected in partnership with Accorhotels.com

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NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear Fred H , Thank you for your positive comment especially on our service. Looking forward to welcoming you back. Charles LEE Resident Manager More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my third stay at the Novotel Ambassador and it is always nice to be here. The location of the hotel in Gangnam is perfect. Easy access to the Metro stations and to a lot of shops, bars and restaurants. Perfect service, nice welcome and very kind staff at the reception. Perfect breakfast offer even for european guests. I... More

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear Matthias S , Thank you for your positive comment especially on our service. Looking forward to welcoming you back. Charles LEE Resident Manager More

Istanbul, Turkey
Top Contributor
135 reviews 135 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Very centrally located hotel 250m distance to famous Gangnam street. Comfortable with many different facility services . Most of all very helpful and friendly staff especially Mr. Andrew and Taylor from bellroom were so positive and helpful. Overall was very satisfactory stay in this hotel and next time I will pick this again.

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear TMERIC, Glad that you enjoyed your stay! Thank you for your positive comment especially on our service. Looking forward to welcoming you back. Charles LEE Resident Manager More

atlanta
Contributor
13 reviews 13 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Our recent stay at the Gangnam Novotel was outstanding due to them having a great bell staff. These guys made us feel comfortable in a big foreign city. Andrew and Tyler were so kind and helpful from helping us use the ATM machine, helping me find my cell phone, to writing down specific places in Korean for our taxi drivers... More

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NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear jconway01, Glad that you enjoyed your stay for this special and emotional trip to Korea. Also appreciate for your kind comment of our bell staff which I will share with my team. We newly completed our Executive floor and plan for others in near future. Will look into the food. Looking forward to welcoming you back soon again! Charles... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotels I've visited on all my trips around the world. The hotel is conveniently located in front of a "7 Eleven", and next to the very famous "Gangnam" street. The staff of the hotel are extremely nice and always looking to assist you. And if you need any tourist info and/or tips then i would highly... More

Was this review helpful? Yes 3
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear Bassim79 , Thank you for your feedback. I will thank him on your behalf and on behalf of the hotel. Charles LEE Resident Manager More

Melbourne, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Stayed for 3 nights on a business trip and thought although i only used the hotel for somewhere to sleep. The whole experience was good and I have no complaints about any aspect of it. The meals were good and the room was clean and quiet. I would use the Novatel again if visiting Seoul for either business or pleasure.

Review collected in partnership with this hotel

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NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear Geoffrey M , Glad that you enjoyed your stay! Looking forward to welcoming you back. Charles LEE Resident Manager More

San Diego, California
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 2 nights for business, great service, good location, just that the hotel is pretty old. I stayed on 8th floor and the entire corridor smells a bit. My room is not any better, the bathroom stinks - perhaps something on the carpet or shower curtain or elsewhere that the smell lingers. Lighting option in the room is not... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear Chris P , Your remark has been carefully noted and we can assure you that the necessary steps have been taken to avoid such inconvenience in the future. Charles LEE Resident Manager More

vancouver
Contributor
16 reviews 16 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed 3 nights with included breakfast buffet stayed in 2 rooms - 1 queen and 2 double beds breakfast buffet wide variety but same every day all staff - ALL - spoke english wireless internet speed was excellent 3 years ago we stayed next door at the ritz carlton recommended

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear cogagni , Glad that you enjoyed your stay with us. Looking forward to welcoming you back. Charles LEE Resident Manager More

New Delhi, India
1 review
5 of 5 stars Reviewed 2 weeks ago

it was good trip. good location of hotel. The service and attentiveness of staff is good. guidance about area nearby is wonderful. Nice smiling faces have a wonderful impact and we feel like home. I would suggest to have good varieties in breakfast as well.

Review collected in partnership with this hotel

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear Atul N , Thank you for your positive comment. Looking forward to welcoming you back. Charles LEE Resident Manager More

MARIETTA
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been at the Novitel Gangnam for two nights now. Accommodations are comfortable and location great. What we have really appreciated is the helpfulness of one of the staff members. One of the bellmen, Andrew, went above and beyond to help us locate a lost cell phone. We have not found it yet, but found Andrew's assistance and professionalism... More

Was this review helpful? Yes
NovotelSeoulGN, Resident Manager at Novotel Ambassador Gangnam Seoul, responded to this review

Dear BillBakerMarietta , Thank you for your positive comment especially our service. I will thank him on your behalf and on behalf of the hotel. Charles LEE Resident Manager More

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Additional Information about Novotel Ambassador Gangnam Seoul

Address: 130, Bongeunsa-ro, Seoul 135-080, South Korea
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Ambassador Gangnam Seoul 4*
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Also Known As:
Novotel Ambassador Gangnam Seoul Hotel Seoul
Novotel Seoul
Accor Ambassador Gangnam Seoul
Seoul Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#25 Business Hotel in Seoul #33 Luxury Hotel in Seoul #36 Family Hotel in Seoul
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the fashionable shopping and restaurant district of Gangnam, Novotel is located near COEX convention centre, and in the heart of in the heart of Seoul CBD. Our 332 rooms, offering suites and Premier executive floors are complimented by flexible meetings, conferences and events options, a mix of modern and classical dining & entertaining choices with a state of the art "Inbalance" fitness centre, heated indoor swimming pool, sauna and golf range. ... more   less 
Number of rooms
332

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