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ibis Ambassador Seoul Gangnam

3.0 of 5 431, Samseong-ro, Gangnam-gu, Seoul 135-840, South Korea
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Certificate of Excellence 2014
ibis Ambassador Seoul Gangnam
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ibis Ambassador Seoul Gangnam
ibis Ambassador Seoul Gangnam
ibis Ambassador Seoul Gangnam
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500 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Contributor
17 reviews 17 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well located in the famous Gangnam neighborhood, the hotel is in my opinion overpriced for the service. The room was really small with the typical essential Ibis style, but a little bit out of date with some renovation needed especially for the bathroom.

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chobig, General Manager at ibis Ambassador Seoul Gangnam, responded to this review

Dear GianlucaNY Thank you very much for taking your time to share your valuable experience with Ibis Ambassador Seoul Gangnam on Tripadvisor. I am sorry to hear that you felt overpriced for our service. Regarding the room condition, we are currently having renovation for the lobby, the restaurant and the rooms(4floors) finish by the middle of March, you will feel... More 

City of Industry, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Travelled for business, some construction happening, the noise was a bit too much, starts early and ends late.. The room was too small, the bathroom also ! Not sure if this is the standard in South Korea, but I was not used to these mini rooms. On the positive side, excellent service. Also very good location with walking distance to... More 

Was this review helpful? Yes 2
chobig, 제너럴 매니저 at ibis Ambassador Seoul Gangnam, responded to this review

Dear Michael L Thank you very much for taking your time to share your experience on Tripadvisor. I would like to apologize for the inconvenience that was occured during your stay because of the noise from renovation construction. We are making every possible effort to reduce the noise and other expected inconvenience but we have to do more. The construction... More 

Rome, Italy
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's an Ibis hotel so basically a lean hotel just to sleep and have breakfast. It's located in the business Gangnam area. Prices are competitive compared with others hotels in the area. Standard rooms are just OK. Gym is small but opened 24 hours. There is a restaurant bar inside but not really trendy. It's a good quality price compromise.... More 

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chobig, 제너럴 매니저 at ibis Ambassador Seoul Gangnam, responded to this review

Dear pier-71 Thank you very much for taking your time to share your experience on Tripadvisor. We are trying to provide comfortable sleep and qualified service with competitive prices. However now we are having renovation on lobby, guest rooms(4 floors) and restaurant. I am sure our room and restaurant would be much more trendy and comfortable. Thank you again for... More 

Taipei, Taiwan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I experienced excellent service even though we had made a mistake in the reservation etc. I suppose if I was going to make a complaint it would be that the gym does not have any crosstrainer or elliptical machine but otherwise it is an excellent gym

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chobig, General Manager at ibis Ambassador Seoul Gangnam, responded to this review

Dear Icalarry Thank you very much for taking your time to share your experience on Tripadvisor. It is all our staff's great pleasure to hear that your stay was excellent and you were satisfied by our gym. However, regarding the crosstrainer and elliptical machine, we will consider to provide training program and put the machine to provide better service. Thank... More 

Albany, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 10, 2015

Rooms were clean and comfortable. Very efficient use of space (rooms are smaller). Nice breakfast (extra price). Loved the Go Green initiatives! We were not bothered by any construction noise that I saw other reviews complain about.

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chobig, General Manager at ibis Ambassador Seoul Gangnam, responded to this review

Dear Ikpm3 Thank you very much for taking your time to share your experience regarding Ibis Ambassador Seoul Gangnam on Tripadvisor. We are so pleased to hear that the construction noise did not bother you. Since we have set the contruction hour from 9:00am ~ 5:00pm on business days so the noise won't bother our guests. I wish you could... More 

Shanghai
Top Contributor
52 reviews 52 reviews
48 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed January 8, 2015

If you've stayed at an Ibis property before then you know what to expect. Cleanliness, efficiency, good value, great locations and very competent service. This branch if the Ibis in Gangnam is blessed with a particularly nice sauna and onsen in the basement. You have to pay extra for it but it's very worthwhile. The gym is about average for... More 

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chobig, 제너럴 매니저 at ibis Ambassador Seoul Gangnam, responded to this review

Dear ShanghaiJululu Thank you very much for taking your time to share your experience regarding Ibis Ambassador Seoul Gangnam on Tripadvisor. We all our staff are very much pleased to hear that you were satisfied by our service, facilities, location and value for money. Regarding the heating system, I do appreciate for your kind understading. However since it's winter season... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed December 25, 2014

hotel provides a great service, receptionists are really friendly and speak English quite fluently! the rooms aren't spacious but the bed is quite comfy! xmas tree at lobby was so lovely too! overall it was perfect experience! will never forget it!

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chobig, 제너럴 매니저 at ibis Ambassador Seoul Gangnam, responded to this review

Dear Jayba90 Thank you very much for taking your time to share your experience on Tripadvisor regarding Ibis Ambassador Seoul Gangnam. We all our staff are very pleased to hear that you were satisfied by our service and bed. Also we are planning to have renovation from next year for the lobby, restaurant and rooms(4 floors). After the renovation, I... More 

Denpasar, Indonesia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 14, 2014

I've stayed at the Ibis Ambassador plenty of times over the years. The location is convenient for my colleague in Seoul, and I like the staff and public areas. The guest rooms are okay for a mid-range hotel but I think they are getting ready for an overhaul. My room this time though smells strongly, mainly of tobacco smoke, maybe... More 

Was this review helpful? Yes 1
chobig, General Manager at ibis Ambassador Seoul Gangnam, responded to this review

Dear Nick236 Thank you very much for taking your time to share your experience on Tripadvisor. I am so sorry to hear that because of the smoke smell and room condition, we could not provide you convenient stay. Regarding the smoking policy, as the number of smokers are getting decreased, we are also reducing the number of smoking rooms. And... More 

Taipei, Taiwan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 11, 2014

I stayed at this hotel for 7 days due to business trip. The hotel is just like all Ibis in the world, simple, small, clean, but nothing special. It took 10 minutes walk to the nearest subway station, which was really suffered under such freezing weather, minus 4~8 Celcius degree temperature in December. Also, it takes around 1 hour for... More 

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chobig, 제너럴 매니저 at ibis Ambassador Seoul Gangnam, responded to this review

Dear Jenz1223 Thank you very much for taking your time to share your experience regarding Ibis Ambassador Seoul Gangnam on Tripadvisor. And I am sorry that your experience did not meet your expectations Regarding about the location , we operate free shuttle bus service to subway station You can make a reservation at front desk. And regarding the distance from... More 

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Additional Information about ibis Ambassador Seoul Gangnam

Address: 431, Samseong-ro, Gangnam-gu, Seoul 135-840, South Korea
Phone Number:
Location: South Korea > Seoul
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Ambassador Seoul Gangnam 3*
Number of rooms: 317
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Also Known As:
Hotel Accor Seoul
Ibis Seoul
Ibis Hotel Seoul
Hotel Style:
#28 Business Hotel in Seoul
#32 Romantic Hotel in Seoul
#37 Family Hotel in Seoul

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