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Lotte City Hotel Gimpo Airport

#21 of 416 Hotels in Seoul
Certificate of Excellence
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38 Haneul-gil, Gangseo-gu, Seoul 157-221, South Korea
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Lotte City Hotel Gimpo Airport
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317 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

On arrival the front desk staff welcomed me and were very helpful. The hotel is excellent and all of the staff very good and courteous. I had the breakfast buffet which had a vast selection and something for all tastes. I also had the dinner buffet which again was excellent and had something for all tastes. The hotel itself is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
LotteCityHotel, 제너럴 매니저 at Lotte City Hotel Gimpo Airport, responded to this review

Dear P4491MGdavidp, Thank you for staying with us and sharing your experience at Lotte City Hotel Gimpo Airport. Thank you for your kind compliments on our staff and service. I’ll make sure to let them know your comments as we always strive for the best customer experience. We promise to continuously provide excellent service and facilities in the future. Thank... More 

Bangkok, Thailand
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 2 nights in June 2015, Lotte City Hotel Gimpo Airport is quite isolated from Seoul city center, however, quite convenience. Hotel is connected to the shopping mall, so I could get anything we need from there. Room is a little bit too small (I stay in the premier room on the 8th floor) but view is great... More 

Was this review helpful? Yes 1
LotteCityHotel, 제너럴 매니저 at Lotte City Hotel Gimpo Airport, responded to this review

Dear Ittipon, Thank you for staying with us and sharing your experience at Lotte City Hotel Gimpo Airport. We are very pleased to hear that you had a comfortable stay at Lotte Hotel. The detailed review you have left would be a great help to other guests planning to visit our hotel. We promise to provide better service next time.... More 

Halong Bay, Vietnam
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my first unforgetable trip with Lotte city hotel gimpo airport... . Wonderful staff. My mom and I enjoyed four nights staying here. The staff were extremely attentive and made sure we were treated like royalty. The hotel condition is excellent with every amenity needed to make the stay relaxing and stress free. (with very comfortable bed!!) I look... More 

Was this review helpful? Yes 7
LotteCityHotel, 제너럴 매니저 at Lotte City Hotel Gimpo Airport, responded to this review

Dear mimi u, Thank you for staying with us and sharing your experience at Lotte City Hotel Gimpo Airport. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We have shared your review on our service with our staff. We will refer to it... More 

Baltimore, Maryland
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

4th time at this location. Exceedingly clean rooms, convenient location near mall, cinema, Gimpo airport, subway. Nice shower, toilet --maybe a bit of overkill with heated seat in the summer! Comfortable bed. Breakfast buffet includes fresh fruit, vegetables, Korean dishes, meats, juices--very nice. Service staff are friendly, multi-lingual, attentive, responsive--as you would expect. Price is relatively expensive, but worth it!

Review collected in partnership with this hotel

Was this review helpful? Yes 4
LotteCityHotel, 제너럴 매니저 at Lotte City Hotel Gimpo Airport, responded to this review

Dear radio-c6aqq, Thank you for staying with us and sharing your experience at Lotte City Hotel Gimpo Airport. We are very pleased to hear that you had a comfortable stay at Lotte City Hotel Gimpo Airport. We have shared your review on our service with our staff. We will refer to it as our guideline in enhancing our service quality... More 

Surrey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have used this hotel several times over the past 18 months when transiting through Seoul due to convenient airport location. Pricey, but I'm on expenses so don't care ;-) about that. Staff are always pleasant and efficient, rooms always clean and comfortable. Extensive and varied buffet breakfast. Exercise room is basic. Shopping mall below has many restaurants and stores.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
LotteCityHotel, 제너럴 매니저 at Lotte City Hotel Gimpo Airport, responded to this review

Dear davebP7544PG, Thank you for staying with us and sharing your experience at Lotte City Hotel Gimpo Airport. We are glad you enjoyed your stay at our hotel every time. Thank you for your kind compliments on our staff and service. I’ll make sure to let them know your comments as we always strive for the best customer experience. We... More 

Beijing Region, China
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I got there at 1am in the morning after my attempts to find my hotel booked through Agoda failed. they gave me a special rate since I was checking-out at 7am, and the reception staff was friendly. Great choice for short trips or stop-overs, especially if you fly in and out of Gimpo Airport.

Was this review helpful? Yes 4
LotteCityHotel, 제너럴 매니저 at Lotte City Hotel Gimpo Airport, responded to this review

Dear Ozana M, Thank you for staying with us and sharing your experience at Lotte City Hotel Gimpo Airport. We are very pleased to hear that you had a comfortable stay at Lotte City Hotel Gimpo Airport. We have shared your review on our service with our staff. We will refer to it as our guideline in enhancing our service... More 

Wellington, New Zealand
Level Contributor
120 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is situated across the road from Gimpo airport with the Lotte shopping centre below and to the side. The airport limousine bus from Incheon stops near the hotel and there is also a metro entrance. The entrance and reception are modern, uncluttered and efficient. The staff are warm and friendly in both reception and the restaurant. Breakfast and... More 

Was this review helpful? Yes 4
LotteCityHotel, 제너럴 매니저 at Lotte City Hotel Gimpo Airport, responded to this review

Dear Int_Academic, Thank you for staying with us and sharing your experience at Lotte City Hotel Gimpo Airport. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. Kindly visit us again. We will put our best effort to provide a comfortable stay. Thank you... More 

Shanghai
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2015

Very good value hotel. Right next to Gimpo airport, so it's very convenient for the travelers. This is clearly a business hotel. Amenities are adequate, wifi connection is strong and uninterrupted. The presence of the mall next door is a big plus point, so you have a lot of meal options and other shopping options.

Review collected in partnership with this hotel

Was this review helpful? Yes 5
LotteCityHotel, 제너럴 매니저 at Lotte City Hotel Gimpo Airport, responded to this review

Dear teckkoon, Thank you for staying with us and sharing your experience at Lotte City Hotel Gimpo Airport. Thank you for your positive comment on Lotte City hotel's location and facilities. As you said, our hotel is located in front of Gimpo Int'l Airport and connected to entertaining facilities underground. The detailed review you have left would be a great... More 

Houston, Texas
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 25, 2015 via mobile

Best location when arriving or departing from Gimpo Airport. The hotel is also on the subway line to Seoul and incheon and connected to the shopping mall with many restaurants. Free wifi. No room service. I believe there is way to get free breakfast at the time of making reservations, but not sure.

Was this review helpful? Yes 4
LotteCityHotel, 제너럴 매니저 at Lotte City Hotel Gimpo Airport, responded to this review

Dear ASB052 Thank you for staying in Lotte City Hotel Gimpo Airport. We express our greetings with our warm heart. We are glad that you have enjoyed your stay in our hotel. As you mentioned, our hotel is well located in front to Gimpo Int'l Airport, and we are happy to hear that you enjoyed the benefit. Thank you again... More 

Adelaide, Australia
Level Contributor
173 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed May 24, 2015

This was a great hotel, linked to Gimpo Airport and offering everything you could want in one location. This hotel is connected to the large Lotte Mall, so you will have no problems finding something to eat a place to shop or even watch a movie. This was the most comfortable bed I slept in during my Korea trip and... More 

Was this review helpful? Yes 3
LotteCityHotel, 제너럴 매니저 at Lotte City Hotel Gimpo Airport, responded to this review

Dear Kris P Warm greetings from Lotte City Hotel Gimpo Airport. Thank you for staying in Lotte City Hotel Gimpo Airport. We sincerely appreciate your comment about our hotel on Trip Advisor. As you mentioned, Lotte City Hotel Gimpo Airport is well located in front of Gimpo Int'l Airport. Also, our hotel is connected to Cinema, Mall, Department Store and... More 

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