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All 388 Seoul hotels

Sheraton Seoul D Cube City Hotel

4.5 of 5 Hotel   |   662 Gyeongin-ro, Guro-gu, Seoul 152-887, South Korea
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Sheraton Seoul D Cube City Hotel
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91%
Ranked #4 of 388 hotels in Seoul
A recent review
5 of 5 stars reviewed 5 days ago
EExpeditions Los Angeles, California
  • Reviews (590)
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590 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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  • Chinese (Simplified) first
  • English first
  • French first
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English first
Los Angeles, California
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This past April I visited Seoul for the first time and Sheraton Seoul D Cube City Hotel made my stayed pleasant. Thanks to the informative concierge and front desk staff. I stayed 4 nights in total, 3 nights was paid by my AMEX SPG points and 1 night out of pocket with AAA discounts. Although my booking excludes breakfast and... More

Was this review helpful? Yes
Matthias_Sutter, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Mr./Ms. EExpeditions, Thank you for your resent stay with us at Sheraton Seoul D Cube City Hotel. We appreciate you taking your valuable time to provide us such a wonderful and a detailed feedback. We are glad to read that you enjoyed your stay in our club room with various privileges for club guests. As you have mentioned, providing... More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

since my last complaint, I have been visiting the hotel for more than a half dozen times, all else have meet my requirements and hopefully this will be extended to all customers who are stilling with the hotel, great work, please keep it going.

Was this review helpful? Yes 1
Matthias_Sutter, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Ms. Ng, Thank you very much for your frequent visit to Sheraton Seoul D Cube City Hotel. We truly appreciate you taking the time to share your experience on TripAdvisor and we are pleased to read that all requirements met your satisfaction. Our associates continually strive to improve our service delivery and your warm words are the best motivation... More

Rochester, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I stayed at the Sheraton D Cube City for 10 nights at the end of June 2014. We'd done our research, read the reviews here and expected great things. We weren't disappointed. The room: Our room, 3409 was great, roomy and with an amazing view. The in-room coffee was honestly the best I have experienced. Each day... More

Was this review helpful? Yes 2
Matthias_Sutter, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Mr./Ms. Littlepen14, Warm greetings from Sheraton Seoul D Cube City Hotel! We are extremely pleased to read that your recent 10 night stay with us at Sheraton Seoul D Cube City Hotel was ‘amazing’ and up to your satisfaction. It is always a great pleasure to receive such a positive and detailed feedback. Comments like this motivate us to... More

Redmond, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family stayed at Sheraton D Cube for 10 days and just left today. And we already miss it! From the moment we arrived (~8pm), we were greeted by perhaps the friendliest staff we have ever seen in all Starwood hotels we been to. Candy from the concierge team took us to our room and made sure we had everything... More

Was this review helpful? Yes 2
Matthias_Sutter, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Mr./ Ms. Wentseng Warm greetings from Sheraton Seoul D Cube City Hotel. Thank you very much for your valuable feedback posted on TripAdvisor We are happy to hear that you enjoyed your stay on your child’s birthday and our genuine care has met your expectation. I am very pleased to hear your comments regarding our friendly associates from front... More

San Ramon, California
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an updated edited review from an earlier one that we did while scheduling our trip, so this is lengthy. I'll attempt some humor to distract from the boring parts. If you aren't interested in the details, go to section of interest. This review is really all about the staff as they stand out far above anything we've seen... More

Was this review helpful? Yes 1
Matthias_Sutter, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Glen, Warm greetings from Sheraton Seoul D Cube City Hotel. We sincerely appreciate you taking your valuable time to provide us such a wonderful and detailed feedback. It is rewarding and equally motivation for us to further strive to continuously improve our level of service and care. It was a great pleasure to have you staying with us and... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I am extremely disappointed with my two recent visits at the Starwood Hotel Group. I stayed at Sheraton D Cube City Seoul Hotel from 7 June to 11 June 2014. It was normal that I had to provide an incidental guarantee when I checked in the hotel, therefore I provided a credit card for this guarantee. However, I really don’t... More

Was this review helpful? Yes 1
Matthias_Sutter, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear littlepoormandy, Thank you for taking the time in sharing with us your unfortunate experience and please accept my sincerest apologies for not being able to meet your expectations on this occasion. Please allow me to explain, we do take pre-authorization on our guests/your credit card upon arrival with their/your approval to put a hold on enough funds to cover... More

New York
Top Contributor
158 reviews 158 reviews
121 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Firstly the location in the south west of the city is at least 25 to 45 minutes by taxi depending on traffic from the historical and shopping areas. So for sightseeing it's just too far. But if that isn't your main purpose, it's a well appointed hotel with panoramic views and a good department store, wide range of restaurants in... More

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Matthias_Sutter, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Dear Mr./ Ms. phdtravel, Thank you for your resent stay with us here at Sheraton Seoul D Cube City Hotel and leaving us with your most valuable feedback. We are happy to read that you enjoyed our beautiful view of Seoul, however I have also noted your comments regarding our Wifi pricing, limited lighting and aircon control panel were not... More

Copenhagen, Denmark
Top Contributor
56 reviews 56 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is situated on top of a subway station. That is extremely convenient. Rooms are comfy and large and with a great view. Staff is very polite and helpful. Restaurant on site is good with a huge buffet. Only downside, quite a big one, was the aircondition in the room. Both me and my collegue experienced a very noisy... More

Was this review helpful? Yes
Matthias_Sutter, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Hello Farcin, Warm greetings from Sheraton Seoul D Cube City Hotel. Thank you for your valuable review posted on TripAdvisor. We sincerely appreciate you for the valuable comment which assists us greatly in monitoring our services and facilities. All associates at Sheraton Seoul D Cube City Hotel strive to provide most comfortable stay to all our guests, in regards to... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Firstly I'd like to thank Lucy Choi for going the extra mile for us when we needed most! Ensured our room was here ready and waiting for us when we arrived safely, even with the delay not being our fault. She is an asset to an extraordinary luxury company and hotel group! The 2 night stay has been one of... More

Was this review helpful? Yes
Matthias_Sutter, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Hello Phil N Thank you for sharing your feedback regarding your recent stay with us at Sheraton Seoul D Cube City Hotel! We are most happy to learn that you had a wonderful stay, and your positive comments has been shared with all our exceptional team members, specially Lucy, Olivia, Kelly and Nick and we will continue to focus on... More

Munich
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy to go shopping mall, great facility. Highly recommend!

Was this review helpful? Yes
Matthias_Sutter, General Manager at Sheraton Seoul D Cube City Hotel, responded to this review

Hello JH S Thank you for your recent stay with us at Sheraton Seoul D Cube City Hotel! We are happy to hear that you had a comfortable stay with us with our facilities, your compliment comment truly inspired and motivated all of us and your valuable comment has been shared with all our associates, especially Club Lounge team member.... More

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Additional Information about Sheraton Seoul D Cube City Hotel

Address: 662 Gyeongin-ro, Guro-gu, Seoul 152-887, South Korea
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Seoul D Cube City Hotel 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#2 Spa Hotel in Seoul #3 Luxury Hotel in Seoul #3 Romantic Hotel in Seoul #3 Family Hotel in Seoul #7 Business Hotel in Seoul
Hotel Class
Official Description (provided by the hotel)
The Soul of SeoulRelax, reconnect and share memories at our five-star hotel. Situated in the heart of D-Cube City's sights, shopping, entertainment and offices in southwest Seoul, it boasts iconic views of the capital from its 41st floor lobby, the highest in Korea. ... more   less 
Number of rooms
269

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