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Banyan Tree Club and Spa Seoul

Travelers' Choice award winner
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San 5-5 Jangchung-Dong 2-Ga, Jung-Gu, Seoul 100-857, South Korea
Best prices for: 1 room 1 guest
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Banyan Tree Club and Spa Seoul
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164 Reviews from our TripAdvisor Community

Traveler rating
    85
    47
    17
    9
    6
See reviews for
51
52
8
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Beijing Region, China
2 reviews
2 of 5 stars Reviewed yesterday NEW

poor service but room was nice. all staff were not friendly and kind to guest. I think it was only provided 3 star rating service.

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Singapore
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 22, 2015 via mobile

My first time in Seoul & I stayed for two nights in the Banyan Tree. It is about 1 hour from Incheon Airport. The service is generally excellent, with a wonderful breakfast served- the Korean beef soup served pipping hot was a standout, as was the Korean porridge. The hotel has nice grounds & I have recommended it to my... More 

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Kelly L, Hotel at Banyan Tree Club and Spa Seoul, responded to this review

Dear Guest, Thank you for your precious time for reviewing Banyan Tree Club & Spa Seoul. It is the great pleasant to hear that you had great time staying with us. Hope we could assist you again soon! More 

Seoul, South Korea
1 review
5 of 5 stars Reviewed April 4, 2015

i have experience stay in bintan banyan tree. it was nice. and this march i stayed seoul banyan tree with my husband. room condition and service was very nice although we couldnt enjoy outside pool 'oasis'. usually room condition of seoul is very small. but room was not small and condition was good. i want to choose again seoul banyan... More 

Review collected in partnership with BanyanTree.com

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Kelly L, Ms. at Banyan Tree Club and Spa Seoul, responded to this review

Thank you for your commnet. More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2015

The room itself was perfect except for the temperature. We had the hotel staff help us set the temperature to the absolute lowest it would go (around 59 degrees F), but the room was constantly above 80F for the entire stay. That being said, we had the standard room, and it was glorious. The indoor relaxation pool was fantastic, and... More 

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Kelly L, Manager at Banyan Tree Club and Spa Seoul, responded to this review

Dear Guest, Thank you for your precious time for reviewing Banyan Tree Club & Spa Seoul! It is the great pleasant to hear that you had great time staying with us! Hope we could assist you again soon! More 

Chungju
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

My first visit on Banyan tree in Seoul~ My wife and I were absolutely satisfied with clean room, proper temperature and humidity, and kind service. Best one is beautiful view of Namsan in night. Strongly recommend!

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
minji2014, Manager at Banyan Tree Club and Spa Seoul, responded to this review

Dear Guest, Thank you for your precious time for reviewing Banyan Tree Club & Spa Seoul! It is the great pleasant to hear that you had great time staying with us! Hope we could assist you again soon! Best Regards, Banyan Tree Club & Spa Seoul More 

Hong Kong
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed November 13, 2014

Like many other visitors my wife and I were very much attracted by the presence of a HUGE indoor pool inside even the standard Deluxe Room. Who wouldn't want to relax in your own private spa, any time at your own leisure, with colourful maple leaves of Namshan outside the glass curtain wall of your room? Our air/hotel package also... More 

Was this review helpful? Yes 1
minji2014, Guest Relations Manager at Banyan Tree Club and Spa Seoul, responded to this review

Dear Guest, Thank you for your precious time for reviewing Banyan Tree Club & Spa Seoul! We deeply regret and apologize for the inconvenience you have experienced while you staying with us. We would like to keep your sincere comment by solving our maintenance by sharing with all of our staff in our hotel and management for better service and... More 

Holland, Michigan, United States
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 5, 2014

NOT a global hotel and/or a hotel for long term guests. A comedy of errors from check-in to check out. Many billing mistakes, problems with simple instructions, poor (nearly incapable) service, and a lack of accountability and ownership. It got so bad that I asked to see the GM personally to discuss the many problems, and he wouldn't even show... More 

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Kelly L, Manager at Banyan Tree Club and Spa Seoul, responded to this review

Dear Guest, We appriciate for your precious time for reviewing Banyan Tree Club & Spa Seoul. We deeply regret and apologize for the inconvenience you have experienced while you staying with us. Thank you for sparing your time to let us know your concerns. We promise you that we wiil try to fix those problems. Thank you Warm regards, More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 3, 2014

On 27th Oct, I stayed with my husband in one of their deluxe suites, hoping to enjoy a relaxing night after 3 days of shopping and sight seeing. At first, all the hotel and room setting seems well placed and the impression was good. But very sooner, I noticed that the bathroom light was out, the air con was not... More 

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minji2014, Guest Relations Manager at Banyan Tree Club and Spa Seoul, responded to this review

Dear Ms. Cathy, Thank you for your precious time for reviewing Banyan Tree Club & Spa Seoul! We deeply regret and apologize for the inconvenience you have experienced while you staying with us. We would like to keep your sincere comment by solving our maintenance by sharing with all of our staff in our hotel and management for better service... More 

Seoul, South Korea
Top Contributor
54 reviews 54 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 30, 2014

The location of the hotel is bit off from the downtown, and the hotel was renovated and rebuilt on the old hotel called "Tower Hotel". The hotel has 2 buildings, hotel and club building. My room was located on the club building, on 6rd floor. The check in was easy but not so fast. The room was... Well, interesting!! A... More 

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minji2014, Guest Relations Manager at Banyan Tree Club and Spa Seoul, responded to this review

Dear Irxraydoc, Thank you for your precious time for reviewing Banyan Tree Club & Spa Seoul! It is the great pleasant to hear that you had generally great time staying with us! We respect your personal views expressed in regards to our service on food and beverage and would like to highlight for your next visit that we are more... More 

Contributor
19 reviews 19 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 27, 2014 via mobile

when i come to seoul there is no place i would rather be other than here!!!! the room with a private small pool and steam bath in the shower room IS DA PLACE!!!!! located at namsan with taxi you are at 5 minutes from everything!!!!

Was this review helpful? Yes 1
minji2014, Guest Relations Manager at Banyan Tree Club and Spa Seoul, responded to this review

Dear Bozerie, Thank you for your precious time for reviewing Banyan Tree Club & Spa Seoul! It is the great pleasant to hear that you had great time staying with us! Hope we could assist you again soon! Best Regards, Banyan Tree Club & Spa Seoul More 

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