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Lotte City Hotel Mapo

Travelers' Choice award winner
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109 Mapo-daero, Mapo-Gu, Seoul, South Korea
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Best prices for: 1 room 1 guest
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Lotte City Hotel Mapo
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750 Reviews from our TripAdvisor Community

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Traveler rating
    361
    337
    45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (750)
  • Mar-May only
    (200)
  • Jun-Aug only
    (182)
  • Sep-Nov only
    (220)
  • Dec-Feb only
    (148)
All months
Beijing, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I always choose this hotel for my business trip whenever visit to seoul. Perfect location and many transportations makes me choose this lotte city hotel. The staffs are very helpful and try to do something for me every time even they are not good at speaking chinese ;) Actually there is a girl who speaks chinese perfectly Gloria? Glory? I... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Mapo. Thank you for taking the time to write a review and for selecting our hotel. Also your encouraging reveiw and compliments for front desk staffs will motivates us to continue to create lasting memories for our guests. Also I'm very glad to hear that you felt comfortable and relaxed during your stay! We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Its a really nice hotel. Outstanding location near the downtown every staff provided fantastic service. Even If you don't have any information any idea no problem to enjoying Seoul.And staffs at the front desk have many information around hotel. It's lovely experience to me. It was good experience! We would like to come again.

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Mapo. It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. I'm very glad to know the location of our hotel has brought you much convenience during your trip. We hope to be able to welcome you back soon and if there is any assistance you require,... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel for 3 nights. It was really comfortable stay, especially the bed. Location was perfect to get everywhere I've been to. Shuttle bus took me some tourist spot. Inside the building, there were big supermarket and bakery. The best thing of this hotel was the free coffee!!! A coffee table was set at the lobby so... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Mapo. Thank you for your stay with LOTTE City Hotel Mapo and your review regarding our hotel. Your review will be definitely helpful for for our potential guests and for us. I'd love to hear that you like shuttle service and free coffee service in the morning. Once again, thank you very much for... More 

Hong Kong, China
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

Room size is small but comfortable. Front Desk & Cafe service is excellent. The hotel driver is superb and absolutely professional

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Mapo. Thank you for taking the time to write a review and for selecting our hotel. Also your encouraging reveiw and compliments for front desk staffs will motivates us to continue to create lasting memories for our guests. We would be delighted to have you back with us. Thank you.  Best regards, Luke... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here on Monday night. Being a budget hotel we were not expecting too much, but this hotel far exceeded our expectations. The rooms are quite small but were clean and comfortable. the beds were huge plus for us. Also I have to say how pleasantly surprised we were. What great customer service from all of the staff we... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Greetings from Lotte City Hotel Mapo and thank you for your delightful review. I am happy to hear that you enjoyed your stay with us, particularly you were satisfied with our customer services. We look forward to welcoming you back for more memorable experiences. Once again, thank you very much for being our guest and I hope to see you... More 

Chihuahua, Mexico
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

As a few of the reviewers have said this is a nice hotel with some stripped down services. It does not have Room Service or Bellman. What it does have is very comfortable, clean, quiet rooms with automatic lights, a very special toilet, great shower with excellent pressure and a tub.. One review said it was too cold to use... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Mapo. Thank you for staying with us and taking the time to write such an encouraging review. The staffs are most delighted to receive the good reveiw from you. And we greatly appreciate your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our... More 

Paris, France
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 18, 2015 via mobile

I stayed here last week and it's not a first time actually. Anyway this time the front desk staff offered me deluxe double room for free of charge. The deluxe room was perfect! It's more spacious than I think. The room were bright and clean. Especially the bed is really big, I think it's large enough to hold three people!... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for staying with us and taking the time to write such an encouraging review. The staffs are most delighted to receive the good reveiw from you. And we are glad that you really were satisfied with deluxe double room. Your review will be definitely helpful for our potential guests and for us! Thank you also for selecting the... More 

Quezon City, Philippines
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed April 21, 2015

When going out of the country, choosing the right hotel is on the top of our list. So let me break it down to you our opinion of this hotel. LOCATION What more could you ask for? Gongdeok station is at the first basement level of the hotel, so that means only a few walk to go to South Korea's... More 

Was this review helpful? Yes 2
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. Also thank you for give us feedback as well. Your candid and detailed review about our hotel was very helpful and we will always keep in mind so that your stay next time would be more perfect and satisfying. Especially I'm glad to... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 15, 2015

We got a double bed + a single bed room. Clean. Staff are helpful though not as cheerful and warm as those in Lotte Hotel World. Breakfast is just ok... we love the shuttle bus service. It goes to most popular places like Hongik, Ehwa, Gengpokgung, Myeongdong... The shuttle bus looks new but quite bumpy. There are several cafes and... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for your stay with LOTTE City Hotel Mapo and your review regarding our hotel. Your review will be definitely helpful for for our potential guests and for us!. As your valuable comment, we will consider and discuss about the quality of breakfast. And also we will do our best to improve our efforts about the other issue. I'd... More 

New York
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 12, 2015

The hotel is located directly above a subway station, close to many amenities. Slightly off the beaten track but that it a good thing in fast-paced Seoul. The breakfast buffet was plentiful and kept us full through most of the day. Swimming pool was very nice.

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. I'm very glad to know the location of our hotel has brought you much convenience during your trip. We hope to be able to welcome you back soon and if there is any assistance you require, please never hesitate to let us know.... More 

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