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Lotte City Hotel Mapo

Travelers' Choice award winner
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109 Mapo-daero, Mapo-Gu, Seoul, South Korea
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Lotte City Hotel Mapo
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Lotte City Hotel Mapo
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724 reviews from our community

Traveler rating
    347
    328
    42
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • Chinese (Simplified) first
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Singapore, Singapore
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Was here for 5 nights. The location is quite centralized and the subway station entrance is just right besides. There were shops, a lotte supermarket and some cafes below and it is so convenient. Airport bus is just a road across too. The room itself is very clean and quite spacious. Amenities were all provided for. We were staying at... More 

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Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in this hotel from 19-22 March. Location is great. There are supermarket and coffee shops in the plaza of the hotel. We stayed in the family twin room and size is fit. We tried the morning buffet on 22-March and I was a bit disappointed about the quality of bread, cold salmon & coffee. It should be somehow... More 

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Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for your stay with LOTTE City Hotel Mapo and your review regarding our hotel. Your review will be definately helpful for for our potential guests and for us!. As your valuable comment, we will consider and discuss about the quality of breakfast. And also we will do our best to improve our efforts about the other issue. Once... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the LOTTE City Hotel Mapo for two nights. The service provided is one of the best among all the hotels we've been to in different countries. Great location. We'll stay here again next time we visit Seoul.

Was this review helpful? Yes 2
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. We will always do our best to present the best gift for your stay in Seoul, Korea. We look forward welcoming you again when you next visit here. Thank you Best regards, Luke Shin General Manager LOTTE CITY HOTEL MAPO More 

edinburgh, scotland
Top Contributor
73 reviews 73 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just back from a single night here. Very solid, no fuss, comfortable business hotel. Easy to get to (next to the subway and taxi drivers know it) and the all important check in was done quickly and with some charm. Even though I was an hour early, they gave me my room right away and it was good. Reasonably spacious,... More 

Was this review helpful? Yes 2
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for taking the time to share your experience with us. We will always do our best to present the best gift for your stay in Seoul, Korea. It's great to hear that you satisfied many things in our hotel. Thank you also for selecting the Lotte City Hotel Mapo and for wanting to return. My team and I... More 

Hong Kong, China
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed February 23, 2015

Lotte City hotel is a standard 4-5star property, good spacious rooms, clean bathrooms and amenities included. Its right in the middle of downtown just above the Subway/Airport Arex train station! Front desk was efficient and very helpful, ATM, grocery, supermarket everything in the basement so didnt have to venture too far. Sometimes it would have been nice to have room... More 

Was this review helpful? Yes 2
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for your review and I am happy to read that the location of our hotel has brought you much convenience during your visit. And we greatly appreciate your compliments on the spacious and clean bath room as well as our front desk staffs. Should your travel plans bring you back to Seoul, we would be delighted to have... More 

Senior Contributor
29 reviews 29 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 14, 2015

this hotel is pretty and comfortable,clean,I had a great time there also I had a very good vision of the city in my room, the customers were polite,gentils and kind since my check in until my check out, I particularly didnt like the localization , I found away from the main activity city, the subway close a little more complicated... More 

Was this review helpful? Yes 2
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. Guilhermeimai Greetings from Lotte City Hotel Mapo and thank you for your delightful review. I am happy to hear that you enjoyed your stay with us, particularly enjoying your time with good view of the room. We look forward to welcoming you back for more memorable experiences. Thank you. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015 via mobile

Lotte city hotel mapo was soooo lovely hotel. The location was good and the staffs were nice, helpful. When I tried to go skiing i had no idea. A staff at front desk helped me out so i could make a reservation for the shuttle bus and ticket. Thanks to her, I enjoyed and had a lot of fun there.... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. blackbeautybb I'm very glad to know you have enjoyed all of the things especially skiing in Korea. Also your encouraging reveiw and compliments for front desk staffs will motivates us to continue to create lasting memories for our guests. Thank you for sharing your comments regarding the tax refund! We are looking forward to welcoming you back soon at... More 

Brentwood, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2015

Just got back from Seoul. The Lotte City Hotel Mapo, Seoul ( not to be confused with the Lotte Hotel, Seoul ), is primarily a business hotel, and the quality is right up there. The not-quite-so-good-bits..... for 3 of us ( all adults ), the room could have been a lot bigger. it would have been nice to have had... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. martin s Thank you for taking the time to write a review and for selecting our hotel. We greatly appreciate your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our facilities. When you are next in Seoul, we look forward to welcoming you back. Thank you. More 

Perth, Australia
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 30, 2014

Family holiday with husband and daughter, was lovely staying at this hotel. Caught limousine bus from airport (very convenient, dropped us across road from hotel at bus stop). We had triple room, double bed and single, room average size but bathroom was fantastic, beautiful rain shower-head and they even left sponges to wash with (nice touch). Loved the bidet, it... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. champion 113 Thank you for your feedback. Please accept my sincere apology for carelessness service during your staying. Housekeeping and all staffs will consistently extending genuine care toward our guest's enquiries and requests. I hope we have provided you with better service. We would be delighted to have you back with us. Thank you. More 

Suva
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 24, 2014 via mobile

We had a really great time in Seoul, primarily because of the hotel. The location is quite far from the shopping district BUT very accessible because of the train station at the basement of the hotel. There are also good variety of restaurants at the bottom floors with some boutiques, parlor and supermarket. The rooms are very clean and the... More 

Was this review helpful? Yes 2
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. HF0119 It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. We will always do our best to present the best gift for your stay in Seoul, Korea. We sincerely hope to see you in the near future. Thank you More 

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