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Lotte City Hotel Mapo

Travelers' Choice award winner
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109 Mapo-daero, Mapo-Gu, Seoul, South Korea
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Lotte City Hotel Mapo
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735 Reviews from our TripAdvisor Community

Traveler rating
    351
    334
    43
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (735)
  • Mar-May only
    (200)
  • Jun-Aug only
    (167)
  • Sep-Nov only
    (220)
  • Dec-Feb only
    (148)
All months
Chihuahua, Mexico
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As a few of the reviewers have said this is a nice hotel with some stripped down services. It does not have Room Service or Bellman. What it does have is very comfortable, clean, quiet rooms with automatic lights, a very special toilet, great shower with excellent pressure and a tub.. One review said it was too cold to use... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Warm greetings from LOTTE City Hotel Mapo. Thank you for staying with us and taking the time to write such an encouraging review. The staffs are most delighted to receive the good reveiw from you. And we greatly appreciate your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our... More 

Paris, France
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here last week and it's not a first time actually. Anyway this time the front desk staff offered me deluxe double room for free of charge. The deluxe room was perfect! It's more spacious than I think. The room were bright and clean. Especially the bed is really big, I think it's large enough to hold three people!... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for staying with us and taking the time to write such an encouraging review. The staffs are most delighted to receive the good reveiw from you. And we are glad that you really were satisfied with deluxe double room. Your review will be definitely helpful for our potential guests and for us! Thank you also for selecting the... More 

Quezon City, Philippines
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed April 21, 2015

When going out of the country, choosing the right hotel is on the top of our list. So let me break it down to you our opinion of this hotel. LOCATION What more could you ask for? Gongdeok station is at the first basement level of the hotel, so that means only a few walk to go to South Korea's... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. Also thank you for give us feedback as well. Your candid and detailed review about our hotel was very helpful and we will always keep in mind so that your stay next time would be more perfect and satisfying. Especially I'm glad to... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2015

We got a double bed + a single bed room. Clean. Staff are helpful though not as cheerful and warm as those in Lotte Hotel World. Breakfast is just ok... we love the shuttle bus service. It goes to most popular places like Hongik, Ehwa, Gengpokgung, Myeongdong... The shuttle bus looks new but quite bumpy. There are several cafes and... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for your stay with LOTTE City Hotel Mapo and your review regarding our hotel. Your review will be definitely helpful for for our potential guests and for us!. As your valuable comment, we will consider and discuss about the quality of breakfast. And also we will do our best to improve our efforts about the other issue. I'd... More 

New York
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 12, 2015

The hotel is located directly above a subway station, close to many amenities. Slightly off the beaten track but that it a good thing in fast-paced Seoul. The breakfast buffet was plentiful and kept us full through most of the day. Swimming pool was very nice.

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. I'm very glad to know the location of our hotel has brought you much convenience during your trip. We hope to be able to welcome you back soon and if there is any assistance you require, please never hesitate to let us know.... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 11, 2015

Great room with new furnishings. Great room accessories. Great convenience with subway, supermarket, restaurants, shopping right below the hotel. Great Hotel staff with good English speaking and with beautiful smiles. Easy to catch the airport direct shuttle bus for won10000 or won16000 (I preferred as lesser stops) which is just a short walking distance.

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for your review and I am happy to read that the location of our hotel has brought you much convenience during your visit. And we greatly appreciate your compliments on the staff as well as great room. Should your travel plans bring you back to Seoul, we would be delighted to have you back with us. Thank you... More 

Contributor
11 reviews 11 reviews
11 hotel reviews
4 of 5 stars Reviewed April 4, 2015

Had stayed in this four star hotel couple of time is the past two years. Hotel is located right on top of the Gongdeok station which is very convenient for public transport. Supermarket and restaurants are available in the basement. Limousines coach are available to and fro to Incheon airport. Service and breakfast are not fantastic but acceptable. Hotel room... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for your stay with LOTTE City Hotel Mapo and your review regarding our hotel. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back for more memorable experiences. If you have any further inquiries regarding hotel, please do not hesitate to contact us. Thank you. Best regards, Luke Shin... More 

Macau, China
Top Contributor
50 reviews 50 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 3, 2015

It was my 3rd time traveling to Korea Seoul. This time I did not stay at the central Seoul Myodong area, it turned out not to be as not convenience as I expected. The hotel is connected with a shopping mall and also a easy access to subway station Mapo just down the basement floor. There is an express subway... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear, Ms.EL_Espia It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. Also thank you for give us feedback as well. Your candid and detailed review about our hotel was very helpful and we will always keep in mind so that your stay next time would be more perfect and satisfying. We will... More 

Singapore, Singapore
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 30, 2015

Was here for 5 nights. The location is quite centralized and the subway station entrance is just right besides. There were shops, a lotte supermarket and some cafes below and it is so convenient. Airport bus is just a road across too. The room itself is very clean and quite spacious. Amenities were all provided for. We were staying at... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for staying with us and taking the time to write such an encouraging review. The staffs are most delighted to receive the good reveiw from you. And we greatly appreciate your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our facilities. Thank you also for selecting the... More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 27, 2015

We stayed in this hotel from 19-22 March. Location is great. There are supermarket and coffee shops in the plaza of the hotel. We stayed in the family twin room and size is fit. We tried the morning buffet on 22-March and I was a bit disappointed about the quality of bread, cold salmon & coffee. It should be somehow... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for your stay with LOTTE City Hotel Mapo and your review regarding our hotel. Your review will be definately helpful for for our potential guests and for us!. As your valuable comment, we will consider and discuss about the quality of breakfast. And also we will do our best to improve our efforts about the other issue. Once... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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