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Lotte City Hotel Mapo

4.0 of 5 109 Mapo-daero, Mapo-Gu, Seoul, South Korea
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Lotte City Hotel Mapo
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Lotte City Hotel Mapo
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719 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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edinburgh, scotland
Top Contributor
62 reviews 62 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars NEW

Just back from a single night here. Very solid, no fuss, comfortable business hotel. Easy to get to (next to the subway and taxi drivers know it) and the all important check in was done quickly and with some charm. Even though I was an hour early, they gave me my room right away and it was good. Reasonably spacious,... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for taking the time to share your experience with us. We will always do our best to present the best gift for your stay in Seoul, Korea. It's great to hear that you satisfied many things in our hotel. Thank you also for selecting the Lotte City Hotel Mapo and for wanting to return. My team and I... More 

Hong Kong, China
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago

Lotte City hotel is a standard 4-5star property, good spacious rooms, clean bathrooms and amenities included. Its right in the middle of downtown just above the Subway/Airport Arex train station! Front desk was efficient and very helpful, ATM, grocery, supermarket everything in the basement so didnt have to venture too far. Sometimes it would have been nice to have room... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for your review and I am happy to read that the location of our hotel has brought you much convenience during your visit. And we greatly appreciate your compliments on the spacious and clean bath room as well as our front desk staffs. Should your travel plans bring you back to Seoul, we would be delighted to have... More 

Senior Contributor
29 reviews 29 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 14, 2015

this hotel is pretty and comfortable,clean,I had a great time there also I had a very good vision of the city in my room, the customers were polite,gentils and kind since my check in until my check out, I particularly didnt like the localization , I found away from the main activity city, the subway close a little more complicated... More 

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Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. Guilhermeimai Greetings from Lotte City Hotel Mapo and thank you for your delightful review. I am happy to hear that you enjoyed your stay with us, particularly enjoying your time with good view of the room. We look forward to welcoming you back for more memorable experiences. Thank you. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015 via mobile

Lotte city hotel mapo was soooo lovely hotel. The location was good and the staffs were nice, helpful. When I tried to go skiing i had no idea. A staff at front desk helped me out so i could make a reservation for the shuttle bus and ticket. Thanks to her, I enjoyed and had a lot of fun there.... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. blackbeautybb I'm very glad to know you have enjoyed all of the things especially skiing in Korea. Also your encouraging reveiw and compliments for front desk staffs will motivates us to continue to create lasting memories for our guests. Thank you for sharing your comments regarding the tax refund! We are looking forward to welcoming you back soon at... More 

Brentwood, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2015

Just got back from Seoul. The Lotte City Hotel Mapo, Seoul ( not to be confused with the Lotte Hotel, Seoul ), is primarily a business hotel, and the quality is right up there. The not-quite-so-good-bits..... for 3 of us ( all adults ), the room could have been a lot bigger. it would have been nice to have had... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. martin s Thank you for taking the time to write a review and for selecting our hotel. We greatly appreciate your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our facilities. When you are next in Seoul, we look forward to welcoming you back. Thank you. More 

Perth, Australia
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 30, 2014

Family holiday with husband and daughter, was lovely staying at this hotel. Caught limousine bus from airport (very convenient, dropped us across road from hotel at bus stop). We had triple room, double bed and single, room average size but bathroom was fantastic, beautiful rain shower-head and they even left sponges to wash with (nice touch). Loved the bidet, it... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. champion 113 Thank you for your feedback. Please accept my sincere apology for carelessness service during your staying. Housekeeping and all staffs will consistently extending genuine care toward our guest's enquiries and requests. I hope we have provided you with better service. We would be delighted to have you back with us. Thank you. More 

Suva
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 24, 2014 via mobile

We had a really great time in Seoul, primarily because of the hotel. The location is quite far from the shopping district BUT very accessible because of the train station at the basement of the hotel. There are also good variety of restaurants at the bottom floors with some boutiques, parlor and supermarket. The rooms are very clean and the... More 

Was this review helpful? Yes 2
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. HF0119 It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. We will always do our best to present the best gift for your stay in Seoul, Korea. We sincerely hope to see you in the near future. Thank you More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014

I stayed 2 nights. The hotel is fantastic, excellent location is excellent with 2 subway stations in the basement. The room is very spacious with good view. We had breakgast every morning. The food is good, service is so nice. Greatly recommended.

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. tree4758 Thank you for your review and I am happy to read that the transportion is convenient for you. And we greatly appreciate your compliments on the spacious and clean room as well as the food offered in our restaurants. Should your travel plans bring you back to Seoul, we would be delighted to have you back with us.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014 via mobile

I was worry about choosing local brand hotel. And I saw the Lotte 'City' hotel is quite different with Lotte Hotel. But after my staying at here, I totally satisfied all of the things. :) The hotel room is quite small but cozy. Especially i like bathroom, that is so big! Basement of the hotel, there are many different restaurants,... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. Rucheli It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. We will always do our best to present the best gift for your stay in Seoul, Korea. The Lotte 'City' Hotel Mapo is offer comfortable staying with resonable price. We sincerely hope to see you in the near future. Thank you More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014 via mobile

I've stayed here several times whenever I visit to Korea for my business trip. Location is really suite on me because yeouido is very close from here it just takes me only 10min whatever you take a bus or a taxi. I usually take a bus(most of buses go to yeouido) Also many attractions are close. Hotel room is tiny&modern,staffs... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear. Katarin_tt It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. I'm very glad to know the location of our hotel has brought you much convenience during your business trip. We hope to be able to welcome you back soon and if there is any assistance you require, please never hesitate to... More 

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Additional Information about Lotte City Hotel Mapo

Address: 109 Mapo-daero, Mapo-Gu, Seoul, South Korea
Phone Number:
Location: South Korea > Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lotte City Hotel Mapo 4*
Number of rooms: 284
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Hotel Style:
#5 Luxury Hotel in Seoul
#17 Romantic Hotel in Seoul
#18 Business Hotel in Seoul
#25 Family Hotel in Seoul

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