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Lotte City Hotel Mapo

Travelers' Choice award winner
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109 Mapo-daero, Mapo-Gu, Seoul, South Korea
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Lotte City Hotel Mapo
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Lotte City Hotel Mapo
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728 reviews from our community

Traveler rating
    347
    332
    42
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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Quezon City, Philippines
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 1 week ago

When going out of the country, choosing the right hotel is on the top of our list. So let me break it down to you our opinion of this hotel. LOCATION What more could you ask for? Gongdeok station is at the first basement level of the hotel, so that means only a few walk to go to South Korea's... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. Also thank you for give us feedback as well. Your candid and detailed review about our hotel was very helpful and we will always keep in mind so that your stay next time would be more perfect and satisfying. Especially I'm glad to... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got a double bed + a single bed room. Clean. Staff are helpful though not as cheerful and warm as those in Lotte Hotel World. Breakfast is just ok... we love the shuttle bus service. It goes to most popular places like Hongik, Ehwa, Gengpokgung, Myeongdong... The shuttle bus looks new but quite bumpy. There are several cafes and... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for your stay with LOTTE City Hotel Mapo and your review regarding our hotel. Your review will be definitely helpful for for our potential guests and for us!. As your valuable comment, we will consider and discuss about the quality of breakfast. And also we will do our best to improve our efforts about the other issue. I'd... More 

New York
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located directly above a subway station, close to many amenities. Slightly off the beaten track but that it a good thing in fast-paced Seoul. The breakfast buffet was plentiful and kept us full through most of the day. Swimming pool was very nice.

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. I'm very glad to know the location of our hotel has brought you much convenience during your trip. We hope to be able to welcome you back soon and if there is any assistance you require, please never hesitate to let us know.... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great room with new furnishings. Great room accessories. Great convenience with subway, supermarket, restaurants, shopping right below the hotel. Great Hotel staff with good English speaking and with beautiful smiles. Easy to catch the airport direct shuttle bus for won10000 or won16000 (I preferred as lesser stops) which is just a short walking distance.

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for your review and I am happy to read that the location of our hotel has brought you much convenience during your visit. And we greatly appreciate your compliments on the staff as well as great room. Should your travel plans bring you back to Seoul, we would be delighted to have you back with us. Thank you... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Had stayed in this four star hotel couple of time is the past two years. Hotel is located right on top of the Gongdeok station which is very convenient for public transport. Supermarket and restaurants are available in the basement. Limousines coach are available to and fro to Incheon airport. Service and breakfast are not fantastic but acceptable. Hotel room... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for your stay with LOTTE City Hotel Mapo and your review regarding our hotel. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back for more memorable experiences. If you have any further inquiries regarding hotel, please do not hesitate to contact us. Thank you. Best regards, Luke Shin... More 

Macau, China
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was my 3rd time traveling to Korea Seoul. This time I did not stay at the central Seoul Myodong area, it turned out not to be as not convenience as I expected. The hotel is connected with a shopping mall and also a easy access to subway station Mapo just down the basement floor. There is an express subway... More 

Was this review helpful? Yes
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Dear, Ms.EL_Espia It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. Also thank you for give us feedback as well. Your candid and detailed review about our hotel was very helpful and we will always keep in mind so that your stay next time would be more perfect and satisfying. We will... More 

Singapore, Singapore
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Was here for 5 nights. The location is quite centralized and the subway station entrance is just right besides. There were shops, a lotte supermarket and some cafes below and it is so convenient. Airport bus is just a road across too. The room itself is very clean and quite spacious. Amenities were all provided for. We were staying at... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for staying with us and taking the time to write such an encouraging review. The staffs are most delighted to receive the good reveiw from you. And we greatly appreciate your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our facilities. Thank you also for selecting the... More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 27, 2015

We stayed in this hotel from 19-22 March. Location is great. There are supermarket and coffee shops in the plaza of the hotel. We stayed in the family twin room and size is fit. We tried the morning buffet on 22-March and I was a bit disappointed about the quality of bread, cold salmon & coffee. It should be somehow... More 

Was this review helpful? Yes 1
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for your stay with LOTTE City Hotel Mapo and your review regarding our hotel. Your review will be definately helpful for for our potential guests and for us!. As your valuable comment, we will consider and discuss about the quality of breakfast. And also we will do our best to improve our efforts about the other issue. Once... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

We stayed at the LOTTE City Hotel Mapo for two nights. The service provided is one of the best among all the hotels we've been to in different countries. Great location. We'll stay here again next time we visit Seoul.

Was this review helpful? Yes 2
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

It was a great pleasure to have you as our guest at our Lotte City Hotel Mapo. We will always do our best to present the best gift for your stay in Seoul, Korea. We look forward welcoming you again when you next visit here. Thank you Best regards, Luke Shin General Manager LOTTE CITY HOTEL MAPO More 

edinburgh, scotland
Top Contributor
74 reviews 74 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 27, 2015

Just back from a single night here. Very solid, no fuss, comfortable business hotel. Easy to get to (next to the subway and taxi drivers know it) and the all important check in was done quickly and with some charm. Even though I was an hour early, they gave me my room right away and it was good. Reasonably spacious,... More 

Was this review helpful? Yes 2
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this review

Thank you for taking the time to share your experience with us. We will always do our best to present the best gift for your stay in Seoul, Korea. It's great to hear that you satisfied many things in our hotel. Thank you also for selecting the Lotte City Hotel Mapo and for wanting to return. My team and I... More 

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