We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 51 Tbilisi hotels

Sheraton Metechi Palace Hotel

4.0 of 5 Hotel   |   20 Telavi Street, Tbilisi 0103, Georgia
Hotel amenities
Save Saved
You added Sheraton Metechi Palace Hotel to your Saves list
Sheraton Metechi Palace Hotel
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
76%
Ranked #15 of 51 hotels in Tbilisi
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
lucu17 Gloucester
Write a Review

83 people have reviewed this hotel

Traveler rating
    22
    39
    13
    7
    2
See reviews for
8
6
11
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Gloucester
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Best: receptionist Valeriu and massage therapist Eduard. Helpful staff. WiFi included. Nice panorama. Nice room and bathroom. Clean. Small indoor swimming pool. Good breakfast. Suboptimal air-conditioning. Very expensive. Relatively close to city centre.

Was this review helpful? Yes
Beirut, Lebanon
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 22, 2014

I was there for 3 days. the hotel is a bit old and has one restaurant. but it is also close by to the Chardin Street, where all the action is... we were greeted with a bottle of wine and a cheese platter though :)

Was this review helpful? Yes 1
Andreas H, General Manager at Sheraton Metechi Palace Hotel, responded to this review

Dear shadyf, Thank you for sharing your comments regarding Sheraton Metechi Palace Hotel. We do appreciate all comments which we receive from the tripAdvisor community. I truly believe that after hotel renovation you would explore new Food & Beverage concepts at our hotel, meanwhile, at the present time Hotel offers roof top restaurant "Narikala" on the 10th floor, Slammers Pub... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

I just want to take a moment and share my experience at this hotel. I stayed in July with my mom and we had an amazing time! The room service and food was the best I have ever had, they were super fast and the quality if the food was wonderful. The view was cool , and we slept very... More

Was this review helpful? Yes 1
Andreas H, General Manager at Sheraton Metechi Palace Hotel, responded to this review

Dear Zig109, I am extremely happy to hear such a good comments about our hotel! We value the time you have taken for the review. We are looking welcoming you again and again in our property and trust that we meet your expectation and provide you with a memorable experience any time you visit Tbilisi. I will be more than... More

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 3, 2014

Pros: ok location, outstanding shower pressure, good breakfast. Cons: dirty (had a towel that had hair and makeup on it, and a used band-aid/plaster in the corner of our room), dated, room doors open off main atrium so all noise echoes in, especially if there's an event downstairs, hair dryer in bathroom is one of those gizmos attached to the... More

Was this review helpful? Yes 1
Andreas H, General Manager at Sheraton Metechi Palace Hotel, responded to this review

Dear Prettybluebike, Thank you very much for having chosen our Hotel during your visit in Georgia and we are grateful for sharing your comments regarding the stay. I would like to apology that we could not meet your expectations during your recent stay. Please rest assured that we will study your case to prevent similar situation in the future. We... More

London, United Kingdom
Top Contributor
202 reviews 202 reviews
158 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed January 11, 2014

I found the hotel to be in pretty good condition, contrary to some reviews on here. For the most part especially at check in the staff were very helpful. Decent full breakfast with egg chef. Good selection with room service. Lobby service slow, and some staff more helpful than others but overall good value, good location. Gym good but indoor... More

Was this review helpful? Yes
Andreas H, General Manager at Sheraton Metechi Palace Hotel, responded to this review

Dear Pheephox, I highly appreciate that you share the experience you made recently at our Sheraton Metechi Palace Hotel. Thank you for all comments which we receive through the TripAdvisor platform, given that this helps us to develop and improve our services in the entire hotel. We are extremely happy that you enjoyed staying with us and we are very... More

Galway, Ireland
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 22, 2013

In my opinion this hotel can be a best hotel but its administration ought to be changed. The administration is mainly unaware of courtesy and good customer’s relations. I travelled to Tbilisi in a group that stayed in three different hotels. Ten members of this group stayed in this hotel we arrived at 5AM at the hotel. There was only... More

Was this review helpful? Yes
Andreas H, General Manager at Sheraton Metechi Palace Hotel, responded to this review

Dear Mr. Suhail Ahmad, First of all I would like to thank you for taking time and sharing your recent experience you made at Sheraton Metechi Palace Hotel. Our guests’ satisfaction is always the first priority for us. We deeply regret that we could not meet your expectations. Nevertheless we do appreciate all comments which we receive e.g. from the... More

Odessa, Ukraine
Top Contributor
208 reviews 208 reviews
34 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed November 12, 2013

Very first new western hotel in Tbilisi, built quite some time ago. Age is visible on the design, furniture and decorations. However service is good, location almost as good so it still works, even if not impresses Breakfast could be better, even on the 10th floor, for executive rooms it was quite basic, which was not expected Also, the disposable... More

Was this review helpful? Yes
Andreas H, General Manager at Sheraton Metechi Palace Hotel, responded to this review

Dear AndersUA, Thank you for sharing your recent experience you made at Sheraton Metechi Palace Hotel. We do appreciate all comments which we receive from the tripAdvisor community, given that this helps us to develop or improve our services in the entire hotel. I have pleasure to inform you that we are in the process of renovation and are looking... More

Bayonne, New Jersey
Top Contributor
162 reviews 162 reviews
96 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed November 5, 2013

I checked in very early at this hotel and despite the early time, the front desk staff member was so helpful and welcoming. I was upgraded to a club suite room and the room as very spacious and had a fantastic view of the city. I was welcomed with some fruit and a welcome letter in my room. In addition,... More

Was this review helpful? Yes
Andreas H, General Manager at Sheraton Metechi Palace Hotel, responded to this review

Dear whslc I would like to express my appreciation for sharing your experience with the TripAdvisor community. It is nice to know that you are happy staying with us. I have pleasure to inform you that we are in the process of renovation and are looking forward to present you the changes after it is finalized. Meanwhile my experienced staff... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 13, 2013

Staff were most helpful and accommodating throughout my 4 days at this Hotel. Clean and secure, its situated a good but enjoyable half hour walk from the old Town. I felt the spa facilities were fine and look forward to using the seasonal open air pool in warmer climes. I 'll definitely stay again.

Was this review helpful? Yes
Andreas H, General Manager at Sheraton Metechi Palace Hotel, responded to this review

Dear VelezGuy, Thank you for you sharing you experience with the entire TripAdvisor community. It is great pleasure to hear that you enjoyed your stay at the Sheraton Metechi Palace Hotel and are very grateful for your positive feedback. Look forward to welcoming you back at our property on your next visit to Tbilisi. With best regards, Andreas Heidingsfelder More

Amsterdam, The Netherlands
Top Contributor
73 reviews 73 reviews
71 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed September 29, 2013

I spent 5 nights at the Sheraton Tbilisi in August as part of a trip in Georgia. I chose the hotel based on its participation in the Starwood program. The one major drawback to the hotel is that the rooms and common areas are rather dated, but setting that aside, I had a comfortable stay and enjoyed all the usual... More

Was this review helpful? Yes
Andreas H, General Manager at Sheraton Metechi Palace Hotel, responded to this review

Dear cougrz007, Thank you for taking time and sharing your recent experience at Sheraton Metechi Palace Hotel. We do appreciate all comments that we receive through tripAdvisor community, guest satisfaction is our number one goal and your comments help us to develop and improve our services in the entire hotel. As you are already informed we are in the process... More

Been to Sheraton Metechi Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Metechi Palace Hotel

Also Known As:
Sheraton Tbilisi
Tbilisi Sheraton
Address: 20 Telavi Street, Tbilisi 0103, Georgia
Location: Georgia > Tbilisi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Tbilisi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Metechi Palace Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood EMEA, Travelocity, Orbitz, TripOnline SA, Expedia, Otel and Hotels.com so you can book your Sheraton Metechi Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Metechi Palace Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.