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Sule Shangri-La Yangon

Travelers' Choice award winner
223 Sule Pagoda Rd., Pabedan Township, Yangon (Rangoon), Myanmar
Hotel amenities
Sule Shangri-La Yangon
Best prices for: 1 room 1 guest
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Ranked #3 of 109 Hotels in Yangon (Rangoon)
A recent review
5 of 5 stars reviewed 6 days ago
Wojtek W Ireland
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1,585 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (420)
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Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I had a really nice time on my stay in the hotel. I cannot find anything wrong in terms of service the hotel provides. There was a good selection of food served in the buffet in the Cafe Sule. That was a business trip and the actual event was held in one of function rooms in the same hotel. The... More 

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Colorado Springs, Colorado
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here on a weekend. The hotel is a clean and comfortable establishment and what one might expect from a typical large business hotel anywhere else in the world. My room was on a high floor and faced the Yangon River. The staff are very helpful. The concierge was able to make arrangements on very short notice. I ate... More 

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Istanbul, Turkey
Level Contributor
108 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 1 week ago

Shangri La is a favorite hotel chain of mine and have stayed with them across Asia. Was here on a 2 day business trip and had a pleasant stay. The good: - excellent smooth check in, and check out. Airport pick up/drop was smooth - wonderful attentive staff, all around - nice spacious room - the Chinese restaurant and flagship... More 

Review collected in partnership with shangri-la.com

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Luzern
Level Contributor
88 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed 1 week ago

They claim to be a 5 star hotel. Rge lobby may be attractive, but the standard rooms are quite standard and bathroom quite old. My room had also a strange smell, but i get used to it. The service level varies. Breakfast room was quite crowdy and noisy. But they have a good service manager (lady) who cares about the... More 

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Dave J, Manager at Sule Shangri-La Yangon, responded to this review

Dear ElmarBacher, Thank you very much for taking the time to review your stay with us. Please accept our sincere apologies if your experience fell short of your expectations. We continuously strive to be of Yangon’s best hotels and your feedback will certainly help in improving our services. If I can be of any further assistance, please do contact me... More 

Bangkok
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We were greeted by the door staff, reception and at the Club Lounge. All staff so wonderfully friendly - such a fantastic introduction to the city. Despite arriving very early on our short flight from Bangkok, we were able to access our room immediately. A few minutes later, some staff presented me with a birthday cake and a bunch of... More 

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San Jose, California
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed very much during our stay in this hotel. The service, breakfast buffe was great. The pool was small, a bit crowded and not designed for the huge amount of tourists staying in this hotel. Its a bit pricey and doesn't reflect the same luxury level that you would expect from other luxury hotel in Asia. Its just the... More 

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Singapore, Singapore
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We exhibited at a Conference held at this hotel. The event manager at this hotel is the most unresponsive person I have ever come across. After the event was over and it was time to pack up and ship our stuff back, she was not to be found. Several emails starting from the day before, the day of and after... More 

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Dave J, Manager at Sule Shangri-La Yangon, responded to this review

Dear rbatlaw, Thank you very much for your review and your feedback. At the outset I would like to sincerely apologise for the shortfalls that you encountered and I feel personally responsible for not looking after you in a way that reflect our Shangri-La core values. I want to reassure you that we do take this very seriously and we... More 

London
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a comfortable, if conventional, hotel. The decor is out of a decade or two out of sync and needs to be refurbished, sooner or later. The reception were on duty at 2am for my arrival and were as friendly as they could be. The room was rather small for the price, but quite silent. The bed was... More 

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Dave J, Manager at Sule Shangri-La Yangon, responded to this review

Dear PeterStreetwise2, Thank you very much for your review and we are pleased to read your compliments about our service and the Horizon Club Lounge. We have taken note as well of your comments in regards to the hotel décor and the pool and we are sorry to read that you were somewhat disappointed with those facilities. On behalf of... More 

Ottawa, Canada
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My initial impression upon arrival was that the Shangri-La website photos are not quite representative of reality. The hotel is in need of updating. Service, location, room size are all quite good. Wifi could stand to be improved but this is a wider problem for Myanmar. The main restaurant had an excellent choice of cuisine. Quality was good. Service was... More 

Was this review helpful? Yes 2
Dave J, Manager at Sule Shangri-La Yangon, responded to this review

Dear rogue_traveller, Thank you very much for your review and we are pleased to read your compliments about our service and the restaurant. We have taken note as well of your comments in regards to the hotel look and if we failed to live up to your expectations in terms of hotel design then please accept our sincere apologies. If... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

great service - staff always up to help you.. will visit again when time permits security also good This was my first stay at a shangrila and happy about it alternate in yangon could be sedona or palm can ask the hotel to help on a shwedagon visit - or you can ask them to arrange an external taxi -... More 

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