We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel And Casino

Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Grand Hotel And Casino
Professional photos View all
Browse nearby
Grand Hotel And Casino
Grand Hotel And Casino
Grand Hotel And Casino
Review This Hotel

374 reviews from our community

Traveler rating
    147
    151
    57
    12
    7
See reviews for
43
204
31
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (374)
  • Mar-May only
    (80)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (85)
All months
Australia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here April 2014 a couple of nights either side of our main stay at Espiritu Santo. Walked everywhere. Close to markets, shops, great dining out locations. Staff were friendly, room was great. Visited the Casino - found it incredibly smoky due to the enclosed small size of it. Found the room with all the pokie machines where the locals... More 

Was this review helpful? Yes
Brisbane, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were booked for 5 night stay at the Grand Hotel, this turned into 7 because of cyclone Pam. The hotel is conveniently situated in the town, the view is amazing, the beds were comfortable the food is good. All the Management and staff are helpful, happy, caring and above all fantastic in a crisis. If I had to choose... More 

Was this review helpful? Yes 2
Goulburn and Surrounds, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was here during the cyclone, and the service, friendliness and loyalty of the staff was superb. The hotel is an easy walk to the shops, market and nice eateries. The view is stunning from floors 3 - 5, room service and the restaurant were great and my room clean. I hope to go back again one day, just to... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed in the hotel for couple of weeks, even during Cyclone 2015 PAM. This hotel is one of the strongest building in Port Villa. Staff here showed their commitment during Cyclone and provided shelter and food to not only guests in the hotel but to the locals also. Even after cyclone, they are providing rooms and food to the... More 

Was this review helpful? Yes 1
Sydney, Australia
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

The hotel is in a central location, whether you are going to the Breakas for a surf, or Mele or Havana habour, it's quite easy to get to. The hotel staff organises buses for us when we are travelling outside of the town to ensure we don't get 'ripped off'. I have noticed a few reviews regarding the price of... More 

Was this review helpful? Yes 1
Port Saint Lucie, Florida
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 29, 2015

Friendly staff and quick service in foyer for good business meeting place. Barista is good too.nice seating which is comfortable and relaxed and most supportive of business relaxed talking without distraction of foods.

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear PrensysT Thanks for the endorsement, it is good to hear that businesses are utilising our facilities. We do encourage patronage of our restaurant and coffee facilities as a value add to using the lobby. Kind regards Carey More 

Sydney
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 29, 2015

We didn't stay in the hotel so I don't know about the accommodation. But we had dinner at the restaurant twice it was beautiful food. Highly recommended. The food flavor and and ingredients can be a little unusual but they work. Everything is fresh. What I also like about ithe food they use the local ingredients which is good to... More 

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear shelly2126 Thanks for the great restaurant feedback. Our F&B team have been working hard on developing menus and creating a nice dining ambiance. We focus a lot on local produce, not just to support local suppliers but also that it is organic. We look forward to hosting you again soon. Kind regards Carey More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 27, 2015

We spent the last night of our stay in Vanuatu at the Grand Hotel and Casino. The hotel is in a really central location in the middle of town, so very convenient (it's only a $15 taxi fare to the airport.) There's also a new Mexican restaurant directly opposite the hotel that was really good, as well as a few... More 

Was this review helpful? Yes
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear soniee Thanks for the great feedback, it is good to hear that we were able to assist in finishing your holiday in a positive fashion. The staff here are wonderful, and we are certainly blessed with great location and views. We look forward to welcoming you back soon. Kind regards Carey More 

Senior Contributor
38 reviews 38 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 25, 2015

We were here for both pleasure and business so this hotel was perfect for us. The breakfast is outstanding and staff super friendly. Our room was great overlooking the water. The casino is okay - for a non-smoker I found it a bit too smoky for me, heaps of security staff around so felt staff at the hotel.

Was this review helpful? Yes
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Heine1 Thanks for the great feedback, we are blessed with excellent staff and a great location. It is pleasing to hear we were able to cater for both your business and leisure needs. We look forward to seeing you soon. Kind regards Carey More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 19, 2015

As regular visitors to Vanuatu we often stay at the Grand Hotel if we want to be in town for just a few days. We stayed again in early January and the quality and consistency of service continues to be pleasantly surprising. I think it is perhaps the old fashioned architecture as you pull up makes you wonder what you... More 

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Warren B Thanks for the great feedback, it is good to hear we are continuing to be a hotel of choice for you. We have been working hard on maintaining the property and the level of dining experience. We look forward to seeing you again soon. Kind regards Carey More 

Questions? Get answers from hotel staff and past guests. Ask a question

297 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (296)
Viewed
Pool/beach area (31)
Viewed
View from room (68)
Viewed
Room/suite (45)
Viewed
Dining (19)
Viewed
Hotel & grounds (60)
Viewed
Bathroom (7)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question