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Grand Hotel And Casino

Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
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Grand Hotel And Casino
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370 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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Sydney, Australia
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is in a central location, whether you are going to the Breakas for a surf, or Mele or Havana habour, it's quite easy to get to. The hotel staff organises buses for us when we are travelling outside of the town to ensure we don't get 'ripped off'. I have noticed a few reviews regarding the price of... More 

Was this review helpful? Yes 1
Port Saint Lucie, Florida
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly staff and quick service in foyer for good business meeting place. Barista is good too.nice seating which is comfortable and relaxed and most supportive of business relaxed talking without distraction of foods.

Was this review helpful? Yes
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear PrensysT Thanks for the endorsement, it is good to hear that businesses are utilising our facilities. We do encourage patronage of our restaurant and coffee facilities as a value add to using the lobby. Kind regards Carey More 

Sydney
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We didn't stay in the hotel so I don't know about the accommodation. But we had dinner at the restaurant twice it was beautiful food. Highly recommended. The food flavor and and ingredients can be a little unusual but they work. Everything is fresh. What I also like about ithe food they use the local ingredients which is good to... More 

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Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear shelly2126 Thanks for the great restaurant feedback. Our F&B team have been working hard on developing menus and creating a nice dining ambiance. We focus a lot on local produce, not just to support local suppliers but also that it is organic. We look forward to hosting you again soon. Kind regards Carey More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent the last night of our stay in Vanuatu at the Grand Hotel and Casino. The hotel is in a really central location in the middle of town, so very convenient (it's only a $15 taxi fare to the airport.) There's also a new Mexican restaurant directly opposite the hotel that was really good, as well as a few... More 

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Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear soniee Thanks for the great feedback, it is good to hear that we were able to assist in finishing your holiday in a positive fashion. The staff here are wonderful, and we are certainly blessed with great location and views. We look forward to welcoming you back soon. Kind regards Carey More 

Senior Contributor
36 reviews 36 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were here for both pleasure and business so this hotel was perfect for us. The breakfast is outstanding and staff super friendly. Our room was great overlooking the water. The casino is okay - for a non-smoker I found it a bit too smoky for me, heaps of security staff around so felt staff at the hotel.

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Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Heine1 Thanks for the great feedback, we are blessed with excellent staff and a great location. It is pleasing to hear we were able to cater for both your business and leisure needs. We look forward to seeing you soon. Kind regards Carey More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 19, 2015

As regular visitors to Vanuatu we often stay at the Grand Hotel if we want to be in town for just a few days. We stayed again in early January and the quality and consistency of service continues to be pleasantly surprising. I think it is perhaps the old fashioned architecture as you pull up makes you wonder what you... More 

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Warren B Thanks for the great feedback, it is good to hear we are continuing to be a hotel of choice for you. We have been working hard on maintaining the property and the level of dining experience. We look forward to seeing you again soon. Kind regards Carey More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 17, 2015

We had one night in Port Vila before exploring another part of Vanuatu. The Grand Hotel. And Casino! Sounds perfect. A fun journey in a "cab" from the airport and we were there. Here it is! Not the most exciting external facade, but the interior looks lovely. And such a warm smile from the staff. Welcome to Vanuatu! This is... More 

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear earlsontour Thanks for the great feedback, our strengths are most certainly our staff and our location. It is good to hear you enjoyed your time with us. Kind regards Carey More 

Adelaide, Australia
Top Contributor
102 reviews 102 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

Frequent travellers to Vanuatu we had never ventured to the Grand for meal ...... However tried the Grand for Krismas (Christmas) dinner this last Krismas. Very pleasantly surprised. I guess we always saw the grand as the Casino and a Hotel that could be anywhere. The menu was excellent, the food was good, the service was excellent by Vanuatu measure... More 

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Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Kim H Thanks for the great feedback, it is pleasing to hear the hard work of the food & beverage team is paying off. We look forward to hosting you again soon. Kind regards Carey More 

Melbourne
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 2, 2015

Stayed here for my honeymoon for a week, it was about 20-30 min drive from the airport. The place was nice, the staff were friendly and very helpful. The location was excellent... walking distance to many shops. The food was good... not a great deal of variety at the hotel but there were plenty of restaurants within walking distance or... More 

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Little24 Thanks for the great feedback and congratulations on your honeymoon. We are glad to have been able to provide a memorable experience for you. Perhaps we will be able to welcome you back on your anniversary! Kind regards Carey More 

Hamilton, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 2, 2015

A clean and tidy hotel. Very friendly and helpful staff. The rooms are exalent with great views of the ocean and islands. Walking distance to everything. the casino all tho small has the latest gaming machines . You can book tours from the hotel and if you need towls to go to the resorts ask at reception and you will... More 

Was this review helpful? Yes
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear 732steve Thanks for the great feedback, we are glad to hear you enjoyed your time at the Grand and in Vanuatu. We look forward to seeing you again soon. Kind regards Carey More 

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Additional Information about Grand Hotel And Casino

Address: Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
Location: Vanuatu > Efate > Port Vila
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel And Casino 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Grand Hotel And Port Vila
Sebel Vanuatu Port Vila
Grand Hotel And Casino Vanuatu/Port Vila
Hotel Style:
#8 Spa Hotel in Port Vila
#11 Luxury Hotel in Port Vila
#16 Family Hotel in Port Vila
#18 Romantic Hotel in Port Vila

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