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All 46 Port Vila hotels

Grand Hotel And Casino

4.0 of 5
Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
Hotel amenities
Grand Hotel And Casino
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82%
Ranked #20 of 46 hotels in Port Vila
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213 reviews from our community

Traveler rating
    90
    81
    30
    8
    4
See reviews for
Families
25
 
Couples
117
 
Solo
19
 
Business
34
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 14, 2013 NEW

If your a smoker you will love the smell of smoke as you walk thru the door. The room doors are very difficult to use, to the point I was worried to leave. Be careful changing money over at the casino as 2 out of the 3 times I was never given a receipt and I'm sure after handing over... More

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See 5 more reviews by Leanne K for Port Vila
Sunshine Coast, Aus
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
Reviews in 32 cities Reviews in 32 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 13, 2013 NEW

We recently stayed at the Grand Hotel & Casino in Port Vila for 3 nights. It had been 14 years since I last visited Vanuatu so at the time of booking I was not entirely sure of where hotels were positioned exactly, so to speak. Based on other reviews & research I decided on the Grand Hotel & could not... More

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See 5 more reviews by ozpix for Port Vila
Brisbane, Australia
Top Contributor
62 reviews 62 reviews
36 hotel reviews
Reviews in 30 cities Reviews in 30 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed June 12, 2013

We stayed at The Grand Hotel and Casino in June 2013. We had a harbour view room on the second floor. This was our third stay at the hotel and we have now experienced a harbour view room on a top level, on a lower level and a panorama suite. Our conclusion; all rooms offer superb views of the harbour!... More

Was this review helpful? Yes 1
See 14 more reviews by thedoormouse for Port Vila
Carey N, General Manager at Grand Hotel And Casino, responded to this review
June 13, 2013

Dear thedoormouse Thank you for your wonderful feedback and for your ongoing support and loyalty. We are certainly working on trying to improve our service and facilities. Hopefully we will be able to greet you again in the near future and show you yet more positive change. Kind regards Carey Norton More

Belo Horizonte- Brazil
Top Contributor
91 reviews 91 reviews
77 hotel reviews
Reviews in 78 cities Reviews in 78 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed June 9, 2013

Best option in Port Vila for hotels,but… Hotel is beautiful, with amazing view from room, with sea and port. Confortable and big room.Free internet. Staff friendly and helpful, but busy.Sometimes just one working as recepcionist and concierge. Hotel organize tours. Rooms windows are sound proof. Some small bugs in room, specially when conditioned air is off. Breakfast included, but limited.Assorted... More

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Carey N, General Manager at Grand Hotel And Casino, responded to this review
June 13, 2013

Dear FRANCISCO7 Thank you for your feedback following your recent stay, I am glad to hear that overall you enjoyed your stay. Our location is certainly one of our strong points along with our wonderful staff. We will certainly take all feedback onboard and continue to work on improving all aspects of our guests stay. Once again, thanks for the... More

Wyong, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2013

We recently stayed at the grand casino for 4 nights. We have stayed there half a dozen times before, always had a great experience. This time we stayed in a harbour view suit and the view was amazing. There's a separate bedroom which is great as my husband gets up early( yes even on holidays). It allows me to sleep... More

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review
June 3, 2013

Dear Darlene 181 Thanks for your great feedback, it is great to hear that you keep on returning to Vanuatu, there is so much to see and do! We look forward to welcoming you again in the near future. Kind regards Carey Norton More

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 25, 2013

I have just come back from a 12 night stay at the Grand Hotel with a friend. The Hotel staff were friendly, and nothing was to much trouble. All you had to do was ask, and they would go out of there way to help you out. The rooms were small, but that was all we wanted, as you were... More

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Carey N, General Manager at Grand Hotel And Casino, responded to this review
May 26, 2013

Dear Alistar R Thank you for your great feedback, it is pleasing to hear that you enjoyed your stay. We look forward to welcoming you back. Kind regards Carey Norton More

Brisbane, Queensland, Australia
1 review
4 of 5 stars Reviewed May 24, 2013

Just returned from a Holiday in Port Villa staying at The Grand with friends. Overall a great experience. The Hotel is smack bang in the middle of the town within walking distance to the fresh fruit market, the supermarket and restaurants and small shops. The service there for us was excellent. The staff are very helpful in every way with... More

Was this review helpful? Yes
Carey N, General Manager at Grand Hotel And Casino, responded to this review
June 3, 2013

Dear Christine C Thanks for taking the time to provide your feedback, it is great to hear you enjoyed your stay and Port Vila in general. Our staff are certainly our biggest asset followed by our location. We look forward to welcoming you back in the near future. Kind regards Carey Norton More

Brisbane, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 22, 2013

There is a heavy stench of smoke in the dowstairs lobby. I smoke but it was very noticeable to me. Our Harbour view room was nice enough, small, but did the job. We saw other reviews about the water in the shower going hot and cold very quickly, so we approached with caution and believe me it does. The water... More

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See 2 more reviews by Tezza1965 for Port Vila
Carey N, General Manager at Grand Hotel And Casino, responded to this review
May 26, 2013

Dear Tezza 1965 Thanks for taking the time to give your feedback following your recent stay. I am glad to hear that overall you enjoyed your stay, please be assured your feedback is taken seriously and we will look to address any areas of concern that you have raised. Kind regards Carey Norton More

Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 22, 2013

Stayed at The Grand for 7 nights from 11 May. Very happy with room, clean and comfortable. Staff were excellent without exception, always pleasant and helpful. Esther was a great help in organising some day excursions for me. Food was good and location perfect for exploring Pt. Vila. Air-conditioning in my room was very good, a welcome respite from the... More

Was this review helpful? Yes
Carey N, General Manager at Grand Hotel And Casino, responded to this review
May 26, 2013

Dear Ken W Thanks for the great feedback, glad to hear that you enjoyed your stay so much. We look forward to welcoming you back in the not too distant future. Kind regards Carey Norton More

Sydney
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2013

We stayed at the Grand Hotel for 4 nights. The room was very comfortable, clean and convenient. The breakfast and room service was pretty decent. The location of the hotel is in an excellent spot. When you get outside the hotel there is a small port where you can catch a ferry to a nearby island that has the Iririki... More

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review
May 21, 2013

Dear Rabih S Thank you for your great feedback. Our location is certainly one of the many positives about staying with the Grand. We look forward to having you stay again in the not too distant future. Kind regards Carey Norton More

 
 
Grand Hotel And Casino
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Hotel Summarization (Beta)

What travelers say

  • Very good(7)
  • Pool area(5)
  • Very helpful(3)
  • Continental breakfast(3)
  • Free ferry(3)

Additional Information about Grand Hotel And Casino

Address: Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
Region: Vanuatu > Efate > Port Vila
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in Port Vila
#13 Family Hotels in Port Vila
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Grand Hotel And
Grand Hotel And Port Vila
Sebel Vanuatu Port Vila
Sebel Vanuatu
Grand Hotel And Casino Vanuatu/Port Vila

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Grand Hotel And Casino
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