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All 43 Port Vila hotels

Grand Hotel And Casino

4.0 of 5 Hotel   |   Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
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Grand Hotel And Casino
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80%
Ranked #24 of 43 hotels in Port Vila
A recent review
4 of 5 stars reviewed 1 week ago
GaryB4551 Currimundi, Australia
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314 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
Currimundi, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW

As a non smoker and having our 2 kids with us I was a bit concerned after reading some comments about the smell of smoke in the hotel emanating from the casino. There was no problem with this at all - sure if you walked past the casino door at 10.00 at night you could smell it but it wasn't... More

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear GaryB4551 Thanks for the feedback, it is good to hear you enjoyed your stay. We are perfectly located for exploration of Port Vila and Efate not to mention the many activities on offer. The other great asset of course are the staff. We look forward to welcoming back soon. Kind regards Carey More

Paris, France
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is what I call a Hotel! A true real one hotel! This place is amazing! Clean, beautiful, incredible! The staff is helpful, friendly, kind, always there for you! The room service is absolutely divine and the meals are delicious and trust me, it's not expensive at all! Actually it's cheaper than certain restaurants you will find in Port-Vila and... More

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Cecelia1789 Thanks for a wonderful review, it is great to hear you enjoyed the hotel and your stay. We hope that we will have the pleasure of welcoming you back soon. Kind regards Carey More

Contributor
17 reviews 17 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights in July in two adjoining rooms - one for us and the other for our children - a real positive to be able to do that rather than be squashed into a family room. The Grand is a large, modern hotel amidst the realitively run down Port Vila. It's not a resort, although there... More

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear S M Thanks for the great feedback, it is good to hear you enjoyed your stay. The hotel is perfectly located to take advantage of exploring Port Vila and enjoying all the activities it has to offer. It is good to hear you enjoyed the rooms and the breakfast while the staff are great to work with. We look... More

Canberra, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just spent 7 wonderful nights at the Grand Hotel. There was nothing I could complain about. Any problems were fixed in a jiffy. The room was great and the water views for all rooms was a real plus. Food was great and we dined in a couple of times, both for lunch and dinner - with breakfast every... More

Was this review helpful? Yes 2
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear sayitis Thanks for the great feedback, our staff are truly wonderful and such an asset. Our location is also great for exploring as well. It is good to hear you had such a good time in Vanuatu. Please feel free to spread the word. We look forward to seeing you soon. Kind regards Carey More

Warragul
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Probably not the cheapest - but we loved this place and are rapt we booked it. Had 4 nights in June 2014 on Level 5 with a balcony overlooking Iriki island - great views. Lovely people and great service. The breakfasts were superb. We didn't eat other meals there - nor did we use the Casino. One day R (a... More

Was this review helpful? Yes 2
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Warragul_Aussies Thanks for the great feedback, it is good the team on the desk were able to assist in making your stay even better. We look forward to welcoming you back soon. Kind regards Carey More

Brisbane, Australia
Top Contributor
65 reviews 65 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Cant believe the change at this hotel from 3 years ago.. Fabulous... The staff look fantastic in their new traditional black/island uniforms.attention to detail excellent. Cleanliness great. Loved staying..weather was too cool to swim so just enjoyed staring across the bay to Iriki...

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear blacksquidie Thanks for the great endorsement. As a team we have been focusing on trying to get the small things right. It is good to hear you enjoyed your stay, we look forward to welcoming you back in the near future. Kind regards Carey More

geelong
Top Contributor
66 reviews 66 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Grand Hotel & Casino Vanuatu is great. A 1980s architectural extravaganza on the dock at Port Vila it looks straight at Iririki Resort. We only stayed here as our flight to Tanna was cancelled 2 days in a row. So 2 days in a row we trekked back to the casino as it looked good on the web site and... More

Was this review helpful? Yes 3
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear heleconiaGeelong Thanks for the great feedback, the Panorama Suites are great, views and a good size. Glad to hear you enjoyed your stay and we were able to address the trauma of a disrupted flight. Apologies for not being able to extend this to the gambling, though we look forward to welcoming you back for another try shortly. Kind... More

Taihape, New Zealand
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 4 nights with our 2 big picaninny daughters. Had a lot of fun. The waitress who served us most days had the most incredible memory, no pad, she was amazing. Wouldn't let Picaninny's book up to our room. The rooms were spacious and had lovely decks to look out at the views of Iririki Island and the Harbour... More

Was this review helpful? Yes 3
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear George M Thanks for the great feedback, glad to hear you enjoyed your stay. Our staff are certainly an asset, as is our location. Not sure I can help too much with the luck at the casino though. We look forward to seeing you soon. Kind regards Carey Norton More

Melbourne, Victoria, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was lovely, little to no Childern, lots of business people staying at the hotel which makes it feel a little less of a holiday destination. Room good, they need to update there towels they are quite old and rough. Would of appreciated complimentary water in the room as of waking up during the night and needing a drink,... More

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Nicole S Thanks for the overall great feedback. It is good to hear you enjoyed your stay. Please be assured we will be addressing both the toweling and the pool bar service. We look forward to welcoming you back soon. Kind regards Carey More

Noumea, New Caledonia
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked a panoramic suite and the first they gave us was on a lower floor close to the car park;we asked for another one and finally we got it on the 5th floor left handside and it was perfect:large room with a perfect view on Port Vila harbour and sunset and very quiet. The staff is very helpful,friendly and... More

Was this review helpful? Yes 1
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear laurent503 Thanks for the great feedback it is great to hear you enjoyed your stay. We are certainly lucky to have wonderful staff and are blessed by being in a superb location. We look forward to welcoming you back soon. Kind regards Carey Norton More

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Additional Information about Grand Hotel And Casino

Address: Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
Location: Vanuatu > Efate > Port Vila
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel And Casino 4*
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Also Known As:
Grand Hotel And Port Vila
Sebel Vanuatu Port Vila
Grand Hotel And Casino Vanuatu/Port Vila

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Luxury Hotel in Port Vila #7 Spa Hotel in Port Vila #14 Family Hotel in Port Vila #18 Romantic Hotel in Port Vila
Hotel Class
Number of rooms
74

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