We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 44 Port Vila hotels

Coconut Palms Resort

3.0 of 5 Resort   |   Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Hotel amenities
Coconut Palms Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Coconut Palms Resort to your Saves list
Ranked #34 of 44 Hotels in Port Vila
A recent review
4 of 5 stars Reviewed August 19, 2011
BubbleMadam Queensland
Write a Review

211 reviews from our community

Traveler rating
    62
    82
    27
    26
    14
See reviews for
29
71
37
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (34)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (62)
All months
There are newer reviews for Coconut Palms Resort
See the most recent reviews
Queensland
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 19, 2011

Yes, this is a budget accommodation not 5 star but was great value for $. Staff were always pleasant, the room and bathrooms were clean, great pool and chill out area and close to town also. They will even store your luggage at no cost till u leave. Food was also reasonably priced and good value. Cost only $150VAT to... More

Was this review helpful? Yes 3
Melbourne
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 17, 2011

First and foremost, this 'resort' is across the road from the Men Jail. The staff isn't the most friendly or helpful. It takes a looong time to get service (especially at breakfast times). Their pineapple and coconut icecream is one of the best food we had in Vanuatu though. The room doesn't get cleaned every day and when it does... More

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 9, 2011

Staff were friendly and always around to answer any questions I had, and willing to accomidate. Food was very nice, except for the pasta on wednesday when there was trivia. Cocktails were VERY nice, especially the Fruit Tingle. Also if you stay more than 7 nights you get $100AUD food allowance but they convert at 80 vatu to the dollar... More

Was this review helpful? Yes 3
Lower Hutt, New Zealand
Top Contributor
60 reviews 60 reviews
14 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed April 13, 2011

Took an Air NZ package with flights and 7 nights accomodation. We were on a budget, but were pleasantly surprised at what we got for the reasonable price we paid. The room was very basic, three single beds and not much else in the room (I was travelling with my 9 & 10 yr old children), no balcony, but ok... More

Was this review helpful? Yes 19
Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2011 via mobile

My overall amazing experience in Vanuatu was largely due to the awesome service I had recieved at Coconut Palms. I just got back today and had stayed there with my sister for 6 nights!! We had planned to stay at Moorings for the weekend but after one night there I had missed the staff. Everyone from the housekeepers/groundsmen, to the... More

Was this review helpful? Yes 2
Adelaide, Australia
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2011

We stayed here for 7 nights and loved it. It wasnt luxurious when compared to some of the other places but the room we chose had everything we needed - aircon, tv, fridge, microwave, ensuite and most of the time hot water! (Although with the humidity a cool shower was all that was needed). Our room was serviced daily which... More

Was this review helpful? Yes 3
Brisbane
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2011

My friend and I stayed at the Superior Orchid Room for one week at Coconut Palms. It was a small room but it was clean and all that we needed. The pool and the area around it were lovely and great for spending afternoons or nights. The staff were very friendly and they were very helpful when we wanted to... More

Was this review helpful? Yes 2
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 28, 2011

my husband and I stayed at coconut palms late december, early january. After some confusion with our room due to inaccurate information from our travel agent, we were upgraded to an apartment the following day. We were more than happy with the spacious apartment. We also experienced power cuts during those first few days, however as the power only went... More

Was this review helpful? Yes
Inverloch
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 19, 2011

While we stayed twice in transit through Port Vila the rooms were tiny, very hot and very, very noisy. Our room was 4 metres from the bar and restaurant, couldn't close the window because it was so hot. Power cut out 20 + times one night, meaning no fan. Had one meal there, pizza night, had to wait over 2... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed January 13, 2011

We stayed in the deluxe apartments which there are 10, initial walk in impression is that they are good but wasnt to last. This is the premium room which you pay a premium price, the curtains were hanging off the rails and wouldnt close properly, no big deal just attached them to the rail with some twine. Close inspection of... More

Was this review helpful? Yes 3
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

As soon as the guests made a complaint in relation to the room that they had booked through their travel agent I offered to move them immediately. Due to the level of distress the guest appeared to be under I informed the guest that I would reduce the room upgrade by 50% to which they were extremely happy and grateful.... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Coconut Palms Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Despegar.com, HostelBookers, Agoda, Odigeo, Hotels.com, TripOnline SA and Tingo so you can book your Coconut Palms Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila

129 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (96)
Viewed
Room/suite (20)
Viewed
Pool/beach area (13)
Viewed
View from room (5)
Viewed
Hotel & grounds (22)
Viewed
Dining (11)
Viewed
Bathroom (1)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (3)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (10)
Viewed
Dining (7)
Viewed
Pool/beach area (3)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay