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All 43 Port Vila hotels

Coconut Palms Resort

3.0 of 5 Resort   |   Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
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71%
Ranked #32 of 43 hotels in Port Vila
A recent review
4 of 5 stars Reviewed August 9, 2011
Katie H Sydney, Australia
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199 people have reviewed this hotel

Traveler rating
    58
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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There are newer reviews for Coconut Palms Resort
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Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 9, 2011

Staff were friendly and always around to answer any questions I had, and willing to accomidate. Food was very nice, except for the pasta on wednesday when there was trivia. Cocktails were VERY nice, especially the Fruit Tingle. Also if you stay more than 7 nights you get $100AUD food allowance but they convert at 80 vatu to the dollar... More

Was this review helpful? Yes 3
Lower Hutt, New Zealand
Top Contributor
50 reviews 50 reviews
13 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 13, 2011

Took an Air NZ package with flights and 7 nights accomodation. We were on a budget, but were pleasantly surprised at what we got for the reasonable price we paid. The room was very basic, three single beds and not much else in the room (I was travelling with my 9 & 10 yr old children), no balcony, but ok... More

Was this review helpful? Yes 19
Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2011 via mobile

My overall amazing experience in Vanuatu was largely due to the awesome service I had recieved at Coconut Palms. I just got back today and had stayed there with my sister for 6 nights!! We had planned to stay at Moorings for the weekend but after one night there I had missed the staff. Everyone from the housekeepers/groundsmen, to the... More

Was this review helpful? Yes 2
Adelaide, Australia
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2011

We stayed here for 7 nights and loved it. It wasnt luxurious when compared to some of the other places but the room we chose had everything we needed - aircon, tv, fridge, microwave, ensuite and most of the time hot water! (Although with the humidity a cool shower was all that was needed). Our room was serviced daily which... More

Was this review helpful? Yes 3
Brisbane
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2011

My friend and I stayed at the Superior Orchid Room for one week at Coconut Palms. It was a small room but it was clean and all that we needed. The pool and the area around it were lovely and great for spending afternoons or nights. The staff were very friendly and they were very helpful when we wanted to... More

Was this review helpful? Yes 2
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 28, 2011

my husband and I stayed at coconut palms late december, early january. After some confusion with our room due to inaccurate information from our travel agent, we were upgraded to an apartment the following day. We were more than happy with the spacious apartment. We also experienced power cuts during those first few days, however as the power only went... More

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Inverloch
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 19, 2011

While we stayed twice in transit through Port Vila the rooms were tiny, very hot and very, very noisy. Our room was 4 metres from the bar and restaurant, couldn't close the window because it was so hot. Power cut out 20 + times one night, meaning no fan. Had one meal there, pizza night, had to wait over 2... More

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
20 reviews 20 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed January 13, 2011

We stayed in the deluxe apartments which there are 10, initial walk in impression is that they are good but wasnt to last. This is the premium room which you pay a premium price, the curtains were hanging off the rails and wouldnt close properly, no big deal just attached them to the rail with some twine. Close inspection of... More

Was this review helpful? Yes 3
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

As soon as the guests made a complaint in relation to the room that they had booked through their travel agent I offered to move them immediately. Due to the level of distress the guest appeared to be under I informed the guest that I would reduce the room upgrade by 50% to which they were extremely happy and grateful.... More

Emerald, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 12, 2011

I stayed at Coconut Palms for 4 nights with a couple of friends - we stayed in the clover and hibiscus rooms with shared facilities. We had mixed feelings - the rooms were clean, however the bed sheets had some stains on it and one of the rooms stank like urine. Although we had shared bathrooms and toilets, I think... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
4 of 5 stars Reviewed January 9, 2011

i loved my stay at Coconut Palms Resort i was travelling to vanuatu for the first time by my sefl as a female teenager i felt very safe at this hotel the staff where very helpful and friendly and helped make my experience one of the best. I made some great friends that where staying at the hotel. I stayed... More

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Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coconut Palms Resort 3*
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Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila

129 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style
#13 Top resorts Hotel in Port Vila
Hotel Class
Official Description (provided by the hotel)
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 
Number of rooms
46

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