We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 46 Port Vila hotels

Coconut Palms Resort

3.0 of 5 Resort   |   Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Hotel amenities
Coconut Palms Resort
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Coconut Palms Resort to your Saves list
Ranked #38 of 46 Hotels in Port Vila
A recent review
3 of 5 stars reviewed 2 weeks ago
Cassie W Mount Isa, Australia
Write a Review

213 reviews from our community

Traveler rating
    63
    82
    28
    26
    14
See reviews for
29
72
38
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (34)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (64)
All months
Mount Isa, Australia
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here just 1 night in a twin room. The rooms themselves are very dated, simple but well decorated with the flowers and towel shaped animals on the bed. The room smelt strong of bleach when i entered the room, which told me at least its clean, too much bleach though. The Air-con above the door leaked and the shower... More 

Was this review helpful? Yes
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you Cassie for taking the time to review Coconut Palms Resort. I shall pass on to the staff your comments about their service being fantastic! I am glad to hear that overall your experience was positive. I am disappointed to hear that our property didn't meet all of your expectations. This critical feedback will be used in training our... More 

Junee, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Coconut Palms is a smaller resort where the staff really care for the clients, you get to know them and they get to know you. They will help you with any request and really listen to all the feedback from their clients. It is a quick walk to the main street and has wonderful views. The rooms are not... More 

Was this review helpful? Yes
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you Karen for your wonderful review. It is always gratifying to hear about our friendly service which I shall pass on to our staff. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Looking forward to seeing you again soon. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2014 via mobile

When stayed overnight we found happy friendly staff, fresh clean room. There was an ice cold welcome drink at reception on arrival. The complimentary breakfast was excellent. Next time we are in Vila we know where we will be staying. It has everything we wanted and needed for a pleasant stay.

Was this review helpful? Yes 2
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you for taking the time to write this Great review! I will pass onto the staff about their great & friendly service which you pointed out and yes we have been training hard to improve our service and product as a whole. We have now a new menu in the restaurant! We shall see you next time you are... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 28, 2014

Although we didn't stay at coconut palms we visited a few times for breakfast. We were staying at the sister apartments 'mariner apartments' Our breakfast was included in our deal at mariner and so every morning a bus would turn up to privately drive us the short drive to coconut palms for breakfast and when we had finished bring us... More 

Was this review helpful? Yes 1
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you Laura for taking the time to review Coconut Palms Resort and give such great comments. I shall pass onto the staff that their service was 5 Star and will single out Solomon especially. We hope to see yourself, John and Mehgan again. Warm regards, GM More 

Brisbane, Queensland, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 25, 2014

stayed 7 days with the wife and 2 boys and found the staff to be very friendly and the services they provided was excellent. stayed in the apartment room with ensuite which is more spacious then the p&o cruise we did last year. coconut palm resort location was ideal for our type of holiday as we did daily tours of... More 

Was this review helpful? Yes 2
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you Desmond for taking the time to write this good review. I will pass onto the staff how their service was friendly. We appreciate such good feed back especially from a return guest. We shall see you next year. Warm regards, GM More 

Cairns, Australia
1 review
5 of 5 stars Reviewed September 22, 2014

While staying at coconut palm resort for elven days found the accomadation very good. Staff very helpful and friendly Always going out of there way to mack you welcome on my return I would want to stay there again . thanks to managment all so

Was this review helpful? Yes
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you for taking the time to review Coconut Palms Resort. I will pass onto the staff your comments about their friendly and helpful service. Thank you once again for your kind comments and we shall see you on your next stay with us here at Coconut Palms Resort. Warm regards, GM More 

Wellington, Wellington, New Zealand
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 18, 2014

Unfortunately we were recommended through Go Holidays this hotel and for $215 NZ a night we got offered no hotel transfer for a booking of 12. We arrived only to be told our booking was accidentally cancelled so none of the seven rooms were made up and it took three hours to check everyone in. Trying to get changed into... More 

Was this review helpful? Yes 3
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you Kim for taking the time to review our resort. The owners did notice problems and have hired an experienced hotelier to improve the areas where the resort has been under achieving and not entirely delivering what was expected of it. The new management has been on board since the 1st of September and has made many improvements since... More 

Dunedin, Otago, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 13, 2014

Very impressed with CPR. Price was good, room clean and comfortable. Most of all a big thank you to Dan, James and all the staff. You could not have been more friendly and helpful.I will be back to Vanuatu as soon as I can and am looking forward to seeing you all again. CPR is well situated, easy stroll to... More 

Was this review helpful? Yes 2
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you Rob for the great review! We appreciate your kind comments and I will pass on the message to all the staff that the service they gave was friendly and helpful. Warm regards, GM More 

Sydney, New South Wales, Australia
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 11, 2014

This is a nice little resort. I stayed in a single room. The rooms are small but that didn't bother me much. Shower and toilets are shared, however, were well maintained and clean. The pool area is nice. Must yet the coconut crab at the restaurant downstairs. The other food is pretty average though. The customer service was great. They... More 

Was this review helpful? Yes 1
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Hello Stephanie, I would like to thank you for taking the time to write a review for Coconut Palms Resort. It is wonderful to here that you enjoyed your stay, service and loved our Coconut Crab! I will pass on the message to the staff that they gave great and helpful service. We are currently improving our menu so we... More 

Brisbane, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 11, 2014

Ok CPR is nothing fancy but the price is right. We based ourselves here for a week while we did all our tours. It is an easy walk into town just follow the locals. The staff are friendly and the bar and restaurant are well priced. It is not a pretentious place and fellow travellers are like minded. Just a... More 

Was this review helpful? Yes 1
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you Deb for taking the time to review our property. I am glad you enjoyed your stay and will pass on the message to the staff that their service was helpful and friendly. Warm regards, GM More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Coconut Palms Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Despegar.com, HostelBookers, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Coconut Palms Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila
Hotel Style:
#14 Top resorts Hotel in Port Vila

132 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (99)
Viewed
Hotel & grounds (25)
Viewed
View from room (6)
Viewed
Room/suite (20)
Viewed
Pool/beach area (13)
Viewed
Dining (11)
Viewed
Bathroom (1)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (3)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (10)
Viewed
Dining (7)
Viewed
Pool/beach area (3)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay