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All 43 Port Vila hotels

Coconut Palms Resort

3.0 of 5 Resort   |   Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
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Ranked #32 of 43 hotels in Port Vila
A recent review
4 of 5 stars reviewed 4 days ago
Syvamaz Sydney, Australia
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200 people have reviewed this hotel

Traveler rating
    58
    78
    26
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    13
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27
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Sydney, Australia
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very friendly staff. Basic facilities, clean room, a good budget hotel in Port Villa with good location. Special fried rice for breakfast was tasty but could be a bit repetitive after a week. Discovered a real kava bar non touristy just behind the hotel that is worth a visit for local customs.

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Crows Nest, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Have just returned to sydney after 7 days at CP this is my 8th stay and as always the staff are friendly and the food is great... it has its minor imperfections as with every place but its the staff and location that makes it worth it... get the serviced apartment if you can much better than the standard rooms

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Cardiff, United Kingdom
Top Contributor
321 reviews 321 reviews
21 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is nothing fancy but what do you expect for the price. The pool is nice and the restaurant serves decent food. The service is pretty good. The hotel is in a good location within walking distance to the town centre. I'd stay here again.

Was this review helpful? Yes 2
Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 16, 2014

For the price that we paid for our room, I was expecting something pretty nice. Words used to describe our actual room... crowded, dated, run down. The valance on the bed was crooked and grubby, the toilet was jammed in next to the shower next to a dated brown curtain hanging over a window, the tap leaked out of the... More

Was this review helpful? Yes 4
CoconutPalmsVanuatu, Manager at Coconut Palms Resort, responded to this review

Thank you for your comments, well received. We do apologise for the leaking tap in your room. That is not satisfactory! I wish I had known about your situation. All our Maintenance requests are now being better tracked to completion using a task allocation software. I am not sure if you reported your leaking tap issue to front desk, and... More

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 15, 2014

Stayed at Coconut Palms 6 times now & about to stay again in a few weeks for my 7th stay. Its a small resort where my expectations meet cost. As you can see from the price, its good value when your expectations meet the lifestyle of the Vanuatu. You can pay $250+ a night in Vila for a room &... More

Was this review helpful? Yes 3
Hong Kong, China
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 10, 2014

If you are on a budget, this is a very good value place to go. It's basic and clean, come with breakfast and pool. Staff are friendly and fairly good location. Can't complaint with the cheap price that I was paying!

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Queenstown, New Zealand
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 30, 2014 via mobile

We stayed in the superior orchard room with a queen-sized bed, air con, bathroom (cold water only), tiny fridge and TV. It was reasonably clean but I wouldn't like to be stuck in the resort on a rainy day. The outside swimming pool is quite large compared to other resorts in Vanuatu. However, they need to keep it cleaner, there... More

Was this review helpful? Yes 1
Canberra, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 26, 2014

The pristine pool set among gently swaying palms and a symphony of birds was like an oasis. Internet access was free - a Godsend after having to pay $10 per hour at our previous resort on the lagoon. Meals were of high quality so we were very pleasantly surprised that they were only about half the price of our previous... More

Was this review helpful? Yes 3
Toronto, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 22, 2014

Set amongst swaying coconut palms and tropical gardens, Coconut Palms Resort seemed like a comfortable paradise sent from the heavens above. The staff are always happy and friendly. Loved the eclectic mix of tropical and colonial style with contemporary features.

Was this review helpful? Yes 1
Wellington, New Zealand
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 17, 2014

Not an option, unless your idea of a holiday is to engage 24/7 with staff to get the most basic of amenities. The Superior Orchid rooms ($189 full rate NZD a night) are more accurately described as inferior. Very few of the features advertised on the website are actually available. Core basics such as air conditioning and a shower with... More

Was this review helpful? Yes 3
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Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coconut Palms Resort 3*
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Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila

129 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style
#13 Top resorts Hotel in Port Vila
Hotel Class
Official Description (provided by the hotel)
At the Award Wining, Coconut Palms Resort we pride ourselves as "Your Vanuatu Friend" where our happy staff will do everything possible to ensure that you: Stay, Relax & Enjoy all that the resort and beautiful Vanuatu has to offer. We are governed by our mission: "To be the best value resort in Vanuatu where service is not compromised and happy memories are guaranteed." ... more   less 
Number of rooms
46

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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