Stayed here over christmas of 2011. Booked a budget hibiscus room and I think here is my mistake. Ceiling fan was dangerously low, yes I am tall but I felt like my head was going to be chopped off, every time I walked into the room I crouched.
The room was a bit of a heat box and really was...
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Hi there D Dav
Thank you for your feedback in the way of a Trip Advisor review. We welcome all feedback good and bad. The good feedback lets us know we are on the right track, and the bad helps us to pick up our game in areas we are lacking.
In regards to your feedback, I am sorry you...
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I stayed at Coconut Palms with my wife for a week in January, and found it to be a fantastic hotel that is in a great location, easily in walking distance of the main centre of Port Vila.
The rooms were comfortable - we stayed in a room with air conditioning and ensuite, though there are cheaper rooms without these...
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Hi Jeremy & Jess
Thank you for your review and more importantly for staying with us during your time in Vanuatu. We enjoyed having you around the hotel. All the staff are missing you guys already.
We hope you had a safe trip back home & we are all looking forward to seeing you both in the future.
Kindest Regards,...
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The staff at Coconut Palms are fantastic, they were so cherrful and happy and nothing was to much trouble for them. My daughter and I cannot wait to return and see them all again. The food was fantastic and very well priced, and I loved the Coconut palms sunsets!!
We wouldnt stay anywhere else.
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Hi there,
It was a pleasure having you and your daughter here at the hotel with us. Thanks for staying with us and we look forward to having you again in the future.
Many thanks
Management
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We spent a week here and had a apartment for 3 people the place was pretty local to everything. we had a car,but if you had to rely on public transport there are buses going past all the time 150 vatu will get you just about anywhere. the rooms were small but adequate serviced daily. the girls swept made up...
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Hi there,
Thank you for your review.
We will pass on all your kind words to our team. I am happy to hear you enjoyed our selection of vegetarian and vegan meals available, and everything else our resort had to offer.
All of us at Coconut Palms look forward to seeing you again soon.
Many thanks
Management
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We really enjoyed our stay at Coconut Palms. We chose it as it was budget-priced, and centrally located. Our room was basic but clean and neat and had most of the facilities you would expect. A few more clothes hangers would be nice.
The dining and lounge areas,garden and pool are all lovely, with a tropical ambience. Staff are willing...
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Hi there,
Thank you very much for your review.
We are over the moon that you had a good time with us at Coconut Palms Resort. We have been trying hard to create daily events which are fun and an experience in themselves. Reggae Nuts on Saturday is a favourite with the fire dances.
We have added more coast hangers...
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Highly recommended resort. Large spacious room with a kitchen and shower + aircon. This hotel caters for in house functions. Fantastic entertainment - keep an eye out for the breathtaking Fire Dancers, outstanding performance. The Melansian evening is a must. Kava is served before the main meal. During the meal a story is told about Vanuatu's culture. Lee, the food...
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Absolutely terrific place to stay. Even if you have to walk down 52 stairs to get to the centre of Port Vila the location is perfect. Very friendly helpful staff, lovely rooms, great restuarant and amazing entertainment. Make sure you take a morning walk around the area surrounding the resort to see the real side of Port Vila and the...
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Hi there,
Thank you very much for your review.
We will be sure to pass your kind words on to our whole team. You mentioned that our staff at the front desk are very helpful, we have decided to also add to that with a dedicated tour desk which will be separate from the front desk so you can spend...
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Vanuatu in general is very expensive so all the reviews that complain about the prices of things and the quality-remenber you are in a developing country and prices are comparable to Australia. If you wanted cheap, go to Fiji.
My Fiancee and I stayed here in the first week of January and found it both a little disappointing but nice...
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HI there,
Thank you so much for your candid review of our hotel.
We are very lucky to have so many guests who stay with us offering their kind words, honest opinions and most importantly welcomed feedback.
We would like to apologise for any power outages which you may have experienced when staying with us at the hotel. What I...
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Very happy with our stay here. Had a few hiccups with our room but the staff did the best they could to remedy the situation. Met some AMAZING people and staff there. So friendly and welcoming! Definately made our trip and wil be back!
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We thoroughly enjoyed the food, service and facilities. We have a toddler so the room service came in handy. Even though we were in a self catering room. We will be back next year.
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Hi there
Thank you very much for your review.
We look forward to seeing you later in the year, if you need any information regarding room types next time you book, please don't hesitate to contact us via phone or email.
Many thanks
Management
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