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All 44 Port Vila hotels

Coconut Palms Resort

3.0 of 5 Resort   |   Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
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Coconut Palms Resort
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Ranked #34 of 44 Hotels in Port Vila
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211 reviews from our community

Traveler rating
    62
    82
    27
    26
    14
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29
71
37
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

When stayed overnight we found happy friendly staff, fresh clean room. There was an ice cold welcome drink at reception on arrival. The complimentary breakfast was excellent. Next time we are in Vila we know where we will be staying. It has everything we wanted and needed for a pleasant stay.

Was this review helpful? Yes 1
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you for taking the time to write this Great review! I will pass onto the staff about their great & friendly service which you pointed out and yes we have been training hard to improve our service and product as a whole. We have now a new menu in the restaurant! We shall see you next time you are... More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Although we didn't stay at coconut palms we visited a few times for breakfast. We were staying at the sister apartments 'mariner apartments' Our breakfast was included in our deal at mariner and so every morning a bus would turn up to privately drive us the short drive to coconut palms for breakfast and when we had finished bring us... More

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CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you Laura for taking the time to review Coconut Palms Resort and give such great comments. I shall pass onto the staff that their service was 5 Star and will single out Solomon especially. We hope to see yourself, John and Mehgan again. Warm regards, GM More

Brisbane, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

stayed 7 days with the wife and 2 boys and found the staff to be very friendly and the services they provided was excellent. stayed in the apartment room with ensuite which is more spacious then the p&o cruise we did last year. coconut palm resort location was ideal for our type of holiday as we did daily tours of... More

Was this review helpful? Yes 1
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you Desmond for taking the time to write this good review. I will pass onto the staff how their service was friendly. We appreciate such good feed back especially from a return guest. We shall see you next year. Warm regards, GM More

Cairns, Australia
1 review
5 of 5 stars Reviewed September 22, 2014

While staying at coconut palm resort for elven days found the accomadation very good. Staff very helpful and friendly Always going out of there way to mack you welcome on my return I would want to stay there again . thanks to managment all so

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CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you for taking the time to review Coconut Palms Resort. I will pass onto the staff your comments about their friendly and helpful service. Thank you once again for your kind comments and we shall see you on your next stay with us here at Coconut Palms Resort. Warm regards, GM More

Wellington, Wellington, New Zealand
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 18, 2014

Unfortunately we were recommended through Go Holidays this hotel and for $215 NZ a night we got offered no hotel transfer for a booking of 12. We arrived only to be told our booking was accidentally cancelled so none of the seven rooms were made up and it took three hours to check everyone in. Trying to get changed into... More

Was this review helpful? Yes 2
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you Kim for taking the time to review our resort. The owners did notice problems and have hired an experienced hotelier to improve the areas where the resort has been under achieving and not entirely delivering what was expected of it. The new management has been on board since the 1st of September and has made many improvements since... More

Dunedin, Otago, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

Very impressed with CPR. Price was good, room clean and comfortable. Most of all a big thank you to Dan, James and all the staff. You could not have been more friendly and helpful.I will be back to Vanuatu as soon as I can and am looking forward to seeing you all again. CPR is well situated, easy stroll to... More

Was this review helpful? Yes 1
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you Rob for the great review! We appreciate your kind comments and I will pass on the message to all the staff that the service they gave was friendly and helpful. Warm regards, GM More

Sydney, New South Wales, Australia
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 11, 2014

This is a nice little resort. I stayed in a single room. The rooms are small but that didn't bother me much. Shower and toilets are shared, however, were well maintained and clean. The pool area is nice. Must yet the coconut crab at the restaurant downstairs. The other food is pretty average though. The customer service was great. They... More

Was this review helpful? Yes 1
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Hello Stephanie, I would like to thank you for taking the time to write a review for Coconut Palms Resort. It is wonderful to here that you enjoyed your stay, service and loved our Coconut Crab! I will pass on the message to the staff that they gave great and helpful service. We are currently improving our menu so we... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 11, 2014

Ok CPR is nothing fancy but the price is right. We based ourselves here for a week while we did all our tours. It is an easy walk into town just follow the locals. The staff are friendly and the bar and restaurant are well priced. It is not a pretentious place and fellow travellers are like minded. Just a... More

Was this review helpful? Yes 1
CoconutPalmsVanuatu, General Manager at Coconut Palms Resort, responded to this review

Thank you Deb for taking the time to review our property. I am glad you enjoyed your stay and will pass on the message to the staff that their service was helpful and friendly. Warm regards, GM More

sydney
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 31, 2014

The room i had was not what was advertised lacking several amenities advertised including a balcony. After mentioning this to reception the reply was "Oh you didn't request one". Was told another room was not available. This place may have been ok but seems to be going downhill fast.

Was this review helpful? Yes 2
Bath, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 30, 2014

We stayed here for a few days whilst getting our baring's and then we explored. Standard is good, rooms are clean and staff are helpful. It is close to the centre of Port Vila and is close to tourist attractions such as the Parliament House, Cultural Centre and The Chief's Nakamal also all the good shopping centres and restaurants/ bars.

Was this review helpful? Yes 1
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Additional Information about Coconut Palms Resort

Address: Cornwall Street, PO Box 1515, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coconut Palms Resort 3*
Number of rooms: 46
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Also Known As:
Coconut Palms Hotel Port Vila
Coconut Palms Resort Vanuatu/Port Vila

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