I stayed at the Kaiviti Hotel for 12 nights during a diving holiday with friends.
My friends and I stayed in the budget air conditioned rooms. The furnishing in the rooms was basic - but provided everything needed and was excellent value for the price.
My 3 basic requirements were exceeded: working air conditioning, plenty of hot water & good...
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Be prepared to be kept awake by drunks screaming as they depart the Casino next door in the early hours of the morning. A long walk to most places to dine. TVs are an extra in rooms. Basically over priced, under resourced.
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I stayed in an upstairs studio with a beautiful view of Port Vila Harbour. I watched a cruise ship arrive and depart. Located in the main street I was able to walk every where and didn't need to hire a car.
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Dear Bradley
Thank you for taking the time to review our motel.
The upstairs rooms do provide great views and excellent value for money as they have not yet been refurbished. However they are clean, fully self contained and the refurbishment of these rooms is planned soon. We have just added air conditioning to two rooms upstairs so we can...
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I stayed in one of the new Executive rooms for three weeks in my role as an advisor to the Vanuatu Government. The room had a queen size bed with large screen satelite TV, lounge, kitchen table and desk for work on my laptop. The luxury fully contained kitchen enabled me to cook all my meals. A large shopping centre...
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Dear Janet
Thank you for comments.
The Executive studios were only completed in 2010 and have been completely refurbished with new bathroom, kitchen and furniture. There are only 5 of these new rooms and they are often booked out. Other rooms will be refurbished over the coming year so more guests will be able to enjoy our hospitality with a...
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We stayed at the Kaiviti Motel for 2 nights. For our family of 4, it was very convenient to have our own kitchen, and 2 bedrooms, and the location was an easy walk to town. The rate was affordable and they were very flexible about check-in and check-out times, as our flight was delayed. The staff was very friendly here...
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Dear Travelling_Axe
Thank you for taking the time to provide your feedback regarding our motel.
Yes we agree that there is still more work to be done on many of the rooms. The property was very run down when purchased and there has been a lot of work done that you can’t see since that time. We are addressing the...
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We are a family of 4 and stayed in one of the 2 bedroom apartments. Had a great view of the harbour. Furniture was dated but comfortable. The big screen TV and being able to watch Australian TV made up for it. Kaiviti is in a great spot with 2 supermarkets within walking distance so we could save money by...
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Dear Sally
Thank you for your feedback. We concur that the furniture is dated and we are progressively replacing it and recovering chairs to improve the look and comfort of the apartments. Our regular guests see something different and improved on every visit. 8 station TV is standard now in the apartments, Executive studios and soon the air conditioned studios....
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Stayed at Kaiviti many times before and the new executive rooms are great and well worth the extra. They have been completely redone with Queen bed and large TV. The kitchen was awesome with a larger fridge/freezer, microwave and a proper stove and oven. New bathroom was clean and spacious.
Furniture has improved with comfy chairs for reading and well...
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Dear Elaine12354
Thank you for the review. I am pleased that you like the new Executive rooms which were completed in 2010. They have been completely refurbished with new kitchen and bathroom and located on the ground floor away from foot traffic.
We note your comments about the staff. We are continually working with them with weekly training session and...
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For anyone planning a trip to Port Vila,whether it be a leisure holiday ,a scuba holiday or a combined holiday.
We have just returned home after a 7 day stay with our accommodation being at " Kaiviti Motel."We have made kaiviti motel our chosen accommodation for the past two years alway's finding it clean + very central to food outlets,restaraunts+...
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Dear Short11
Your comments and positive feedback are very much appreciated. We are pleased with the direction the Motel is taking. We look forward to welcoming you back on your next diving trip.
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This is not recommended in it's present state...... mud, dust and a building site at your front door.
Not sure where to begin - it looks ok in the brochure, but then an artists impression of the pool and the facilities would.
My main problems were, 3 inches of dust under the bed - for someone who has allergies to...
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Thank you for your feedback. There is never a good time for renovations and we are sorry that your experience wasn’t a good one. Your visit coincided with the car park makeover and it was only like that for a couple of weeks. It was completely re-cemented the week after your visit. The dust was caused by the car park...
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We just stayed at the Kaiviti for a short diving trip. The rooms were very dated and dirty and the hotel was a building site as renovations were being carried out on both the car park and the pool and bar areas (so no use of pool or bar). For breakfast and any restaurant meals we needed to go elsewhere...
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Thank you for taking the time to air your grievances and I apologise for taking so long to respond. Our policy was clear during the renovations that guests could move to another hotel without penalty and your tour organiser was aware of that. The renovations on the pool, bar and surrounds took a lot longer than originally expected and you...
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