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The Melanesian Port Vila

P.O. Box 810, Port Vila, Efate, Vanuatu
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The Melanesian Port Vila
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182 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (182)
  • Mar-May only
    (42)
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    (52)
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    (38)
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Christchurch, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel needs updating and a bit of work done in rooms and around the place Breakfast very average with little options as part of the offer Pool area didn't feel welcoming as the diners are sitting around the pool area

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Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel was very nice but could do with a update in paint etc, breakfast was continental was ok but not a good variety of fruit ( this may be just because of recent cyclone ) Rooms were ok could do with a update and paint, bed was very hard but room was serviced every day and could not fault this... More 

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Top Contributor
55 reviews 55 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A decent venue, close to the city. Clean rooms, reasonable service. Wifi is limited so it might be best to purchase some rather than relying on the free service in the reception area. Handy tourism desk downstairs who can assist with booking tours etc. Most activities will send a bus to collect you. The regular evening sing sing dances get... More 

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Sydney, Australia
Top Contributor
132 reviews 132 reviews
48 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel great staff clean rooms in room fridge stays on all day a/c units work pool is clean staff are wonderful everything close by breakfast is a little light but this is not the Waldorf. Totally enjoyed my stay would return again matter fact I booked same hotel after returning from tanna Island

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Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We weren't sure what Vanuatu would be like only 9 weeks after Cylone Pam hit and we considered cancelling our trip, but are glad we didn't. Port Vila has bounced back quickly and the Melanesian Hotel has very little signs of any problems. Staff are great, bar and food prices are reasonable, food is good, great BBQ and local music... More 

Was this review helpful? Yes 3
Geelong, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 12, 2015

Stayed here for a week. Staff were lovely. Weather was awesome. Pool was amazing. Staff always getting eveyrone involved in things happening around the hotel. The booking lady who books tours was the nicest lady. Very friendly. Just up the hill from the town makes it a awesome hotel . Would go back.

Was this review helpful? Yes 3
Bangkok, Thailand
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 12, 2015

This is the second time I have been to The Melanesia. Last time was in 2014 for a small group of financial institutions conference held at the hotel. That time everything was great. This time is the real stay. I have found that I have no privacy in my room. Since room's glass door/window is facing breakfast area and it's... More 

Was this review helpful? Yes 1
St. Louis
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed April 30, 2015

This is a comfortable, basic, hotel in Port Vila. The rooms are comfortable, with good A/C; the pool area is nice. The hotel doesn't have internet, but sells hotspot cards at the desk (expensive) that connect you to really bad service (less than dialup speed at night); instead, purchase a sim card at the airport with a good data package... More 

Was this review helpful? Yes 1
Paris, France
Top Contributor
62 reviews 62 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 24, 2015

The Melanesian took really good care of us who came in during difficult times after Cyclone Pam. The staffs were very friendly, helpful and quick with providing necessary service. I think the Japanese management is what makes these happen. The rooms may not be modern, but well kept with everything working as they should. If there were any problems, they... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 13, 2015

Stayed at the Melanesian twice so far on different business. Seems pretty average on the outset, but the room setting and lively environment (especially in the weekends) made it all worthwhile. The Melanesian is conveniently located on the higher end of town and everything you need from convenience shops, restaurants, and the CBD are all accessible on foot. Gotten to... More 

Was this review helpful? Yes 1
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear JiaojiW, Thank you for staying with us during your visit to Vanuatu. Your comments will be forward to department concern for staff appraisals. We do look forward to any future trips to Vanuatu and to the Melanesian Hotel again. More 

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