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The Melanesian Port Vila

P.O. Box 810, Port Vila, Efate, Vanuatu
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1 room 1 guest
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The Melanesian Port Vila
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195 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • French first
  • Japanese first
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English first
  • All months
    (195)
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    (42)
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Cairns, Queensland, Australia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I arrived after midnight, for a one night stop over before flying to Espiritu Santo the following day. On arrival check in was slow, I asked the staff what time the courtesy bus would pick me up the following day to go to the airport and they just looked at me blankly. The room was neat and tidy, the water... More 

Was this review helpful? Yes
Brisbane, Australia
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our stay at the Melanesian came at the end of a weekend break. I had to head back to work while my wife stayed on for a week of meetings. On check-in we were pleasantly surprised to be put in the Presidential Suite. (I believe it is advertised on the website as the Melanesian Suite, however the sign on the... More 

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Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Sheehy D, Thank you for your wonderful comments and feedback well received. We believed that your stay with us was enjoyable. We do have a few gestures that we give to return guests and one of them is the upgrade to our suite which is the Presidential suite, renamed to Melanesian suite. The names changes will be notified to... More 

Ballarat, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night at the Melanesian and to be honest were glad it was only one. Our room was on the top floor and was only accessed by climbing many flights of stairs. The room itself was a good size and the bed was comfortable. The bathroom was very outdated and small. Our faucet was tap fixtures were loose... More 

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Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Kim S, Thank you for staying with us for the one night. Your comments and feedback is well received and now forwarded to the department concern to rectify the issues raised. We do have three levels of rooms with only stairs. The room your in is our superior orchid room, however we may offer you our ground floor rooms... More 

Melbourne
Level Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 9 days in a 1 bed apartment - very clean. Living room and Bedroom comfortable - kitchen and bathroom could do with a refresh. Continental Breakfast OK as included in rate but not much variety - should improve once local fruits become available again after cyclone. Evening performances by local bands/tribes provided 6 to 8pm and create nice atmosphere... More 

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Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Bel1996, Thank you for staying with us and we believe that you did enjoyed your time here. Your comments are well received. We are indeed recovering from the cyclone Pam and starting to receive more leisure travelers. We do hope that you will visit us again on your next visit to Vanuatu. More 

Honiara, Solomon Islands
Level Contributor
135 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed July 21, 2015

The Melanesian in Port Vila is popular among most business travelers especially those from donor and development institutions. It is close to the main town and commercial center and conveniently located. Rooms are neat, nice, clean and well maintained. Service is very good and staff very friendly and warm.

Was this review helpful? Yes 1
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Krishnan, Thank you for staying with us at the Melanesian Hotel. Situated in a convenient location where supermarkets and the CBD is only few minutes walk. After cyclone Pam we have not accommodate much leisure travelers but Aid volunteers and workers coming over to help re-build back Vanuatu as you might have come across some during your stay with... More 

Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 19, 2015

We have stayed at the Melanesian for the last 3 years and I feel I can provide a review which encompasses time. The hotel is a 5-minute walk to town. The staff are friendly, attentive and beautiful people. They are always willing to help and nothing is a hassle. The food is second to none. They get the best produce... More 

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Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Mrodri66, Thank you for your positive comment well received. We are pleased to hear that you did enjoyed your stay with us and part-take in the restaurant with a good variety of menu to choose from. With our new chef with a wide experience in international and local cuisine. We are now serving more of the best Vanuatu beef... More 

Melbourne
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 17, 2015

If you want a convenient hotel to stay in Port Vila, this is a good choice. The rooms were clean and comfortable. There was myself and 2 kids and they had put on an extra bed (which we didn't use), so there was queen and 2 singles. So this is possible for family of 4. The staff were very friendly... More 

Was this review helpful? Yes 1
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Familyminato, Thank you for your stay with us, we believed you did enjoyed your stay with us. Thank you for the comments on staffing, that have assisted you and your family professionally. Your comments will be forwarded to the departments for staff appraisals. The BBQ nights are inclusive of cultural entertainment to be enjoyed of Vanuatu's unique traditions. We... More 

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed July 15, 2015

The Melanesian was a good place to stay for a holiday. Very local and within walking distance of the main town. Has a mini casino which is great. Food and drinks are reasonably priced and of good quality. Staff are friendly and accommodating.

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Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Mandz_15, Thank you for staying with us. It was with pleasure to have you at the Melanesian hotel. Thank you for your positive comments which will be forwarded to department to staff appraisals. Looking forward to your next visit to Vanuatu and especially to the Melanesian Hotel. More 

Auckland Region, New Zealand
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 11, 2015

I stayed in two rooms in this resort between 2/7/15 and 10/7/15 From the second I walked in the door the place felt fantastic. The staff are genuinely friendly and helpful. The rooms I stayed in were comfortable and quiet. The beds were comfortable. In room fridge,and a safe were greatly appreciated. The food is pretty darn good. The advertising... More 

Was this review helpful? Yes
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Kazbanz, Thank you for staying with us at the Melanesian and we believed you had the most wonderful time with us. Thank you for your comments on the picture which do need updating. We have recovered well from the TC Pam. Your wonderful comments will be forwarded to departments concern for staff appraisals. With most property still recovering from... More 

Nadi, Fiji
Level Contributor
3 reviews
4 of 5 stars Reviewed July 2, 2015

Only stayed here for a couple of nights but certainly a pleasant resort. Staff were very welcoming and friendly. Rooms were a bit old school but certainly did the job. Continental breakfast was basic but had a range of French pastries. Overall - lovely spot.

Was this review helpful? Yes
Hiroshark, Manager at The Melanesian Port Vila, responded to this review

Dear Lauren, Thank you for staying with us. We are pleased to know that our friendly staff made your stay enjoyable. After TC Pam, fresh fruit is quite difficult to find but hoping that this month July will bring more fresh fruit to the market and we can offer more fresh fruits at breakfast time. You may have notice that... More 

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