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Chantilly's on the Bay

Lini Highway | Fatumaru Bay, Port Vila, Efate, Vanuatu
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138 Reviews from our TripAdvisor Community

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Castle Hill, Australia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for one night as I had a stopover on the island. The room was clean but there was a very strong smoke smell the previous occupant must have chain smoked, they had left the door open to try and freshen it but without too much effect. the room was a little outdated but that dose not detract... More 

Helpful?
Thank steve b
A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice place for Dinner. The staff are so lovely. My daughter had a accident hurting her finger with closing a door on her finger while getting out of a taxi. The staff were amazing especially one gentleman didn't get his name. Nothing was the trouble. Steaks are great and service a1. Thank you again Chantilly 's

Helpful?
Thank A TripAdvisor Member
Auckland Region, New Zealand
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 6, 2016

This is a little bar on the beach next to Moorings Hotel, (where we stayed for one night). The bar has a very casual atmosphere, nice couches etc on the beach for relaxing - they make a fire at night, beautiful setting, and a happening place for people to mix and mingle and have a good time

Helpful?
Thank pickles691187
Brisbane, Australia
2 reviews
2 of 5 stars Reviewed January 3, 2016

Although the Ni-Vanuatu staff are some of the most pleasant, Chantilly's is under new management. Possibly the worst experience in all my visits to Vanuatu. The place looked like a Backpackers on a busy weekend, noise from the pool area from 0700 with children screaming without supervision,a free ride for anyone to walk in and use the Pool area, next... More 

Helpful?
Thank glenn o
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Hi Glenn, Thank you for taking the time to review Chantilly's. Due to Cyclone Pam closing down two of the largest family resorts, we have had a lot more family's staying with at Chantilly's. We have the busiest restaurant in town on the weekends with locals & guest coming down for brunch with their family's, so we apologise for the... More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed January 3, 2016

Pro's - Nice staff (although in Vanuatu it's impossible to get rude staff, everyone really is that friendly!), large rooms, great views over the water, comfortable bed, nice walk into town Con's - Overpriced restaurant, tiny pool, really poor quality shampoo/soaps etc, tv kept breaking, shower head was awful

Helpful?
Thank Lizzie M
Adelaide, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

I came across the Banyan Beach Bar by complete accident. Just walked past and thought that looks like a cool place to check out. Really relaxed bar right on the beach. Travelling by myself I felt completely comfortable to sit up at the bar or down on the bean bags by the water. The staff are amazing. Ask Nerick to... More 

Helpful?
1 Thank R B
portsmouth
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 3, 2015

Stayed for 4 nights in October. Whilst the rooms were comfortable I would agree with previous reviews that the rooms could do with updating. Everything seems to be well used, even the decoration could be refreshed. The staff however are so helpful, nothing is too much trouble for them. The food is fine but if you want a similar standard... More 

Helpful?
Thank PortsmouthPesty
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear PortsmouthPesty Thanks for your review and feedback. I will pass on your praise to the team who I am very proud of. We do have scheduled refurb and maintenance to rooms as we come into a slightly quieter period giving us access to keep Chantilly's shining. Kind Regards Andrew More 

Gisborne, New Zealand
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 23, 2015

We had booked Chantilly's for our last night in Vanuatu, after returning from Espiritu Santo. On our first trip to Vanuatu, 6 years earlier, I had had one of the' best meals ever' at Chantilly's so was hoping to repeat that, plus I had hoped to do a little shopping in the nearby downtown area before we left very early... More 

Helpful?
Thank Evelyn W
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Evelyn W Thank you for your feedback. Thank you for the positive feedback on your experience with the team at Chantilly's. I do wish you had a better experience with us and I thank you for your honest feedback as we will use this to learn from and use to improve guest experience. The team work hard to deliver... More 

Sydney, Australia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 16, 2015

I stayed at Chantilly's in early October for five days. Overall I had a pleasant stay....there are some positives and negatives about this place. The positives: - The staff are lovely! Attentive, pleasant, friendly and not "in your face" - The location: being on the bay it is a stunning backdrop and the sunsets are amazing...close to town as well... More 

Helpful?
2 Thank Jackie_Sydney2013
Melbourne, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed October 12, 2015

Beautiful view. Gorgeous Sunset. Lovely People. We arrived at Chantilly's (it was the only accommodation available after previously booking at The Warwick Le Lagon - our dates were not available after waiting ages for the travel company to get back to us re accommodation) and were quite surprised at how well Chantilly's fit our needs. However, shame the jetty hadn't... More 

Helpful?
Thank Maddie G
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Hi Maddie G Thanks for taking the time to review. I have taken on board your advice on 'child friendly' area's to address and have some plugs and cupboard locks coming across from Australia. Glad the team looked after your family and hope you can visit and review us again. Kind Regards Andrew More 

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