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Chantilly's on the Bay

Lini Highway | Fatumaru Bay, Port Vila, Efate, Vanuatu
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Chantilly's on the Bay
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Chantilly's on the Bay
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108 reviews from our community

Traveler rating
    47
    43
    12
    5
    1
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12
47
13
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Over the Easter weekend my friends and I stayed here. The hotel and city is open for business. The location of the hotel is centrally located and the services great. I know some people are concerned amenities and services are not ready post cyclone. Don't be concerned, and enjoy the wonders that is Vanuatu.

Was this review helpful? Yes 1
Campbelltown, Australia
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 12, 2015

We spent one night at chantillys this trip. We asked to be moved from the first room because the aircon just wasnt doing the job. In the second room the aircon wasnt much better but decided to put up with it since it was only one night. We discovered the room hadnt been properly cleaned. The bin was still full... More 

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GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear jodybelinda Thanks for your feedback. The air con settings had been changed in the room possibly by a previous guest and was tested and back up and running the next morning. Apologies for the room change and small problems you had, the team have addressed those with the unexpected room change. The housekeeping team take great pride in their... More 

Adelaide
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 10, 2015

I still haven't checked out, and with the approaching cyclone later this week not sure when I will! However, I wanted to provide a review on my experience to date in case I forget later. The hotel is a short walk from the town proper, but it is a level, safe walk during the day, with plenty of shade along... More 

Was this review helpful? Yes 1
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear UmiEdgar Thank you for your review and kind words to the team and myself. It certainly was an incredible time in the lead up to the cyclone and I am pleased the team met your expectations during your stay. We look forward to having you back again now your part of the 'Chantilly's family'. Kind Regards Andrew More 

Ipswich, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2015

I have stayed at many Resort's, Hotel's in Port Vila, Chantilly's is definately the best for location and views, with a 5 minute walking distance to town, local restaurants and bars. The room was quite comfortable and spacious with an amazing view overlooking beautiful Fatumaru Bay.......Great Sunsets ! The staff were always very efficent and frienldy, with management quick to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Cathy B I appreciate you taking the time to review Chantilly's. I am please the team looked after you so well on your visit and I look forward to seeing you very soon. Kind Regards Andrew More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2015

Great location for short stay if you have multiple agendas and relatives with differing needs... Breakfasts are to die for...try the sizzling steak plate with two eggs to your liking , tomatoes and mushrooms....no need to eat for the rest of the day....and the harbour view is so relaxing!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Marcus B Thanks for your review, James and I only discussed last week making the 'sizzling breakfast plate' a signature dish and part of all day dining. Safe travels and hope to see you again. Thanks again Andrew More 

Brisbane, Australia
Top Contributor
54 reviews 54 reviews
29 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed February 18, 2015

We wanted to begin our holiday by staying somewhere with friendly staff, a short, level walk to town, and preferably having a water view. The reviews mention the lovely staff and great service and that is very important to me, so we gave it a go. Chantilly's fitted the bill perfectly. The fittings and furnishings are not ultra modern or... More 

Was this review helpful? Yes 2
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear kerryandjake Thank your for you review. I will pass on your feedback to the team on your stay. We are currently doing a soft refurbishment (all things soft and fluffy) to bring every room in line with the new beds and TV's to complement the amazing view over the bay. Hope to see you again. Kind Regards Andrew More 

Top Contributor
55 reviews 55 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 5, 2015

Chantilly's is a bit at the edge of town proper, about 5 minutes away. But the walk is along a paved road going through a small park with a view of the ocean. It is a really nice and enjoyable walk. The beach right next to the hotel is good enough for swimming. The sunsets are lovely. The breakfast is... More 

Was this review helpful? Yes 2
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Turista_academia Thank you very much for your review and rating your stay at Chantilly's. We are very lucky to have the best little stretch of private beach located so close to town. We hope you visit us again. Thanks again Andrew More 

Adelaide, Australia
Top Contributor
114 reviews 114 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 7, 2015 via mobile

Stayed at Chantilly's after the more regular stay in a Villa outside town. Chantillys was perfect. Vanuatu has a host of resort accommodation with all manner of add ons, like plunge pools and beachside fare's and the like. Chantillys is an hotel. But unlike the Villa's and resorts, Chantillys is in town and close for a walk to shops and... More 

Was this review helpful? Yes 1
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Kim H Thank you for your review. I am happy you enjoyed yourself and we hope you felt like part of our family. Tropical Regards Andrew and the Team p.s. I have posted your review on the notice board and there are some very smiley faces! More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

My self and two daughters spent 6 nights at this gorgeous hotel. I can't speak highly enough of the service we received from start to finish, we were attended to on a very personal manor, nothing was too much trouble. Always a glass of water when you sat in the lobby or pool area. The restaurant has fabulous food, with... More 

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GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear pgadsden Thank you for taking time out to review Chantilly's on the Bay. I will pass on your feedback to the entire team and we hope to see you again in the near future. Warm Regards Andrew More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 5, 2015

There is no room without a view and the view is fantastic. Whilst the rooms are a little tired, they are very comfortable - did I mention the views? Staff are very pleasant and accommodating and the restaurant is also good quality. Easy walking distance to all that is going on

Review collected in partnership with this hotel

Was this review helpful? Yes
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Carolene G Thanks for your review. We are very spoilt with the amazing view every day. Just to let you know we have started our soft furnishing renewal this month to compliment the new beds and big screen TV's now in every room. Hope to see you again. Kind Regards Andrew More 

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