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Chantilly's on the Bay

Lini Highway | Fatumaru Bay, Port Vila, Efate, Vanuatu
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Chantilly's on the Bay
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Chantilly's on the Bay
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112 reviews from our community

Traveler rating
    47
    46
    13
    5
    1
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13
48
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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  • French first
  • Any
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    (112)
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    (32)
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Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 4 days ago NEW

Enjoyed my stay here. Only one meal I was disappointed in and that was the pork belly, but restaurant gave credit, so was happy. All service and other meals were great. Stunning views and walk to town. Will be back. Staff were great.

Was this review helpful? Yes
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Karen O Thanks for the review. I am pleased you enjoyed your time with us and will be coming back. Appreciate your feedback on the pork belly, I will definitely follow up as this is one of our top dishes and a personal favourite with a nice pinot. See you soon Andrew More 

Cooktown
Top Contributor
53 reviews 53 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed in Port Vila for three weeks, moved accommodation 6 times and visited friends in other accommodations I must say Chantilly's ticks the boxes for me. The common denominator with accommodation in Port Vila is the price, lack of maintenance and the lack of urgency attitude with service. (Can take 20-30mins to checkout) The cyclone cannot be blamed for... More 

Was this review helpful? Yes 2
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Nadine S Thank you for your review. There will be some very big smile's at today's meeting when I pass on your review. Thank you for staying with us and becoming part of the Chantilly's family. Kind Regards Andrew More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely place even if showing signs of age - rooms large air conditioning and fans worked. Food good if limited and unchanging. Nice Friday happy hr. Efficient helpful and friendly staff (especially the housecleaning). Convenient to the town for a walk and good eating alternatives around. Probably would try the massage across the road rather than the in house on... More 

Was this review helpful? Yes
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Alan U Thanks for taking the time to review us after the cyclone. As you know we fared pretty well despite the battering. Things are almost back to normal in paradise with fresh produce available to run our full menu options, building materials to fix the cosmetic damages and our amazing team delivering great service. Sunset Fridays overlooking the... More 

Mullumbimby, Australia
Top Contributor
63 reviews 63 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for just 1 night as a family of 4. When we arrived they did not have our WOTIF booking, luckily there was a room available anyway. The room had a good view over the harbour but was not very clean & quite basic & dated, considering it cost us almost $300 per night. There was a bedroom... More 

Was this review helpful? Yes 1
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Danielle D Thank you for reviewing Chantilly's. Looks like we have resolved the online alert issues with your booking thanks to good follow up and resolution from our internet provider TVL. Apologies on your room our housekeeping team usually are well on top maintaining our high standards and are only too happy to remedy any guest issue immediately regarding... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 11, 2015

Over the Easter weekend my friends and I stayed here. The hotel and city is open for business. The location of the hotel is centrally located and the services great. I know some people are concerned amenities and services are not ready post cyclone. Don't be concerned, and enjoy the wonders that is Vanuatu.

Was this review helpful? Yes 1
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Thanks David It has been an amazing recovery. Guests yesterday said they had one of the best tours around the island, the people were so friendly and happy and the beaches amazing. Thanks for taking the time to send through your feedback. Kind Regards Andrew More 

Campbelltown, Australia
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 12, 2015

We spent one night at chantillys this trip. We asked to be moved from the first room because the aircon just wasnt doing the job. In the second room the aircon wasnt much better but decided to put up with it since it was only one night. We discovered the room hadnt been properly cleaned. The bin was still full... More 

Was this review helpful? Yes
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear jodybelinda Thanks for your feedback. The air con settings had been changed in the room possibly by a previous guest and was tested and back up and running the next morning. Apologies for the room change and small problems you had, the team have addressed those with the unexpected room change. The housekeeping team take great pride in their... More 

Adelaide
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 10, 2015

I still haven't checked out, and with the approaching cyclone later this week not sure when I will! However, I wanted to provide a review on my experience to date in case I forget later. The hotel is a short walk from the town proper, but it is a level, safe walk during the day, with plenty of shade along... More 

Was this review helpful? Yes 1
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear UmiEdgar Thank you for your review and kind words to the team and myself. It certainly was an incredible time in the lead up to the cyclone and I am pleased the team met your expectations during your stay. We look forward to having you back again now your part of the 'Chantilly's family'. Kind Regards Andrew More 

Ipswich, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2015

I have stayed at many Resort's, Hotel's in Port Vila, Chantilly's is definately the best for location and views, with a 5 minute walking distance to town, local restaurants and bars. The room was quite comfortable and spacious with an amazing view overlooking beautiful Fatumaru Bay.......Great Sunsets ! The staff were always very efficent and frienldy, with management quick to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Cathy B I appreciate you taking the time to review Chantilly's. I am please the team looked after you so well on your visit and I look forward to seeing you very soon. Kind Regards Andrew More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2015

Great location for short stay if you have multiple agendas and relatives with differing needs... Breakfasts are to die for...try the sizzling steak plate with two eggs to your liking , tomatoes and mushrooms....no need to eat for the rest of the day....and the harbour view is so relaxing!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Marcus B Thanks for your review, James and I only discussed last week making the 'sizzling breakfast plate' a signature dish and part of all day dining. Safe travels and hope to see you again. Thanks again Andrew More 

Brisbane, Australia
Top Contributor
54 reviews 54 reviews
29 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed February 18, 2015

We wanted to begin our holiday by staying somewhere with friendly staff, a short, level walk to town, and preferably having a water view. The reviews mention the lovely staff and great service and that is very important to me, so we gave it a go. Chantilly's fitted the bill perfectly. The fittings and furnishings are not ultra modern or... More 

Was this review helpful? Yes 2
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear kerryandjake Thank your for you review. I will pass on your feedback to the team on your stay. We are currently doing a soft refurbishment (all things soft and fluffy) to bring every room in line with the new beds and TV's to complement the amazing view over the bay. Hope to see you again. Kind Regards Andrew More 

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