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Chantilly's on the Bay

Lini Highway | Fatumaru Bay, Port Vila, Efate, Vanuatu
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Chantilly's on the Bay
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121 Reviews from our TripAdvisor Community

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Traveler rating
    52
    47
    15
    5
    2
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13
52
14
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • French first
  • Any
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    (121)
  • Mar-May only
    (32)
  • Jun-Aug only
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    (27)
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    (25)
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Sydney, Australia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I came here on vacation in 2011 and was impressed with the food, location and service. The view and menu are still great but the staff totally ignored me which was frustrating. I had to try to get their attention all the time to see the menu, order and ask questions.

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Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My holiday didn't start well when I had to arrive a day earlier than planned and could not get into Chantilly's because it was booked out (I'm not surprised) when my luggage didn't show up on the carousel I feared the worse for the rest of my stay I'm glad I was wrong. When I finally got out of the... More 

Was this review helpful? Yes 1
Apia, Samoa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are self contained studios. Lovely balcony and beautiful view out over the bay. Good food and service. Clean and comfortable. Short walk to 24 hour market and shopping centre. Can include breakfast in package. No extra charge for room service. Wifi is free in downstairs common area - well set up with comfortable furniture and can sit in covered... More 

Was this review helpful? Yes 1
Kingsthorpe, Queensland, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a great stay the rooms are dated but Andrew is getting to them as after cyclone he has more important things to get done as everything is done on island time we had a couple of things wrong in our room an he had them fixed that day he was told he can't fix if he is not told... More 

Was this review helpful? Yes 1
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have had the great pleasure of staying in THE most beautiful and friendly country in the world and Chantilly's did not disappoint. Our room overlooked the pool and the soon to be fixed jetty but this didn't take away from the scenery and lovely views. We ate in the restaurant twice for tea and had a bar snack and... More 

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GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear EWilliams86 Thank you for taking the time to write your review of us. I will let the team know they have put a smile on your face and you enjoyed your stay. The maintenance team and I are working hard to get the entire property back to pre Pam condition and better with new awnings, fare, wiring and cabling... More 

Greater Wellington, New Zealand
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fantastic. Fantastic, get a room by the pool, really cheap wine and enjoy the barbecue. Relax and chill out. Very friendly and helpful staff, absolutely no negatives to this place. Weak to everywhere and meet lots of interesting people.

Was this review helpful? Yes 1
Greater Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2015

Friendly place back to what it was in 2011 after some disruption from Cyclone Pam. Good food helpful staff and good accommodation with sea facing balconies. Good internet access close the town and other amenities. Love my trip to the place. Efatte is a paradise

Was this review helpful? Yes 2
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Alan S Thank you for your review , being on track has been the main focus for the team and your past experience of staying with us and feedback is valuable to me in letting the team know their efforts have been nothing short of amazing. Take care and I hope to see you again Regards Andrew More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 6, 2015

Stayed here for the second time during our Vanuatu holiday unfortunately the experience was worst the second time around - everything about the room we had was 'tired' from the bed linen to the towels. You needed to be a contortionist to use the bathroom: open the door, step into the shower, close the door, step out the shower to... More 

Was this review helpful? Yes 1
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

HI Bill T Thanks for your feedback, your comments have been considered and actions taken to ensure next visit is amazing. Kind Regards Andrew More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 3, 2015

Stayed here as part of our tour package. Good location an easy 5 minutes walk into Vila. The rooms are OK if not a bit 'tired'. Wouldn't choose to stay here if I was in town for a week - quite a bit of road noise.

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GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Bill T Thank you for giving me your feedback. Apologies we did not meet your standard thou be rest assured post cyclone delays to our upgrades have gone, with the newest and comfiest beds in town, big screen televisions, new paint work throughout and soft furnishing upgrade on track. I hope to have the jetty rebuilt over the next... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 23, 2015

Enjoyed my stay here. Only one meal I was disappointed in and that was the pork belly, but restaurant gave credit, so was happy. All service and other meals were great. Stunning views and walk to town. Will be back. Staff were great.

Was this review helpful? Yes
GeneralManager279, General Manager at Chantilly's on the Bay, responded to this review

Dear Karen O Thanks for the review. I am pleased you enjoyed your time with us and will be coming back. Appreciate your feedback on the pork belly, I will definitely follow up as this is one of our top dishes and a personal favourite with a nice pinot. See you soon Andrew More 

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