We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Resort Vanuatu

4.0 of 5 Tassiriki Park, PO Box 215, Port Vila, Efate, Vanuatu (Formerly Palms Resort and Casino Vanuatu)
Hotel website
Hotel deals
Special Offer
Members Exclusive:25% Off
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Holiday Inn Resort Vanuatu
Professional photos View all
Browse nearby
Holiday Inn Resort Vanuatu
Write a Review

529 reviews from our community

Traveler rating
    281
    191
    42
    8
    7
See reviews for
246
155
14
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (529)
  • Mar-May only
    (78)
  • Jun-Aug only
    (179)
  • Sep-Nov only
    (173)
  • Dec-Feb only
    (99)
All months
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just spent 10 nights here. Wow, it was awesome. Our 4 yr old, Zach loved kids club & the beautiful lady's that looked after him, the pool & all his new friends. Chief Sam was a huge hit with us, so knowledgable & entertaining, from our arrival to Kava nights. Peter was amazing in the Pool Bar, always remembered... More 

Was this review helpful? Yes 1
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Lilzach5 Thank you for such a 'fantastic' review. Sounds like you all had a fantastic time with us and got to experience some of the unique Melanesian culture which is always full of warmth and fun. Look forward to welcoming you all back to Vanuatu in the very near future. Tankiu tumas Thomas Tat General Manager Holiday Inn... More 

Ottawa, Canada
Top Contributor
75 reviews 75 reviews
75 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is beautiful especially the beach and lagoon. Clientele seems to be mostly Australian families Rooms are large but a bit tired. Restaurant food was good but service was not over friendly I had an issue with early morning check out. Morning manager quoted an exaggerated total but told me that printer was broken and so no itemized bill... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are leaving now to head home to brisbane after having a fantastic week here. The staff have been excellent and so friendly, Peter and Ricky at the pool bar has made our stay one we will never forget with there friendliness and smiles. Chief sam's kava afternoons were very good and fun. We have met so many nice people... More 

Was this review helpful? Yes 2
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning joanne r Thank you for the review. I know that when we share your review that there will be a lot of smiles masking their pride in your comments. The team as you found reflect the true Melanesian culture of being genuinely warm and friendly. Look forward to welcoming you back to Vanuatu in the very near future.... More 

Melbourne, Australia
Top Contributor
138 reviews 138 reviews
55 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband "Michael W" has already provided a detailed review but I wanted to add my own comments. The Holiday Inn Vanuatu outdid every expectation of what excellent service is and the resort is a perfect romantic getaway, especially staying in the overwater bungalows which were magnificent. It was our anniversary and they treated us like royalty so I can... More 

Was this review helpful? Yes 4
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Stormchaser71 Thank you for taking the time to add to Michael W 's review. Whilst we know it was all a bit of surprise for you it's great to hear that we added a little extra to it. Look forward to welcoming you back for a little longer stay in the near future. Tankiu tumas Thomas Tait General... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had an awesome 10 day holiday from 28 December 2014. The staff were wonderful and the facilities perfect. We were a group of 9 and youngest was 7 and oldest was 76. We all had a wonderful time. Especially me and my husband as we renewed our vows at the resort. The location was beautiful, the weather perfect and... More 

Was this review helpful? Yes 2
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Antica S Thank you for the 'Fabulous' review and choosing us for such a special occasion. Great to see that it all went well and that everyone had such a great time. We certainly look forward to welcoming you all back before another 12 years pass! Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

Toulouse, France
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Thanks to all the friendly and efficient staff at the hotel for making our holiday a memorable one. Enjoyed the complex, the resort facilities, pool, beach, sporting activities on offer, golf, the various shows especially the fire dancers. Great food. Even though it rained half our stay, we managed to see this beautiful tropical country and meet their friendly and... More 

Was this review helpful? Yes 1
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning France31290 Thank you for the 'Great' review. As you found the Melanesian hospitality is genuine, warm and friendly which just makes you want to relax. Sorry to hear that you got some rain during your stay the one thing we can't control however it doesn't sound like it stopped you from exploring and the one thing that is... More 

Melbourne, Australia
Top Contributor
75 reviews 75 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Came over here for a long weekend to celebrate an anniversary with my wife. We were greeted by a hotel staff member minutes after getting off the plane from Australia. She was a nice little lady who gave us our check in material in addition to some traditional Vanuatu headwear. On getting to the hotel, the checkin staff were wonderful.... More 

Was this review helpful? Yes 1
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Michael W Thank you for the review and celebrating such a special occasion with us. Great to see that the surprise trip and celebration went very well and that the team were able to meet your expectations. They know its the little things that make the biggest difference! Hope to see you back for a longer visit in... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

We had an Over Water bungalow and a lagoon view room in the main complex. The Over Water bungalow was a wonderful experience, one for the memory bank. The short walk from "our" little island to the main complex was a nice way to start and end the day. If it was raining there was always a buggy on hand... More 

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Trish H Thank you for the 'Wonderful' review. I think all of us in the industry appreciate when guest's comment to us directly allowing time for us to address the issue rather then reading about them after departure. Great to hear that the team took your comments onboard and addressed them. We are indeed lucky to have the... More 

Brisbane, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 18, 2015

During my four day stay in January 15 at Port Vila Holiday Inn Resort the weather was horrendous. Torrential rain and high winds throughout the period. The staff were friendly and always quick to help. Facilities are generally pretty good.My room was well finished and a good size. One minor gripe is that the gym equipment could be better....only one... More 

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Mirren14 Thank you for the review. The one thing we would love to control is the weather! Sorry to hear that you experienced some of the weather we would prefer not to see when people are on holidays however by the sounds of it you still got out and about enjoying some of the activities on resort. Look... More 

Brisbane
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 12, 2015

The Holiday Inn Resort was absolutely beautiful. The staff are fantastic and always quick to help and answer any questions. Unfortunately the wifi was very iffy in our room. This could be because we were on the bottom floor. Decent reception outside on the balcony but not much inside. Other parts of the hotel the wifi was fine. My biggest... More 

Was this review helpful? Yes 2
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Afternoon headspinning Thank you for the review. We certainly had a few challenges with the wifi over the festive season and I am sorry to hear that it affected you during your stay. We are currently upgrading parts of the system to ensure that this does not occur in the future. We certainly can have a few children around... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Resort Vanuatu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Resort Vanuatu

Address: Tassiriki Park, PO Box 215, Port Vila, Efate, Vanuatu (Formerly Palms Resort and Casino Vanuatu)
Phone Number:
Location: Vanuatu > Efate > Port Vila
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort Vanuatu 4*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Priceline, Despegar.com, Hotels.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Resort Vanuatu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Resort Vanuatu Hotel Port Vila
Port Vila Le Meridien
Le Meridien Vanuatu
Le Meridian Vanuatu
Holiday Inn Resort Vanuatu Port Vila
Hotel Style:
#3 Spa Hotel in Port Vila
#3 Business Hotel in Port Vila
#6 Luxury Hotel in Port Vila
#7 Family Hotel in Port Vila
#10 On the Beach Hotel in Port Vila
#14 Romantic Hotel in Port Vila

474 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (417)
Viewed
Room/suite (66)
Viewed
Hotel & grounds (107)
Viewed
Bathroom (8)
Viewed
Dining (37)
Viewed
Pool/beach area (92)
Viewed
View from room (27)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (6)
Viewed
Other (71)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Hotel & grounds (26)
Viewed
Pool/beach area (5)
Viewed
Room/suite (11)
Viewed
Dining (3)
Viewed
Family/play areas (3)
Viewed
Bathroom (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay