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Holiday Inn Resort Vanuatu

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Tassiriki Park, PO Box 215, Port Vila, Efate, Vanuatu (Formerly Palms Resort and Casino Vanuatu)
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1 room 1 guest
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Holiday Inn Resort Vanuatu
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547 Reviews from our TripAdvisor Community

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Traveler rating
    297
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I actually had stayed on this property last year, but have not written about it until now since I am deciding to go back again this winter. Everything about the resort is great, including the over-water bungalow, the staff, the water activities, and the buffet.

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Auckland, New Zealand
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on a couples getaway. Having dined at restaurants at a few other resorts in Vanuatu, I definitely rank Holiday Inn the best in overall appearances. Pros: Direct transfer from airport available. Grand lobby. Casino onsite (small). AMAZING BUFFET BREAKFAST - best omelettes I've had for a long time with stunning views to match. Spacious rooms. Lots of activities... More 

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Milton, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is the best hotel I have been to in my life. The staff are super friendly and are always willing to help with everything! The pool area has a little play area for the kids which is absolutely fantastic. Also the 'shacks' around the pool providing ice cream, drinks ect is just fabulous. I cannot thank the staff... More 

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Port Moresby, Papua New Guinea
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2015

Stayed for 7 nights in an over water villa. The kids loved the pool and water activities. The staff were friendly and exceptionally helpful. The over water villas are a short walk from the main facilities, which we enjoyed. However, you could call for a buggy at anytime if you didn't want to walk. The room had a PlayStation for... More 

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Port Vila, Vanuatu
Level Contributor
70 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed June 4, 2015

We have stayed at the holiday inn in port Vila many times, and always enjoyed its friendly, hospitable staff, good food, great amenities and facilities, especially those for kids, and beautiful outlook. My most recent memory of the holiday inn is from during cyclone Pam, during which my kids and I bunkered with many others as category 5 Pam whipped... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 27, 2015

Stayed here for 11 nights in Feb with a toddler for my 40th. We had not expectations and as a result wehad a good time. Staff are very friendly. Even the most minute inconveniences was taken care of promptly eg, we had insects coming through the air conditioning in the evening and we were upgraded to a suite the next... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear Corporategal92, Thank you for providing us with a very considerate review and thank you for staying with us. It is great to hear you had a pleasant stay and a good time in our hotel. I especially appreciate the positive comments about our helpful and friendly staff and am happy you were satisfied with the sleeping quality. However, even... More 

Sydney, Australia
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 13, 2015

What a place! Fantastic people, fantastic hotel. Breakfast buffet had everything a tropical resort should have, including fresh coconuts and a view of the lagoon. Had so much fun dancing the night away in the lobby bar with the staff.

Was this review helpful? Yes 1
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Chenoa Thank you for such a fantastic review. Hopefully we can welcome you back to Vanuatu in the future. Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

Maitland, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 8, 2015

Dont go anywhere else. The holiday inn is the number one place to go in Vanuatu. We had a ball. Staff were awesome. Our three year old loved our stay and asks to go back every day. We will be returning in a year for another perfect holiday!

Was this review helpful? Yes 1
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning nicchris77 Thank you for 'the best' review. Sounds like the team left a last impression on you all. Look forward to welcoming you back to Vanuatu in the future. Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

Wellington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 3, 2015

We have been travelling for years and this is seriously the most impressed we have ever been with the staff of a hotel. The hotel was amazing, but the management were INCREDIBLE! We were there during the cyclone and if it hadn't been for the staff we wouldn't have known what to do or where to go. They also kept... More 

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Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Rachel W Well what can you say to that review it except WOW and thank you. Hopefully we will see you back on resort with a little less rain and wind in the future! Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

1 review
5 of 5 stars Reviewed March 31, 2015

We were here for our honeymoon (and cyclone pam). The staff made us feel so special, the over water villa was gorgeous, nothing was too much trouble. During cyclone pam the resort did everything they could to put everyone at ease and did it with a smile. We will definitely be coming back!!

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Mandy B Well firstly thank you for sharing such a special occasion with us it is sure to be a honeymoon that won't be forgotten that's for sure. I hope we can welcome you back to Vanuatu in the near future. Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

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