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Holiday Inn Resort Vanuatu

4.0 of 5 Tassiriki Park, PO Box 215, Port Vila, Efate, Vanuatu (Formerly Palms Resort and Casino Vanuatu)
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Holiday Inn Resort Vanuatu
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Holiday Inn Resort Vanuatu
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523 reviews from our community

Traveler rating
    279
    188
    41
    8
    7
See reviews for
246
152
13
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (523)
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    (78)
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Sydney, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had an awesome 10 day holiday from 28 December 2014. The staff were wonderful and the facilities perfect. We were a group of 9 and youngest was 7 and oldest was 76. We all had a wonderful time. Especially me and my husband as we renewed our vows at the resort. The location was beautiful, the weather perfect and... More 

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Antica S Thank you for the 'Fabulous' review and choosing us for such a special occasion. Great to see that it all went well and that everyone had such a great time. We certainly look forward to welcoming you all back before another 12 years pass! Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

Toulouse, France
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Thanks to all the friendly and efficient staff at the hotel for making our holiday a memorable one. Enjoyed the complex, the resort facilities, pool, beach, sporting activities on offer, golf, the various shows especially the fire dancers. Great food. Even though it rained half our stay, we managed to see this beautiful tropical country and meet their friendly and... More 

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning France31290 Thank you for the 'Great' review. As you found the Melanesian hospitality is genuine, warm and friendly which just makes you want to relax. Sorry to hear that you got some rain during your stay the one thing we can't control however it doesn't sound like it stopped you from exploring and the one thing that is... More 

Melbourne, Australia
Top Contributor
69 reviews 69 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Came over here for a long weekend to celebrate an anniversary with my wife. We were greeted by a hotel staff member minutes after getting off the plane from Australia. She was a nice little lady who gave us our check in material in addition to some traditional Vanuatu headwear. On getting to the hotel, the checkin staff were wonderful.... More 

Was this review helpful? Yes 1
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Michael W Thank you for the review and celebrating such a special occasion with us. Great to see that the surprise trip and celebration went very well and that the team were able to meet your expectations. They know its the little things that make the biggest difference! Hope to see you back for a longer visit in... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We had an Over Water bungalow and a lagoon view room in the main complex. The Over Water bungalow was a wonderful experience, one for the memory bank. The short walk from "our" little island to the main complex was a nice way to start and end the day. If it was raining there was always a buggy on hand... More 

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Trish H Thank you for the 'Wonderful' review. I think all of us in the industry appreciate when guest's comment to us directly allowing time for us to address the issue rather then reading about them after departure. Great to hear that the team took your comments onboard and addressed them. We are indeed lucky to have the... More 

Brisbane, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

During my four day stay in January 15 at Port Vila Holiday Inn Resort the weather was horrendous. Torrential rain and high winds throughout the period. The staff were friendly and always quick to help. Facilities are generally pretty good.My room was well finished and a good size. One minor gripe is that the gym equipment could be better....only one... More 

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Mirren14 Thank you for the review. The one thing we would love to control is the weather! Sorry to hear that you experienced some of the weather we would prefer not to see when people are on holidays however by the sounds of it you still got out and about enjoying some of the activities on resort. Look... More 

Brisbane
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Resort was absolutely beautiful. The staff are fantastic and always quick to help and answer any questions. Unfortunately the wifi was very iffy in our room. This could be because we were on the bottom floor. Decent reception outside on the balcony but not much inside. Other parts of the hotel the wifi was fine. My biggest... More 

Was this review helpful? Yes 2
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Afternoon headspinning Thank you for the review. We certainly had a few challenges with the wifi over the festive season and I am sorry to hear that it affected you during your stay. We are currently upgrading parts of the system to ensure that this does not occur in the future. We certainly can have a few children around... More 

Brisbane, Australia
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Do yourself a favour and stay at the Holiday Inn. You are will immediately feel welcome and relaxed. Wonderful staff, excellent facilities, great choices in where to eat at the resort, lovely rooms with everything you need and special touches. You will always be greeted with a smile and made to feel like a friend. This place ticks all the... More 

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Afternoon Mary L Thank you for the 'great' review and your 5th stay with us. Great to see you and the family once again. I know the team will be very proud when we share your review with them and the first question will be what date are you returning! Look forward to welcoming you back in the very... More 

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Holiday Inn is a family resort with exceptional staff and facilities. This is our second time staying here and we can't wait to return. Everyone goes out of there way to make you feel comfortable and always with a smile. Our kids loved the kids club and made some new friends with staff and fellow holiday makers. Kimberley the office... More 

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Afternoon NicMitch Thank you for the review. There are so many activities for you to experience both here on resort but around Efate in various modes of transport including a beach buggy! it's always great to hear about people getting out and about around the island as it is a key point of difference between Vanuatu and other Pacific... More 

Queensland
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have recently returned from 5 nights at the HI with our 3 year old daughter. we stayed in room 125 which is on the bottom floor going out to the garden. This was perfect for our little one and easy to get to all the facilities at the resort. The room was your standard hotel room - plenty of... More 

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Afternoon Makiely Thank you for the 'fantastic' review. Sounds like you all had a great time and found the benefit oh us having two pools that are not in close proximity to allow some time out for one parent without being spotted! Sorry to hear about your food and beverage experience we certainly appreciate the feedback and have discussed... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

This was really fun. We had friends on Efate who got buses/taxis to enjoy this place with us, especially the giant pool and small casino. If you're after a romantic getaway I think you could almost manage it with many options available in this large resort run and owned by ICG who actually know what they're doing. We, however, where... More 

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning m s Thank you for the review. I know that when we share your review with the team there will be a lot of giggles and laughter disguising a real sense of pride. We are lucky in Vanuatu to have so many fantastic options for dining around town that are all in close proximity to the resort actually... More 

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Additional Information about Holiday Inn Resort Vanuatu

Address: Tassiriki Park, PO Box 215, Port Vila, Efate, Vanuatu (Formerly Palms Resort and Casino Vanuatu)
Phone Number:
Location: Vanuatu > Efate > Port Vila
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort Vanuatu 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Resort Vanuatu Hotel Port Vila
Port Vila Le Meridien
Le Meridien Vanuatu
Le Meridian Vanuatu
Holiday Inn Resort Vanuatu Port Vila
Hotel Style:
#2 Business Hotel in Port Vila
#3 Spa Hotel in Port Vila
#6 Luxury Hotel in Port Vila
#7 Family Hotel in Port Vila
#10 On the Beach Hotel in Port Vila
#14 Romantic Hotel in Port Vila

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