We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Resort Vanuatu

Certificate of Excellence
Hotel website
Hotel deals
Tassiriki Park, PO Box 215, Port Vila, Efate, Vanuatu (Formerly Palms Resort and Casino Vanuatu)
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Resort Vanuatu
Professional photos View all
Browse nearby
Holiday Inn Resort Vanuatu
Write a Review

541 reviews from our community

Traveler rating
    292
    192
    42
    8
    7
See reviews for
250
161
14
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (541)
  • Mar-May only
    (90)
  • Jun-Aug only
    (179)
  • Sep-Nov only
    (173)
  • Dec-Feb only
    (99)
All months
Sydney, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

What a place! Fantastic people, fantastic hotel. Breakfast buffet had everything a tropical resort should have, including fresh coconuts and a view of the lagoon. Had so much fun dancing the night away in the lobby bar with the staff.

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Chenoa Thank you for such a fantastic review. Hopefully we can welcome you back to Vanuatu in the future. Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

Maitland, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Dont go anywhere else. The holiday inn is the number one place to go in Vanuatu. We had a ball. Staff were awesome. Our three year old loved our stay and asks to go back every day. We will be returning in a year for another perfect holiday!

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning nicchris77 Thank you for 'the best' review. Sounds like the team left a last impression on you all. Look forward to welcoming you back to Vanuatu in the future. Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

Wellington
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been travelling for years and this is seriously the most impressed we have ever been with the staff of a hotel. The hotel was amazing, but the management were INCREDIBLE! We were there during the cyclone and if it hadn't been for the staff we wouldn't have known what to do or where to go. They also kept... More 

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Rachel W Well what can you say to that review it except WOW and thank you. Hopefully we will see you back on resort with a little less rain and wind in the future! Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We were here for our honeymoon (and cyclone pam). The staff made us feel so special, the over water villa was gorgeous, nothing was too much trouble. During cyclone pam the resort did everything they could to put everyone at ease and did it with a smile. We will definitely be coming back!!

Was this review helpful? Yes
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Mandy B Well firstly thank you for sharing such a special occasion with us it is sure to be a honeymoon that won't be forgotten that's for sure. I hope we can welcome you back to Vanuatu in the near future. Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

New South Wales, Australia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were moved to the Holiday Inn due to the approaching Cyclone Pam. The location, rooms , food and entertainment were all great!!!!! The staff are absolutely amazing, we were extremely well looked after and very well informed on the approaching cyclone and felt very safe the whole time. As Cyclone Pam unleashed her fury the staff worked tirelessly to... More 

Was this review helpful? Yes 2
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Bryce and Trace... F Thank you for the 'great' review and sorry to hear that Cyclone PAM interrupted your holiday. As you mentioned the team were amazing throughout the event and have continued to be during the cleanup. Look forward to welcoming you back to Vanuatu in the very near future. Tankiu tumas Thomas Tait General Manager Holiday... More 

Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just returned home after being in Vanuatu during the category 5 cyclone Pam. The country has been devastated and people are suffering dreadfully, however I want to applaude the Holiday Inn for the way that they looked after us during this dreadful situation. In the days leading up to the cyclone we had a wonderful time lying by... More 

Was this review helpful? Yes 7
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Afternoon RachelAldikacti Thank you for review and sorry to hear that your holiday was ended by PAM! The road to recovery is well underway and the Ni-Vanuatu just get on with life rather tahn waiting for someone to come and help them it will take sometime but Vanuatu will return to it's natural beauty in the coming months ready... More 

Brisbane, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Moved to this property due to the arrival of Cyclone Pam. Welcomed as part of the family, the staff made what was a stressful time much more bearable. The Resort was amazing the way in which they coped with an influx of unexpected guests and we could not have been in a more safe and secure environment. Upon arrival we... More 

Was this review helpful? Yes 5
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Ray P Thank you for the review. I think you have summed the Ni-Vanuatu team very well as no matter where you stay or visit in Vanuatu you are always welcomed like you are part of the family. Extremely warm and genuine people who haven't changed because of one event. Look forward to seeing you back in Vanuatu... More 

Picton, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We were here for 10 days in January and must say we had the most amazing time, your staff are by far the friendliest and most caring and could not have done enough to help us. The whole resort is beautiful and we will most definitely be back.

Was this review helpful? Yes 1
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Teonie M Thank you for the 'amazing' review. As you found the Melanesian culture is warm and genuinely friendly which the team reflect everyday. Even with the recent Cyclone you still see that culture everyday around Vanuatu. Look forward to welcoming you back to Vanuatu in the very near future. Tankiu tumas Thomas Tait General Manager Holiday Inn... More 

Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 16, 2015

My husband and I have just returned, 2 days prior to the devastating cyclone from a most enjoyable 9 days at this great resort. All the staff are happy and helpful and cant do enough to make your stay a great one. Would recommend this resort to all family and friends.

Was this review helpful? Yes 2
Thomas T, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Good Morning Dawn M Thank you for the 'terrific' review. Sounds like you had a great time and hopefully we can welcome you back to the resort in the future. Tankiu tumas Thomas Tait General Manager Holiday Inn Resort Vanuatu More 

Brisbane
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 16, 2015

Loved it. Great resort. Really friendly service. People are really friendly and helpful. Only issue was a horrible smell in the adjoining rooms on our arrival. However staff were really good and got onto it as soon as reported. The musky smell did take a couple of days to go but the follow up customer service was exceptional. Really enjoyed... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

499 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (442)
Viewed
Pool/beach area (99)
Viewed
Dining (41)
Viewed
Hotel & grounds (117)
Viewed
Room/suite (66)
Viewed
Business center/function rooms (5)
Viewed
Bathroom (8)
Viewed
View from room (27)
Viewed
Family/play areas (6)
Viewed
Other (73)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Hotel & grounds (26)
Viewed
Pool/beach area (5)
Viewed
Room/suite (11)
Viewed
Dining (3)
Viewed
Family/play areas (3)
Viewed
Bathroom (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question