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Tropicana Lagoon Apartments Resort

4.0 of 5 Teouma Rd. | PO Box 7021, Port Vila, Efate, Vanuatu
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Tropicana Lagoon Apartments Resort
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Tropicana Lagoon Apartments Resort
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131 reviews from our community

Traveler rating
    84
    21
    11
    14
    1
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31
55
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Contributor
14 reviews 14 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at Tropicana for about 10 days and enjoyed every moment of the stay. We were greeted by friendly staff, who made every effort to serve and help us with our stay and bookings. The restaurant staff were also very friendly. The staff were also quite flexible catering for varied orders, (unlike some other larger resorts we have stayed... More

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Senior Contributor
30 reviews 30 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Reading prior reviews I was a bit concerned coming to stay here. Saying this we had a great stay and did not experience some of the negatives made in previous comments. We had a two bedroom apt which was nicely decorated and set out with heaps of room right on the water. All our beds were comfortable. The room was... More

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1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 7, 2014

Communication poor during our booking stage, needed to constantly follow up. Our airport pick up didn't happen, had to catch a taxi to resort. Travelling with toddler & infant- no high chair provided. Selected Tropicana as advertised as beach front, disappointed on arrival as it is a lagoon with white sand, kids not able to paddle at waters edge. Would... More

Was this review helpful? Yes 3
Melbourne
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 2, 2014

IWe have just returned from 3 nights at Tropicana and can only validate what two other reviewers said. Not value for money, as at Coco Beach their other resort, the tropical breakfast included is without doubt the least enjoyable of any we have had at any resort world-wide. It is also very limited for families with children as there doesn't... More

Was this review helpful? Yes 2
Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 31, 2014

First let me say what this resort lacks in terms of location, features and comfort is is no reflection on the staff who do their best to make your stay as pleasant as possible. Unfortunately there's not a lot the staff can do while the resort owner's seem to want to penny pinch on facilities and maintenance. The previous reviewers... More

Was this review helpful? Yes 2
Hobart, Australia
Contributor
19 reviews 19 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 27, 2014

Cannot fault the team here as we used their facilities for our vow renewal. Thanks to recommendation from atmosphere transfers and tours. Thanks so much. Lovely setting. Warm and friendly host. Had use of the facilities including swimming pool which the kids loved while us adults enjoyed both hot and cold beverages overlooking pool on one side and gorgeous lagoon... More

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Moruya, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 21, 2014

I have been struggling to decide what to write for a review of the tropicana. Having read many of the listed ones before deciding on this resort, I felt that any issues raised by previous holidaymakers would have been addressed. Sadly, this was not the case. The staff are great, and carry out their tasks with a smile, and they... More

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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014 via mobile

We had a delightful 7 day stay at this charming venue. The food was consistently excellent and the staff could not have been friendly and helpful. We had our two little girls who were entranced by the friendliness of the staff. The setting is lovely and we had a lovely room which fronted straight onto the lagoon beach. Most definitely... More

Was this review helpful? Yes 1
Melbourne, Australia
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 8, 2014

Husband and myself stayed for a week. Bought package which fell through, no real reason given and we continued direct booking with Tropicana. Paid extra $500 for end 2bed rooms, as assured we would have privacy there. The deal was less than we had been offered originally....only one evening meal instead of three for instance. This is our experience. We... More

Was this review helpful? Yes 8
Coffs Harbour, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 6, 2014

After problems with Luxury Escapes/Tropicana cancelling our bookings after we had received confirmation and booked flights, we reconfirmed our dates with Tropicana directly. We were met by Mark, who delivered us to the Apartments, and shown to an upstairs room overlooking the lagoon. First impressions were of a good room. However, the shower didn't work, and the water heater was... More

Was this review helpful? Yes 5
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Additional Information about Tropicana Lagoon Apartments Resort

Address: Teouma Rd. | PO Box 7021, Port Vila, Efate, Vanuatu
Location: Vanuatu > Efate > Port Vila
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tropicana Lagoon Apartments Resort 4*
Number of rooms: 17
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Also Known As:
Tropicana Lagoon Apartments Resort Vanuatu/Port Vila

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