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Tropicana Lagoon Apartments Resort

Teouma Rd. | PO Box 7021, Port Vila, Efate, Vanuatu
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Tropicana Lagoon Apartments Resort
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165 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

So relaxing, comfortable accommodation on the banks of the lagoon, food was brilliant and the kitchen staff couldn't do enough for you. Kind thanks goes to Gretel and Flora who did everything possible to make us feel comfortable and who couldn't be more helpful and friendly, also a very special thanks to the owners Tina and Jorg for their unwavering... More 

Helpful?
Thank RonBoz
Sydney, Australia
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We had a short 3 day stay here. Rooms open right onto the lagoon and are small but clean and comfortable. Restaurant doesnt have a huge range of food but what they have is excellent. I thought a place like vanuatu would be cheap but you wont get cheap meals anywhere. The resort is a few kilometres out of town... More 

Helpful?
Thank stuy54
Canberra, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Whilst the room we eventually received was clean & comfortable, I was somewhat disappointed with what we hoped was to be a relaxing holiday. Upon arrival we were placed into a room that had no hot water, toilet not flushing properly and the gas burner not working.. Thus we could not make a cup of tea. We were moved to... More 

Helpful?
Thank Beth G
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Myself and 2 sons stayed in a 3bedroom villa for 10 nights. It was fantastic with all the room we could need including our own pool. House keeping came in daily to clean our room and change our towels ect. We ate at the restaurant quite a few times for lunch and dinner and enjoyed the complimentary breakfast of beautiful... More 

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1 Thank Vickimsl
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Very disappointed with our holiday we arrived to our room being told it was private and one of the best rooms considering we were there for my partners birthday I had emailed ahead and asked if they could help me to organize something special for him exchange 2 emails and meeting the owner who gave away my efforts and than... More 

Helpful?
4 Thank Katie S
Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff were amazing, so kind and friendly. They were happy to go above and beyond. I have never travelled to a more loving caring place in the world and I travel frequently. My daughter calls Vanuatu the happiest place on earth. The facilities are good, wifi was surprisingly good and the chef cooks a different variety of meals every... More 

Helpful?
1 Thank chloetori
Queensland, Australia
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

Tropicana is located about 5min out of the main street of Port Vila on the second lagoon. However it is still quite convenient. You can hail down a local bus and get into town with 150vt. Tropicana is relatively small but still has a pool and restaurant. There are canoes that you can use on the lagoon. Our room was... More 

Helpful?
1 Thank RockieHazel
Auckland, New Zealand
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 2, 2016

Having seen all the reviews before we left, the best advise I can give is take it all on board but don't sweat over it too much. Yes mistakes happen, (we arrived and they had us arriving the following day), but you are now on island time and island way of doing things, so don't worry, be happy. Staff are... More 

Helpful?
2 Thank Bruce R
Brisbane, Australia
1 review
3 of 5 stars Reviewed December 30, 2015

It stated on arrival fresh fruit platter and welcome drinks,well there was no fruit platter and three drinks to share between the six of us. there were no baby cots,but we were offered a day bed to put against the wall.we ordered Eggs Benedict only to be told there was no ham and no Salmon, it really was a disappointing... More 

Helpful?
Thank mickyvb
1 review
5 of 5 stars Reviewed December 29, 2015

We stayed in a three bedroom villa for 7 nights. Very clean and it was fantastic to have a private pool. Very convenient to the well-stocked local supermarket a few mins walk away. The staff were so friendly going above and beyond to ensure we were entertained and had a complete experience of a trip. Very easy to organise all... More 

Helpful?
Thank jakearaullo
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