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Eratap Beach Resort

Travelers' Choice award winner
Hotel website
PO Box 3037, Port Vila, Efate, Vanuatu
Eratap Beach Resort
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467 reviews from our community

Traveler rating
    432
    32
    2
    0
    1
See reviews for
108
314
4
4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Date | Rating
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English first
  • All months
    (467)
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    (106)
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    (118)
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    (148)
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    (95)
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Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I were privileged to spend our honeymoon at Eratap Resort. Without exception Eratap is picturesque perfection, the service is impeccable and the hospitality exemplary. There was nothing that was too difficult or too much effort. From meals on the adjoining islands to helicopter rides across Vanuatu, everything was taken care of. The only limitation to our holiday... More 

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Sydney, New South Wales, Australia
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 20, 2015

It's been 2 years since my wife and I stayed at Eratap. Everything about this place is outstanding. It is hands down the best accommodation across the board in the region. We stayed at what was supposed to be the best in the Islands after Eratap and it was actually depressing. Tony and his team at Eratap do everything to... More 

Was this review helpful? Yes 4
Brisbane, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 18, 2015

Stay at Eratap cut short by Pam but the experience prior to the event was up to the usual Eratap standard. Great accommodation, service, food and staff. Thanks to Tony for keeping us up to date following Pam great to see the resort will be back up and running soon. I encourage anyone considering a trip to Vanuatu to do... More 

Was this review helpful? Yes 2
Melbourne
Top Contributor
69 reviews 69 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 16, 2015

We had an absolutely wonderful week. The snorkeling on the reef immediately off the beach was fantastic - amazing variety of coral and tropical fish. The kayaks and pool were also nice diversions. But the main thing is that the staff and locatiuon made it wonderfully relaxing. The cultural shows on a couple of the nights were interesting and entertaining.... More 

Was this review helpful? Yes 1
Sydney, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 16, 2015

We arrived home a week ago from our second stay at Eratap, with no knowledge of the impending arrival of Cyclone Pam. Our thoughts are with all the wonderful people who make this an amazing place. We hope all at the resort and 'the village' are safe. During our first visit in March 2014 Cyclone Lusi visited Eratap - clearly... More 

Was this review helpful? Yes 1
Hobart, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 16, 2015

After a weeks stay at this wonderful piece of paradise you cant help but become friends with the lovely people of Vanuatu. We could not have been looked after better than by the wonderful staff at Eratap resort, there is no doubt they are the most genuine and happy people in the world !!! Many off the staff are from... More 

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Adelaide, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 15, 2015

We arrived back on Wednesday from an amazing week at Eratap . This is a unique holiday experience combining a real cultural experience , beautiful genuine staff who do everything they can to make your stay memorable an unbelievable location/ surroundings and value for money ( given that breakfast , transfers , activities are all included) . We have stayed... More 

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TPVan, Owner at Eratap Beach Resort, responded to this review

Dear Sacares, Thank you very much for your kind review and thoughtfulness regarding the situation at Eratap after Cyclone Pam. Yes it was a truly horrific storm and not something any of us would like to go through again. Thankfully there have been no casualties at all in Eratap and all Eratap staff are safe and well. There has been... More 

Canberra
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 7, 2015

Getting back from an eight night stay at this resort was difficult. The resort was wonderful, relaxing and everything it promises on its website. The pictures do truly represent this place. We stayed for eight nights in Villa 10 which was fantastic. It has two bedrooms and plunge pool and the views magnificent. If you can, splurge on the extra... More 

Was this review helpful? Yes 2
Brisbane, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

My partner and I recently came back from a week at Eratap Beach Resort. Let me say first off that the resort offered everything we were looking for. Relaxation, a great view, awesome sunsets, fantastic food, very friendly staff and great snorkelling. The staff truly could not do enough for us, whether it was dinner in our room, or a... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

The Eratap Beach Resort is amazing because of it's beautiful location, great facilities, outstanding staff, brilliant service and yummy cuisine. My special thanks to Claire, Melanie, Yvonne, Rinnet, Robert and Titus - you made our holiday so amazing - we will be back.

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