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'Umusi | Ma'ufanga, Nuku'alofa, Tongatapu Island, Tonga
Hotel amenities
Lagoon Lodge
Ranked #11 of 14 Hotels in Nuku'alofa
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33 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cardiff, United Kingdom
Top Contributor
333 reviews 333 reviews
21 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed August 3, 2014

The reviews of this place don't seem to give it justice. The majority of Tongan buildings and accommodation is run down and this hotel is no different. It's a little out of town but you should already know this when you book. We chose to walk the 20 min into town most days and got to meet and see the... More 

Was this review helpful? Yes 3
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Auckland, New Zealand
20 reviews 20 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 13, 2014

My wife I stayed two nights at this dump before transferring to Fafa Island. It is miles from anywhere,filthy and the manager is totally unhelpful. I have written to Tourism Tonga to have them struck off their lists. To start bedclothes filthy with bloodstains, used cigarettes on balcony,toaster only had a European plug. Light bulb hanging in shower - showering... More 

Was this review helpful? Yes 2
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 26, 2014

Beautiful views if you have a nice room closer to the water front. Always breezey which is good as Tonga is so hot and humid. The price I paid for a room was way too pricey would not pay that again wasnt worth it. Breakfast was meant to be daily but sometimes you wouldnt recieve breakfast. For the price you... More 

Was this review helpful? Yes 2
Brisbane, Australia
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 4, 2014

we stayed at the lodge for a total of 9 days and it was 9 days too many! we arrived at the lodge to be shown to our rooms that had a total of 3 doors that did not have locks on them and being women we did not feel safe only to be moved to another room that had... More 

Was this review helpful? Yes 7
Brisbane, Australia
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 4, 2014

Check in day one: No doors locked, dirty rooms and dirty linen and a barely working fan. Be prepared to walk up three flights of stairs with no help with your luggage. We were moved after complaining that we did not get what we asked for and did not feel safe. We wanted a refund. A refund was refused. The... More 

Was this review helpful? Yes 7
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2013

After reading the reviews on this place I was not sure if this would measure up. The lead up to staying was a little dubious with the lodge not having a place for me to stay the first night, so I stayed at Ut'one. I then went to the Lodge, after climbing 3 flights of stairs, the views were magnificent!.... More 

Was this review helpful? Yes 1
Big Bear Lake, California
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 11, 2013

We were really excited to be coming to visit Tonga for a family wedding & celebration, but once the shuttle left the paved road, I had a feeling the "lodge" was not going to be in quite the area I expected. Speaking of 'shuttle' it is the dirtiest, rattle trap I've ever ridden in and they will charge you $25... More 

Was this review helpful? Yes 2
New Zealand
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 19, 2013

We stayed for two nights in an upstairs deluxe room. Our expectations of Lagoon Lodge were far from met. The bathroom was not clean and in desperate need of upgrading. The gas didn't work so we had no hot water and the shower head was so bad even a decent cold shower was a challenge. On a positive side the... More 

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Auckland Region, New Zealand
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 3, 2013

The lodge has significant potential to be a superb place to rest and relax. However the place is in dire need of maintenance upgrades and a thorough clean. A constantly running tap in the bathroom is such a waste of fresh water and charging $20 to do a load of laundry is excessive. Staff however are friendly and helpful. Might... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 9, 2013

I stayed at the Lagoon Lodge in Dec/Jan for a week. I stayed here with my dad and we had an amazing time. The women who work at reception were more than welcoming and always made sure we had things to do. I enjoyed that it was a little out of town as it was quiet and right next to... More 

Was this review helpful? Yes 3
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Additional Information about Lagoon Lodge

Address: 'Umusi | Ma'ufanga, Nuku'alofa, Tongatapu Island, Tonga
Location: Tonga > Tongatapu Island > Nuku'alofa
Price Range (Based on Average Rates): $
Number of rooms: 15
Also Known As:
Lagoon Hotel Nuku`Alofa
Lagoon Lodge Tonga/Tongatapu Island

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