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All 23 Noumea hotels

Hilton Noumea La Promenade Residences

4.0 of 5 Hotel   |   109 Promenade Roger Laroque | Anse Vata, Noumea, Grand Terre 98807, New Caledonia (Formerly Residence Hoteliere la Promenade)
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Ranked #3 of 23 Hotels in Noumea
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Abby H Melbourne, Australia
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165 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
1 review
3 of 5 stars Reviewed 4 days ago NEW

Felt like Hilton had taken over an existing hotel and wasnt up to normal Hilton standards. Stained bed linen upon arrival was changed very promptly but shouldnt have been there to begin with. No stoppers on the wheels of the bed so had to push furniture up to stop it moving during the night. Staff are super friendly and polite... More 

Review collected in partnership with Hilton Hotels & Resorts

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Pondicherry, India
Top Contributor
104 reviews 104 reviews
44 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 1 week ago

The booking was made by my friend and regular quest but inspite of that we didn't get a room with good view. The appliances are not maintained and updated regularly. Whenever we made a complain the request was well handled. In case anyone books please specify that your rooms should be well checked and make sure that all that you... More 

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Brisbane, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed over Christmas in a 2 bedroom apartment up high with a tremendous view. Having the extra space compared to a hotel room was great as we were 3 adults and had 2 bathrooms, 2 bedrooms, lounge, kitchen and laundry facilities as well as a decent sized verandah. Resort is across the road from the beach (note the beach... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for Christmas and it was lovely. We were travelling with two kids and the apartment was so spacious. We had an amazing view of the water and the hotel is in a great location. Close to restaurants, cafe and bakery. The bus is very close as well and the best way to get around Noumea. The staff... More 

Was this review helpful? Yes 2
Melbourne, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location of the property is perfect; Right next to shops and excellent restaurants, Next to the beach, Very quiet Apartment balconies have excellent views Very spacious and comfortable Great entertainment systems Well equipped kitchen Excellent air conditioning Well furnished The staff are all multilingual with excellent English. The hotels pool is very small and they offer access to the... More 

Was this review helpful? Yes 3
HiltonNoumea, Room Division Manager at Hilton Noumea La Promenade Residences, responded to this review

Dear Steve B, Thank you for taking the time to review our hotel. We are pleased and honored that you chose to spend the holidays with us. It is great to hear that you all enjoyed yourselves as it is our goal to provide our guests with exceptional experiences. Thank you again and we look forward to having the pleasure... More 

TOKYO, Japan
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is very well located for those who want to enjoy beach, water sports, seashore. Everybody could enjoy the quality of this hotel including our 4 children. The boulangerie at the first floor was great as well. From 7th floor, you can spend hours looking at windsurfers enjoying riding in the bay or reaching the closest islands.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonNoumea, Room Division Manager at Hilton Noumea La Promenade Residences, responded to this review

Dear Mr Pinaroli, I'd like to thank you for reviewing your recent experience with us. I am thrilled that you enjoyed your stay with us and look forward to welcoming you back for another stay. Kind regards, Emmanuel CORALLO Room Division Manager More 

Sydney
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Overall I found this to be pretty decent experience. Cleanliness was very good and staff were very friendly Not an issue just a little weirdness: I asked for an adapter for the power-points and ended up having to write a 'rental contract' myself on a piece of scrap paper as the receptionist tried to ensure that I was aware that... More 

Was this review helpful? Yes 1
HiltonNoumea, Room Division Manager at Hilton Noumea La Promenade Residences, responded to this review

Dear Madam, dear Sir, Thank you for taking the time to share your experience with the travel community. I am very disappointed to hear that we were unable to provide you with an exceptional stay as this is always the goal of our staff. We will be sure to use your feedback as we continue to make changes and improvements... More 

Wanganui, New Zealand
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We have just spent an amazing week in Noumea over Christmas at this wonderful hotel-apartment complex.We travelled with our 9 year old,autistic son,who can provide many challenges for all concerned,but the hotel staff were all amazing and extremely helpful. I have to make special mention of the amazing, Rachel Fischlinski,who went above and beyond to make our holiday a huge... More 

Was this review helpful? Yes 3
HiltonNoumea, Room Division Manager at Hilton Noumea La Promenade Residences, responded to this review

Dear Docmark00, Many thanks for this great review and for sharing your feelings about your stay. I’m happy to hear that you enjoyed your stay and that our facilities and service were to your satisfaction. We are all very passionate here at Hilton about hospitality, and so we will congratulate our team once again for their work. I look forward... More 

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Good choice, good location, goes staff, clean etc, safe choice. Disappointing that there's a fabulous mostly unused gym here only for female local members, hotel guests being restricted to a closet sized dark hole of a fitness room. Dinner here is excellent, breakfast is a miss at a steep price it's not stocked well or presented well, but easily could... More 

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HiltonNoumea, Room Division Manager at Hilton Noumea La Promenade Residences, responded to this review

Dear Madam, Dear Sir, Thank you for staying with us at Hilton Nouméa La Promenade Résidences. We were sorry to learn that you were disappointed with your recent stay at the hotel. We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will... More 

Napier, New Zealand
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After booking in two different hotels and then reviewing them, we choose noumea hilton. I am so so glad, it is the loveliest room, 3 bedroom overlooking the sea. Cleaned and tidied every day, beautiful beds, fantastic view, great air conditioning - only negative, not enough kitchen utensils, peeler, frying pan etc would have been useful. Reception staff and restaurant... More 

Was this review helpful? Yes
HiltonNoumea, Room Division Manager at Hilton Noumea La Promenade Residences, responded to this review

Dear Cheryl J, I'd like to thank you for your recent stay with us and your kind words. We are all very passionate here at Hilton about hospitality, and so we will definitely share your comments with our entire staff. Thank you also for recommending our hotel to other readers of Tripadvisor. The whole team joins me in wishing you... More 

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Additional Information about Hilton Noumea La Promenade Residences

Address: 109 Promenade Roger Laroque | Anse Vata, Noumea, Grand Terre 98807, New Caledonia (Formerly Residence Hoteliere la Promenade)
Phone Number:
Location: New Caledonia > Grand Terre > Noumea
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Noumea La Promenade Residences 4*
Number of rooms: 154
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Also Known As:
Best Western Premier La Promenade- Noumea Hotel Noumea
Best Western Noumea
Noumea Best Western
Hotel Style:
#2 Business Hotel in Noumea
#2 Luxury Hotel in Noumea
#2 On the Beach Hotel in Noumea
#4 Romantic Hotel in Noumea

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