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Le Pacifique - Complexe Nouvata Parc

123 Promenade Roger Laroque | Anse Vata, Noumea, Grand Terre 98800, New Caledonia
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Le Pacifique - Complexe Nouvata Parc
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Ranked #15 of 23 Hotels in Noumea
A recent review
3 of 5 stars reviewed 2 weeks ago
Johnny083 Auckland Region, New Zealand
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134 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent a night here a couple of days ago having to be in Noumea to catch international flight. Came from Le Meridian in Isle of Pines...different grades I know which made the experience here less enjoyable, but the rooms are very basic, the windows let water in, the hot water heater is perched right above you head when on the... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Nice stay at le Pacifique. Clean room and quiet environment which was a plus. Room could do with a refurbish. Very good location opposite the beach and bus stop. Cheap option for a stay in New Caledonia

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GLPhotelsNoumea, Room Division Manager at Le Pacifique - Complexe Nouvata Parc, responded to this review

Dear Mr Gonçalo, Thank you for your kind words. We are delighted to hear that you had a great stay in New Caledonia. We are happy to hear that you appreciated our wonderful view as well as our location. Thank you again for your review, we look forward to welcoming you back soon. Regards, Bruno FUHRMANN Room Division Manager More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 1, 2015

Older style room and decor, but spacious. Good size bathroom and shower plus Australian power outlet in bathroom. The A/C needed updating as it wouldn't go below 26*. Bed was very comfortable (latex mattress and feather pillows) . Older TV but did have English channels (CNN and ABC). Free WIFI was good most of the time. Kitchenette was a bonus.... More 

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GLPhotelsNoumea, Room Division Manager at Le Pacifique - Complexe Nouvata Parc, responded to this review

Dear Irene, Thank you for sharing your review regarding your recent visit in our hotel. We will take your comments about our property under consideration as we continually work to improve our guest experience. I hope that you will come back to New Caledonia. Best Regards, Bruno FUHRMANN Room Division Manager More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 25, 2014

An excellent hotel, with wonderful value for money. My room was spacious and had great views of the bay and the pool. The only reason I have gone for 4 rather then 5 stars as both the AC and the wifi could have been stronger. I need to keep the AC on pretty much 24/7 to keep the room cool... More 

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GLPhotelsNoumea, Room Division Manager at Le Pacifique - Complexe Nouvata Parc, responded to this review

Dear Victoria, Thank you for your kind words. We are delighted to hear that you had a great stay in New Caledonia. We are happy to hear that our team was very friendly and that you appreciated our wonderful view as well as our location. Thank you again for your review, we look forward to welcoming you back soon. Sincerely,... More 

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 20, 2014

Excellent location by the sea. We had a wonderful sea view and were close to restaurants, bars, supermarkets, shopping, and sea activities such as kayaking, boating, etc; the room was just as it was advertised on their website and reception and housekeeping staff were always friendly and helpful. The only downside was that the bathroom emanated a strong smell of... More 

Was this review helpful? Yes 1
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review

Dear Guest, Thank you for taking the time to send us your feedback following your recent stay at Nouvata Parc Complex. We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service. We are delighted that your recent stay with us met with your expectations. Your positive and negative comments... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 19, 2014

Le Pacifique is probably the cheapest and maybe the oldest of the group of hotels at Nouvata Complexe. But this doesn't limit the value for your money in any way. The room comes equipped with a/c, a microwave, kettle (and tea making facilities), bar fridge and other required amenities. Wifi connection was a bit weak from my room, but it... More 

Was this review helpful? Yes 1
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review

Dear Guest, Thank you for taking the time to send us your feedback following your recent stay at Nouvata Parc Complex. We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service. We are delighted that your recent stay with us met with your expectations. It will be our pleasure... More 

Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 15, 2014

if only I had known how rude the staff are here, the fact that our room had bed bugs and how smelly the rooms are, I would have chosen to stay at another hotel.. there are other hotels in this area that cost the same and have smiling and helpful staff. Here it was a struggle to get a pool... More 

Was this review helpful? Yes 1
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review

Dear Guest, Thank you for taking the time to send us your feedback following your recent stay at Nouvata Parc Complex. We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service. These Comments have been discussed with the different hotel departments concerned. Please accept our apologies for any inconvenience... More 

Newcastle, Australia
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 15, 2014

I'm not too sure with this one really. Le Pacificue is one of three hotels in a complex which shares the same facilities. Reception, pool, restarunt and bar. The complex itself is fine but I think Le Pacifique is the cheaper of the 3. We had an Ocean view but the room was a bit dated. Normally the room doesn't... More 

Was this review helpful? Yes 1
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review

Dear Guest, Thank you for taking the time to send us your feedback following your recent stay at Nouvata Parc Complex. We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service. These Comments have been discussed with the different hotel departments concerned. Please accept our apologies for any inconvenience... More 

Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 8, 2014

After booking 5 months ahead they could not find our booking, waited 2 hours to get resolved. Not impressed with lady on reception, unfriendly. Finally took us to our room which was not what we had booked. Said not happy wanted to talk to manager after they insisted they did not have what we required (one dble bed). Surprise, surprise... More 

Was this review helpful? Yes 1
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review

Dear Guest, Thank you for taking the time to send us your feedback following your recent stay at Nouvata Parc Complex. We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service. These Comments have been discussed with the different hotel departments concerned. Please accept our apologies for any inconvenience... More 

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 22, 2014

Just returned sick from Noumea having stayed in this hotel. 5th floor Dirty, mouldy carpet, room smelt of sewage, bed had bugs, screaming teenagers up and down the corridor and knocking on doors. Thursday, Friday and Saturday nights (and mornings), the nightclub Le Roof, about 300 metres from the room belted out music till 4am - impossible to sleep. WIFI... More 

Was this review helpful? Yes 1
GLPhotelsNoumea, Responsable réception at Le Pacifique - Complexe Nouvata Parc, responded to this review

Dear Guest, Thank you for taking the time to send us your feedback following your recent stay at Nouvata Parc Complex. We have taken note of your comments, which are of valuable assistance to us, in order to constantly improve our service. These Comments have been discussed with the different hotel departments concerned. Please accept our apologies for any inconvenience... More 

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