We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Le Surf Hotel

55 Prom. Roger Larroque | Anse Vata Bay, Noumea, Grand Terre 98847, New Caledonia (Formerly Novotel)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Le Surf  Hotel
Professional photos View all
Browse nearby
Le Surf  Hotel
Add Photo Write a Review

217 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    9
    46
    73
    48
    41
See reviews for
40
73
21
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (217)
  • Mar-May only
    (67)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (55)
All months
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 16, 2015

This hotel was one of the least expensive, and the location looked pretty good. The hotel is actually run down, the wifi as good as non-existent, and I was woken up at 3am by a party in the hotel restaurant. I had actually paid extra for a sea view, so was pretty annoyed when I realised that this meant my... More 

Was this review helpful? Yes 1
Toowoomba, Queensland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 9, 2015

I know I am a bit late putting this review up but we actually stayed at le Surf January 2014, not Jan '15. Was a bit disappointed when first saw the room as it wasn't exactly what was portrayed on the website but our view was spectacular so we didn't mind and the staff were very friendly and obliging. We... More 

Was this review helpful? Yes
Brisbane, Australia
1 review
1 of 5 stars Reviewed May 25, 2015

Building in poor condition - smelly carpets I hallway on level 4; old bath room needing repair, leaky tap, cracked hand basin, old shower recess. No hot water one night. We had poor sleep caused by Casino patrons at 3 am EVERY morning and Casino air-conditioner.

Review collected in partnership with this hotel

Was this review helpful? Yes

Travelers are raving about these Noumea hotels

Nusa dua
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 30, 2015

We are in no way fussy travellers and selected this hotel for its location BUT thats where the positives end ......We called from previous accomm to see if 12 check in was ok instead of 2 because we had food with us, usually a $48 fee but reception advised this would be waved. On arrival 1 staff member was extremely... More 

Was this review helpful? Yes 1
FloreM1, responsable Hébergement at Le Surf Hotel, responded to this review

Dear Andyw4242, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and services that need updating. For us, all feedbacks are valuable, and we sincerely apologize if... More 

Christchurch, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 10, 2015

While the staff were friendly and pleasant, there was an air of sadness about what seemed to have once been a very well-heeled hotel. Maintenance seemed to have stopped several years ago and cleaning not long after that. The bathroom walls were very small tiles, lots of grout, lots of very dirty grout, with dirt built up in all corners,... More 

Was this review helpful? Yes 1
FloreM1, Responsable Hébergement at Le Surf Hotel, responded to this review

Dear 06chrissie60, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and services that need updating. For us, all feedbacks are valuable, and we sincerely apologize if... More 

Nanaimo, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 24, 2015

The hotel is tired and in need of renos. The room was clean but chinzty in the details....only one small pillow for each of us, one bar of soap and no other amenities. We had one bath towel each, one hand towel for the two of us and no face cloths. The room had a balcony overlooking the pool but... More 

Was this review helpful? Yes 1
FloreM1, Responsable Hébergement at Le Surf Hotel, responded to this review

Dear WharrisOn, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and services that need updating. For us, all feedbacks are valuable, and we sincerely apologize if... More 

Kingaroy, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 19, 2015

Firstly, it is more than 10 years since we visited this hotel so please ignore the year of visit (wasn't listed) I stayed here with my family quite a few years ago and when I returned home I advised people never to bother going there, It was supposed to be a 10 day family holiday, I wish I had stopped... More 

Was this review helpful? Yes 1
FloreM1, Responsable Hébergement at Le Surf Hotel, responded to this review

Dear Keith, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and services that need updating. For us, all feedbacks are valuable, and we sincerely apologize if... More 

Melbourne, Australia
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed January 5, 2015

My husband and I stayed here for New Years night. We booked online and had a confirmation, the hotel was not able to find our confirmation, however one of the hotel managers honoured the booking. The female manager we dealt with was absolutely lovely, she was professional and accommodating. We had read all the bad reviews on the hotel but... More 

Was this review helpful? Yes 1
Thomas R, Responsable relations publiques at Le Surf Hotel, responded to this review

Dear Bronsiada, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and services that need updating. For us, all feedback are valuable, and we sincerely apologize if... More 

Auckland Region, New Zealand
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 8, 2014

A hotel that was in its colonial styled prime probably in the 60's...architecturally beautiful but tired and showing signs of wear. It seems to be a very hard working hotel that covers its costs but has little left for renovation - but they are slowly working through it, new air con units going in, gardens being re-done, we saw maintenance... More 

Was this review helpful? Yes 2
Thomas R, Responsable relations publiques at Le Surf Hotel, responded to this review

Dear Uksharpy, First of all we wanted to thank you so much for taking the time to share a so positive review on TripAdvisor. You are so happy that you enjoyed your recent stay in New Caladonia, and being able to participate to deliver to you a great experience of our beautiful destination. Le Surf Hotel Noumea offers effectively an... More 

Newcastle, Australia
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed December 1, 2014 via mobile

My stay here was full of issues. Room was ordinary, towels threadbare, air conditioner didn't work, carpets very old and it took 2 days to eventually get moved to a room where the air conditioner worked. Staff were friendly just not able to assist quickly enough.

Was this review helpful? Yes 1
Thomas R, Responsable relations publiques at Le Surf Hotel, responded to this review

Dear Paulpower, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and services that need updating. For us, all feedbacks are valuable, and we sincerely apologize if... More 

Questions? Get answers from hotel staff and past guests. Ask a question

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (98)
Viewed
Hotel & grounds (24)
Viewed
View from room (10)
Viewed
Room/suite (11)
Viewed
Pool/beach area (11)
Viewed
Dining (6)
Viewed
Bathroom (3)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Noumea hotels
1.0 mi away
Le Meridien Noumea
Le Meridien Noumea
#5 of 23 in Noumea
4.0 of 5 stars 493 reviews
0.8 mi away
Ramada Plaza Noumea
Ramada Plaza Noumea
#12 of 23 in Noumea
3.5 of 5 stars 378 reviews
0.6 mi away
Le Lagon Hotel
Le Lagon Hotel
#2 of 23 in Noumea
4.5 of 5 stars 413 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Hotel Beaurivage
Hotel Beaurivage
#6 of 23 in Noumea
3.5 of 5 stars 38 reviews
0.8 mi away
Le Nouvata
Le Nouvata
#14 of 23 in Noumea
3.5 of 5 stars 144 reviews
0.5 mi away
Hilton Noumea La Promenade Residences
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Back to top