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All 23 Noumea hotels

Le Surf Hotel

2.0 of 5 Hotel   |   Rocher a la Voile, BP 4230 | on Baie des Citrons & Anse Vata Bay, Noumea, Grand Terre 98847, New Caledonia (Formerly Novotel)
Hotel amenities
Le Surf  Hotel

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Ranked #16 of 23 hotels in Noumea
A recent review
5 of 5 stars Reviewed January 17, 2014
BalzieVR Hamilton & Waikato Region, New Zealand
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132 people have reviewed this hotel

Traveler rating
    9
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    40
    27
    23
See reviews for
24
47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Auckland Region, New Zealand
2 reviews
1 of 5 stars Reviewed 1 week ago

First room smelt so bad it made my eyes water, second room we had to leave the balcony doors open , just walking down the halls you could smell the rotten mould in the building.House keeping was questionable at best , forgetting to replenish the rooms , dirty bathroom floor,no face cloths etc.Mattress so soft they gave us backache. The... More

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Atlanta, Michigan
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 20, 2014

First of all, the room smelled so bad that I spent half my only night there having the balcony door and the hallway doors open to ventilate the room and trying to get rid of the musty smell. The room was very old and outdated. The towels were gross as well as the bathroom. The sheets were relatively clean. The... More

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Hamilton & Waikato Region, New Zealand
1 review
5 of 5 stars Reviewed January 17, 2014

We stayed here for 10 days in October 2013 and it is the best hotel iv ever stayed at. the hotel is lovely. the room was really nice and clean. the staff are amazing and helpful. we don't speak french but they went out of their way to speak english and help us whenever we needed it. The restaurant was... More

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Warrnambool, Australia
Top Contributor
100 reviews 100 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 28, 2013

Hotel Le Surf is a hotel with many contradictions. Many of the criticisms in other reviews are valid but there is also much to recommend at the Hotel. Having just stayed there as part of a group for 7 days utilising 7 rooms I think I am in a good position to provide a balanced review. I have rated the... More

Was this review helpful? Yes 2
Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 14, 2013

Staying here while on business in New Caledonia. Room was stale and smelly, there was no way to stop the tiny above bath shower from flooding the bathroom. Soaps and shampoos were not replaced, internet was there but not strong enough to load any content. No gym, or any help from staff on where to find one and the buffet... More

Was this review helpful? Yes 1
Brisbane, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 3, 2013

I recommend you do not stay at this hotel, I cleaned my room when I left and was a good customer. The food from the buffet was terrible just cold meats and croissonts, the wifi did not work, the tv is all only in french, and the hotel is definatly past its prime.. But worst of all when I got... More

Was this review helpful? Yes 4
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed January 6, 2013

A hotel past it's prime and in need of maintenance work. We stayed here as our travel plans were disrupted by road flooding elsewhere in New Caledonia. The managers were helpful in transferring our prepaid voucher from another hotel in their chain to le Surf on short notice and gave us a room upgrade. Their helpfulness, the friendly staff and... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 6, 2013

The most disappointing hotel experience I've ever had. It is simply not well looked after and is in major need of renovations and a complete paint job. As soon as I entered the lift to go up to my room, I could smell mould and the smell was even worse in my room. There were marks all over the carpet... More

Was this review helpful? Yes 1
Tokyo, Japan
Top Contributor
171 reviews 171 reviews
156 hotel reviews
126 helpful votes 126 helpful votes
2 of 5 stars Reviewed December 21, 2012

I am giving this hotel two stars because their alleged free wifi simply did not work in my room. I absolutely needed to get work done that night so I set up shop at a tour desk in the lobby and stayed there until past 4 AM working. In this day and age a hotel should not be able to... More

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Valtournenche, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 20, 2012

The hotel is really really in need of maintence work. It would not be the worst if they gave it a lick of paint & updated somethings.Position is good. Breakfast is mega over priced. only positive point is that the staff are nice.

Was this review helpful? Yes 1

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Additional Information about Le Surf Hotel

Also Known As:
Le Surf Noumea
Hotel Le Surf
Address: Rocher a la Voile, BP 4230 | on Baie des Citrons & Anse Vata Bay, Noumea, Grand Terre 98847, New Caledonia (Formerly Novotel)
Location: New Caledonia > Grand Terre > Noumea
Amenities:
Beach Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Noumea
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Le Surf Hotel 2*
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