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Le Surf Hotel

2.0 of 5 55 Prom. Roger Larroque | Anse Vata Bay- BP 4230, Noumea, Grand Terre 98847, New Caledonia (Formerly Novotel)
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166 reviews from our community

Traveler rating
    9
    38
    57
    33
    29
See reviews for
29
61
16
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • French first
  • Italian first
  • Japanese first
  • Any
English first
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    (166)
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    (36)
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Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A hotel that was in its colonial styled prime probably in the 60's...architecturally beautiful but tired and showing signs of wear. It seems to be a very hard working hotel that covers its costs but has little left for renovation - but they are slowly working through it, new air con units going in, gardens being re-done, we saw maintenance... More 

Was this review helpful? Yes 1
Newcastle, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My stay here was full of issues. Room was ordinary, towels threadbare, air conditioner didn't work, carpets very old and it took 2 days to eventually get moved to a room where the air conditioner worked. Staff were friendly just not able to assist quickly enough.

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1 review
1 of 5 stars Reviewed 4 weeks ago

Stayed there for a week, just seemed longer. Breakfast was minimal at best and you had to fight the birds off from picking at the bread inside the restaurant & swat away the insects off the fruit. Service next to non existent. I put laundry in one morning, that night I was trying to find out where it was. After... More 

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Bangkok, Thailand
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 22, 2014

When we travel, I always look for a good bargain. This hotel official rates were +- 15000 PCF, but using an hotel reservation web site we got it for less than 8000 per night. What can I say, we read all the reviews good and bad and decided to book the Surf for our short 3 nights stay in Noumea.... More 

Was this review helpful? Yes 1
Caloundra, Queensland, Australia
Top Contributor
136 reviews 136 reviews
38 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed June 20, 2014

We were booked somewhere else but on arrival there wasn't accommodation for us.the hotel,no names here, decided to upgrade us to Le Surf.most happy we were. Original room given us faced away from the pool/ ocean but arranged a change.room overlooked the pool and good ocean views.room pleasant,clean and all mod cons. Food excellent.brekkie,buffet,dinner etc all with good presentation and... More 

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FloreM1, Responsable Hébergement at Le Surf Hotel, responded to this review

Dear Sir and Madam, Good afternoon from Le SURF HOTEL. We had the pleasure to receive your kind comment, and we would like to thank you again for it. We try hard to bring more obligatorily in the control of the invoices of the restaurant We hope to see you again at our hotel for your next trip to New... More 

Noumea, New Caledonia
Contributor
20 reviews 20 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 18, 2014

Stayed in this hotel for 2 nights only (weekend break) Staff is friendly and always willing to help in their manner (not always professional but ok). Nice diner buffet with dancing shows. Nice balcony with great view over the lagoon. Just lovely. Awesome location as it's next to Lemon Bay nightlife and next to reputable restaurants. But... Bad internet connection... More 

Was this review helpful? Yes 1
FloreM1, Responsable Hébergement at Le Surf Hotel, responded to this review

Dear Clemtrave, We are delighted to learn that you appreciated your stay within our house and in particular our sideboards(buffets) as well as the magnificent view on the lagoon since your room. It is true that our private parking lot is limited in number of place and that locations outside are to be shared with the Casino. Looking forward to... More 

Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 10, 2014

First room smelt so bad it made my eyes water, second room we had to leave the balcony doors open , just walking down the halls you could smell the rotten mould in the building.House keeping was questionable at best , forgetting to replenish the rooms , dirty bathroom floor,no face cloths etc.Mattress so soft they gave us backache. The... More 

Was this review helpful? Yes 4
Atlanta, Michigan
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 20, 2014

First of all, the room smelled so bad that I spent half my only night there having the balcony door and the hallway doors open to ventilate the room and trying to get rid of the musty smell. The room was very old and outdated. The towels were gross as well as the bathroom. The sheets were relatively clean. The... More 

Was this review helpful? Yes
Hamilton & Waikato Region, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2014

We stayed here for 10 days in October 2013 and it is the best hotel iv ever stayed at. the hotel is lovely. the room was really nice and clean. the staff are amazing and helpful. we don't speak french but they went out of their way to speak english and help us whenever we needed it. The restaurant was... More 

Was this review helpful? Yes 1
Warrnambool, Australia
Top Contributor
132 reviews 132 reviews
41 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 28, 2013

Hotel Le Surf is a hotel with many contradictions. Many of the criticisms in other reviews are valid but there is also much to recommend at the Hotel. Having just stayed there as part of a group for 7 days utilising 7 rooms I think I am in a good position to provide a balanced review. I have rated the... More 

Was this review helpful? Yes 4
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Additional Information about Le Surf Hotel

Address: 55 Prom. Roger Larroque | Anse Vata Bay- BP 4230, Noumea, Grand Terre 98847, New Caledonia (Formerly Novotel)
Location: New Caledonia > Grand Terre > Noumea
Price Range (Based on Average Rates): $
Hotel Class:2 star — Le Surf Hotel 2*
Number of rooms: 167
Reservation Options:
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Also Known As:
Le Surf Noumea
Hotel Le Surf
Hotel Style:
#9 On the Beach Hotel in Noumea

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