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Airways Hotel

Certificate of Excellence
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Jacksons Parade | Jacksons International Airport, Port Moresby P O Box no 1942, Papua New Guinea
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Airways Hotel
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268 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (268)
  • Mar-May only
    (74)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (67)
All months
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have been coming to this hotel for years while working in PNG. It is an elegant, warm and welcoming hotel and very secure. It is a real oasis - as soon as you step into the foyer you know that you are staying at a very special hotel. The staff are very helpful and friendly, and we have developed... More 

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Brisbane, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel again due to a cancelled PX flight. I have stayed here numerous times over the last few years. There was some sort of Army conference going on and I managed to score the last suite (room) available in the whole hotel. This was thanks to a gentleman called Ubay (Duty manager) in the reservations team and... More 

Was this review helpful? Yes 1
Doha, Qatar
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is one of the best hotels in PNG. As far as hotels in PNG goes the service is normally not that good and this one was quite nice. Most amenities can be found here including Internet, Pool, Bar etc. The food at the restaurant is also not bad.

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SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Koble H Thank you for choosing Airways Hotel for your recent stay and your comments. Our hotel has a big compound with approx. 150 varieties of trees and plants. A big oval right at the top of the property with basketball court, A cricket pitch, outdoor equipment and a BBQ. Also a mini mart and an international bank. Our... More 

Santa Fe, New Mexico
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This is a large comfortable hotel near the airport with good security and pleasant competent staff. There is a lovely dining room on the 7th floor serving a large buffet. The bathrooms are tiny with showers that leak out making the stone floors treacherous. Also look out for the corners of the bed!

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SushilGordon, General Manager at Airways Hotel, responded to this review

Hello e_borins Thank you for your comments. I am pleased that you enjoyed your stay with us. Thank you for pointing out couple of things. We provide a bath mat for every bathroom. We have never have any comments for the bed corners being sharp. Matter of fact they are not. Its like the edges of a table or cupboard... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at Airways several times for work. It is an excellent hotel, and by far the best option for business or a relaxing stay if you're in PNG. The facilities are unmatched and the management team and staff are very professional. The View Restaurant and Seven Cs cafe boast a wide selection of mains, wood fire pizzas and... More 

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SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Gary S I am delighted to hear that you came back to Airways upon your return to Moresby. The Dakota wing with three lounges, 7 Cs cafe, Business Center, Spa, Health Club, Vue Lounge Bar and Open Kitchen is an addition to the hotel. I am happy that you had a pleasant and relaxing stay. We hope that you... More 

Port Moresby, Papua New Guinea
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My partner and I have stayed at Airways several times travelling for work. On each occasion it has been a fantastic stay. It is the only real five star hotel in Port Moresby. The grounds are immaculately maintained, the restaurant verandah has one of the best views in POM, and the food is exceptional. The beds are new and very... More 

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SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Martin D Thank you for your comments. I do not agree with all of your comments. There are a lot of people who enjoy living in Port Moresby. Its like any other city and you have to use common sense. Many people get scammed in so many other cities around the world. At Airways Hotel all are guests are... More 

Lae, Morobe, Papua New Guinea
1 review
4 of 5 stars Reviewed July 14, 2015

I stay regularly on business. You get treated like family. Nothings too difficult and if you have a complaint Management are on to it. Great views out from the Restaurant over the Hills. The Hotel is very secure and a safe stay for family and friends visiting PNG Great free Airport transfer service

Was this review helpful? Yes
SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Graham Thank you for your loyalty and your comments. I am pleased to know that you enjoy your stay every time you are with us. I am happy to hear that the team looks after you well. Once again thank you for your business and we see you again At The Airways very soon. With Best Regards Sushil Gordon More 

spokane, washington
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 9, 2015

The main building rooms are outstanding and on my second stay due to a management upgrade, I truly enjoyed myself. The shops, restaurants, and bars are all outstanding although the service could be slow when busy. One very disconcerting event was that there was no one to meet me when I first arrived despite security concerns. I had to wait... More 

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SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Puttvin Thank you for your comments. I am disappointed to hear that there was no one to meet you as we always have Airport reps and also have 6 vehicles on demand as we are very close to the Airport and its complimentary. I am sure there has been a miscommunication somewhere. My sincere apologies. We hope to see... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 8, 2015

Close to the airport, and the facilities available in PoM right at your doorstep. Physical centre has everything you need, steam room, sauna, squash and tennis courts and with aerobic classes if you are that way inclined. A number of restaurants on site, good quality food and friendly staff. Well protected by 24 / 7 security. Yes a little over... More 

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SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Barrie R Thank you for choosing Airways Hotel for your recent stay and sharing your honest feedback. The Health and Fitness club has the best facilities as you mentioned. Next time please try our Spa. You will really love it. The new menus have just been released and there is a lot of choice. As you will know Port... More 

perth
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 30, 2015

A wonderful oasis away from the heat and dust of port moresby. Beautiful tropical gardens surround the hotel, the rooms are spacious and clean and above all security is tight but low key in a very dangerous city. The staff are friendly and efficient and responsive to requests. The free wifi was a bonus. the difficulties in obtaining snacks and... More 

Was this review helpful? Yes
SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Peter Thank you for choosing to stay with Airways Hotel and sharing your comments. All are rooms have complimentary bottles of water and replenish daily. The room service menu is available 24 hours. I am surprised to know that you had difficulty in getting those. We have recently upgraded the menus in all our Food and Beverage outlets including... More 

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