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Airways Hotel

Certificate of Excellence
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Jacksons Parade | Jacksons International Airport, Port Moresby P O Box no 1942, Papua New Guinea
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263 Reviews from our TripAdvisor Community

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Traveler rating
    119
    107
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (263)
  • Mar-May only
    (74)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (67)
All months
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at Airways several times for work. It is an excellent hotel, and by far the best option for business or a relaxing stay if you're in PNG. The facilities are unmatched and the management team and staff are very professional. The View Restaurant and Seven Cs cafe boast a wide selection of mains, wood fire pizzas and... More 

Was this review helpful? Yes
SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Gary S I am delighted to hear that you came back to Airways upon your return to Moresby. The Dakota wing with three lounges, 7 Cs cafe, Business Center, Spa, Health Club, Vue Lounge Bar and Open Kitchen is an addition to the hotel. I am happy that you had a pleasant and relaxing stay. We hope that you... More 

Port Moresby, Papua New Guinea
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My partner and I have stayed at Airways several times travelling for work. On each occasion it has been a fantastic stay. It is the only real five star hotel in Port Moresby. The grounds are immaculately maintained, the restaurant verandah has one of the best views in POM, and the food is exceptional. The beds are new and very... More 

Was this review helpful? Yes
SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Martin D Thank you for your comments. I do not agree with all of your comments. There are a lot of people who enjoy living in Port Moresby. Its like any other city and you have to use common sense. Many people get scammed in so many other cities around the world. At Airways Hotel all are guests are... More 

Lae, Morobe, Papua New Guinea
1 review
4 of 5 stars Reviewed 3 weeks ago

I stay regularly on business. You get treated like family. Nothings too difficult and if you have a complaint Management are on to it. Great views out from the Restaurant over the Hills. The Hotel is very secure and a safe stay for family and friends visiting PNG Great free Airport transfer service

Was this review helpful? Yes
SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Graham Thank you for your loyalty and your comments. I am pleased to know that you enjoy your stay every time you are with us. I am happy to hear that the team looks after you well. Once again thank you for your business and we see you again At The Airways very soon. With Best Regards Sushil Gordon More 

spokane, washington
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The main building rooms are outstanding and on my second stay due to a management upgrade, I truly enjoyed myself. The shops, restaurants, and bars are all outstanding although the service could be slow when busy. One very disconcerting event was that there was no one to meet me when I first arrived despite security concerns. I had to wait... More 

Was this review helpful? Yes
SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Puttvin Thank you for your comments. I am disappointed to hear that there was no one to meet you as we always have Airport reps and also have 6 vehicles on demand as we are very close to the Airport and its complimentary. I am sure there has been a miscommunication somewhere. My sincere apologies. We hope to see... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Close to the airport, and the facilities available in PoM right at your doorstep. Physical centre has everything you need, steam room, sauna, squash and tennis courts and with aerobic classes if you are that way inclined. A number of restaurants on site, good quality food and friendly staff. Well protected by 24 / 7 security. Yes a little over... More 

Was this review helpful? Yes
SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Barrie R Thank you for choosing Airways Hotel for your recent stay and sharing your honest feedback. The Health and Fitness club has the best facilities as you mentioned. Next time please try our Spa. You will really love it. The new menus have just been released and there is a lot of choice. As you will know Port... More 

perth
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A wonderful oasis away from the heat and dust of port moresby. Beautiful tropical gardens surround the hotel, the rooms are spacious and clean and above all security is tight but low key in a very dangerous city. The staff are friendly and efficient and responsive to requests. The free wifi was a bonus. the difficulties in obtaining snacks and... More 

Was this review helpful? Yes
SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Peter Thank you for choosing to stay with Airways Hotel and sharing your comments. All are rooms have complimentary bottles of water and replenish daily. The room service menu is available 24 hours. I am surprised to know that you had difficulty in getting those. We have recently upgraded the menus in all our Food and Beverage outlets including... More 

Adelaide, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 29, 2015

If you're looking for reasonably well-appointed rooms (I've paid less for better rooms elsewhere in Port Moresby), but don't mind 'a few' inconveniences, then this place is for you! I don't mind being provided with incorrect information regarding the location of your complimentary breakfast but I do mind having to pay for the nose for it upon check-out. I don't... More 

Was this review helpful? Yes 2
SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Marc B Thank you for your comments and your views. It looks like there is a lot of confusion. Almost all our guests are extremely happy with what we promise and what we deliver. I have taken a note of your comments. Thank you once again. Regards Sushil Gordon More 

Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 16, 2015

I stayed here for a few months on business and although very expensive it is a safe, clean and comfortable hotel to stay in. The Bacchus Restaurant serves amazing food and is a special treat, the gym and spa are well equipped and private pool for putting in a few laps in the heat, staff are very helpful and attended... More 

Was this review helpful? Yes 2
SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Conjolaround Thank you for choosing to stay with Airways and also for your valuable comments. I am pleased to hear that you got to try all our facilities and service. Thank you for pointing out some of the things that you found not so good. I just like to mention this that the hot water is NOT only heated... More 

australia
Level Contributor
114 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed June 11, 2015

We originally dismissed this hotel as an option as we had no intention of paying A$500 for one night in a Port Moresby hotel. However after missing our plane - in part to the Grand Papua we also had no intention of returning there! The air Nuigini counter booked us in to Airways for what we thought was 400kina -... More 

Was this review helpful? Yes
SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Loretta g Thank you for your comments. I am sorry to hear that there was some misunderstanding about your rate from the Airline you were traveling with. The amount that you mentioned does not seem right as all our rates are in PKG and our business rates for the Airline is never USD 400. I am pleased that you... More 

1 review
4 of 5 stars Reviewed June 9, 2015

Now I know why this hotel got only 4 star even though the hotel was so amazing and staff and crew as great, ambiance perfect. The problem is if you have a afternoon flight you still need to check out in their time no extension, or else you need to pay. But they let stay in their relaxing lounge... and... More 

Was this review helpful? Yes
SushilGordon, General Manager at Airways Hotel, responded to this review

Hello Ry Q Thank you for your comments and choosing to stay at Airways Hotel. From time to time we run fairly high occupancy. As any other hotel the check in and check out times are clearly stated on the registration card. As you would appreciate that we have to clean the rooms for other guests who expect to check... More 

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