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Airways Hotel

4.5 of 5 Jacksons Parade | Jacksons International Airport, Port Moresby 121, Papua New Guinea
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Certificate of Excellence 2014
Airways Hotel
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211 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
Senior Contributor
45 reviews 45 reviews
40 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Some say it's the best ticket in town, I say it could be way better. When I checked in I was given a room that was of a three star standard in Europe...at a luxury hotel price level... After mentioning this at Reception they gave me a better room - good. My main complaint with the hotel is the food... More 

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Sushil G, General Manager at Airways Hotel, responded to this review

Hello Rafaelstravels Thank you for your opinion. You booked a bottom of the categaory room. You were upgraded to a better category. Here in PNG the hotel rates are much higher than some countries due to different circumstances. The breakfast has Scrambled Eggs, Baked Beans, Bacon, Sausages, Grilled Tomatoes/Mushrooms, Hash Browns/Sauteed Potaoes, Fried Rice/Noodles, Stir Fried Fresh Vegetables on the... More 

San Antonio, Texas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a beautifully appointed luxury hotel, probably the top hotel in Moresby. The prices reflect that, but you can call ahead and haggle. Sometimes they'll allow a discount. The rooms are large and lovely, if a little minimalist. Not a bad thing, it adds to the feel of space and light, but a little unusual if you're used to... More 

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Malta
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First off, decent accommodation in Port Moresby is very expensive. Airways is way up there but what you get in return is a state-of-the-art facility, run by people who obviously know what they're doing and staffed by able, friendly and professional staff. In other words, you are well-taken care of. After a day of work (or leisure!) in POM or... More 

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Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been here heaps of times for work stop-overs. Staff are excellent - couldn't ask for better! Safety/security is one of my major concerns while travelling but I always feel safe here. Also, its where all the presidents/prime ministers stay whenthey visit Port Moresby. Food is great a-la-cart but buffet dinner isn't great. Breakfast is relatively good though. Some rooms (the... More 

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Sushil G, General Manager at Airways Hotel, responded to this review

Hello DonnaFromAus Thank you for choosing to stay with us and for your comments. I am pleased to know that you enjoyed your stay with us.Thank you for recommending us. The Fountain rooms have gone through a refurb. Yes I agree with you that our Bacchus wing is the original wing however it has gone through a refurb and still... More 

Jakarta, Indonesia
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went there for a meeting. The lunch was amazing and so was the dinner. Good selection of food on the sweet desserts to appetizers (they got sushi!). Good view during the day and very nice ambiance during the night. Unfortunately, there's no free internet connection at the conference room, but you could buy a credit to connect to the... More 

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Sushil G, General Manager at Airways Hotel, responded to this review

Hello Shiombingnababan Thank you for you comments. I am pleased to know that you enjoyed your confernce and the food upstairs in Vue Restaurant. Thank you for your understanding as the restaurant kitchen is going through a refurb. The morning and evening views from the restaurant are spectacular. Soon we will have free WIFI in all of our conference rooms.... More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
2 of 5 stars Reviewed 3 weeks ago

We recently stayed at Airways for just one evening (the night before departing POM). Check in was a breeze, staff were lovely. On this occasion we booked a Bacchus Room, due to the short stay. Being their entry level room, it exceeded our expectations in regards to space, furnishings and cleanliness. However, the air con was overly noisy as the... More 

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Sushil G, General Manager at Airways Hotel, responded to this review

Hello Wanderlust_AW Thank you for your comments. Please accept my sincere apologies. I am disappointed that we did not meet your expectations. As you may know that this is not our usual standard. Usually we get many positive feedback on our service and staff. I have taken note of all your concerns and have addressed with the team. Thank you... More 

Canberra, Australia
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had stayed at the Airways Hotel in June 2014 for work purposes. The service was reasonable but not great. The rooms were very good and the facilities inside the compound were good. However on this last visit in November 2014 I was very disappointed with the reduced level of service. The hotel was in the middle of renovations (not... More 

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Sushil G, General Manager at Airways Hotel, responded to this review

Hello Cherelle66 Thank you for your comments. Please accept my sincere apologies for the inconvinience. I am very disappointed too. As you noticed yourself, our usual service standard is very high however we did not deliver it on your recent visit. I am pleased to know that you enjoyed our Spa Facilities. Let me assure you that it prices very... More 

Quito, Ecuador
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We we arrived to PNG we stayed at Ela Beach hotel; bad choice. On the way back, had the pleasure to stay 4 days at the Airways, great experience. The quality was great. We stayed in the Dakota wing, impressive. Too bad next day we had to change to the smaller rooms, because of our budget. The small rooms still... More 

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Sushil G, General Manager at Airways Hotel, responded to this review

Hello esteban b Thank you for your comments and very pleased to know that your stay with us was a comfortable one. Our Health and Fitness Centre is one of the best in town with large areas, spectacular views, modern machines sauna, steam, tennis & squash courts and infinity pool that hangs out of the building to maximise the views.... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is the pinnacle of accommodation. Rooms are very well appointed and always clean. Staff are very friendly and always wanting to help. Very good security. Food at both restaurants is exceptional and very fast service. Nice pool area to relax at and have a drink or 2. Highly recommended.

Was this review helpful? Yes
Sushil G, General Manager at Airways Hotel, responded to this review

Hello Andrew S Thank you for your comments. I am pleased to know that you had a comfortable stay and enjoyed our facilities and hospitality. Appreciate your understanding during the refurb of the bar and the kitchen. We have also learnt that the pool is really a nice place to sit and enjoy drinks and simply unwind and relax. We... More 

London, United Kingdom
Top Contributor
176 reviews 176 reviews
50 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In a place where options are pretty limited and demand grows quickly, it is not a surprise to see the Airways hotel doing well. It does tick most of the boxes but I do believe that it has some shortcomings that could be solved relativily easy. The first one relates to wifi, although it is available, it is choppy in... More 

Was this review helpful? Yes 1
Sushil G, General Manager at Airways Hotel, responded to this review

Hello Alejandro D Thank you for choosing to stay at Airways on your recent visit and your comments. We have been working very hard to further improve our Internet service. We have very recently changed our Internet supplier and have also increased the speed. The Internet browsing in the 4 exclusive lounges and also in 7Cs cafe is free. Our... More 

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Additional Information about Airways Hotel

Address: Jacksons Parade | Jacksons International Airport, Port Moresby 121, Papua New Guinea
Phone Number:
Location: Papua New Guinea > Papua Region > Port Moresby
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Airways Hotel 4.5*
Number of rooms: 152
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