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Airways Hotel

4.5 of 5 Jacksons Parade | Jacksons International Airport, Port Moresby 121, Papua New Guinea
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Certificate of Excellence 2014
Airways Hotel
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Airways Hotel
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201 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
174 reviews 174 reviews
50 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

In a place where options are pretty limited and demand grows quickly, it is not a surprise to see the Airways hotel doing well. It does tick most of the boxes but I do believe that it has some shortcomings that could be solved relativily easy. The first one relates to wifi, although it is available, it is choppy in... More

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
58 reviews 58 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Working in remote islands in PNG always look forward to the "airlock" space between going to work and coming home. The Airways is a place for that. So much is on offer when you're tired from travelling to work or just wanting to chill after work. Take advantage of a massage and room service. Sit back and relax. Staff are... More

Was this review helpful? Yes 1
Sushil G, General Manager at Airways Hotel, responded to this review

Hello Richard B Thank you for choosing Airways Hotel and your review. I am pleased to know that you enjoy coming to Airways where you feel pampered by our staff and services. Our staff are genuinely hospitable and go that extra mile to ensure that our guests feel special. There are lots of public areas that the guests can enjoy,... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was arriving in Port Moresby from Manila at 5 am, checking in right after. The day before I called the hotel to ensure I could check in my room to take a shower and change. That was a positive answer. Therefore I also booked a few meetings early. However at arrival I was told I could only check in... More

Was this review helpful? Yes 1
Sushil G, General Manager at Airways Hotel, responded to this review

Hello Claus.P Thank you choosing Airways Hotel for your recent stay in Port Moresby. I am sorry to hear about the inconvinience. Please accept my sincere apologies. Normally if you wish your room at 5.00am we recommend that you book the night before as check in time is 2.00pm. For our Bacchus room Free 24 hours WiFi is available in... More

Seltjarnanes Iceland
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2014

I had the pleasure of staying at Airways hotel in 2013 and 2014 for business. Airways became my “Home away from home” I love this hotel! The location 5 min from the airport is excellent, a courtesy bus to the airport is available it seems 24/7! The hotel is beautifully decorated, I stayed at Fountain Lounge rooms, the rooms there... More

Was this review helpful? Yes 1
Sushil G, General Manager at Airways Hotel, responded to this review

Hello Bjorg Thank you for your comments. Equally we enjoyed having you stay with us during your assignement here in PNG. I am so pleased to hear that you enjoyed your stay and we could make it comfortable and memorable. Its good to know that you tested all our facilities and enjoyed our hospitality. We all miss you and some... More

Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 12, 2014 via mobile

Stayed here the third time. The hotel has an exceptionel location with great views to the airport and the surrounding mountains. Staff is half Indian half PNG. Do not expect interantional 5 star service! But for PNG it is high standard. Keep in mind that the hotel is located at the airport and trips to CBD of Port Moresby (15-25... More

Was this review helpful? Yes 2
Sushil G, General Manager at Airways Hotel, responded to this review

Hello BausBB Thank you for choosing to stay with us for your past three visits and for your comments. We have a big mix of staff from many countries including, Australia, NewZealand, South Africa, Phillipines, India, Malaysia, Indonasia, Nepal, Sri Lanka and of course being in PNG, our national staff. Our guests tell us that our service is warm, friendly... More

Shoalhaven, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 12, 2014

Staff are helpful and courteous. The resort-like surrounds are pleasant and there are good facilities including a pool and bar area, gym, coffee lounge and restaurants. Rooms are well appointed and clean with a luxurious, tropical feel. The rooms above the restaurant are very noisy with staff coming and going and talking loudly and banging equipment.

Was this review helpful? Yes
Sushil G, General Manager at Airways Hotel, responded to this review

Hello Livandkath Thank you for your comments! I am pleased to know to that you felt that our team was helpful and courteous. Airways complex is set on few acres and has lots of outdoor walkways and areas that you can enjoy and get some fresh air. The park on top of the hill has some of the nicest views,... More

Canberra, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2014

My colleague and I have just returned from Port Moresby, where we stayed at the Airways Hotel for three nights. We had a wonderful experience, from the professional, friendly and courteous staff to the beautiful rooms, with extra touches that made us feel very welcome. Our rooms in the Dakota wing, were spotlessly clean, very spacious, with a comfortable bed... More

Was this review helpful? Yes 1
Sushil G, General Manager at Airways Hotel, responded to this review

Hello Andrea O Thank you for your comments. I am very pleased to know that you had a memorable stay with us and the team really looked after you. I agree with you that our hotel is little bit different that some other hotels in Port Moresby. We have many spaces that guests can use for their business and pleasure... More

Hong Kong, China
Top Contributor
52 reviews 52 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 9, 2014

First visit to PNG and definitely picked the right hotel. Close to airport, well appointed hotel with good rooms and good service. Only issue is the WIFI coverage is really poor, even when you pay for the in room service..patchy coverage that needs sorting. Needed to use hotel phone for a work call and credit card in still in shock... More

Was this review helpful? Yes 1
Sushil G, General Manager at Airways Hotel, responded to this review

Hello Peter K Thank you for choosing Airways Hotel for your recent stay in Port Moresby and taking the time to write your feedback. We have free WiFi in all our Lounges and WIFI connectivity in all our rooms. Our phone and Internet provider are the best in the country. I have already asked them to check the connections/coverage to... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 5, 2014

We stayed at Airways Port Moresby for five nights in Aug 14, the facility remains impressive compared to the oppressive neighbourhood, this time we took the opportunity to use the health facility and spa which were top notch. the renovations to the restaurant were a letdown as one couldn't hear any conversation over lunch. Nevertheless Airways continues to impress, friendly... More

Was this review helpful? Yes
Sushil G, General Manager at Airways Hotel, responded to this review

Hello AdrianHicks2013 Thank you for making Airways Hotel your number 1 choice to stay for your recent stay in POM. I am pleased to to know that you enjoyed your stay and got to try our facilities. As you mentioned, the Health and Fitness Club is the best with Squash and Tennis Courts, a grand Infinity pool that has spectacular... More

Adelaide, Australia
Top Contributor
55 reviews 55 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 4, 2014

It was my second time staying overnight at Airways Hotel in Port Moresby. The room was clean and comfortable. But there was no hot water in the shower, as they forgot to turn on the hot water system for that particular room. (As I reported, someone came to turn it on and eventually the water was heated.) I always enjoyed... More

Was this review helpful? Yes
Sushil G, General Manager at Airways Hotel, responded to this review

Hello YN67 Thank you for your comments. Firstly my apologies that there was no hot water for you. Matter of fact the hotel hot water is solar heated. The staff did try to booster on like the other rooms in that wing but unfortunatley the switch was faulty. I am glad that we rectified the problem straight away and you... More

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Additional Information about Airways Hotel

Address: Jacksons Parade | Jacksons International Airport, Port Moresby 121, Papua New Guinea
Phone Number:
Location: Papua New Guinea > Papua Region > Port Moresby
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Airways Hotel 4.5*
Number of rooms: 152
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