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Gateway Hotel & Apartments

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Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
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Gateway Hotel & Apartments
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Gateway Hotel & Apartments
Gateway Hotel & Apartments
Gateway Hotel & Apartments
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128 reviews from our community

Traveler rating
    15
    39
    39
    22
    13
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5
14
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69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • Japanese first
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    (128)
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Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed today NEW

Stayed on old wing for two transit stop overs ,two different rooms second was room 508 second floor no lift traveling with 30 kgs luggage , room clean and ok but not out standing ,bathroom rubbish , tap on wash basin not turn completely off shower area needs completely retiling ( see photo ) noisey at night left feed back... More 

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Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel for 5 nights and it was pretty good. Really safe and professional hotel. Pool is immaculate. Staff are great and helpful and trustworthy. Food was not too bad as well, buffet on every night of the week plus other options.

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear WaltSMASH, Thank you for taking the time to share feedback about your recent stay at the Gateway Hotel & Apartments. I was very pleased to read that you enjoyed your stay and I will be sure to share this with our team. Rest assured they will be delighted. Our pool is indeed very popular with a large number of... More 

Top Contributor
70 reviews 70 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is quite ok for the average traveller. The location is close to the airport but far from the city center. The rooms are ok and the restaurant is average. This place is far cheaper than Airways hotel and targets different types of visitors. I would say this is amongst the top 5 in the city.

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear DrTravell007, Thank you for taking the time to share feedback about your recent stay with us at the Gateway Hotel & Apartments. I appreciate your comments and as we are constantly working on improving ourselves, I do hope that on your next stay, we will have provided you with an above average experience. Once again, thank you and we... More 

Albury, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at Gateway for 2 nights each pre and post Kokoda Trek with our large group. We arrived after 3pm with much of our group having to wait up to 2 hours for our rooms. As we were pretty excited about the trip, we made the most of the lovely pool area and expensive beers to pass the time.... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Metromandy_bushie, Thank you for taking the time to share feedback about your recent stays with us at the Gateway Hotel & Apartments. I spent considerable time talking with our team about your comments and in particular the concerns you experienced during your time with us. We are all disappointed that you left us on a negative note however thankful... More 

Burleigh Heads, Australia
Top Contributor
106 reviews 106 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Quality hotels are a rarity in PNG. Because of this there is little choice but to stay at the few and favoured and don't they know this when it comes to charging. Stayed here for 2 nights -- one either side of trekking the Kokoda track -- where rooms are in need of a major make-over. In our room number... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear brudii, Thank you for taking the time to share feedback about your recent stay with us at the Gateway Hotel & Apartments. I appreciate your candour and am disappointed to learn that we failed to meet your expectations. The current Kokoda season has been an extremely busy and popular one for us and on certain days, over 95% of... More 

Top Contributor
82 reviews 82 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 27, 2015

Things have improved since new owners took over- the quality of the rooms and service is so much better than years back. Of course, it remains expensive as there are still few hotels in Port Moresby. Day rates are available so you can crash to snatch a few hours of sleep after an overnight flight. The food at their restaurant... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Deogracias M, Thank you for taking the time to share feedback about your recent stay with us at the Gateway Hotel & Apartments. We are very pleased to hear that you noticed an improvement compared to your previous stays. Pricing wise we are still very competitive when compared to other hotels in town and we try to position ourselves... More 

Redcliffe, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2015

I had a comfortable bed, good food and Wi-Fi which is about all I need for a business trip. The hotel staff were very friendly and helpful, the meals were good, and relaxing by the pool with a cold SP Ice was a great way to end a busy day. Highly recommended for Business travellers, quite reasonably priced compared to... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear I_Love_Adventure72, Thank you very much for taking the time to share feedback about your stay with us at the Gateway Hotel & Apartments. It is great to hear that you enjoyed your time and we met your expectations. We pride ourselves on our friendly team and have been engaging in continuous improvement programmes to ensure that we provide the... More 

Melbourne, Australia
Top Contributor
110 reviews 110 reviews
51 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed January 22, 2015

I have stayed here before and the experience wasn't too bad. This time I was charged well in excess of 300 dollars for a very average experience. The room I had was dated and tired. The bathroom desperately needs some TLC. Memo PNG Hotels: if you want to charge such high prices at least have the decency to provide a... More 

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Kosta100, Apologies for the delayed response and thank you for taking the time to share feedback about your most recent experience with us at the Gateway Hotel & Apartments. I was disappointed to read about your time with us and have taken your feedback on board. While an experience in Singapore cannot be compared to one in Port Moresby,... More 

Travelers are raving about these Port Moresby hotels

Tokyo, Japan
Top Contributor
229 reviews 229 reviews
205 hotel reviews
193 helpful votes 193 helpful votes
4 of 5 stars Reviewed January 1, 2015

This hotel is a level down in price from places like Airways and the Grand Papua and it is good value for money in PoM. It is closer to the airport than Airways and there are free shuttles from the airport whenever you want. The grounds are gated and there are guards. There is an X-ray machine at the entrance... More 

Was this review helpful? Yes 2
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Zoglets, Happy New Year to you and thank you for taking the time to share feedback about your recent stay at the Gateway Hotel & Apartments! Yes, we do try and provide value for money knowing that the general cost of accommodation in Port Moresby is high. I am glad you found this to be the case. Our shuttle... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 11, 2014

Nice place located in close proximity to international airport which the Motel provides transport to and from. Great friendly staff and good security. Nice pool area and 3 bars to choose from, Joel at the pool bar makes a range of good cocktails. Food is great and reasonably priced.

Was this review helpful? Yes 2
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Andrew S, Thank you for taking the time to share feedback about your recent experience with us at the Gateway Hotel & Apartments. Yes, we are only a short drive from both airport terminals and a lot of guests transit through here using our facilities. I am glad you had a pleasant time. Thank you also for mentioning Joel’s... More 

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