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Gateway Hotel & Apartments

Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
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Gateway Hotel & Apartments
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Gateway Hotel & Apartments
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Gateway Hotel & Apartments
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121 reviews from our community

Traveler rating
    15
    37
    34
    22
    13
See reviews for
4
14
18
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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    (121)
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    (36)
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Melbourne, Australia
Top Contributor
106 reviews 106 reviews
50 hotel reviews
97 helpful votes 97 helpful votes
2 of 5 stars Reviewed January 22, 2015

I have stayed here before and the experience wasn't too bad. This time I was charged well in excess of 300 dollars for a very average experience. The room I had was dated and tired. The bathroom desperately needs some TLC. Memo PNG Hotels: if you want to charge such high prices at least have the decency to provide a... More 

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Kosta100, Apologies for the delayed response and thank you for taking the time to share feedback about your most recent experience with us at the Gateway Hotel & Apartments. I was disappointed to read about your time with us and have taken your feedback on board. While an experience in Singapore cannot be compared to one in Port Moresby,... More 

Tokyo, Japan
Top Contributor
219 reviews 219 reviews
196 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed January 1, 2015

This hotel is a level down in price from places like Airways and the Grand Papua and it is good value for money in PoM. It is closer to the airport than Airways and there are free shuttles from the airport whenever you want. The grounds are gated and there are guards. There is an X-ray machine at the entrance... More 

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Zoglets, Happy New Year to you and thank you for taking the time to share feedback about your recent stay at the Gateway Hotel & Apartments! Yes, we do try and provide value for money knowing that the general cost of accommodation in Port Moresby is high. I am glad you found this to be the case. Our shuttle... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 11, 2014

Nice place located in close proximity to international airport which the Motel provides transport to and from. Great friendly staff and good security. Nice pool area and 3 bars to choose from, Joel at the pool bar makes a range of good cocktails. Food is great and reasonably priced.

Was this review helpful? Yes 2
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Andrew S, Thank you for taking the time to share feedback about your recent experience with us at the Gateway Hotel & Apartments. Yes, we are only a short drive from both airport terminals and a lot of guests transit through here using our facilities. I am glad you had a pleasant time. Thank you also for mentioning Joel’s... More 

Cambridge
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 4, 2014

I just stayed at the Gateway in Port Moresby and was very impressed. Check in was smooth (I was upgraded which was great!), the room was clean and modern, the service of staff was great and the food from the kitchen excellent. Nothing is all that cheap in Port Moresby, but compared to the competition the room rate and food... More 

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear traveltime59, It is such a pleasure to read feedback about your recent stay with us at the Gateway Hotel & Apartments. Thank you for taking the time to share this. Our team will be delighted to hear about your experience. The free wifi is a new initiative and is very popular. Thank you for your positive comments about the... More 

Jakarta, Indonesia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 1, 2014

The room was just okay. For the expensive price, I expected more. But compared to the other existing hotels, the price is just alright. Room is ordinary and definitely could do some improvement. Food selection for breakfast is okay with lots of fruits. But they didn't provide the room we booked for a very late check in. I went there... More 

Was this review helpful? Yes
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear sihombingnababan, Thank you for taking the time to share feedback about your experience with us at the Gateway Hotel & Apartments. I was disappointed to hear that your stay was less than satisfactory. Please do contact me directly on AKedar@coralseahotels.com.pg as I would like to get more information from you and address matters at our end. For the past... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2014

A cut above most Port Moresby Hotels, I found the menu quite acceptable, with a good cross-section while still offering familiar choices. The Departure Lounge bar is a classy, quiet place to meet. The room seemed new and certainly comfortable. There is good internet access and the proximity to the airport is especially handy. But it’s the service provided by... More 

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Tania N, Thank you very much for taking the time to share feedback about your stay with us at the Gateway Hotel & Apartments. We are constantly trying to improve on our facilities and services and feedback such as yours is gratifying. Departure Lounge is indeed very popular and we have a lot of regulars frequenting. With regards to... More 

Sydney, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 29, 2014

Tiny rooms in which nothing works properly for over PNK600 per night! Overpriced food and drink. The only thing this hotel has going for it is proximity to the airport, so you can go and check in early (a must on PNG domestic flights) and then come back later. The hotel bus goes back and forth to the airport all... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear richard_barcham, Thank you for your candid feedback about your recent stay with us at the Gateway Hotel & Apartments. I was disappointed to read that you found your stay to be less than value for money. We recognise that the cost of hotel accommodation is higher in this location and wherever possible try to provide upgrades to provide a... More 

Adelaide Hills, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 22, 2014

My husband and I were travelling with our adult son (born in PNG) and had reserved 2 rooms a fortnight ahead, for our last night in PNG (after 16 days). We arrived from Madang to find that only 1 room was available (and at 4.30pm, not ready for an hour; go and have a drink (at your own expense) we... More 

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Christine T, Thank you for taking the time to post feedback about your recent stay with us at the Gateway Hotel & Apartments. I have noted with great disappointment that your stay simply did not reflect the kind of pleasant experience we try and provide our guests. May I please request you to contact me directly on AKedar@coralseahotels.com.pg as... More 

Melbourne
Contributor
18 reviews 18 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 16, 2014

My husband & I used to Gateway Hotel as a stopover twice on our recent to PNG, very close to the airport & you avoid the traffic jams that delay progress to & from other hotels in Moresby. I had grabbed an online deal on the rooms months prior to our trip & so had no problems with the cost... More 

Was this review helpful? Yes
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear JenzMelbourne, Thank you for sharing feedback about your last 2 stays with us at the Gateway Hotel & Apartments. I was disappointed to read that you were unhappy with your first stay and I sincerely apologise for any billing errors that occurred. I’m glad this was rectified prior to your departure although it should not have happened to begin... More 

Amsterdam, The Netherlands
Top Contributor
58 reviews 58 reviews
50 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed October 3, 2014

I want to be fair and balanced with this review - especially because individual staff members in this hotel are very friendly and kind and my negative remarks should not reflect directly upon them. I used this hotel for a prolonged period of time and have stayed in both the Executive Room (which I would recommend because it is a... More 

Was this review helpful? Yes
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear due_passi, Thank you for sharing feedback about your stay at the Gateway Hotel & Apartments. I take note and am appreciative of the time and effort you have put into writing this detailed review. I was pleased to hear that you found our team to be friendly and also enjoyed the swimming pool. Thank you for making mention of... More 

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Additional Information about Gateway Hotel & Apartments

Address: Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
Phone Number:
Location: Papua New Guinea > Papua Region > Port Moresby
Price Range (Based on Average Rates): $$$
Number of rooms: 130
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Also Known As:
Gateway Hotel And Apartments
Quality Inn Port Moresby

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