Gateway Hotel & Apartments (Port Moresby, Papua New Guinea) - Hotel Reviews

Also Known As:: Gateway Hotel And Apartments; Quality Inn Port Moresby

Address: Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)

Region: Papua New Guinea > Papua Region > Port Moresby

Amenities:

Bar/Lounge Business Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool

Hotel Style:

Ranked #7 of 11 hotels in Port Moresby

Price Range: $$$

Official Description (provided by the hotel):: Due to its proximity to the airport and excellent facilities, the Gateway Hotel is an extremely popular conference venue, particularly for delegates visiting Port Moresby. A short drive and only minutes away from both, the international & domestic terminals in the hotel's free shuttle bus, brings you to its serene ambience surrounded by lush tropical gardens and impeccable service, which provide for a memorable and pleasant stay. All 130 modern rooms, some with Internet access, plus 63 serviced apartments surround a pool which is centrally located. 24-hour Foreign Exchange desk is located at Reception. The Wild Orchid Restaurant serves some of the finest International cuisine in Port Moresby and features a buffet from a different part of the globe each night. Alternatively, choose one of Enzo's Pizzas in the Rattle 'n' Hum Pizzeria & Bar. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com and Expedia so you can book your Gateway Hotel & Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

mangkurat

Cairns, Australia

Senior Contributor

25 reviews

11 hotel reviews

Reviews in 13 cities

10 helpful votes

“tired and needing a facelift....”

Reviewed May 17, 2013 NEW

Not many good options in PNG and evverything in Port Moresby is priced well above it value... No idea of the hotel rating but 3 star is probably generous in parts.. Staff could not manage my room booking... and looked really lost... competency pretty low... Room itself is holding together... but only just.. Nearly died as i slipped on the... More

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Veronica_S208

Brisbane, Australia

1 review

“Stay at Gateway”

Reviewed May 10, 2013

Response to Mathew Cooper reagarding "TERRIBLE STAY AT GATEWAY" review. Thank you for your immediate response to the events that occured during my stay at Gateway. This behaviour as you have stated is very intollerable and I hope that someting is actually done about this to prevent other guests from experiencing what I had to go through. In regards to... More

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TheYAK

Top Contributor

65 reviews

31 hotel reviews

Reviews in 30 cities

39 helpful votes

“Keep driving!”

Reviewed May 9, 2013 via mobile

At over AUD$300 per night you would expect much more. Filthy rooms where lights don't work and power sockets hanging out of the wall. A death trap. Service is ok but everything about this hotel is overpriced. Don't stay here.

See 4 more reviews by TheYAK for Port Moresby

Dear TheYak, Please allow me to take this opportunity to apologise for the inconvenience you experienced during your recent stay with us. We are currently in the process of refurbishment in some of our rooms unfortunately this has caused some confusion within our team of enthusiastic staff as to which rooms are available for guest use. Our tariffs are in... More

Golfertobprice

“Great place!!”

Reviewed May 8, 2013 via mobile

Just had a week in new guinea and stayed at gateway. Everything went perfect with our room, food andservice was great. I would reccomend anyone stay hear if going to new guinea!!! I will be returning next year and definitely stay at gateway

Dear Golfertobprice, Thank you for providing feedback regarding your recent stay at Gateway Hotel & Apartments. It was heartening to read that you enjoyed your stay and will be returning, we look forward to seeing you again. Regards Staff & Management Gateway Hotel & Apartments More

Amazingchanty

“Friendly and helpful staff,great environment to stay for business or pleasure”

Reviewed May 6, 2013

I recently stayed a week at the Gateway Hotel and Apartments on business.The GM Matt Cooper, Brent and all the staff went out of their way to make sure my stay was enjoyable.The room was clean and nicely furnished. The pool area was a great place to unwind at the end of a day. Thanks again Gateway for making my... More

Thank you for taking time to provide feedback regarding your recent stay at Gateway Hotel & Apartments. Great to hear you enjoyed your stay with us and had the opportunity to enjoy the facilities. We look forward to welcoming you again, hopefully in the near future. Regards Management & Staff Gateway Hotel & Apartments More

michal250

Prague, Czech Republic

“Decent hotel”

Reviewed May 5, 2013

as for me I can say-no experience with broken A/C in apartment unit. Staff are friendly, but everybody has to bear in mind that this is 3rd world country and therefore you can expect some misunderstandings even though staff here are trained (second problem is fluctuation of employees in PNG itself-one day they will work just fine and then they... More

Dear Michal250, Thank you for taking time to share your observations; they will assist us moving forward, we strive to continuously improve the quality of or our product and service. It was pleasing to read that you find the management team approachable and receptive. We hope to have the opportunity to welcome you back to Gateway Hotel & Apartments in... More

Veronica_S255068

“TERRIBLE STAY AT GATEWAY: WORST HOTEL I'VE STAYED AT!!”

Ok, so I booked into the hotel that afternoon, after waiting for an hour as the reception and service was very slow. The reception staff gave the impression that they did not want to be there and had better things to do. My room was ok except for the air-con wasn't working. At around 2am I was woken up by... More

Dear Madam, Thank you for this immediate feedback that will be investigated. During the night hours the hotel has a Senior Night Manager as well as a large team of security guards both in-house and contract who should patrol and monitor all areas of the hotel property. This would appear to have lapsed on Saturday evening for which there is... More

Brendon C

Palm Beach, Australia

Senior Reviewer

8 reviews

6 hotel reviews

Reviews in 7 cities

1 helpful vote

“Look elsewhere!!”

Reviewed April 28, 2013 via mobile

Dreadful...On checking was given a key card for a room with an ineffective temporary A/C (cooler on balcony than in!), back down to reception for another room and was given a key card that wasn't programmed for the 2nd. room, housemaid opened door with her master to reveal a room with NO A/C! Back to reception to try a third... More

Dear Brendon, Please allow me to take this opportunity to again apologise for the inconvenience you experienced during your recent stay with us. We are undergoing refurbishment of rooms presently, which includes the full upgrading and installation of new air-conditioning units. Unfortunately this has caused some confusion within our team of enthusiastic staff as to which rooms are available for... More

Trevtassie

Hobart, Australia

6 reviews

Reviews in 2 cities

3 helpful votes

“Seriously, no air conditioning?”

Reviewed April 6, 2013

This hotel is probably gives even less value for money than your average Port Moresby hotel, which, pound for pound have to be some of the most expensive hotels in the world. Where else in the world would they give you a room with broken air conditioning and a portable unit to replace it that leaks water all over the... More

See 4 more reviews by Trevtassie for Port Moresby

Dear Trev, Thank you for providing feedback on your last stay at Gateway Hotel & Apartments. We would like to apologise for the inconvenience caused during your stay with regard to air conditioning. During the time of your stay we were in the midst of a significant refurbishment program involving the removal of old air-conditioning units and installation of new... More

BennyKickazz

“I'd recommend it to my friends”

Reviewed March 27, 2013

I have stayed at the Gateway Hotel many times over the past several years (fortnightly roster for 6 months in 2011 and also for the past several months) and found it to be quite pleasant. It's my experience that things don't always go as planned in PNG however I feel that if you're are polite then the majority of the... More

Dear Sir, Thank you for making the time to provide feedback to theGateway Hotel & Apartments on your recent stay, please accept my apologizes for the delay in correspondence to you. The managment and staff of the Gateway Hotel and Apartments are working towards developing an number of aspects of our service to improve the guest experience, we will certainly... More

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Gateway Hotel & Apartments, Port Moresby

Gateway Hotel & Apartments

63 reviews from our community

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