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Gateway Hotel & Apartments

Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
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Gateway Hotel & Apartments
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Gateway Hotel & Apartments
Gateway Hotel & Apartments
Gateway Hotel & Apartments
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119 reviews from our community

Traveler rating
    15
    36
    34
    21
    13
See reviews for
4
14
18
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • Japanese first
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English first
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    (119)
  • Mar-May only
    (36)
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    (31)
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Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice place located in close proximity to international airport which the Motel provides transport to and from. Great friendly staff and good security. Nice pool area and 3 bars to choose from, Joel at the pool bar makes a range of good cocktails. Food is great and reasonably priced.

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Andrew S, Thank you for taking the time to share feedback about your recent experience with us at the Gateway Hotel & Apartments. Yes, we are only a short drive from both airport terminals and a lot of guests transit through here using our facilities. I am glad you had a pleasant time. Thank you also for mentioning Joel’s... More 

Cambridge
Contributor
17 reviews 17 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just stayed at the Gateway in Port Moresby and was very impressed. Check in was smooth (I was upgraded which was great!), the room was clean and modern, the service of staff was great and the food from the kitchen excellent. Nothing is all that cheap in Port Moresby, but compared to the competition the room rate and food... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear traveltime59, It is such a pleasure to read feedback about your recent stay with us at the Gateway Hotel & Apartments. Thank you for taking the time to share this. Our team will be delighted to hear about your experience. The free wifi is a new initiative and is very popular. Thank you for your positive comments about the... More 

Jakarta, Indonesia
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room was just okay. For the expensive price, I expected more. But compared to the other existing hotels, the price is just alright. Room is ordinary and definitely could do some improvement. Food selection for breakfast is okay with lots of fruits. But they didn't provide the room we booked for a very late check in. I went there... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear sihombingnababan, Thank you for taking the time to share feedback about your experience with us at the Gateway Hotel & Apartments. I was disappointed to hear that your stay was less than satisfactory. Please do contact me directly on AKedar@coralseahotels.com.pg as I would like to get more information from you and address matters at our end. For the past... More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

A cut above most Port Moresby Hotels, I found the menu quite acceptable, with a good cross-section while still offering familiar choices. The Departure Lounge bar is a classy, quiet place to meet. The room seemed new and certainly comfortable. There is good internet access and the proximity to the airport is especially handy. But it’s the service provided by... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Tania N, Thank you very much for taking the time to share feedback about your stay with us at the Gateway Hotel & Apartments. We are constantly trying to improve on our facilities and services and feedback such as yours is gratifying. Departure Lounge is indeed very popular and we have a lot of regulars frequenting. With regards to... More 

Sydney, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 29, 2014

Tiny rooms in which nothing works properly for over PNK600 per night! Overpriced food and drink. The only thing this hotel has going for it is proximity to the airport, so you can go and check in early (a must on PNG domestic flights) and then come back later. The hotel bus goes back and forth to the airport all... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear richard_barcham, Thank you for your candid feedback about your recent stay with us at the Gateway Hotel & Apartments. I was disappointed to read that you found your stay to be less than value for money. We recognise that the cost of hotel accommodation is higher in this location and wherever possible try to provide upgrades to provide a... More 

Adelaide Hills, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 22, 2014

My husband and I were travelling with our adult son (born in PNG) and had reserved 2 rooms a fortnight ahead, for our last night in PNG (after 16 days). We arrived from Madang to find that only 1 room was available (and at 4.30pm, not ready for an hour; go and have a drink (at your own expense) we... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Christine T, Thank you for taking the time to post feedback about your recent stay with us at the Gateway Hotel & Apartments. I have noted with great disappointment that your stay simply did not reflect the kind of pleasant experience we try and provide our guests. May I please request you to contact me directly on AKedar@coralseahotels.com.pg as... More 

Melbourne
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 16, 2014

My husband & I used to Gateway Hotel as a stopover twice on our recent to PNG, very close to the airport & you avoid the traffic jams that delay progress to & from other hotels in Moresby. I had grabbed an online deal on the rooms months prior to our trip & so had no problems with the cost... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear JenzMelbourne, Thank you for sharing feedback about your last 2 stays with us at the Gateway Hotel & Apartments. I was disappointed to read that you were unhappy with your first stay and I sincerely apologise for any billing errors that occurred. I’m glad this was rectified prior to your departure although it should not have happened to begin... More 

Amsterdam, The Netherlands
Top Contributor
56 reviews 56 reviews
48 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed October 3, 2014

I want to be fair and balanced with this review - especially because individual staff members in this hotel are very friendly and kind and my negative remarks should not reflect directly upon them. I used this hotel for a prolonged period of time and have stayed in both the Executive Room (which I would recommend because it is a... More 

Was this review helpful? Yes
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear due_passi, Thank you for sharing feedback about your stay at the Gateway Hotel & Apartments. I take note and am appreciative of the time and effort you have put into writing this detailed review. I was pleased to hear that you found our team to be friendly and also enjoyed the swimming pool. Thank you for making mention of... More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 23, 2014

Traveling back from a dive trip with some friends to Brisbane. The staff at the Gateway were all friendly and helpful, breakfast was good and the drinks cold. Prices are high, but to all the wingers out there can I simply say get over it. Obviously you have never traveled to some of the boom resource areas in Australia. Try... More 

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear KeithB911, Thank you very much for the kind feedback about your recent stay with us at the Gateway Hotel & Apartments. It was indeed refreshing to read and I am glad you enjoyed your time with us. I’ll be sure to share your comments with the rest of our team. Once again, thank you and we look forward to... More 

Perth, Australia
Top Contributor
95 reviews 95 reviews
38 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed September 9, 2014 via mobile

From what I understand most things in Papua New Guinea are overpriced in that things are expensive but the quality is low. Unfortunately the gateway is no exception. Below is a summary of positives and negatives: Positives: close to airport, clean, has a nice pool, well equipped gym with treadmills, bikes and extensive free weights and machines Negatives: wifi is... More 

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear caitlinmrw, Thank you for taking the time to share feedback about your recent stay at the Gateway Hotel & Apartments. It was nice to hear that you enjoyed our pool and gym facilities. I also apologise for the delay in having your safe attended to. This should have happened a lot quicker and with less effort on your behalf.... More 

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Additional Information about Gateway Hotel & Apartments

Address: Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
Phone Number:
Location: Papua New Guinea > Papua Region > Port Moresby
Price Range (Based on Average Rates): $$$
Number of rooms: 130
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Also Known As:
Gateway Hotel And Apartments
Quality Inn Port Moresby

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