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All 11 Port Moresby hotels

Gateway Hotel & Apartments

Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
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Ranked #6 of 11 Hotels in Port Moresby
A recent review
4 of 5 stars reviewed 1 week ago
KeithB911 Sydney, Australia
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111 reviews from our community

Traveler rating
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    31
    19
    13
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3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Traveling back from a dive trip with some friends to Brisbane. The staff at the Gateway were all friendly and helpful, breakfast was good and the drinks cold. Prices are high, but to all the wingers out there can I simply say get over it. Obviously you have never traveled to some of the boom resource areas in Australia. Try... More

Was this review helpful? Yes
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear KeithB911, Thank you very much for the kind feedback about your recent stay with us at the Gateway Hotel & Apartments. It was indeed refreshing to read and I am glad you enjoyed your time with us. I’ll be sure to share your comments with the rest of our team. Once again, thank you and we look forward to... More

Perth, Australia
Top Contributor
50 reviews 50 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

From what I understand most things in Papua New Guinea are overpriced in that things are expensive but the quality is low. Unfortunately the gateway is no exception. Below is a summary of positives and negatives: Positives: close to airport, clean, has a nice pool, well equipped gym with treadmills, bikes and extensive free weights and machines Negatives: wifi is... More

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear caitlinmrw, Thank you for taking the time to share feedback about your recent stay at the Gateway Hotel & Apartments. It was nice to hear that you enjoyed our pool and gym facilities. I also apologise for the delay in having your safe attended to. This should have happened a lot quicker and with less effort on your behalf.... More

Camberley, United Kingdom
Top Contributor
79 reviews 79 reviews
22 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed there for a few hours before our flight from Port Moresby to Hoskins airport. We were very happy with our room and made use of the coffee making tray and the iron. It was good to have a shower and a rest before flying as we had flown from London to Singapore then on to Port Moresby... More

Was this review helpful? Yes 2
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear swift-simba, Wow! And thank you! This is such a great piece of feedback about your recent experiences at the Gateway Hotel & Apartments. It is indeed pleasing to know that our efforts at continuous improvement are working and the team will be absolutely delighted to hear about it. On behalf of the team at Gateway, thank you so much... More

横浜市, 神奈川県
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived early morning due to the flight schedule, they gave me a room without extra charge. Staff were well educated and very friendly to the guest. Room is just standard but a little old, my room had a drain problem when I off the hot water from my bathtub, it was over flooded from the main drain. Restaurant, swimingpoor are... More

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Stagetomoyoshi, Thank you for sharing feedback about your recent stay with us at the Gateway Hotel & Apartments. Generally running at very high occupancy, I am glad we were able to accommodate you early. I do apologise for the issue you experienced with the drain. It would be great to have further information about this (your stay dates and... More

Cairns
Contributor
19 reviews 19 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I agree with an earlier reviewer who advised that the Gateway is improving substantially. I too have stayed at the Gateway several times over the past 10 years. In the past I felt there were issues with the food, rooms, and customer service. All of these have improved to the point that it offers a far more cost effective place... More

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Jocy_12, Thank you for taking the time to share feedback about your recent stay with us at the Gateway Hotel & Apartments. We are indeed pleased to know that you found a marked improvement in the quality of your stay. As we are working on constantly improving, feedback such as this is very encouraging and I will be sure... More

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Gateway twice, going in and out of PNG. The rooms we had were excellent--beyond our expectations for an airport hotel anywhere in the world. But the staff is what sets this hotel at a high level. From the efficiency and service of the check-in counter, to housekeepers and maintenance people who rushed to fix a problem... More

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Mary A, Thank you very much for your lovely feedback about your recent stay at the Gateway Hotel & Apartments. We are constantly working on lifting the standards in everything we do and feedback such as yours is gratifying. Yes, the Executive rooms are very popular and our regular guests make them their preference. I will pass on your... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at the Gateway many times, and well when I booked there again I thought I new what to expect, but to my suprise the management and staff of the hotel has really picked up there game and now the gateway stay is something I really enjoyed, from check in to check out. The staff where interested in... More

Was this review helpful? Yes
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear poppermad, Thank you for taking the time to share feedback about your recent stay with us at the Gateway Hotel & Apartments. We are extremely pleased to hear that you had a pleasant stay and glad to know that our efforts towards continuous improvement are showing. I will pass on your complimentary feedback about the new menu to our... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

After a long day travelling, one of the first stops is the bathroom, disappointing to find out after finishing a task, there is no toilet paper. Then to have to beg housekeeping for a deliver. Must say after travelling to some remote areas, to find the capital was only place, I need to bring my own toilet paper. Also only... More

Was this review helpful? Yes
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Geoff W, Thank you for your feedback. I have to agree that it would have been a disappointing experience in regards to Housekeeping during your recent stay with us for which I do apologise. I would like to discuss this further to get to the bottom of it. Any additional information you can provide me with would greatly assist.... More

Allingham, Queensland, Australia
1 review
5 of 5 stars Reviewed 5 weeks ago

We stayed recently for three nights at the hotel. The staff were excellent, friendly and helpful. The rooms were very clean and tidy. We had breakfast and dinner each day at the restaraunt, all meals were of a very good standard. I would recommend with mexican buffet and the barbeque dinner. It is very safe and i would seek advice... More

Was this review helpful? Yes
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Robert C, Thank you for sharing feedback about your recent stay with us at the Gateway Hotel & Apartments. We are pleased to hear that you enjoyed your stay. Both, the Mexican buffet and barbecue buffet are recent additions to our dinner theming and have been well received by a lot of our guests. I will pass on your... More

1 review
5 of 5 stars Reviewed 5 weeks ago

This hotel was outstanding value for money. When I arrived there were beautifully folded towels on the bed with a flower in them, icy cold water, and a platter of fresh fruit. The staff couldn't do enough. The place felt safe and so relaxing. The staff just can't do enough for you. The hotel has a very nice pool and... More

Was this review helpful? Yes
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Pius J, Thank you for the wonderful feedback about your recent stay with us at the Gateway Hotel & Apartments. We are delighted to hear of your experience and will be sure to share this with the rest of the team. The hotel pool is indeed very popular with our guests and gets us lots of compliments! I’m also... More

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Additional Information about Gateway Hotel & Apartments

Address: Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
Phone Number:
Location: Papua New Guinea > Papua Region > Port Moresby
Price Range (Based on Average Rates): $$
Number of rooms: 130
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Also Known As:
Gateway Hotel And Apartments
Quality Inn Port Moresby

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