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Gateway Hotel & Apartments

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Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
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Complimentary WiFi
Best prices for: 1 room 1 guest
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Gateway Hotel & Apartments
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Gateway Hotel & Apartments
Gateway Hotel & Apartments
Gateway Hotel & Apartments
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123 reviews from our community

Traveler rating
    15
    38
    35
    22
    13
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4
14
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67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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    (123)
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    (38)
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    (17)
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Top Contributor
58 reviews 58 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Things have improved since new owners took over- the quality of the rooms and service is so much better than years back. Of course, it remains expensive as there are still few hotels in Port Moresby. Day rates are available so you can crash to snatch a few hours of sleep after an overnight flight. The food at their restaurant... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Deogracias M, Thank you for taking the time to share feedback about your recent stay with us at the Gateway Hotel & Apartments. We are very pleased to hear that you noticed an improvement compared to your previous stays. Pricing wise we are still very competitive when compared to other hotels in town and we try to position ourselves... More 

Redcliffe, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a comfortable bed, good food and Wi-Fi which is about all I need for a business trip. The hotel staff were very friendly and helpful, the meals were good, and relaxing by the pool with a cold SP Ice was a great way to end a busy day. Highly recommended for Business travellers, quite reasonably priced compared to... More 

Was this review helpful? Yes
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear I_Love_Adventure72, Thank you very much for taking the time to share feedback about your stay with us at the Gateway Hotel & Apartments. It is great to hear that you enjoyed your time and we met your expectations. We pride ourselves on our friendly team and have been engaging in continuous improvement programmes to ensure that we provide the... More 

Melbourne, Australia
Top Contributor
108 reviews 108 reviews
50 hotel reviews
98 helpful votes 98 helpful votes
2 of 5 stars Reviewed January 22, 2015

I have stayed here before and the experience wasn't too bad. This time I was charged well in excess of 300 dollars for a very average experience. The room I had was dated and tired. The bathroom desperately needs some TLC. Memo PNG Hotels: if you want to charge such high prices at least have the decency to provide a... More 

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Kosta100, Apologies for the delayed response and thank you for taking the time to share feedback about your most recent experience with us at the Gateway Hotel & Apartments. I was disappointed to read about your time with us and have taken your feedback on board. While an experience in Singapore cannot be compared to one in Port Moresby,... More 

Tokyo, Japan
Top Contributor
229 reviews 229 reviews
205 hotel reviews
191 helpful votes 191 helpful votes
4 of 5 stars Reviewed January 1, 2015

This hotel is a level down in price from places like Airways and the Grand Papua and it is good value for money in PoM. It is closer to the airport than Airways and there are free shuttles from the airport whenever you want. The grounds are gated and there are guards. There is an X-ray machine at the entrance... More 

Was this review helpful? Yes 2
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Zoglets, Happy New Year to you and thank you for taking the time to share feedback about your recent stay at the Gateway Hotel & Apartments! Yes, we do try and provide value for money knowing that the general cost of accommodation in Port Moresby is high. I am glad you found this to be the case. Our shuttle... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 11, 2014

Nice place located in close proximity to international airport which the Motel provides transport to and from. Great friendly staff and good security. Nice pool area and 3 bars to choose from, Joel at the pool bar makes a range of good cocktails. Food is great and reasonably priced.

Was this review helpful? Yes 2
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Andrew S, Thank you for taking the time to share feedback about your recent experience with us at the Gateway Hotel & Apartments. Yes, we are only a short drive from both airport terminals and a lot of guests transit through here using our facilities. I am glad you had a pleasant time. Thank you also for mentioning Joel’s... More 

Cambridge
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 4, 2014

I just stayed at the Gateway in Port Moresby and was very impressed. Check in was smooth (I was upgraded which was great!), the room was clean and modern, the service of staff was great and the food from the kitchen excellent. Nothing is all that cheap in Port Moresby, but compared to the competition the room rate and food... More 

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear traveltime59, It is such a pleasure to read feedback about your recent stay with us at the Gateway Hotel & Apartments. Thank you for taking the time to share this. Our team will be delighted to hear about your experience. The free wifi is a new initiative and is very popular. Thank you for your positive comments about the... More 

Jakarta, Indonesia
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 1, 2014

The room was just okay. For the expensive price, I expected more. But compared to the other existing hotels, the price is just alright. Room is ordinary and definitely could do some improvement. Food selection for breakfast is okay with lots of fruits. But they didn't provide the room we booked for a very late check in. I went there... More 

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GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear sihombingnababan, Thank you for taking the time to share feedback about your experience with us at the Gateway Hotel & Apartments. I was disappointed to hear that your stay was less than satisfactory. Please do contact me directly on AKedar@coralseahotels.com.pg as I would like to get more information from you and address matters at our end. For the past... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2014

A cut above most Port Moresby Hotels, I found the menu quite acceptable, with a good cross-section while still offering familiar choices. The Departure Lounge bar is a classy, quiet place to meet. The room seemed new and certainly comfortable. There is good internet access and the proximity to the airport is especially handy. But it’s the service provided by... More 

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Tania N, Thank you very much for taking the time to share feedback about your stay with us at the Gateway Hotel & Apartments. We are constantly trying to improve on our facilities and services and feedback such as yours is gratifying. Departure Lounge is indeed very popular and we have a lot of regulars frequenting. With regards to... More 

Sydney, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 29, 2014

Tiny rooms in which nothing works properly for over PNK600 per night! Overpriced food and drink. The only thing this hotel has going for it is proximity to the airport, so you can go and check in early (a must on PNG domestic flights) and then come back later. The hotel bus goes back and forth to the airport all... More 

Was this review helpful? Yes
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear richard_barcham, Thank you for your candid feedback about your recent stay with us at the Gateway Hotel & Apartments. I was disappointed to read that you found your stay to be less than value for money. We recognise that the cost of hotel accommodation is higher in this location and wherever possible try to provide upgrades to provide a... More 

Adelaide Hills, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 22, 2014

My husband and I were travelling with our adult son (born in PNG) and had reserved 2 rooms a fortnight ahead, for our last night in PNG (after 16 days). We arrived from Madang to find that only 1 room was available (and at 4.30pm, not ready for an hour; go and have a drink (at your own expense) we... More 

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Christine T, Thank you for taking the time to post feedback about your recent stay with us at the Gateway Hotel & Apartments. I have noted with great disappointment that your stay simply did not reflect the kind of pleasant experience we try and provide our guests. May I please request you to contact me directly on AKedar@coralseahotels.com.pg as... More 

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