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All 11 Port Moresby hotels

Gateway Hotel & Apartments

Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
Hotel amenities
Gateway Hotel & Apartments

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44%
Ranked #7 of 11 hotels in Port Moresby
A recent review
4 of 5 stars reviewed 6 days ago
Ringnuts Western Australia
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86 people have reviewed this hotel

Traveler rating
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    27
    16
    10
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1
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45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Western Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Living in PNG for the past three years, we have made many trips backwards and forth to Australia, often requiring a stop over between flights. Accommodation is pricy in Port Moresby, so we have tried several places over the years. This time, we stayed at Gateway and whilst it is not as new and flash as some other hotels in... More

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GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Dear Ringnuts, Thank you very much for choosing to stay at the Gateway Hotel and Apartments on your recent stop-over in Port Moresby, we look forward to having you visit us again in the near future and look forward to being able to extend to you the same high level of guest service and satisfaction you received on this last... More

Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Had a comfortable stay at Gateway. Easy to get around, and to and from the airport. Food was average, and as with anything of reasonable quality in PNG - very pricey. Had a great Friday night by the pool, and good company from Matthew - the hotel GM. Take the shuttle up to the Airways roof restaurant next door for... More

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GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Dear Plane Travella, Thank you very much for making the time to post feedback of your recent stay with the Gateway Hotel and Apartments with Trip Advisor. Plane Travella, it was a pleasure to host yourself and your colleagues during your extended stay at the property, I trust we made you as comfortable and as “at home” as we could... More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've only stayed in The Gateway once and overall it was a decent hotel with the advantage of being very close to the airport. The service was good, friendly and helpful from the reception desk staff through to the restaurant and bar staff. The breakfast is excellent but the choice of food at the bar at evening time is very... More

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GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Dear Francisip, Thank you for making time to provide feedback on your recent stay at the Gateway Hotel and Apartments. All feedback continues to be used in a positive manner with the development of both our staff and their training plans and our future capital programs. Unfortunately we do close our beverage outlets early – especially on quieter week nights.... More

Wellington, New Zealand
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here in 2011 and again in Mar 2014. This time it was much better - the refurbishments completed, the service excellent and the premises well maintained. My room was well appointed, everything worked as it should, and the internet access was reliable and fast enough to support a Skype voice call with no problems. The restaurant was very... More

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GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Dear Aros71, Thank you very much for your generous feedback on your recent stay at the Gateway Hotel and Apartments. The hotel management are very proud of our product and with the ongoing support of the Directors will continue to make improvements to the hotels within the Coral Sea Hotels Group as well as continue our focus on training to... More

Sydney, Australia
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 25, 2014

First time to this property and only the second time to Port Moresby. It's extensive, very close to the airport, secure and the spacious rooms are being progressively refurbished. Add this to management and staff who are friendly, helpful and responsive and this is a solid choice for the business traveller, I had an issue with internet access that was... More

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GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Dear dsm1961, Thank you for recently choosing the Gateway Hotel and Apartments on your visit to Papua New Guinea. All feedback is important to us and is used in ongoing training with staff to better meet the needs of our guests. I am happy that we were able to assist you with the internet issue you experienced and that your... More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 24, 2014

Stayed here the first time I traveled to Port Moresby. The hotel is conveniently located next to the airport ( 5 mins). The rooms are spacious bigger than Lamana but smaller than the holiday inn. Service is pretty bad.. Took them 2 days to get the geyser fixed, then the tv remote was not working after that, took them 2... More

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GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Dear Sir, Thank you very much for taking the time to respond to your stay in November 2013 on Trip Advisor. I am very sorry for the inconvienence that you were caused with a faulty television remote conhtrol, we try to hold ample stocks of such itens to ensure if their is a problem that any inconvienence to the guest... More

Cairns, Australia
1 review
5 of 5 stars Reviewed January 9, 2014

The hotel was much larger than I initially thought, so there is plenty or garden areas to walk around outside and enjoy. The meals were fantastic and overall the entire staff were super friendly and accommodating. I enjoyed the 2 pools, large gym and their new tennis court as well. Literally only a stone's throw away from the airport too!

Was this review helpful? Yes
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Michael A, Thank you very much for your feedback of the Gateway Hotel & Apartments and I'm glad to hear about your pleasant experience. Indeed this is a large property with resort like facilities comprised of hotel rooms, apartments, fitness and recreation facilities and multiple food & beverage outlets amongst others. We are constantly trying to upgrade our facilities... More

Main Beach, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2014

Great Hotel right near the airport for great convenience. Had excellent service right from the start with the guy at the front door. Very helpful taking my bags to the room when they looked very busy. Speedy check in is always a good thing. Did wait one night a bit longer than expected for room service but the quality of... More

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear aaron a, Thank you for the feedback you have posted about your recent stay at the Gateway Hotel & Apartments. I'm pleased to hear that overall your experience was positive and I have shared this with the team. I do apologise for the delay you experienced with meal service on one occasion and have addressed this with the team.... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 13, 2013

This hotel is near enough to Jackson's Airport and yet comfortable enough for travellers who do not want to wait for extended periods of time at the Airport Terminal for their onward connecting flights. Shuttle buses are readily available and it takes less than 10 min. travel time from the airport. Day rates are readily available for those who need... More

Was this review helpful? Yes 1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Weng Koon V, Apologies for the delayed response and thank you for the time you have taken to share your feedback about Gateway Hotel & Apartments. We are pleased to hear that you enjoyed your time with us. Yes, we are only minutes away from both airport terminals and we have airport represnetatives on standby to assist with guest... More

Coffs Harbour, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 28, 2013

I stayed for 2 nights. My room was clean, quiet and comfortable. The staff were cheerful and friendly. I had one minor issue with the shower tap handle falling off but it was easy enough to replace. It does suggest that a refurbishment is about due. The shower was good with plenty of hot water. The bed was very comfortable.... More

Was this review helpful? Yes 2
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear lapidary, Thank you very much for your review of the Gateway Hotel & Apartments. It was great reading about your positive experience and I have shared this with our team who were delighted. While our rooms are clean and spacious, I do note your comment about the need for a refurbishment and am pleased to advise that this is... More

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Additional Information about Gateway Hotel & Apartments

Also Known As:
Gateway Hotel And Apartments
Quality Inn Port Moresby
Address: Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
Location: Papua New Guinea > Papua Region > Port Moresby
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #7 of 11 hotels in Port Moresby
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Due to its proximity to the airport and excellent facilities, the Gateway Hotel is an extremely popular conference venue, particularly for delegates visiting Port Moresby. A short drive and only minutes away from both, the international & domestic terminals in the hotel's free shuttle bus, brings you to its serene ambience surrounded by lush tropical gardens and impeccable service, which provide for a memorable and pleasant stay. All 130 modern rooms, some with Internet access, plus 63 serviced apartments surround a pool which is centrally located. 24-hour Foreign Exchange desk is located at Reception. The Wild Orchid Restaurant serves some of the finest International cuisine in Port Moresby and features a buffet from a different part of the globe each night. Alternatively, choose one of Enzo's Pizzas in the Rattle 'n' Hum Pizzeria & Bar. ... more   less 
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