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All 11 Port Moresby hotels

Crowne Plaza Port Moresby

4.0 of 5 Hotel   |   Cnr Hunter & Douglas St, Port Moresby, Papua New Guinea
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46%
Ranked #7 of 11 hotels in Port Moresby
A recent review
3 of 5 stars Reviewed June 9, 2014
Geoff H Brisbane, Australia
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80 people have reviewed this hotel

Traveler rating
    5
    29
    33
    8
    5
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Families
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 9, 2014

The Crowne is central and sure the Grand Papua next door is new and clean. However Crowne's rooms are larger, the corridors much more spacious, and the "old" Rapollo is much more pleasant for breakfast or lunch owing to it being more open.The reception area is also much more open compared to the Grand Papuan's tiny area. Yes I agree... More

Was this review helpful? Yes 2
JoanneAcott, General Manager at Crowne Plaza Port Moresby, responded to this review

Hi GeoffH Thanks for taking the time to post your comments, I am pleased to read that you enjoy staying with us at Crowne Plaza Port Moresby and I will certainly pass your comments regarding service to the team. We do pride ourselves on maintaining our service standards and we are always seeking ways to improve. I look forward to... More

Sydney, Australia
Top Contributor
57 reviews 57 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 19, 2014

With its next door neighbour being the lovely Grand Papua Hotel, this property is sorely in need of a refurbishment. Having said that, the service is lovely, and the Rapalo Restaurant offers an exceptional dining experience. The rooms are comfortable - but without a significant investment, it will in my view, continue to lose ground against Grand Papua and Airways... More

Was this review helpful? Yes
Stewart M, Executive Assistant Manager at Crowne Plaza Port Moresby, responded to this review

Dear dsm1961, Thank you for taking the time to provide feedback on your recent stay. I was pleased to read that you enjoyed area's of your stay including the service received, dinner in Rapala, and the comfort of your room. I have forwarded on your comments regarding the refurbishment of the hotel to our leadership team for review. If you... More

Cairns
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 14, 2014

Rooms on levels 3 & 4 stink avoid at all cost. Also if possible avoid "jointing" rooms as you never know who is on the other side or if they will fight all night. The carpet is disgusting with stains. The hotel needs to rebuilt. Pondos is the bar and is disgraceful. I use to visit frequently however I will... More

Was this review helpful? Yes
Stewart M, Executive Assistant Manager at Crowne Plaza Port Moresby, responded to this review

Dear CairnsOne, Thank you for taking the time to provide feedback on your recent stay at Crowne Plaza Port Moresby. We are disappointed to read of the substandard experience whilst at the hotel, and please accept our sincere apologies for this. I have shared these comments with the Leadership team as we continually try to improve our facilities and services... More

Port Moresby, Papua New Guinea
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 2, 2014

No wonder theres a room special on, the place is old and tired. Dont know where they found that room picture, seems they did a renovation of the room for publicity purposes. The formal dining room is nice, but again quite expensive considering the decor. The cafe seems to offer the best value, but you get what you pay for...

Was this review helpful? Yes 3
Stewart M, Executive Assistant Manager at Crowne Plaza Port Moresby, responded to this review

Dear FNQer, Thank you for taking the time to provide feedback on the Crowne Plaza Port Moresby. Please accept my apologies that your stay with us did not meet your expectations. Your comments have been shared with our leadership team as we continually try to improve the products and service offerings. I recognise that you are currently staying in Port... More

Los Angeles
Top Contributor
86 reviews 86 reviews
55 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed March 18, 2014

The hotel is in a moderately rough part of town. Definitely not advisable to be wandering around at night. There are even some hair raising incidents that occur on the hotel grounds, so it pays to remain alert. Food in the restaurant is fair. Rooms are tired and shabby with worn, stain carpeting. Sheets are wrinkled and threadbare but appear... More

Was this review helpful? Yes 1
David B, Manager at Crowne Plaza Port Moresby, responded to this review

Dear Livetowander, Thank you for taking the time to complete a review after your recent stay. I was disappointed to read that your experience with us was not to your standard. I have shared your comments with our leadership team to target area's for improvement. We place the safety and security of our guests as the number one priority, so... More

Darwin, Australia
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 9, 2014

“398743298% better than Moresby Inn!!” Pending review I spent a few weeks travelling solo around PNG using public transport and flying with Air PNG. If you haven't been there then you should know a few things; there is little infrastructure connecting the different provinces and what is there is some of the worst I have seen in any of my... More

Was this review helpful? Yes 3
David B, General Manager at Crowne Plaza Port Moresby, responded to this review

Dear AquariumRescueUnit Thank you for taking the time to write a review regarding your recent stay in Port Moresby. I was delighted to read that you found our staff nice and enjoyed breakfast and in room dining options. I have spoken to our Security Manager regarding the attitude of our guard, as guest security is our main priority at the... More

Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 27, 2014

Firstly, this is 4/5 for Port Moresby standards, probably more like a 3 elsewhere. I stayed in a cub room, king bed, work table good size. I had a view over the beach on the 7th floor. Room was clean and comfortable, everything worked including the air-condition which just managed to take the edge of the heat but did not... More

Was this review helpful? Yes 1
David B, Manager at Crowne Plaza Port Moresby, responded to this review

Thank you for taking the time to write a review regarding your recent stay at Crowne Plaza Port Moresby. Please accept my apologies for the concerns raised from your stay. I have shared your review with our leadership team to ensure that these area's do not occur again in the future I was pleased to see that you enjoyed the... More

Karachi, Sindh, Pakistan
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 18, 2014

The hotel needs refurbishment, massive refurbishment. Due to lack of supply, prices in PNG are extremely high. Service quality is below expectations at this price. Crowne Plaza Hotel, PNG has a shuttle service for airport pick and drop. They have two types of breakfast, one for all guests, and the other for executive floor people. Gym has few equipment. I... More

Was this review helpful? Yes
David B, General Manager at Crowne Plaza Port Moresby, responded to this review

Thank you for taking the time to write a review regarding your recent stay at Crowne Plaza Port Moresby. Please accept my apologies that we were unable to deliver an experience to your expectations. Your comments will be shared with the team as we continually try to improve our service offerings. Once again thank you for your feedback. Kind regards,... More

Townsville, Australia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 16, 2014

Our team are currently in Port Moresby interviewing students and the hotel we are staying at ( next to Crowne Plaza) has no facilities available for the next two days for us to continue our interviews. We went to speak to the friendly staff at Crowne Plaza who went out of their way to assist us. The young man on... More

Was this review helpful? Yes
David B, General Manager at Crowne Plaza Port Moresby, responded to this review

Thank you for taking the time to write a review regarding your recent stay at Crowne Plaza Port Moresby. It is fantastic to read your feedback and we shall celebrate this with the team. Once again thank you for your feedback. Kind regards, David Bowen & TEAM Crowne Plaza Port Moresby More

Brisbane, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 15, 2013

Good ambiance, food at Rapala restaurant is good. Walk outside is not advisable especially after hours. ELa Beach Hotel and Grand Papua are near by. Rooms facing the Ela Beach are more peaceful, the ones facing the harbour are scenic especially the evenings. Book floors 7th to 9th as they have access to lounge and free wifi

Was this review helpful? Yes 1
David B, General Manager at Crowne Plaza Port Moresby, responded to this review

Thank you for taking the time to write a review regarding your recent stay at Crowne Plaza Port Moresby. We were pleased you enjoyed our Rapala restaurant which is listed as the number one restaurant in Port Moresby on Trip Advisor. Booking into an Executive room is a great tip for visitors as this includes access to our wonderful Club... More

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Additional Information about Crowne Plaza Port Moresby

Address: Cnr Hunter & Douglas St, Port Moresby, Papua New Guinea
Phone Number:
Location: Papua New Guinea > Papua Region > Port Moresby
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Port Moresby 4*
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Also Known As:
Crowne Plaza Port Moresby Hotel Port Moresby

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Experience the Crowne Plaza Port Moresby and you'll discover a different perspective on Papua New Guinea. Crowne Plaza Port Moresby is situated on a hilltop in the heart of the business district and commands panoramic views of the Coral Sea and surrounding inland areas.Conveniently located 15 minutes from Jackson's International Airport, it makes visiting Port Moresby a highly comfortable prospect for business traveller. Crowne Plaza Port Moresby's contemporary design is unique, capturing the rich vibrant essence of the indigenous culture. With superior accommodation, an Executive Club Lounge Floor, guest facilities and business services, Crowne Plaza welcomes you to a safe,secure and relaxing haven in Port Moresby. For someone who travels often for business, the Crowne Plaza Port Moresby is a welcoming oasis that sets a new standard in hotel accommodation for Papua New Guinea. ... more   less 
Number of rooms
157

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