We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Papua Hotel

Certificate of Excellence
Hotel website
Mary Street, Port Moresby, Papua New Guinea
Offers & Announcements
Best Available Rate!
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Professional photos
Grand Papua Hotel
View Map
Add Photo Write a Review

130 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    37
    48
    39
    5
    1
See reviews for
2
5
3
103
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (130)
  • Mar-May only
    (39)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (20)
All months
Auckland, New Zealand
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is the third time I have stayed at this well appointed and secure business hotel in downtown Port Moresby. The views are great, the staff are friendly and eating is good. But for such an expensive hotel one is entitled to expect better service, 1. The lack of toner in the printer in the Executive Lounge remained unfixed for... More 

Was this review helpful? Yes
Gstaad, Switzerland
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a newish hotel, so the rooms and facilities are good. The lifts are small and slow. The Executive floor is lovely and has delightful views. It really is a feature of the hotel. The gym is small but adequate as long as you don't go in a busy time. The restaurant favours buffets - so if you are... More 

Was this review helpful? Yes
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Jane T Thank you for your comments and great feedback It is always disappointing when we do not excel at all times but we will never ever stop in trying, I am very pleased you enjoyed our Executive lounge and hotel rooms. Jane T we have regular themed buffets due to the very high return guests who always want... More 

Port Moresby, Papua New Guinea
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very modern hotel with swimming pool, bar, function rooms and restaurant. In the NCD and adjacent to key areas within Port Moresby central. Modern rooms with various accommodation levels. Very friendly staff. Underground car parking available. They also operate a shuttle bus to and from the airport.

Was this review helpful? Yes
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Michael M Thank you so much for taking the time to provide this encouraging feedback. My team and I appreciate your observations and are motivated to keep improving. I will certainly share all your feedback with our teams We all look forward to your next stay with us Lukim Yu Alex Wilson and Team More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was a bit apprehensive about my visit to Port Moresby, but this hotel was a pleasant surprise. Good rooms, comfortable beds, pleasant staff and acceptable food. Transfer to the airport was When back in POM I would definitely stay here. Not that I got a chance to use it, but the pool could be a little bigger!

Was this review helpful? Yes
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Rutherford Green I am pleased to hear you enjoyed your recent stay at the Grand Papua hotel and on behalf of the team at the Grand Papua hotel thank you for your great feedback. We all hope to see you return soon and wish you very well Lukim Yu Alex Wilson and Team More 

Brisbane, Australia
Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff that I encountered were professional and well presented. I was greeted by a porter upon arrival who also assisted me with delivering my luggage to the room. The king bed was stately in size, it had a decent mattress but it was slightly softer than I would prefer, pillows were plush but also on the softer side. Nevertheless,... More 

Was this review helpful? Yes 1
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Pablo I acknowledge it is expensive in PNG but we also offer weekend specials and seasonal discounted rates. These are listed on our website. Pablo M thank you for taking the time to let us know about your experience and we will strive to keep improving Sincerely Alex Wilson and team More 

South Yunderup, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here twice now and have a considerable more ongoing business travel planned. This will be where I stay. Staff are exceptionally friendly and clearly well managed. I have lived in the Pacific previously and understand the challenge in moulding a good team from such diverse backgrounds. Food very good, had a small miscommunication one day but staff... More 

Was this review helpful? Yes
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear BradP P I am so pleased you had a positive experience staying with us at the Grand Papua hotel. I will address our training needs as highlighted and the team and I look forward to welcoming you back in the near future Lukim Yu Alex Wilson and Team More 

London
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So first, they leave me waiting for over an hour for an airport pickup. Then when I get there they tell me I have to pay for another day as I'm checking in in the morning. The people are very friendly but all PNGers are very friendly so I can't give special points for that. My laundry service was a... More 

Was this review helpful? Yes 1
Melbourne, Victoria, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 26, 2015

Grand Papua was a welcome oasis for travelers landing in Port Moresby - especially if you are heading out of the city and you need somewhere safe to stay. Staff were great and the restaurant was very good.

Was this review helpful? Yes 1
Port Moresby, Papua New Guinea
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 8, 2015

Stayed for 5 nights, very expensive hotel but worth the stay . Due to security around Port Moresby very safe and gives you your peace of mind. Staff & service EXCELLENCE. Walking distance if you want to explore the town & beaches and is at the center of all action if you want to get anywhere in PNG. Good Hotel... More 

Was this review helpful? Yes 3
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Blackbeast Thank you for the great compliments. I am very pleased to hear you felt safe and at ease during your recent stay at Grand Papua hotel. I am glad you enjoyed our services and our staff, we will continue developing our local staff, it is so important for them and glad of your recognition of them? Blackbeast please... More 

Sydney, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 18, 2015

I have been staying in the GPH on and off since July last year, 11 visits, The best feature is the staff. They have the best customer service in PNG. From little things like quickly learning you name, to getting the service right with all meals. The staff love to engage with you and help every aspect of your stay... More 

Was this review helpful? Yes 2
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Sydney_AustraliaTom My staff and I are thrilled to hear of your lovely compliments especially about our staff. It is very pleasing to hear you enjoyed your visits and stays at the Grand Papua hotel, we wish all our regular guests become part of the Grand Papua hotel family away fom home? Thank you for mentioning that my team and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Room/suite (5)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
View from room (6)
Viewed
Bathroom (3)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (1)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Port Moresby hotels
4.9 mi away
Airways Hotel
Airways Hotel
#1 of 13 in Port Moresby
4.0 of 5 stars 270 reviews
3.0 mi away
Holiday Inn Port Moresby
Holiday Inn Port Moresby
#5 of 13 in Port Moresby
3.5 of 5 stars 140 reviews
0.1 mi away
Crowne Plaza Port Moresby
Crowne Plaza Port Moresby
#10 of 13 in Port Moresby
3.0 of 5 stars 113 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Ela Beach Hotel
Ela Beach Hotel
#8 of 13 in Port Moresby
3.5 of 5 stars 82 reviews
2.3 mi away
No photo provided
Holiday Inn Express Port Moresby
#4 of 13 in Port Moresby
4.5 of 5 stars 16 reviews
5.3 mi away
Gateway Hotel & Apartments
Gateway Hotel & Apartments
#7 of 13 in Port Moresby
3.0 of 5 stars 133 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay