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All 11 Port Moresby hotels

Grand Papua Hotel

Mary Street, Port Moresby, Papua New Guinea
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Ranked #2 of 11 hotels in Port Moresby
A recent review
3 of 5 stars reviewed 1 week ago
Russell4157 Brisbane, Australia
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91 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
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English first
Canberra, Australia
18 reviews 18 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I spent a week in Port Moresby and this place will wear you out. I will give staff their due credit, they try. My room was on the 8th floor and it was like a wind tunnel, so I contacted the front desk to have maintenance come look at the sliding doors. After three calls to the front desk I... More

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Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The Grand Pap is a very nice hotel. It ticks the boxes necessary for a 4 star - but the problem is that it needs some character. The bar is not a hang out for anyone not staying in the hotel. The food is not particularly special. The staff are friendly and welcoming, but given a choice, I would stay... More

Was this review helpful? Yes 1
Sydney, Australia
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Grand Papua on a one-week business trip. As with all PNG hotels, the prices are very high by standards of most countries, but this hotel is very comfortable. It is new, in a good location with great views, rooms are reasonably sized and comfortable. Hotel has a reasonable and modern gym on the top floor with great... More

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Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear MarkD Thank you so much for the great feedback regarding our Gymnasium, Great views, Location and friendly staff. Our staff say "Thank you and Lukim yu" MarkD I agree we are limited with the pool but hopefully our other facilities such as the Gymnasium, the tranquil Grand Spa, Sauna on the 15the level and Pool areas are very relaxing.... More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Staying here for some time. Staff extremely courteous and friendly. Always welcoming to receive a salute as you drive through the gates to the car park. Exec lounge is lovely although the way it is configured means that it isn't the most social of environments if you want to meet people. However, on the flip side if you want good... More

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Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear LeaningTowerOfPizza I am glad to hear you enjoyed the Executive Lounge and our staff being very courteous and friendly. I also note your suggestions for the Executive Lounge to be more sociable and interactive in its layout - a very positive feedback. I assure you we will look into various options that will accomodate other guests preferences and your... More

Franz Josef, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 5, 2014

The hotel is located in central city. Great pick up service from the airport, and great welcoming by a well trained staff at the front desk. The room was immaculate and well design with all amenities expected. Very friendly professional service at the Brasserie restaurant with a great choice of fresh local produce for breakfast, lunch and dinner. A fantastic... More

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Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Charles N On behalf of our hard working teams I thank you for the great compliments of our services, standards, facilities and our own people (Staff) I note you enjoy the Fijian Buffet evenings similarly our breakfast in the Brasserie and Executive Lounge. We have alot of work to continually improve on and feedback as yours will help us... More

Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 2, 2014

Although I've often stayed at the Airways (another excellent hotel) the Grand Papua has a couple of things which the Airways doesn't, which make it stand out, and which will encourage me to at the Grand Papua again. First, the apartment style "executive" rooms are excellent, and allow lots of room for, for example a guest in a roll-away bed,... More

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Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Brisbane Traveller My team and I write to thank you for the great feedback. I am pleased to hear you thoroughly enjoyed our apartment style executive rooms. These rooms are in great demand due to the facilities and services you highlighted such as the kitchenette facilities, own laundry plus the big 2 door fridge. We totally agree with your... More

Adelaide, Australia
2 reviews
5 of 5 stars Reviewed June 23, 2014

I recently stayed at this hotel for three weeks as a home away from home during extended business. Wow what great service from all staff but in particular Maggie, Gilbert and Helix. They were just sensational, polite, professional and most of all very friendly. I highly recommend a stay here as it is the best in Port Moresby

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Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear James C Thank you for the great compliments especially of our friendly staff and you feeling at home with us at the Grand Papua hotel? I have relayed your compliments to the team again thank you and we all look forward to your return we hope sooner. Sincerely Grand Papua hotel staff especially Maggie, Gilbert and Helix - Lukim... More

Queenstown, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 9, 2014

Recently had four weeks at the GPH whilst working in Port Moresby. Can't speak highly enough of the great work done by the staff, very friendly and always willing to assist. For me this is what makes the GPH stand out, especially when the stay is relatively long. Apartment very comfortable and well appointed as expected with all the appropriate... More

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Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Frankand2013 We all pleased to hear you always enjoy your stays at the Grand Papua hotel especially our friendly staff and our apartment suites. It is imperative our guests feel at home away from home especially here in Port Moresby, hence we are very pleased to receive compliments as yours about our great staff and apartment suites? We also... More

Melbourne, Australia
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 5, 2014

Very comfortable Hotel Great room Great bar Food service very good Staff are friendly and very helpful Using his own phone he offered and he topped up my SIM card to get wifi for my iPad. Great service. Located in down town Port Moresby , area is a bit neglected . Found the town a lot safer than previous visit... More

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Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Tom K Thank you for the lovely compliments especially of our local Papua New Guinean staff, they are a very proud people with almost no international 5 star experience hence they appreciate your compliments and will contniually lift the bar. We grateful and happy with your observations that downtown Port Moresby feels much safer now, we think so too.... More

Sydney, Australia
1 review
5 of 5 stars Reviewed May 31, 2014

Service was excellent. Staffs at the Grand Papua Hotel were fantastic. I had a lovely stay. The receptionist and concierge were friendly, professional and always greeted people with warmth. I will definitely stay at this hotel again. The location was fantastic and the building is modern, the food selection is delicious and one of my favorite was the local Tuna,... More

Was this review helpful? Yes
Alex W, General Manager at Grand Papua Hotel, responded to this review

Dear Nuratni R We are so pleased to hear you enjoyed your recent stay at the Grand Papua hotel. It is feedback as yours that our hardworking staff will continue to strive as hospitality service ambassadors to our valued guests and to PNG Our local chefs appreciate your compliments of the local Tuna and the selection of food they produce,... More

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Additional Information about Grand Papua Hotel

Address: Mary Street, Port Moresby, Papua New Guinea
Phone Number:
Location: Papua New Guinea > Papua Region > Port Moresby
Price Range (Based on Average Rates): $$$
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Pool/beach area (3)
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Bathroom (3)
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Hotel & grounds (7)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Located in the city centre of Port Moresby, the Grand Papua Hotel is the newest deluxe hotel to open in PNG. Comprising 161 rooms and suites, the hotel caters to both the corporate and leisure traveller. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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