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All 53 Asuncion hotels

Sheraton Asuncion Hotel

4.5 of 5 Hotel   |   Aviadores Del Chaco, Asuncion 2066, Paraguay
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85%
Ranked #4 of 53 hotels in Asuncion
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
N J H shaftesbury, United Kingdom
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178 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
shaftesbury, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

There is no better place to stay in Asuncion. This hotel just gets better and better. I have stayed there on business for several years and the level and quality of service takes some beating. The rooms are clean, comfortable and well maintained. The staff, from top to bottom, are always willing to go the extra mile. The restaurant on... More

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It has the look, feel and comfort of a 4 star hotel with the charm and grace of local flavor. Highly recommend it. Across the street from the hotel is a mall. For anyone looking for local arts and crafts, I recommend visiting the store "Artesania Overall."

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Georgetown, Guyana
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is located on a street lined with trees which adds to the quiet and beautiful external ambiance. The reception and floor staff are extremely courteous and most helpful. The rooms are very spacious and comfortable. The entire facility is spotless clean. It is closely located to a very impressive shopping mall where one can get basic amenities as... More

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Vishnu, Thank you very much for taking the time to share your comments at Trip Advisor and give us your important opinion. We greatly appreciate your positive feedback about your experience at our Hotel. We feel rewarded in our efforts and our associates grow and gain confidence through positive reinforcement. I sincerely hope to welcome you again in a... More

New Haven, Connecticut
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed March 1, 2014

Only stayed one night for business. Arrived late with big group of colleagues and the staff were expedient in getting us all checked in which was very much appreciated since we had only a couple hours of sleep until wake up call. The most important thing was I was able to get good rest. Hotel seemed like it was one... More

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear J_Carino, Thank you for choosing the Sheraton Asunción Hotel for your recent stay and for taking the time to share your comments at Trip Advisor. We greatly appreciate your positive feedback about your experience at our Hotel. Our front desk office was expecting your arrival and prepared all necessary in advance so no one had to wait. Our associates... More

Milwaukee, Wisconsin
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 19, 2014

This is my go to place when in Paraguay. The lobby area and restaurant are very nice and the food is quite good. The rooms are standard fare but nice. The rooftop is really nice with the pool and a great place for a beer at the end of the day. My only complaint is the equipment in the health... More

Was this review helpful? Yes 1
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Jhembrock, Thank you for taking the time to share your comments at Trip Advisor and give us your important opinion regarding your recent stay at the Sheraton Asuncion Hotel. I greatly appreciate your positive feedback about your experience at our Hotel. I also noted your comments regarding the Fitness Center and notified our management team so that we may... More

Bogotá
Top Contributor
145 reviews 145 reviews
112 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed December 28, 2013

This review refers to the spa only: The staff is always friendly and helpful and customer-driven. In general, the spa is a very well maintained area: The air-conditioned excercise room and the machines are well maintained and clean; locker room, towels, water are provided. The only point of critics is the condition of the sauna in terms of hygiene and... More

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Tom, Thank you for taking the time to write at Trip Advisor and share feedback from your most recent stay in Sheraton Asuncion Hotel. Our guest feedback is important to us as often it may pinpoint an area of needed focus and attention. Please accept my apologies for the dissatisfaction experienced at the SPA during your time spent with... More

Hoboken, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2013

Stayed three nights on business. Friendly staff and good location. Food was Ok. The pool in the terrace is relatively large and a must during the summer. They have food and good music there at night. Gym is very small. Rooms are typical as any other Sheraton so no surprises there

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Terpnos, Thank you for the time you spent to share your comments with us at Trip Advisor. We appreciate your comments regarding the staff, food, location and gym. With no doubt your comments are very important to us and we are grateful for receive them. Thank you for your patronage. Best regards, More

Boston
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 30, 2013

Good rooms, service and restaurant. This is also located across the street from a great Italian restaurant and a few blocks from a large shopping mall. Staff were very helpful in recommending local restaurants and arranging transportation. Overall a good experience.

Was this review helpful? Yes 1
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Mark, Thank you for sharing your experience at the Sheraton Asuncion Hotel. Your comments are our most important tool in our journey towards excellence and I will share them with oir associates. Once again, thank you for your patronage. Sincerely yours, More

New York City, New York
Top Contributor
56 reviews 56 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 24, 2013

Maybe because it is not located exactly downtown, still within easy reach to everywhere you want to go, the hotel it is very quiet in an excellent neighborhood across the street from one of the main shopping malls in Asuncion. The hotel is superb overall, service and attention from the cleaning staff to management including the front desk is top... More

Was this review helpful? Yes 1
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Victoria, Thank you for the time you took to share with us your valuable opinion at Trip Advisor. Your comments regarding the cleaning and front desk services will be share with our associates in order to gain confidence in their daily performance. We also note your experience regarding the service in the rooftop, the maintenance of the bathroom and... More

Miami, Florida, USA
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 15, 2013

The Sheraton is very well located about 15 minutes from airport. Across the street you have a shopping mall and restaurants. The rooms has a decent space and beds are comfortable. Good option to stay in Asuncion.

Was this review helpful? Yes 3
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Sebastian, Thank you for the time you took to share your comments at Trip Advisor. We look forward to welcoming you again in a near future and once again, thank you for your patronage. Best regards, More

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Additional Information about Sheraton Asuncion Hotel

Also Known As:
Sheraton Asuncion
Asuncion Sheraton
Address: Aviadores Del Chaco, Asuncion 2066, Paraguay
Phone Number:
Location: Paraguay > Asuncion
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Asuncion
#2 Business Hotel in Asuncion
#5 Family Hotel in Asuncion
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Asuncion Hotel 4.5*
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