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Sheraton Asuncion Hotel

Certificate of Excellence
Aviadores Del Chaco, Asuncion 2066, Paraguay
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Sheraton Asuncion Hotel
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Sheraton Asuncion Hotel
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283 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Luxembourg City, Luxembourg
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is a very good destination for business travelers. The Hotel is not far from the Airport but is quite far from downtown. My suggestion is to get membership of Starwood Preferred Guest so have access to better rooms and some facilities for free.

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Roberto_s, Thank you very much for taking the time to share your comments at Trip Advisor and give us your important opinion. We greatly appreciate your feedback and your invitation to be member of the most rewarded loyalty program, the Starwood Preferred Guest Program. Thank you so much for your support to our brands. In closing, I kindly invite... More 

Miami, Florida
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Medium size hotel that provides all the necessary amenities for business trips. Ample bedrooms with confortable beds. A small but well equipped gym with a Spa and.a roof top pool for breaking the routine. Good location, mall nearby and a helpfull staff

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Karina F, Thank you very much for taking the time to share your comments and give us your important opinion. We greatly appreciate your feedback regarding your experience with the services and facilities at our Hotel. We are grateful for your support and do sincerely hope that we may have the pleasure of welcoming you in the future. In... More 

Rome, Italy
Level Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has everything you can desire for spending a few days doing business in Asuncion: the location is convenient and close to the airport, rooms are wide and clean, service is excellent, the wi-fi is fast, and there is also a nice swimming pool on the roof. There are a few minor issues that preclude the highest score, such... More 

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Jerry-Jan, Thank you for sharing your comments at Trip Advisor, we greatly appreciate your positive feedback about your experience at the Sheraton Asuncion Hotel. We would like to offer excellence services and warm facilities to all guests when visiting us and we certainly feel rewarded in our efforts with your kindly comments. We noted your comments regarding breakfast, gym... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 29, 2015

The staff at the Sheraton Asuncion are very friendly and very helpful. Which is particularly important because the hotel needs all the help it can get. The rooms are almost all adjoining, with very poor sound-proofing. The only option to avoid your neighbours' conversations is a room backing onto the elevator shafts. Definitely bring earplugs. The rooms are well-furnished, and... More 

Was this review helpful? Yes 1
Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Not M, Thank you for taking the time to share your comments at Trip Advisor and give us your important opinion regarding your recent stay at the Sheraton Asuncion Hotel. It is the loyal customer’s feedback that often pinpoints an area of needed focus and attention. It is greatly appreciated and will help us to focus on what need... More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 21, 2015

I come to asuncion every two or three weeks for business The hotel is nice, well kept since you can tell it's a hotel with probably 12/15 years The rooms are nice, noisy if you stay at the road side. Well catered breakfast and lounge Recently changed menu for snacks in the afternoon. Used to be better but who really... More 

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review
Google Translation

Estimado señor Gustavo E, Muchas gracias por compartir con nosotros sus comentarios a través del Trip Advisor y hacernos saber... More 

Asuncion, Paraguay
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

First time we stayed in Sheraton Asuncion was in May 2014, for a week. Then, we stayed there for a month in August 2014, while waiting for the transfer to our house in Asuncion. It has been our HOME! First of all, the hotel staff (front desk, restaurants, spa/health club, room service, concierge) were all friendly, helpful, and professional. Breakfast... More 

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Marie5410, Thank you for sharing your comments at Trip Advisor and give us your important opinion. We greatly appreciate your positive feedback about your experience at our Hotel We share your comments with the team and they felt rewarded in their efforts and gain confidence through positive reinforcement. We look forward to hosting you again in the very near... More 

Bogota, Colombia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 21, 2015

Good overall experience but mostly topped by the staff friendliness. Not sure if it is a Paraguayan thing more than an SPG standard, but definitely the best aspect of the hotel. The room was in high rise, probably due to Gold SPG status so the noise was good for a night sleep. There is a nice rooftop pool with a... More 

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Puraverdad, Thank you very much for taking the time to share your comments a Trip Advisor and share your comments. We greatly appreciate your positive feedback about your experience at the Sheraton Asuncion Hotel. We feel rewarded in our efforts and our employee s grow and gain confidence through positive reinforcement. I noted your comments regarding the rooftop and... More 

Sao Paulo, SP
Level Contributor
79 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed March 7, 2015

Positives: - Very well located in a good region and close to a new mall - Very good rooms - Nice GYM and swimming pool (outdoor) - Good wifi (not the best) Negatives: - Service in the breakfast needs to be better - They could have an exclusive breakfast area for SPG Elite members

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Denyson, Thank you for sharing your comments at Trip Advisor and give us your important opinion. We greatly appreciate the pros and cons of your honest feedback about your experience at our Hotel. I shared with the Food & Beverage Director your comments regarding breakfast and the designated area for the SPG Elite Members in order to work on... More 

Lima, Peru
Level Contributor
157 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed March 4, 2015

Just a Sheraton, no more and no less. Don't expect luxuries or details, except the service which was exceptional at all levels. Clearly, somebody is going out of its way to make sure the highest standards are observed for service. In terms of cleanliness.... cigarette smell could be felt in my room on the 5th floor even though it is... More 

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Gazap0, Thank you for taking the time to share your comments at Trip Advisor and your positive feedback regarding our exceptional service! I also noted the comments regarding the cleanliness and the cigarette smell in your room. I shared this information with the Housekeeping Supervisor in order to work on this and prevent similar situation in the future Once... More 

Buenos Aires
Level Contributor
183 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 stars Reviewed February 17, 2015

This is a standard Sheraton, with the expected comfortable bed, quiet rooms and bathroom amenities. The lobby is very modern, staff are very friendly and professional, Sunday brunch buffet was outstanding (although at $40 USD, a bit pricey), and club lounge was small but sufficient with a nice spread of hot/cold snacks between 6 pm and 8 pm. The only... More 

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Cinthia_Fragnaud, Quality Representative at Sheraton Asuncion Hotel, responded to this review

Dear Matthewfromct, Thank you for sharing your comments at Trip Advisor and give us your important opinion. We greatly appreciate your positive feedback about your experience at our Hotel. I´m pleased to note that you have enjoyed our rooftop; it is certainly a warm and comfortable space with a magnificent view of the city. I shared your comments with the... More 

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