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BEST WESTERN Hotel Amazonia

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28 Avenue Du General De Gaulle, Cayenne 97300, French Guiana
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BEST WESTERN Hotel Amazonia
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BEST WESTERN Hotel Amazonia
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101 reviews from our community

Traveler rating
    8
    34
    37
    14
    8
See reviews for
6
14
19
57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Miami, Florida
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The location is very good. Everything else about this hotel is basic and in urgent need of update. Staff was nice and took good care of us. It is far from the airport but it is at the centre of town. If you don't know Cayenne this is a safe choice. Has pool and WiFi.

Was this review helpful? Yes 1
Joel G, Manager at BEST WESTERN Hotel Amazonia, responded to this review

Dear, Thank you so much for sharing with us your experience. I am glad to see that you had a pleasant overall stay in the BEST WESTERN Amazonia hotel. Thank you for taking the time and writing this. Come back soon ! Best wishes More 

Bangkok
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 31, 2015

Great location for this hotel right in downtown Cayenne. Nice service and rooms. Restaurant is nice with good setting and selection on the menu. room was large and comfortable . Worth a stay if in Cayenne and want to stay central in town .

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Joel G, Manager at BEST WESTERN Hotel Amazonia, responded to this review

Dear , Thank you for taking the time and sharing your experience in the BEST WESTERN Amazonia. We are indeed very close to the action. Hoping to see you soon. Regards Maria Chidiac More 

Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 26, 2015

Bad location Rooms are old and not comfortable Noisy street Noisy AirCon The breakfast was not great prices are too high compare bto the quality of the hotel Never again STAFF IS NOT NICE AND NOT HELPFUL

Was this review helpful? Yes 1
Joel G, Manager at BEST WESTERN Hotel Amazonia, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Travelers are raving about these Cayenne hotels

Minneapolis, MN
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 19, 2014

Spent one night here before leaving Guiana for home. Room was relatively new, I'll note that it looked nothing like the older photos posted here. It might have been updated, or it might be that rooms vary in different parts of the hotel. Wifi was just fine during my stay. My room faced the main street. There was a little... More 

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Joel G, Responsable relations clients at BEST WESTERN Hotel Amazonia, responded to this review

Dear guest thank you for your review, that help us to made some changes for give better services and quality, we hope to satisfy you for your next stay in our hotel, you'll be welcome. your sincerely More 

Sydney, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 1, 2014

It took four rooms and 40 minutes before the indifferent staff came up with an acceptable room at the rear of the complex. The first one shown to me looked acceptable but faced a noisy street and had crumpled, what looked like used sheets. The second one across the corridor had dirty upholstery and the door lock wouldn't work; the... More 

Was this review helpful? Yes 1
Joel G, Responsable relations clients at BEST WESTERN Hotel Amazonia, responded to this review

dear customer can you accept our apologies , we're sorry. Thanks for your help, with this, we look to improve our services. We hope to see you for an upcoming trip with a better stay in our hotel. best regards D.C More 

Oslo, Norway
Top Contributor
156 reviews 156 reviews
145 hotel reviews
249 helpful votes 249 helpful votes
3 of 5 stars Reviewed February 11, 2014

Amazonia is centrally located just off Cayenne's main square. Bear in mind this is not a large city. I paid €110 for a standard room including breakfast. This was some kind of special offer. The pricelist stated that the room was €120 plus an additional €12 for breakfast. The room was quite small and definitely not deserving of the price... More 

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Joel G, Responsable relations clients at BEST WESTERN Hotel Amazonia, responded to this review

dear customer thanks for your help, with this, we look to improve our services. We hope to see you for an upcoming trip with a better stay in our hotel. you'll be welcome best regards More 

Menlo Park, California
Top Contributor
97 reviews 97 reviews
85 hotel reviews
243 helpful votes 243 helpful votes
3 of 5 stars Reviewed August 18, 2013

I would not usually stay at a Best Western so my expectations for the hotel were not high. However I got a suite which was comfortable and large. It had a queen bed, sofa, a couple of arm chairs, tv, fridge, a bathroom and a separate toilet. Once you walk out of the hotel you are in the middle of... More 

Was this review helpful? Yes 1
Joel G, Owner at BEST WESTERN Hotel Amazonia, responded to this review
Google Translation

Bonjour, Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement. Au nom de toute notre équipe,... More 

Top Contributor
81 reviews 81 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 12, 2013 via mobile

Stayed. Here 3 nights the hotel people were very helpful and polite . Smack bang centre of Cayenne it was great for walk around town The hotel was great experience and well done to.especially Lionel as he was most helpful spoke English and great laugh n waiter service well worth speaking with him for local visits to see and just... More 

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Rio de Janeiro, RJ
Contributor
17 reviews 17 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 9, 2013

Very very very expensive. I checked out and went to a hotel around the corner, it was half the price and the room was identical. This hotel seems to have a monopoly somehow, other hotels will do they same services for much cheaper. The whole time I was here the Internet was not working, not good for over one hundred... More 

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Perth, Western Australia, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 7, 2013

There are not a lot of Hotels downtown. Safe, poor wifi, the AC leaked (they did fix it), cheap, some staff had poor English, others were good. It is a good 3* Hotel, and the breakfast is good. I would stay here again if I was paying, but this was a business trip and the Oil Co' were very cheap... More 

Was this review helpful? Yes 1
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