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BEST WESTERN Hotel Amazonia

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28 Avenue Du General De Gaulle, Cayenne 97300, French Guiana
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Best prices for: 1 room 1 guest
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BEST WESTERN Hotel Amazonia
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113 Reviews from our TripAdvisor Community

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    39
    37
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
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  • All months
    (113)
  • Mar-May only
    (35)
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    (23)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (28)
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Paramaribo, French Guiana
1 review
4 of 5 stars Reviewed May 30, 2015

Amazonia hotel is located in the center of Cayenne within walking distance shopping and the ocean. It is near the Palmiste, a central gathering place for cultural events and almost nightly local eating experiences. I have stayed in the Amazonia many times and will again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joel G, Manager at BEST WESTERN Hotel Amazonia, responded to this review
Google Translation

Cher client, Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement. Votre présence parmi nous est... More 

Miami, Florida
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed February 22, 2015

The location is very good. Everything else about this hotel is basic and in urgent need of update. Staff was nice and took good care of us. It is far from the airport but it is at the centre of town. If you don't know Cayenne this is a safe choice. Has pool and WiFi.

Was this review helpful? Yes 2
Joel G, Manager at BEST WESTERN Hotel Amazonia, responded to this review

Dear, Thank you so much for sharing with us your experience. I am glad to see that you had a pleasant overall stay in the BEST WESTERN Amazonia hotel. Thank you for taking the time and writing this. Come back soon ! Best wishes More 

Travelers are raving about these Cayenne hotels

Bangkok
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 31, 2015

Great location for this hotel right in downtown Cayenne. Nice service and rooms. Restaurant is nice with good setting and selection on the menu. room was large and comfortable . Worth a stay if in Cayenne and want to stay central in town .

Was this review helpful? Yes
Joel G, Manager at BEST WESTERN Hotel Amazonia, responded to this review

Dear , Thank you for taking the time and sharing your experience in the BEST WESTERN Amazonia. We are indeed very close to the action. Hoping to see you soon. Regards Maria Chidiac More 

Paris, France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 26, 2015

Bad location Rooms are old and not comfortable Noisy street Noisy AirCon The breakfast was not great prices are too high compare bto the quality of the hotel Never again STAFF IS NOT NICE AND NOT HELPFUL

Was this review helpful? Yes 1
Joel G, Manager at BEST WESTERN Hotel Amazonia, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Minneapolis, MN
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed December 19, 2014

Spent one night here before leaving Guiana for home. Room was relatively new, I'll note that it looked nothing like the older photos posted here. It might have been updated, or it might be that rooms vary in different parts of the hotel. Wifi was just fine during my stay. My room faced the main street. There was a little... More 

Was this review helpful? Yes 1
Joel G, Responsable relations clients at BEST WESTERN Hotel Amazonia, responded to this review

Dear guest thank you for your review, that help us to made some changes for give better services and quality, we hope to satisfy you for your next stay in our hotel, you'll be welcome. your sincerely More 

Sydney, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed October 1, 2014

It took four rooms and 40 minutes before the indifferent staff came up with an acceptable room at the rear of the complex. The first one shown to me looked acceptable but faced a noisy street and had crumpled, what looked like used sheets. The second one across the corridor had dirty upholstery and the door lock wouldn't work; the... More 

Was this review helpful? Yes 1
Joel G, Responsable relations clients at BEST WESTERN Hotel Amazonia, responded to this review

dear customer can you accept our apologies , we're sorry. Thanks for your help, with this, we look to improve our services. We hope to see you for an upcoming trip with a better stay in our hotel. best regards D.C More 

Oslo, Norway
Level Contributor
155 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
3 of 5 stars Reviewed February 11, 2014

Amazonia is centrally located just off Cayenne's main square. Bear in mind this is not a large city. I paid €110 for a standard room including breakfast. This was some kind of special offer. The pricelist stated that the room was €120 plus an additional €12 for breakfast. The room was quite small and definitely not deserving of the price... More 

Was this review helpful? Yes
Joel G, Responsable relations clients at BEST WESTERN Hotel Amazonia, responded to this review

dear customer thanks for your help, with this, we look to improve our services. We hope to see you for an upcoming trip with a better stay in our hotel. you'll be welcome best regards More 

Menlo Park, California
Level Contributor
100 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
3 of 5 stars Reviewed August 18, 2013

I would not usually stay at a Best Western so my expectations for the hotel were not high. However I got a suite which was comfortable and large. It had a queen bed, sofa, a couple of arm chairs, tv, fridge, a bathroom and a separate toilet. Once you walk out of the hotel you are in the middle of... More 

Was this review helpful? Yes 1
Joel G, Owner at BEST WESTERN Hotel Amazonia, responded to this review
Google Translation

Bonjour, Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement. Au nom de toute notre équipe,... More 

Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 12, 2013 via mobile

Stayed. Here 3 nights the hotel people were very helpful and polite . Smack bang centre of Cayenne it was great for walk around town The hotel was great experience and well done to.especially Lionel as he was most helpful spoke English and great laugh n waiter service well worth speaking with him for local visits to see and just... More 

Was this review helpful? Yes
Rio de Janeiro, RJ
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 9, 2013

Very very very expensive. I checked out and went to a hotel around the corner, it was half the price and the room was identical. This hotel seems to have a monopoly somehow, other hotels will do they same services for much cheaper. The whole time I was here the Internet was not working, not good for over one hundred... More 

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