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BEST WESTERN Hotel Amazonia

28 Avenue Du General De Gaulle, Cayenne 97300, French Guiana
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1 room 1 adult
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BEST WESTERN Hotel Amazonia
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154 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Perfectly adequate accommodation and well situated but I felt like I was staying in a US motel. The hotel was totally booked so although we'd requested two beds for my father and myself, they had to bring in a hard cot. The staff were friendly and helpful but the system of passwords for the wifi was overly complicated and not... More 

Helpful?
Thank Paul H
Rome, Italy
Level Contributor
70 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed January 6, 2016

Nice environment, very good swimming pool and internet connection. Rooms are very clean and quiet, and very close to the cicy center. I did not like to put in every moment the password for the wi-fi (it is not memorized when you enter the first time), and the breakfast can be improved.

Helpful?
Thank Manrico_Sebastiano
Joel G, Manager at BEST WESTERN Hotel Amazonia, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Chichester, United Kingdom
Level Contributor
112 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 1, 2015

Centrally located hotel with the standard of accommodation you'd expect from a hotel in the Best Western chain. Good quality breakfast, clean rooms, friendly staff. For its class, good value hotel for a stay in Cayenne.

Helpful?
Thank bryan t
Joel G, manager at BEST WESTERN Hotel Amazonia, responded to this review

Dear , Thank you very much for sharing your personal opinion with us. We are very glad you enjoyed the comfort of the BEST WESTERN Amazonia. Our whole staff thanks you for you positive comments about the service. We feel gratified you appreciated our breakfast. We look forward to welcoming you again... More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed July 20, 2015

I arrived and left very early in the morning from the airport. My stay was 2 weeks in summer 2015. The hotel staff was friendly and helpful. They ordered me taxis and made sure the room was prepared for my arrival. The room was kept clean by the rather thorough and respectful cleaning staff. A safe in the closet made... More 

Helpful?
Thank Josephine1213
Joel G, MANAGER at BEST WESTERN Hotel Amazonia, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Skien Norway
Level Contributor
115 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed July 17, 2015

We stayed two Nights in July 2015. The room was rather small and was with window (no balcony) towards pool. Not much noise in room. Cleanliness good.Ok A/C. Wifi not very good in room, but ok in reception and free. Ok breakfast.The location is perfect by main square and all you may need of shops, restaurants, bars etc is next... More 

Helpful?
Thank PerUrdahl
Joel G, MANAGER at BEST WESTERN Hotel Amazonia, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Roselle, New Jersey
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 16, 2015

Staff speak very little english, we did not fresh towels and did not like the room floor covered with tiny flies because the window was left open during the cleaning. Our. Friend said it was because of the heavy rain. Breakfast was super,eggs way too soft for me almost like a custard.

Helpful?
Thank SilverSurfer5282
Joel G, MANAGER at BEST WESTERN Hotel Amazonia, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Paramaribo, French Guiana
1 review
4 of 5 stars Reviewed May 30, 2015

Amazonia hotel is located in the center of Cayenne within walking distance shopping and the ocean. It is near the Palmiste, a central gathering place for cultural events and almost nightly local eating experiences. I have stayed in the Amazonia many times and will again.

Review collected in partnership with Best Western

Helpful?
Thank John B
Joel G, Manager at BEST WESTERN Hotel Amazonia, responded to this review
Google Translation

Cher client, Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement. Votre présence parmi nous est... More 

Miami, Florida
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed February 22, 2015 via mobile

The location is very good. Everything else about this hotel is basic and in urgent need of update. Staff was nice and took good care of us. It is far from the airport but it is at the centre of town. If you don't know Cayenne this is a safe choice. Has pool and WiFi.

Helpful?
2 Thank Eduard R
Joel G, Manager at BEST WESTERN Hotel Amazonia, responded to this review

Dear, Thank you so much for sharing with us your experience. I am glad to see that you had a pleasant overall stay in the BEST WESTERN Amazonia hotel. Thank you for taking the time and writing this. Come back soon ! Best wishes More 

Travelers are raving about these Cayenne hotels

Houma, Louisiana
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 30, 2015

Great location for this hotel right in downtown Cayenne. Nice service and rooms. Restaurant is nice with good setting and selection on the menu. room was large and comfortable . Worth a stay if in Cayenne and want to stay central in town .

Helpful?
Thank Bazstrachan
Joel G, Manager at BEST WESTERN Hotel Amazonia, responded to this review

Dear , Thank you for taking the time and sharing your experience in the BEST WESTERN Amazonia. We are indeed very close to the action. Hoping to see you soon. Regards Maria Chidiac More 

Paris, France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 25, 2015

Bad location Rooms are old and not comfortable Noisy street Noisy AirCon The breakfast was not great prices are too high compare bto the quality of the hotel Never again STAFF IS NOT NICE AND NOT HELPFUL

Helpful?
1 Thank AirPartner
Joel G, Manager at BEST WESTERN Hotel Amazonia, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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