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Hotel de la Opera

3.5 of 5 Calle 10 No. 5-72 La Candelaria, Bogota, Colombia
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Hotel de la Opera
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Hotel de la Opera
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226 reviews from our community

Traveler rating
    85
    88
    34
    10
    9
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26
107
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Decatur, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I loved this wonderful old hotel in the heart of Bogota's colonial district. My room was beautiful, and the staff was very friendly and cordial, going out of their way to be helpful. It was within easy walking distance of the places I wanted to visit in the city, and there were plenty of excellent restaurants close by. I would... More

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ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Ms Linda We are glad to see to had a plesant stay in our Hotel; please, consider Hotel de la Opera your home in Bogotá. Sicnerely, Angela Barbosa Concierge - Customer Service More

Falls Church, Va
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Located in the heart of colonial Bogota, the city's main tourist sites and some good restaurants are within walking distance. This is a very good hotel for tourist groups, but the front desk is not reliable when the staff promises to make a room repair or wakeup call. And yes, as others have written, street noise can interfere with sleeping.

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ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate the time you took to share your opinion about our Hotel; it always helps to improve our processes. We apologies we did not satisfy your expectations, we made a meeting with the Front Desk staff to strengthen their skills and reiterate our commitment with the excellence in our service. We know the first experience will remain... More

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Last night there was a party on the roof opposite our room. The windows are single glazed so all sounds come through. It was really really noisy!!!! We didnt sleep before 3.30am and had an early checkout at 7.30am. Not happy! When the girl at the desk asked how our stay was i said about this. She didnt say anything,... More

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ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate you took time to give your comments about our Hotel; it always helps us to improve and exceed your expectations. We apologize for the inconvenient you had during your stay; our main interest is to offer unforgettable experiences through the excellence. We changed the schedules of events to guarantee our guests have a comfortable stay. We... More

Whistler, Canada
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay here for two nights in bogota. Our room 712 had the most incredible views over the city. After travelling for about a day and a half to get here it was a real haven. We didn't have a great deal planned in bogota so it was nice to be in a comfy hotel to relax... More

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ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate your comments about our hotel, it always helps us to improve and encourage our staff to work hard every day. I am glad to see the wonderful experience you had during your stay, for Hotel de la Opera is very important to achieve the excellent in all of our services. We hope we can see you... More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The "Hotel De La Opera" is a unique hotel in the heart of Bogotá centrally located within walking distance of food markets, restaurants, banks and the presidential palace. Except for one exception the staff are superb and will move very quickly to attend to your needs in order to ensure your comfort and safety. During my stay in the hotel... More

Was this review helpful? Yes 1
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Mr Balentino We appreciate your comments about our Hotel; it always helps us to improve in order to achieve the excellence in our services. We apologies for this situation, it is a shame we couldn’t satisfy your expectations; we can assure that we already have taken actions to guarantee our guests received the best service during their entire stay.... More

Paris, France
Top Contributor
62 reviews 62 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 12, 2014

A very nice and cosy place in central historic Bogota. The staff and the service are very good as the small but convenient breakfast. A very nice old building and room but... not so convenient for business... small doors, small windows and also the rooms are not so quiet... it's the only "bad thing" for this nice and lovely hotel.

Was this review helpful? Yes
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate your comments about our services, they always help us to improve and consider new goals in order to satisfy our guests. We apologies you did not have an excellent experience during your stay in our Hotel, we are making improvements to satisfy the needs of our guests; we hope we can demonstrate you in a next... More

Hobart
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 5, 2014

• Picturesque first hotel experience for me in Colombia and a great start. • Felt very authentic and historical. • Staff spoke good enough English to help me get through and checked in at midnight. Front deskman carried my bags to my room and was very accommodating. • Slept well both nights and bed was comfortable. • Enjoyed my balcony,... More

Was this review helpful? Yes
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate you take time to share your comments about our hotel. It always help us to improve and encourage our staff to work hard every day. Our main interest is to offer an excellent service so our guests can have an unforgettable experience during their stay. We hope we can see you again in our Hotel, please... More

Joinville, SC
2 reviews
5 of 5 stars Reviewed October 4, 2014

The staff is very gentle and efficient. The hotel is in an awesome colonial style and have 2 restaurants, bar and spa. The gastronomy is very good and the rooms are very comfortable. The place is also near from great places for tourists like Museo Botero, Monserat Sanctuary, etc. I'll miss so much the malteada! I hope be there again... More

Was this review helpful? Yes
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate you take time to share your comments about our hotel. It always help us to improve and encourage our staff to work hard every day. I am glad to see our staff overcome your expectations; we already add the malteada to your preferences, it will be a real pleasure to have you again in our Hotel.... More

Schenectady, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 4, 2014

What a wonderful surprise to have an opportunity to stay at this lovely hotel. Not at all what I expected. I am on a tour an this is such a great location to travel to different places in the city. They have a nice daily breakfast and there are restaurants that are easy to access. The staff has been very... More

Was this review helpful? Yes
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate you take time to share your comments about our hotel. It always help us to improve and encourage our staff to work hard every day. I am glad to see you had a wonderful stay in our Hotel, please consider us you home in Bogota. Sincerely, Angela Barbosa Concierge - Customer Service More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 17, 2014

Had a great stay in this hotel. The room was beautiful with plenty of character. Breakfast was good and served in an attractive courtyard. The staff were very friendly and professional. I highly recommend this hotel for value for money and its ideal location in the old and charming part of Bogota.

Was this review helpful? Yes
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear PhysioMarc We appreciate you took the time to give your opinion about our Hotel; it helps us to improve and offer each time a better experience to our guests. We are glad to see you had an excellent experience during your stay with us, please consider Hotel de la Opera your home in Bogota. Sincerely, Angela Barbosa Concierge -... More

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Additional Information about Hotel de la Opera

Address: Calle 10 No. 5-72 La Candelaria, Bogota, Colombia
Location: Colombia > Bogota > La Candelaria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel de la Opera 3.5*
Number of rooms: 42
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Also Known As:
De La Opera Bogota
De La Opera Hotel

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