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Hotel de la Opera

Calle 10 No. 5-72 La Candelaria, Bogota, Colombia
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Hotel de la Opera
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287 Reviews from our TripAdvisor Community

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Traveler rating
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    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Royal Palm Beach, Florida
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Older style but well kept up, newer area Deco, where I stayed, room 702. Great Hotel, the staff is the best , they could not do enough for me, Especially ; Natalie, the older gentleman than works late night , early morning (forgive me I forgot his name) , Breakfast buffet was excellent, also had another evening meal while there.... More 

Was this review helpful? Yes
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate the time you took to share your experience in our Hotel. I'm glad to see you had a wonderful stay in our Hotel that is our main propose every day. We hope we can see you back to overcome even more your expectations. Sincerely, Angela Barbosa Concierge-Customer Service More 

Atlanta, GA
Level Contributor
132 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently stayed here during our time in Bogota and loved it! The staff was extremely friendly and always willing to help. The location is fantastic as you are close to the Candelaria area without being totally in the middle of it. What is also great is how safe you feel here, there is always someone at... More 

Was this review helpful? Yes 1
ServicioalCliente, Director de Recepción at Hotel de la Opera, responded to this review

Dear Shelly We appreciate the time you took to share your experience in our Hotel. We are glad to see you had a great stay during your visit to our city because our main propose it’s to overcome your expectations each time come to our Hotel. We hope to see you again in our Hotel. Please, consider Hotel de la... More 

Bogota, Colombia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When traveling in Latin America, I search for hotels that reflect local culture, provide a full range of services and have staffs that attend to one's needs. Hotel de la Opera meets all of these criteria and several more. My room was located in the more modern part of the hotel and offered all the amenities I look for, a... More 

Was this review helpful? Yes 1
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate the time you took to share your experience in our Hotel. We are glad to see you had a great stay during your visit to our city because our main propose it’s to overcome your expectations each time come to our Hotel. We hope to see you again in our Hotel. Please, consider Hotel de la... More 

Fairfield, California
Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This boutique hotel is a converted mansion; most rooms overlook a quiet lush courtyard. The rooms and furnishings are pretty basic. My bed was pretty hard; there is no AC, which is not really a problem in Bogota, but it would have been nice to have a ceiling fan. If your window/balcony overlooks the street, you really cannot leave your... More 

Was this review helpful? Yes 1
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate the time you took to share your experience in our Hotel. I'm glad to see you received a great service during your stay in our Hotel, our main propose is to satisfy our guest's expectations each time you come to our Hotel. Thanks for your comments, we will meet with our Housekeeper to check each point... More 

Atlanta, GA
Level Contributor
130 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed June 21, 2015

We were travelling with five grandchildren and wanted a location convenient for sight seeing and this perfectly fit the bill. We had a large king room and two rooms with three twins that were smaller. There was confusion when we first checked in, as even though our reservation confirmation from Expedia clearly showed what we booked, we checked in late... More 

Was this review helpful? Yes
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate the time you took to share your experience in our Hotel. We are glad to see you have a good stay during your visit to our city and even more that you are coming tomorrow again to our Hotel. We look forward to see you! Sincerely, Angela Barbosa Concierge-Customer Service More 

2 reviews
5 of 5 stars Reviewed June 9, 2015

Unless you are on a business trip that requires you to be in the north end or you want to stay in some big box American style branded hotel in Zona Rosa, there is no better hotel option than Hotel de la Opera. Fantastic hotel in historic downtown The actual rooms in this hotel vary - none are going to... More 

Was this review helpful? Yes
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate the time you took to share your experience you had in our Hotel. We are glad to see you had a wonderful stay in our Hotel, for us it was a pleasure you were here. We hope we can see you again in your next visit to our city. Kind regards, Angela Barbosa Concierge-Customer Service More 

Los Angeles, California
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 2, 2015

Location is very ideal during the day: super close to the museums and Plaza Bolivar. At night we were nervous navigating around by ourselves, so our evening meals were limited to the hotel. The restaurant was below average: our last night before a red-eye flight and we just wanted comfort food. My hamburger was cooked beyond well-done (if that's possible),... More 

Was this review helpful? Yes
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Ms. Violette We appreciate the time you took to share your experience in our Hotel. We apologies for the situation presented during your stay in our Hotel. Regarding your meal in our restaurant, the Chef is working hard to offer an excellent service; in the mean time we would to share with you that we are going to have... More 

Hudson, WI
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 31, 2015

We greatly enjoyed our stay here. They were able to accommodate two adults and two kids in a large room with comfortable beds and nice amenities. The included daily breakfast was delicious and the hotel itself is beautiful. Located very close to many museums, the city's political center, and the character and restaurants of La Candelaria. We felt very safe... More 

Was this review helpful? Yes 1
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate your comments about our hotel. We are very glad to see you had a wonderful experience during your stay in our Hotel, we already take corrective actions in order to guarantee an excellent internet services for our guests. We hope we can see you again soon! Sincerely, Angela Barbosa Concierge-Customer Service More 

's-Gravenwezel, België
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel is above average. Nothing special. It is a good choice if you want to visit the gold museum and surroundings (House of Bolivar, ..). On the other hand it is not so nice to walk outside at night in that neighbourhood. So if you prefer to go out take an hotel more to the south side of the... More 

Was this review helpful? Yes
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate the time you took to share your experience in our Hotel. We are glad to see our location was perfect for your trip; we are working hard to overcome your expectations next time you visit our city. Sincerely, Angela Barbosa Concierge-Customer Service More 

Prague, Czech Republic
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 17, 2015

The Opera hotel is in the historical centre of Bogota, if you enter the place, you can feel the colonial touch of this place. It’s very romantic hotel with some things to improve... First of all the front desk… They are slow, very slow and again no English or another language. But after some time in South America it looks... More 

Was this review helpful? Yes 1
ServicioalCliente, Director de Relaciones con Clientes at Hotel de la Opera, responded to this review

Dear Guest We appreciate the time you took to share your experience in our Hotel. We apologies for the situation presented with the Front Desk, we are improving the processes to guarantee the excellence in all of our services. Now, we have professional and bilingual staff that can help you with everything you need during your stay; also, we report... More 

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