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All 230 Bogota hotels

RoyalPark Metrotel

3.5 of 5 Hotel   |   Calle 74 No. 13 - 27, Bogota, Colombia
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Ranked #128 of 230 Hotels in Bogota
A recent review
4 of 5 stars reviewed 1 week ago
mariu40 Skaneateles, New York
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111 reviews from our community

Traveler rating
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    49
    32
    4
    8
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14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Skaneateles, New York
Top Contributor
80 reviews 80 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel as part of a tour with Gate 1 tour company. The check-in was ok but they were not very accommodating. The breakfast was ok with a good selection of fruits, the rooms were clean, they don't have AC but the rooms were ok and they have a small long window that you can open for... More

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Boston, Massachusetts
Top Contributor
182 reviews 182 reviews
117 hotel reviews
215 helpful votes 215 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We were placed here by Gate1 tours. The hotel is in a nice area about a 15 minute safe walk to the most exclusive shopping and restaurant district in Bogota surrounding the Adino Mall. Rooms are very clean but basic. They have no ventilation and our not sound proof. Breakfast is fine and adequate. Food is good. We had a... More

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Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 11, 2014

We were recommended this hotel by local friends. The location is great as it's safe to walk around. There are malls and restaurants all within 10min walk. As it's surrounded by universities the location was own busy and lively. Their hotel taxis are expensive. But they are fixed price and with the busy bogota streets, perhaps it really just comes... More

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Lisbon
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 25, 2014

I stayed here for 3 weeks last November during a business trip. The location is in the business center, so if you go on work it's well located. The rooms are spacious and pleasant, you have free internet service all around also. One bad thing about my bedroom, it faced the inside patio so I had the noise of air... More

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servicio al cli... R, Director de Relaciones con Clientes at RoyalPark Metrotel, responded to this review
Google Translation

gracias por sus comentarios , estamos trabajando día a día para mejorar y ofrecerle el mejor de los servicios ,... More

Irving, Texas
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 16, 2014

The Park Royal came to my rescue on a recent visit to Bogota. I had booked a room at another Hotel Royal (Urban Royal), but a power failure after a rainstorm shut down the other hotel. The Park Royal’s services are on a par with the other Hotel Royals – good security, good breakfast, helpful concierge services, etc. One warning... More

Was this review helpful? Yes 2
servicio al cli... R, Director de Relaciones con Clientes at RoyalPark Metrotel, responded to this review
Google Translation

lamentamos el inconveniente que tuvo con el servicio de transporte esperamos esto no haya empañado la imagen que tiene de... More

Bogota, Colombia
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 29, 2014

I stayed at the hotel for one night on the recommendation of a Colombian friend. On checking in an imprint of my credit card was taken as was the CVV (security number) on the rear of the card. This is the only business in Colombia where I have provided those details. Approximately 3 to 4 days after the amount due... More

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servicio al cli... R, Director de Relaciones con Clientes at RoyalPark Metrotel, responded to this review
Google Translation

En relación a su queja en la cual usted expresa que en el Hotel clonaron su tarjeta y la utilizaron... More

Chennai, Tamil Nadu, India
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 17, 2014

Had a great experience with the hotel. I stayed in King Suite with Kitchen. Huge space and value for money. Helpful front office. The only disappointment was with the Laundry costs. It is really really expensive. They don't allow us to do our laundry in a common place too have a washer and dryer. If you give laundry it is... More

Was this review helpful? Yes 1
servicio al cli... R, Director de Relaciones Públicas at RoyalPark Metrotel, responded to this review
Google Translation

Gracias por sus amables comentarios, cada uno de ellos los tendremos en cuenta para mejorar día a día en nuestro... More

Tirupur, India
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2014 via mobile

I was here for the second time, management is highly professional, safe environment but the reception has to be little attentive during checkouts! I stayed for 6 nights, with weekends too, in my bill the weekend discount rated were not put, I actually checked out but came back after 10 mins , to get the discount for which cash was... More

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servicio al cli... R, Director de Relaciones con Clientes at RoyalPark Metrotel, responded to this review
Google Translation

Estimado huésped, Agradecemos sus amables comentarios. En relación a su sugerencia para nuestro personal de recepción, hemos tomado las medidas... More

College Station, Texas
1 review
4 of 5 stars Reviewed March 23, 2014

Very friendly, very helpful, clean, free WiFi, quick service and help with internet problems, good restaurant, somewhat nosey if you are on a low floor and look out over the street, good help with taxi's. Overall, a good experience.

Was this review helpful? Yes
servicio al cli... R, Director de Relaciones con Clientes at RoyalPark Metrotel, responded to this review
Google Translation

Estimado Huésped, Nos encanta saber que disfrutó de su experiencia en este su Hotel. Para su información el RoyalPark le... More

Doorn, The Netherlands
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 26, 2014

I stayed in this hotel because the hotels I normally stay in Bogota were fully booked. The check in was ok, breakfast is good, the rooms are specious and are in a good condition. The bed is good, BUT they have forgotten to invest in decent windows in this hotel. The sound from the street is really bad, because of... More

Was this review helpful? Yes
servicio al cli... R, Director de Relaciones con Clientes at RoyalPark Metrotel, responded to this review
Google Translation

Estimado huésped, Gracias por dejarnos saber la incomodidad que presentó durante su alojamiento, esto nos ayudará a tomar las acciones... More

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Additional Information about RoyalPark Metrotel

Address: Calle 74 No. 13 - 27, Bogota, Colombia
Location: Colombia > Bogota
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — RoyalPark Metrotel 3.5*
Number of rooms: 337
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Also Known As:
Royalpark Metrotel Hotel Bogota
Metrotel Royalpark Bogota

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