We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Estelar Windsor House

4.0 of 5 Calle 95 No 9-97, Bogota, Colombia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Estelar Windsor House
Professional photos View all
Browse nearby
Hotel Estelar Windsor House
Write a Review

82 reviews from our community

Traveler rating
    34
    31
    10
    4
    3
See reviews for
6
9
12
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (82)
  • Mar-May only
    (19)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (23)
All months
Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Cons: - Key to the room stopped working 5 times during a 2 night stay - Agreements on cleaning times are ignored - Cleaning staff stops working in the middle of the cleaning process to go for lunch - Poor and non sanitary gym facilities - Slow breakfast service - Poor wifi connection in room Pros: - Moderate room service... More 

Was this review helpful? Yes
Brewster, New York
Top Contributor
121 reviews 121 reviews
37 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed December 18, 2014

This hotel is in a very good location with some great staff members. One of the front desk clerks even loaned me his personal umbrella for the day. My room was comfortable & clean, but nothing really special, honestly. I did enjoy the large outdoor patio. I would have liked a coffee maker. Good for the price, but would be... More 

Was this review helpful? Yes 1
Hoteles E, General Manager at Hotel Estelar Windsor House, responded to this review

We appreciate your comments about your experience in our hotel, it helps us to improve the quality of our service. Our goal is to be excellent in service delivery, we work every day towards continuous improvement. More 

Atlanta, Georgia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2014

Stayed in this hotel for a weekend and found it to be quite agreeable. It's a very nice place with staff that are above and beyond courteous. The atmosphere gives off an old, sort of antique, kind of feeling which I believe would be great for older patrons. However, being in my early 20's I still thought this hotel was... More 

Was this review helpful? Yes
Hoteles E, General Manager at Hotel Estelar Windsor House, responded to this review

Respected Guest We appreciate your comments about your experience in our hotel, it helps us to improve the quality of our service, we do apologize about the inconvenience, because we could not explain you that charge. We wish for your next stay, assist you with the quality and warmth of service that identifies our Hotel Chain Organization. More 

Top Contributor
168 reviews 168 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 25, 2014 via mobile

This hotel is a nice one. Rooms are good in terms of space and the bed is comfortable. Breakfast is also nice, despite of offering not many options. Restaurant is average. Take care with the taxi service, because it is much more expensive than the regular one.

Was this review helpful? Yes
Hoteles E, General Manager at Hotel Estelar Windsor House, responded to this review

Appreciate guest. Your thank you very much for your feedback, our goal is improve our service .We are going to check taxi rates with our transportation provider company; instead of that you can also ask at the reception for a yellow cabs that would be cheaper, but in our taxi you can be comfortable and safety; our goal is to... More 

Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 1, 2014

I stayed here during a business trip to Colombia. This is a good option to stay in the city, with the well known parque 93 just a few blocks away. This hotel has more of an apartment atmosphere than a regular hotel, simple, but nice rooms, very quite and clean. I enjoyed the breakfast, part inside, part outside on a... More 

Was this review helpful? Yes 2
Hoteles E, Gerente at Hotel Estelar Windsor House, responded to this review

I appreciate your good feed back, our goal is to be excellent in service delivery, we work every day towards continuous improvement. We hope you will be back soon, and assist you with the quality and warmth of service that identifies our Hotel Chain Organization. Kind Regards More 

Dorado, null, United States
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 5, 2014

I like this hotel because of its location and excellent staff. The hotel is close to parque la 93 7which has many options for eating. I recommend this hotel for business. The hotel feels more like apartments than a regular hotel room.

Was this review helpful? Yes
Hoteles E, Gerente at Hotel Estelar Windsor House, responded to this review

I appreciate your good feed back, our goal is to be excellent in service delivery, we work every day towards continuous improvement. More 

Bogota, Colombia
Contributor
17 reviews 17 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 14, 2014

We were attending a corporate event booked over 2 months beforehand and the hotel management couldnt care less about it... They changed the venues without prior notice, we had to wait for another corporate meeting before... Cannot review the staying options but as a venue for corporate events is far from acceptable... Is BAD

Was this review helpful? Yes 3
Hoteles E, General Manager at Hotel Estelar Windsor House, responded to this review

Respected Guest We appreciate your comments about your experience in our hotel, it helps us to improve the quality of our service, We will take the corrective actions to be sure that situations like this does not come about again. We look forward your next stay , and assist you with the quality and warmth of service that identifies our... More 

Mexico City, Mexico
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 18, 2014

I stayed here during a business trip several months ago. Hotel was ok, but my rom was very dark and not so cosy. Food was ok, service satisfactory. Training rooms on the top flore are very convenient. I would recommend the hotel for business.

Was this review helpful? Yes
Eugene, Oregon
Top Contributor
55 reviews 55 reviews
35 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed November 21, 2013

There was nothing estelar about this property. At one point the smell of raw sewage came up into the room- for hours! The food was not very good at all, not compared to other hotels in bogota of similar price. The arepas were dry and small and not warm. No cheese either, had to ask. Normally good fruit juices are... More 

Was this review helpful? Yes 2
Bicester, United Kingdom
Top Contributor
61 reviews 61 reviews
34 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed November 5, 2013

I stayed in the Windsor for 19 nights as I was in a business trip in Bogota. It's quite a long time to be in a hotel. You cannot expect everything to be perfect over such a long period of time, and yet there are some things that the Windsor could do much better. To begin with, the person in... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Estelar Windsor House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Estelar Windsor House

Address: Calle 95 No 9-97, Bogota, Colombia
Location: Colombia > Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Estelar Windsor House 4*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Cheap Tickets, Despegar.com, Priceline, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Hotel Estelar Windsor House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ghl Hotel Windsor
Hotel Style:
#42 Luxury Hotel in Bogota
#77 Business Hotel in Bogota

119 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (8)
Viewed
Family/play areas (1)
Viewed
Dining (7)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All management photos (62)
Viewed
Hotel & grounds (17)
Viewed
Dining (6)
Viewed
Room/suite (26)
Viewed
Bathroom (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay