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Hotel Estelar Windsor House

Calle 95 No 9-97, Bogota, Colombia
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Hotel Estelar Windsor House
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110 Reviews from our TripAdvisor Community

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Traveler rating
    48
    41
    14
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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  • Russian first
  • Spanish first
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    (32)
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    (29)
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Boston, Massachusetts
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Great location in the middle of every to you may need 5 minutes walk to park 93 10 Minutes walk to and infoall zona Rosa and zona T very affordable clean rooms Starbucks is next door great restaurant around

Was this review helpful? Yes
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on your stay. We hope to have you back soon. Ana Ofelia González A. More 

New york
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 27, 2015

Excellent location and rooms for a pleasant stay in Bogota. Rooms are huge and are very well appointed with all the amenities for the business traveler. In site restaurant is superb and staff is very dedicated to the details.

Was this review helpful? Yes
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

We appreciate your comments about your service experience in our hotel, it encourage us to fulfill the expectations of our customers. We hope you will be back soon, and assist you with the quality and warmth of service that identifies our Hotel Chain Organization. Kind Regards Ana Ofelia González A. More 

Valledupar, Colombia
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 3, 2015

This hotel was let down by attention to detail, an accumulation of little annoyances over our four night stay. Things like failing to restock the minibar with water, or the bathroom with toilet paper and a very average breakfast buffet left us disappointed. A guest in a next door room had the TV on all night, hardly the hotel's fault,... More 

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Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Respected Guest, On behalf all the team of the Estelar Windsor House Hotel, please receive a special greeting. We appreciate your comments about our service as this allows us to improve the quality of it. We are working in the correction and improvement of our focused processes to meet the expectations of our customers. We hope to have you visiting... More 

Berkeley, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 25, 2015

The hotel itself is quite nice: big suites with hardwood floors throughout. But the service during my stay was very uneven. Some people were great--pleasant and helpful--while others didn't even both to smile. And the biggest thing: My travel agent arranged airport pickup with the hotel, but nobody showed up. I called, and the front desk agent said that my... More 

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Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

We appreciate your feedback, as we commented presented apologies for the experience in their last stay, we invite you to use the hotel again and we can assist you with the service you deserve and that characterizes us. Ana Ofelia González A. More 

Timisoara, Romania
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 24, 2015

This hotel is everything you could ask for: smiling faces, excellent and quick service, all you might need at hand. Excellent location for business and site seeing! I have stayed here for two weeks and I could experience both the busy working days and the weekend. Everyone is so nice and willing to help, rooms are great (it's actually an... More 

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Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Respected Guest We appreciate your comments about your service experience in our hotel, it encourage us to fulfill the expectations of our customers. We hope you will be back soon, and assist you with the quality and warmth of service that identifies our Hotel Chain Organization. Kind Regards More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 1, 2015

Large group of us stayed here. Booked through hotwire and got an excellent rate. Rooms are spacious and well equipped, each one having an office type space at the front on the corridor. Quite kooky but fun! Didn't eat here at all so can't comment on food. Popped round the corner to Starbucks for breakfast. Parque 93 area is a... More 

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Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Dear Guest We are glad you had a pleasant stay at our Hotel. We appreciate your comments and Hope you would visit us again soon. Kind regards More 

Miami, Florida
1 review
4 of 5 stars Reviewed February 19, 2015

Excellent hotel with phenomenal staff. The rooms were comfortable and I was pleasantly surprised with the hardwood floors inside the room. Wireless signal was better than I expected. Felt safe and is within walking distance of many restaurants. This was a business trip and I highly recommend it. The downside for those who tend to be on the warmer side:... More 

Was this review helpful? Yes
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Respected Guest We appreciate your comments about your service experience in our hotel, it encourage us to fulfill the expectations of our customers. We hope you will be back soon, and assist you with the quality and warmth of service that identifies our Hotel Chain Organization. Kind Regards More 

D.F. (Ciudad de Mexico), México
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 18, 2015

Windsot Hotel Estelar is conveniently located in Bogota. Try to get a room near the corners as walls are thin and you can hear people coughing as if they were inside your own room. (I will leave to each of your imagination what else you can hear at night LOL) The staff is ver attentive nonetheless. Excellent customer service from... More 

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Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

Respected guest Thanks for your comments, our goal is to be excellent in service delivery, we work every day towards continuous improvement. More 

Mexico City, Mexico
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed February 14, 2015

This is a very basic hotel in a good location. It needs refurbishment and improvement of its breakfast service. The rooms are very loud - one can hear everything the room neigbours say or do. I will look for a different place to stay in future.

Was this review helpful? Yes
Hoteles_Estelar, General Manager at Hotel Estelar Windsor House, responded to this review

I appreciate your comments, our goal is to be excellent in service delivery, we work every day towards continuous improvement. Kind regards More 

Los Angeles, California
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed January 17, 2015

Cons: - Key to the room stopped working 5 times during a 2 night stay - Agreements on cleaning times are ignored - Cleaning staff stops working in the middle of the cleaning process to go for lunch - Poor and non sanitary gym facilities - Slow breakfast service - Poor wifi connection in room Pros: - Moderate room service... More 

Was this review helpful? Yes 1
Hoteles E, General Manager at Hotel Estelar Windsor House, responded to this review

We appreciate your feedback, as we commented presented apologies for the experience in their last stay, we invite you to use the hotel again and we can assist you with the service you deserve and that characterizes us. kind regards More 

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