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All 215 Bogota hotels

Lancaster House

4.0 of 5 Hotel   |   Paralela Autonorte #106B - 28 | Salida A La Paralela # 28 Bogotá, Bogota 11001, Colombia
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Ranked #41 of 215 hotels in Bogota
A recent review
5 of 5 stars reviewed yesterday
CLGomez Port Townsend, Washington
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411 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Port Townsend, Washington
1 review
5 of 5 stars Reviewed yesterday NEW

I have traveled to Bogota several times in the past and always make it a point to stay at the Lancaster House. Rooms are nice, clean and comfortable. Staff are always friendly and very accomidating. Can't think of anything I would want them to change!

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Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

What an experience! Staying at the Lancaster Hotel has been great!! My room was huge and afforded me great comforts. This is a quality hotel, with trend setting rates. This was my second time visiting and will certainly say there will be a third. I was greeted by friendly staff and invited to daily cocktail events, which certainly made me... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Daniel_Sopher, I am delighted to read your comments, Reading remarks from returning guests is the best compliment we have. These comments allow us to know that we are reaching our goal to provide the best service to our guests while they stay in our ample suites. We are certainly glad you chose us as your hotel in Bogota, and... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

It's Avery nice cozy hotel, price wise is average, needs to improve at accessibility capabilities, the hotel is NOT fully wheelchair accessible but is not far to become one. I had my challenges as a disable individual at this location but overall was very good. Ramp and bathroom access were poor to fair. Needs improvement but overall it was a... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Milalmas1973, I am pleased read your comments regarding our staff. We strive to provide a personalized service to our guests. Thank you for your comments on accessibility, we will work to improve on this. More

Sucre, Bolivia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This did not live up to the expectation of a 4 star hotel.Perhaps the standard expected in Colombia is different.However,some of these instances are a shame.The service at reception for check-in took 15minutes despite there being nobody in front of me in the queue. I was then given the wrong room & my friend who was booking into a seperate... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Daraghlewis, I am sorry for all the misunderstandings. You should not have had to wait 15 minutes at the front desk. This is something I have corrected and should never happen again. I would like to clarify to readers that depending on the type of room you book you are assigned a suite. If you book a Run of... More

2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

We booked a really nice room for a good price considering it was a holiday weekend but we got a room with separate beds which we didnt ask for. The webpage advertised bathtub in the room but it was far from beign a real bathtub (it was way too small). Besides that, everything was very good. The breakfast was excellent,... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Mr. AndresLondono, Thank you for writing and letting us know the areas in which was excelled and those we can improve. I wanted to clarify that depending on the type of suite you book you will get the beds, some have twin beds others have queen beds. When making a reservation we recommend letting us know if you have... More

Colville, Washington
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2014

The staff is extremely accommodating and works well to insure your stay is pleasant. Efficient with airport transfers and communication skills. Rooms were large, clean and cozy. Would stay here again.

Review collected in partnership with this hotel

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Tina_Troupe, I am pleased to read that our staff and our large suites made your stay a pleasant one. We are certainly glad you chose us, and hope to welcome you again in the future. More

chicago
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 7, 2014

I like this place. THE GOOD: Really large junior suites with full kitchen, living and bedroom. Water pressure and hot water galore. TV only in bedroom. Breakfast is good, fresh fruits and juices, eggs made to order. I travel to Bogota often, and this is a fine value at $75. Good service throughout THE NOT SO GOOD: I gave the... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Jengel56, Thank you for your comments. I am glad you enjoyed our suites and breakfast buffet. I regret that at check-in nobody informed you about the Seguro Hotelero, as they should have done. We care about our guests reviews as they help us improve our service. More

New York City, New York
1 review
4 of 5 stars Reviewed March 4, 2014

Everything was really nice the but the wifi in 502 was not working. But the next day I was able to change rooms. The customer service desk was outstanding. A quick note the beds are very hard if you like hard beds you will enjoy the beds. I order a taxi to the airport the cost was about $18 and... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Nyc-Hill, Thank you for sharing your experience at Lancaster House, we are certainly glad you chose us and hope to welcome you again. More

Suburban Philadelphia
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 1, 2014

Comfortable hotel in the city's north section, with a very welcoming staff, especially appreciated after our 2 a.m. arrival in Bogota. Our room, actually a small suite, was spacious and clean, with a nicely-furnished bedroom, pleasant sitting area and basic but functional small kitchen. The breakfast buffet included a wide assortment of fresh fruits, meats, eggs, cereals, yogurts and breads,... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Cwydhrd, Thank you for sharing your experience at Lancaster House. WE are glad you chose us and hope to welcome you again. More

Bogota, Colombia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2014

We were in Bogota to celebrate our sons marriage and stayed at Lancaster House for 2 weeks. We had several rooms. The hospitality of this hotel is beyond words. It was very well managed. The breakfast is out of this world and the staff is so sensitive to your needs that I am really floored. Looking forward to visiting Bogota... More

Was this review helpful? Yes 1
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Syed A, Congratulations on your son’s marriage. I am pleased to read that you and your group enjoyed the 2 weeks you spend at our hotel. We are certainly glad you chose us as your hotel in Bogota and hope to welcome you back soon. More

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Additional Information about Lancaster House

Also Known As:
Lancaster House Hotel Bogota
Lancaster House Hotel
Lancaster Hotel Bogota
Address: Paralela Autonorte #106B - 28 | Salida A La Paralela # 28 Bogotá, Bogota 11001, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#13 Best Value Hotel in Bogota
#18 Luxury Hotel in Bogota
#20 Family Hotel in Bogota
#25 Romantic Hotel in Bogota
#27 Business Hotel in Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lancaster House 4*
Official Description (provided by the hotel):
Lancaster House is located in the upscale neighborhood of Chico Navarra, in northern Bogota, a vibrant city with plenty to offer. Shopping Centers like Unicentro, Santa Barbara and Centro Andino, and trendy entertainment districts like Zona Rosa and Parque 93 are only within 10 minutes from us. ... more   less 
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