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All 224 Bogota hotels

Lancaster House

4.0 of 5 Hotel   |   Paralela Autonorte #106B - 28 | Salida A La Paralela # 28 Bogotá, Bogota 11001, Colombia
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Ranked #45 of 224 hotels in Bogota
A recent review
4 of 5 stars reviewed yesterday
215Brigitte Jensen Beach, Florida
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436 people have reviewed this hotel

Traveler rating
    299
    95
    23
    8
    11
See reviews for
81
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jensen Beach, Florida
2 reviews
4 of 5 stars Reviewed yesterday NEW

Our experience was fair. Great suites and comfortable spaces. Great staff; always friendly and very helpful. Prices were fair. However, reception was disorganized and miscommunicated on charges. But, they solved this issue promptly and courteously. Other than that, everything was ok, we are pleased and will go back again.

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Aventura, Florida
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located at the northern part of Bogota, a nice and well structured building. There are not many place to walk around, but taking a cab can take you, close by to many malls and restaurants... Service is average, they didn't find the bellhop when I checked in...., and organization issues seen at the register booth... The rooms... More

Was this review helpful? Yes
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Mike C, Thank you for your comments. I am deeply saddened to learn now that you did not enjoy your stay, we are committed to provide a personalized service to our guests. Our concierge is always eager to help guests with anything that may arise. Had you contacted him he would have made sure your stay was more to... More

New York City, New York
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 23, 2014

Unlike previous reviews, my experience at Lancaster House is not positive at all. At first, housekeeping is terrible to say the least; upon arrival I noticed there was a party or some sort of gathering from previous guests under the bed which I pointed out to the front desk. But the worse was on the third day of my staying... More

Was this review helpful? Yes
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Fernyc718, I am deeply saddened to learn now that you did not enjoy your stay. I only wish you had shared with our conciege about these issues. As our guests comments are taken seriously we investigated your claims have changed our House Keeping head as well as the person who was in charge of making your suite. We have... More

Goirle, The Netherlands
1 review
5 of 5 stars Reviewed June 17, 2014

For the third time I stayed at Lancaster House in Bogota'. Very big rooms, clean, good breakfast and super restaurant. The staff is wonderful and friendly. Good choice! I'll don't forget the good time with Jack and friends, during the matches The Netherlands-Spain, Chile-Australia and.........Colombia-Greece!

Was this review helpful? Yes
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear MaxZago2014, I am very pleased to read your review and know you have stayed with us on several occasions. Thanks you for mentioning members of our staff that made your stay memorable. We are certainly happy you chose us and hope to welcome you again in the future. More

London
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2014

I stayed at Lancaster house for a week. Super comfy and clean room. Plenty of options for breakfast. The staff was really friendy and helpulf. the area is nice and safe. Really good choice. Great value

Was this review helpful? Yes 1
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Cecidupy, I am pleased to read that your week long stay with us was great. We are certainly glad you choose us and hope to welcome you again. More

Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed June 2, 2014

I enjoyed my stay of 5 nights at the Lancaster House. I thought the location was nice. Even though it was about 30 mins away from the airport (on a low-traffic day), I was glad that there was a small snack shop about a 2 minute walk away. Plus, it took about 10 minutes, or less to get to a... More

Review collected in partnership with this hotel

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Lindsey F, I am pleased you enjoyed your 5 days with us, and thank you for letting us know which staff members excelled. I regret that our breakfast options that include eggs and omelets any style, waffles, pancakes, at least three types of cereals and three types of tropical fresh fruits each day, yogurt, oatmeal, selection of cheeses and... More

Detroit
Top Contributor
68 reviews 68 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 24, 2014

I'll categorize my comments for easy reading: Accomodations/Value/Service/Location: I really enjoyed my stay at Lancaster House. The property is a great value for the price, and it's a good enough location. The staff was very friendly, and really helpful with getting transportation to/from attractions. Your room is cleaned (or at least serviced in some way) twice a day, and there... More

Was this review helpful? Yes
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Casheta, Thank you for your comprehensive comments. We are certainly glad you chose us and hope to welcome you again in the future. More

2 reviews
2 of 5 stars Reviewed May 20, 2014 via mobile

Rooms are okay. Nothing fancy, for sure. There's nothing in close walking distance. Beer is super expensive. Stayed in Colombia for a week, couldn't decide on a hotel after reading multiple reviews of multiple hotels. Finally decided on Royal Boheme for first half and Lancaster for second. Royal Boheme, by far, is a thousand times better. Its location is amazing... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Naoms808chic, I appreciate your comments. I would like to clear to future readers we are an all-suite hotel were each suite has 1 or 2 TV in the bedrooms each Television has home theater system. As much as we want to be the perfect hotel for everyone, we know that no hotel can be all things to all guests.... More

Merrick, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

What a wonderful stay we had at the Lancaster House in Bogota! We were there for 10 days and we enjoyed a suite there. Having the extra room allowed us to move around and feel more comfortable. The staff could not be more accomodating! They went out of their way to make sure that our stay there was perfect. Our... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Beverly S, I am pleased to read your comments and learn that you had a perfect stay with us. Providing great service to our guests is of the out most importance to us. We are certainly glad you chose us and hope to welcome you again in the future. More

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2014

My son and I stayed at the Lancaster House for seven nights. We recommend it unequivocally.The suite afforded us the comforts of home, and the ability to have together, but separate time alone. The hotel was conveniently located to public transportation, which we consistently used, without incident, although warned to use taxis instead. The pick-up and return to the airport,... More

Review collected in partnership with this hotel

Was this review helpful? Yes
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear JRocksmom, I am pleased to read your review and learn of the wonderful experience you had with us. We are certainly glad you chose us and hope to welcome you again in the future. More

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Additional Information about Lancaster House

Address: Paralela Autonorte #106B - 28 | Salida A La Paralela # 28 Bogotá, Bogota 11001, Colombia
Phone Number:
Location: Colombia > Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lancaster House 4*
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Also Known As:
Lancaster House Hotel Bogota
Lancaster Hotel Bogota

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#4 Best Value Hotel in Bogota #19 Luxury Hotel in Bogota #19 Family Hotel in Bogota #26 Business Hotel in Bogota #28 Romantic Hotel in Bogota
Hotel Class
Official Description (provided by the hotel)
Lancaster House is located in the upscale neighborhood of Chico Navarra, in northern Bogota, a vibrant city with plenty to offer. Shopping Centers like Unicentro, Santa Barbara and Centro Andino, and trendy entertainment districts like Zona Rosa and Parque 93 are only within 10 minutes from us. ... more   less 
Number of rooms
55

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