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Lancaster House

#46 of 240 Hotels in Bogota
GreenLeadersSilver level
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Paralela Autonorte, 106B | 28, Bogota 11001, Colombia
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Lancaster House
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Lancaster House
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628 reviews from our community

Traveler rating
    399
    160
    42
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    12
See reviews for
128
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196
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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    (185)
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San Salvador
1 review
4 of 5 stars Reviewed yesterday NEW

Breakfast food is not the best but its ok. Room is spacious and staff is helpful. Physical location can be a little noisy because of the freeway in front. The tub in the bathroom is tiny. Other than that it is a nice hotel for a nice stay. Try the bistro restaurant food instead of the Gatsby its much better.

Review collected in partnership with this hotel

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Aruba
1 review
4 of 5 stars Reviewed 1 week ago NEW

Overall good experience, breakfast buffet service needs supervision, eggs take too long, more staff needed, to prepare the eggs and to replenish the buffet. The phone lines do not work properly, unable to maintain a conversation longer than 2 minutes, lots of interference.

Review collected in partnership with this hotel

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Jose P, I am glad you had an overall good experience while you stayed at Lancaster House. I thank you for your comments that only help us improve the service we provide our guests. More 

Tel Aviv, Israel
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful Service, very spacious and convenient rooms. Clean bathroom, kitchen and Balcony. Nice neighbourhood. English speaking staff. 40 minutes walk from synagogue, kosher kitchen. Good Breakfast. Excellent.

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear MichaelB1975, I am pleased to read that you consider us the best hotel in Bogota. It is a great recognition to all of our team, who strives in providing personalized service to each of our guests. I am glad you enjoyed the comfort and space of our suites. I am delighted you chose us as your hotel in Bogota... More 

bogota
1 review
5 of 5 stars Reviewed 1 week ago

it is wonderful to live in lancaster; i am welcomed warmly and the waiter gave me instructions for every equipment in the room and the service is always in time; the room is clean and sheet is changed everyday, which makes me feel so good

Review collected in partnership with this hotel

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Jingchun M, I am very pleased to learn that you love staying at Lancaster House. I am glad you chose us as your hotel in Bogota and hope to welcome you in the future. More 

Hartford, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently took a group of 8 students on a trip to Colombia, and our guide, the students and I chose Lancaster House- we had a fantastic time! The rooms were huge but that did not compromise quality in any way. i cannot speak Spanish and most of the staff could speak at least a little English, which helped a... More 

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear TravelingAmyB, I am glad to read that your trip with 8 students was a success and you had a fantastic time at Lancaster House. I am glad you chose us as your hotel in Bogota and hope to welcome you in the future. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is hands down the nicest accommodation in Bogotá. The rooms are big and the food is excellent. The location is great-within a short walking distance to so many things. By the way, the breakfast is out of this world!

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Daniel R, I am pleased to learn that you had an amazing stay with us, and that you enjoyed the comfort of our suites and the great food from our restaurants. WE are glad you chose us as your hotel in Bogota, and hope to welcome you in the future. More 

Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The staff at this hotel is very professional and welcomes you as soon as you arrive. They go out of their way to assist and help you. The restaurant and bar is excellent as are the business facilities. Mucho gracias!

Review collected in partnership with this hotel

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear David F, I am pleased to read your review and learn that you fully enjoyed your stay at Lancaster House. We are certainly glad you chose us as your hotel in Bogota, and hope to welcome you in the future. More 

Shenzhen, China
1 review
4 of 5 stars Reviewed 4 weeks ago

Overrall the server is good, delicious food, clean room and nice people. I like to do some excerise, and talk with the waitress there. it is good memory to stay here. but i need some people to fix the refrigirator because it does not work from the first day i live there. It is quite annoying. please help. thanks

Review collected in partnership with this hotel

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Hao C, I am pleased you enjoy the food from our restaurants and bar, as well as our gym. We focus on providing great service to our guests and as such we have a concierge that is there to help should any issue arise. It is simply a matter of communicating your needs so that we may find a... More 

canada
1 review
3 of 5 stars Reviewed 4 weeks ago

Average stay ..... Not 4.5 star at all . It is ok for a 3 star. It is next to a very busy highway making it very lous so sleep is an issue . Otherwise breakfast was ok. Staff is quite nice and helpful I was charged extra $8/night for some kind of insurance on top of the amount that... More 

Review collected in partnership with this hotel

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Jeniie65, I would like to clarify that when booking with any OTA we clearly state that there will be an additional hotel insurance charge, I regret you did not carefully read all the information we provide on Expedia. Our staff does go out of its way to make our guests feel welcome, and our breakfast buffet, which is included... More 

Copenhague
1 review
3 of 5 stars Reviewed 5 weeks ago

Nice staff, Very suportive and friendly. I checked all my bills twice because of errors twice. hotel taxis are a bit pushy and more expensive. Arranging pickup from the airport was through 2xemail correspondance and took each time 3 days to recieve responce. Suite bed was hard as a rock but got a extra madras the day after.

Review collected in partnership with this hotel

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Linde J, I am glad you enjoyed the service our friendly staff provided. More 

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