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All 229 Bogota hotels

Lancaster House

4.0 of 5 Hotel   |   Paralela Autonorte #106B - 28 | Salida A La Paralela # 28 Bogotá, Bogota 11001, Colombia
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Ranked #41 of 229 hotels in Bogota
A recent review
4 of 5 stars reviewed 2 weeks ago
Cainha13
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449 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Contributor
13 reviews 13 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hotel has big rooms and its close Zona Rossa e Usaquen by taxi.But the rooms are a little bit noisy.They have 24 hrs restaurant and they are so polite.The rooms are very big bit the bathroom needs improvment

Was this review helpful? Yes
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Cainha13, I am glad you found our hotel to offer good value/cost relation. Thank you for providing comments which let us know the areas where we can emphasize on. The most important thing for the Lancaster House team is to focus on providing excellent service to our guests. More

Ann Arbor
Top Contributor
50 reviews 50 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is a good value hotel. It has wifi, free buffet breakfast, and a free welcome drink. Breakfast is amazing. Lots of options with breads, fruits, yogurts, cereals. As well as custom omelet. This place hosts conventions so it gets crowded during the day. Restaurant has special lunch menus. service was good. Free drink was limited to cuba libre... More

Was this review helpful? Yes 1
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Waterdance, Thank you for your comments on our hotel. I am glad you enjoyed our breakfast buffet with its ample offerings, as well as our lunch and dinner offerings. I regret you did not reach out to our concierge regarding your bed. Different guests enjoy different types of mattresses. Had you reached out to our concierge he would have... More

Jensen Beach, Florida
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Our experience was fair. Great suites and comfortable spaces. Great staff; always friendly and very helpful. Prices were fair. However, reception was disorganized and miscommunicated on charges. But, they solved this issue promptly and courteously. Other than that, everything was ok, we are pleased and will go back again.

Was this review helpful? Yes
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear 215Brigitte, Thank you for sharing your experience at Lancaster House, your comments are very important to us as they allow us to know areas where we can focus to always improve the service we provide our guests. We hope to welcome you again in the future. More

Aventura, Florida
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is located at the northern part of Bogota, a nice and well structured building. There are not many place to walk around, but taking a cab can take you, close by to many malls and restaurants... Service is average, they didn't find the bellhop when I checked in...., and organization issues seen at the register booth... The rooms... More

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Mike C, Thank you for your comments. I am deeply saddened to learn now that you did not enjoy your stay, we are committed to provide a personalized service to our guests. Our concierge is always eager to help guests with anything that may arise. Had you contacted him he would have made sure your stay was more to... More

New York City, New York
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 23, 2014

Unlike previous reviews, my experience at Lancaster House is not positive at all. At first, housekeeping is terrible to say the least; upon arrival I noticed there was a party or some sort of gathering from previous guests under the bed which I pointed out to the front desk. But the worse was on the third day of my staying... More

Was this review helpful? Yes
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Fernyc718, I am deeply saddened to learn now that you did not enjoy your stay. I only wish you had shared with our conciege about these issues. As our guests comments are taken seriously we investigated your claims have changed our House Keeping head as well as the person who was in charge of making your suite. We have... More

Goirle, The Netherlands
1 review
5 of 5 stars Reviewed June 17, 2014

For the third time I stayed at Lancaster House in Bogota'. Very big rooms, clean, good breakfast and super restaurant. The staff is wonderful and friendly. Good choice! I'll don't forget the good time with Jack and friends, during the matches The Netherlands-Spain, Chile-Australia and.........Colombia-Greece!

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear MaxZago2014, I am very pleased to read your review and know you have stayed with us on several occasions. Thanks you for mentioning members of our staff that made your stay memorable. We are certainly happy you chose us and hope to welcome you again in the future. More

London
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2014

I stayed at Lancaster house for a week. Super comfy and clean room. Plenty of options for breakfast. The staff was really friendy and helpulf. the area is nice and safe. Really good choice. Great value

Was this review helpful? Yes 1
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Cecidupy, I am pleased to read that your week long stay with us was great. We are certainly glad you choose us and hope to welcome you again. More

Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed June 2, 2014

I enjoyed my stay of 5 nights at the Lancaster House. I thought the location was nice. Even though it was about 30 mins away from the airport (on a low-traffic day), I was glad that there was a small snack shop about a 2 minute walk away. Plus, it took about 10 minutes, or less to get to a... More

Review collected in partnership with this hotel

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Lindsey F, I am pleased you enjoyed your 5 days with us, and thank you for letting us know which staff members excelled. I regret that our breakfast options that include eggs and omelets any style, waffles, pancakes, at least three types of cereals and three types of tropical fresh fruits each day, yogurt, oatmeal, selection of cheeses and... More

Detroit
Top Contributor
68 reviews 68 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 24, 2014

I'll categorize my comments for easy reading: Accomodations/Value/Service/Location: I really enjoyed my stay at Lancaster House. The property is a great value for the price, and it's a good enough location. The staff was very friendly, and really helpful with getting transportation to/from attractions. Your room is cleaned (or at least serviced in some way) twice a day, and there... More

Was this review helpful? Yes
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Casheta, Thank you for your comprehensive comments. We are certainly glad you chose us and hope to welcome you again in the future. More

2 reviews
2 of 5 stars Reviewed May 20, 2014 via mobile

Rooms are okay. Nothing fancy, for sure. There's nothing in close walking distance. Beer is super expensive. Stayed in Colombia for a week, couldn't decide on a hotel after reading multiple reviews of multiple hotels. Finally decided on Royal Boheme for first half and Lancaster for second. Royal Boheme, by far, is a thousand times better. Its location is amazing... More

Was this review helpful? Yes
MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Naoms808chic, I appreciate your comments. I would like to clear to future readers we are an all-suite hotel were each suite has 1 or 2 TV in the bedrooms each Television has home theater system. As much as we want to be the perfect hotel for everyone, we know that no hotel can be all things to all guests.... More

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Additional Information about Lancaster House

Address: Paralela Autonorte #106B - 28 | Salida A La Paralela # 28 Bogotá, Bogota 11001, Colombia
Phone Number:
Location: Colombia > Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lancaster House 4*
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Also Known As:
Lancaster House Hotel Bogota
Lancaster Hotel Bogota

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#4 Best Value Hotel in Bogota #17 Family Hotel in Bogota #21 Luxury Hotel in Bogota #22 Romantic Hotel in Bogota #27 Business Hotel in Bogota
Hotel Class
Official Description (provided by the hotel)
Lancaster House is located in the upscale neighborhood of Chico Navarra, in northern Bogota, a vibrant city with plenty to offer. Shopping Centers like Unicentro, Santa Barbara and Centro Andino, and trendy entertainment districts like Zona Rosa and Parque 93 are only within 10 minutes from us. ... more   less 
Number of rooms
55

Questions & Answers

Questions? Get answers from Lancaster House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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