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Lancaster House

#51 of 242 Hotels in Bogota
GreenLeadersSilver level
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Paralela Autonorte, 106B | 28, Bogota 11001, Colombia
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Lancaster House
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682 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great hotel in very good location. Very comfortable beds. Very clean with oustanding custumer service. Friendly and helpful staff. Excellent breasfast with very nice servers. We didn't find anything wrong with the hotel. We love our stay in the hotel.

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Victorfromorlando, I am pleased you enjoyed your stay with us and experienced our commitment to service. I am pleased you chose us as your hotel in Bogota and hope to welcome you in the future. More 

Othello
4 of 5 stars Reviewed 3 days ago NEW

People were very nice very attentive. There was always somebody at the service desk to provide me with my needs. Hotel was nice and room was really nice along with private balcony....overall nice hotel to stay at if you are visiting Bogota Colombia

Review collected in partnership with this hotel

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MonicaGold, Public Relations Manager at Lancaster House, responded to this review

Dear V8208GPjuans, I am pleased to read that you had a comfortable stay, and that you enjoyed our teams’ service. I am certainly glad you chose us as your hotel in Bogota, and hope to welcome you in the future. More 

Monza, Italy
1 review
5 of 5 stars Reviewed 1 week ago

Very nice small appartments permits to stay on your own or use the services provided. I choose the second and found the the restaurant quality very good for a reasonable price. I can just recomend it.

Review collected in partnership with this hotel

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Jabozeo, I am glad you found Lancaster House a great place to stay, and that you enjoyed our spacious and comfortable suites, as well as our food selection. I am pleased you recommend us, and hope to welcome you again in the future. More 

Melbourne
1 review
5 of 5 stars Reviewed 1 week ago

Was worried as it was the first time in Columbia. But surprise ----- Great hotel, great staff. Rooms are nice, location is very good. Food at the restaurant was surprisingly great. Highly recommended.

Review collected in partnership with this hotel

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear 126nitinb, I am glad you enjoyed your stay with us. We focus on providing our guests excellent service combined with our spacious and comfortable suites. I am pleased you highly recommend us, and hope to welcome you again on your next trip to Colombia. More 

Ghent, Belgium
Level Contributor
483 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 332 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel with a good location along a busy highway. A little worn around the edges, but it has its charm. The room was very large, with two bedrooms, a kitchen and two bathrooms. Plenty of tv and movie channels. A large terrace. Breakfast was delicious with efficient and friendly staff. On the downside: there was... More 

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Gonzalo_de_Berceo, I am glad you enjoyed the comfort of our Master Suite with a private terrace, as well as our breakfast buffet. We will make sure that Sunday mornings all activities are kept at a lower noise level. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is comfortable, staff is super nice! GM Mr. Fausto is so professional and accommodating... Clean rooms, Spacious, Airy, comfortable, & easy access to everywhere! Lancaster House leaves nothing to be desired! If you're on Business or pleasure you will enjoy your stay here 100%

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Lqflorida, there is no greater compliment that to hear that we are your home away from home, and to hear from returning guests. I am glad you are your home in Bogota and hope to welcome you again soon. More 

Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very good hotel. Rooms are good and comfortable. Attention is the best, everyone helps you on anything you need. Internet is very fast and included in the room. Cable TV with several channels. Food at the restaurant is great. Breakfast also is very good. They have a Manager Cocktail every other Wednesday and it is very good. For sure will... More 

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear LuisG72, I am glad you felt you were at home while at Lancaster House, that is a great compliment to us. Providing excellent service is important to all our team. I am pleased you chose us as your hotel in Bogota and hope to welcome you in the future. More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel, however an upgrade is definitely needed. Staff is very courteous & friendly. Rooms are nice, however an upgrade is needed in the rooms & entire facility. The gym isn't "state of the art" but an ok small gym. Breakfast staff is great, however a bit more options would be nice. Overall a nice hotel.

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear dermarti, I am glad you enjoyed the service provided by our staff. I regret that you required more options on our breakfast buffet which includes eggs and omelets any style, waffles, pancakes, at least three types of cereals and three fruits each day, yogurt, oatmeal, selection of cheeses and cold cuts, sausages, arepas, empanada and /or almojábanas, a selection... More 

NewJersey
Level Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Absolutely has 5 star potential especially based on quality of service, staff helpfulness and size and comfort of the rooms. However, it does have noise from the traffic on the busy street out front. Even tough we requested the top floor we neglected to request room in the back off the hotel. We were upgraded on arrival to a 2... More 

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear smallgroupsonly, I am pleased to read your review and find out you enjoyed your stay with us. I am glad you chose us as your hotel in Bogota and hope to welcome you in the future. More 

Tempe, Arizona
1 review
3 of 5 stars Reviewed May 24, 2015

I stayed at the Lancaster House for a week. I chose this hotel because I liked the fact that the rooms had a kitchen in case I chose to cook and not eat out every day. The room was adequate and the few issues I had with it were resolved quickly. The managers and staff were extremely nice. The location... More 

Review collected in partnership with this hotel

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MonicaGold, Guest Relations Manager at Lancaster House, responded to this review

Dear Lauren C, I appreciate all your comments and would like to clarify to anyone reading that we do not claim to be a downtown hotel. Lancaster House is located in the upscale neighborhood of Chico-Navarra in northern Bogota, near businesses, shopping and residential areas. More 

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