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All 238 Bogota hotels

Hotel Estelar La Fontana

4.0 of 5 Hotel   |   Av.127 15A-10, Bogota, Colombia
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Hotel Estelar La Fontana
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Ranked #78 of 238 Hotels in Bogota
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
AlbertoD2 Mexico City, Mexico
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294 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City, Mexico
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Colleagues and me went there for a business meeting, it is a very nice place, the service was ok, food ok and well cleaned, well maintained, wifi not so good, the only issue while I was there you could see a lot of security people around you, I am not sure if a very important person was there or what... More 

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Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review

Appreciated Guest, We will like to thank you for for giving us your opinion and comments, it makes us better each time, and grow as a company. We will wait for you during your next trip to Bogota Yours sincerely, Juan Carlos Valencia General Manager Hotel ESTELAR La Fontana More 

Savannah, Georgia
2 reviews
2 of 5 stars Reviewed 1 week ago

Very disappointed with the service here. Our room was only cleaned about half the nights we were there. When someone did come, it was very late in the afternoon when we had already returned. It became very difficult to even get fresh towels. After bringing this up to management, they would not even give us the courtesy of a call... More 

Was this review helpful? Yes
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review

Appreciated Guest, We appreciate and value your feedback and comments, these allow us to improve in order to provide the best service which has characterized us. We apologize for what happened during your stay, we will take the relevant corrections to avoid this situation happen again. We hope an opportunity to have you back in your next visit to Bogotá.... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The staff was friendly and attentive but most of all very polite. The food was average. Particular liked the local cuisine which I got to taste on the last day of my stay. Generally well located although a about 45 minutes, depending on traffic, from some of the main attractions of the city. The room was pretty spacious and comfortable.... More 

Was this review helpful? Yes
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review

Appreciated Guest, We will like to thank you for for giving us your opinion and comments, it makes us better each time, and grow as a company. We will wait for you during your next trip to Bogota Regards, Juan Carlos Valencia Gerente General Hotel ESTELAR La Fontana More 

MInneapolis
Top Contributor
93 reviews 93 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great hotel to stay in Bogota, about 30 minutes from the airport (with no traffic), on the north part of the city. This is a good location, with a big mall just on the next corner as well as many convenience stores. The neighborhood is clean, safe and very green, with high standard residential buildings and houses.... More 

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Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review
Google Translation

Apreciado Paulo, Reciba un cordial saludo de parte de nuestro equipo de trabajo y de la Gerencia, agradecemos y valoramos... More 

Top Contributor
134 reviews 134 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It's a nice hotel, good location. When you stay there, make sure you don't have a room facing the main road, otherwise it will be very loud, the whole night. The staff is very friendly and helpful. The breakfast buffet is very nice. They also have a Café in the hotel. The gym is rather small, but it's ok, you... More 

Was this review helpful? Yes
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review

Appreciated Guest, We will like to thank you for giving us your opinion and comments, it makes us better each time, and grow as a company. It will be a pleasure having you back during your next trip to Bogota. Regards, Juan Carlos Valencia Gerente General Hotel ESTELAR La Fontana More 

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

I stayed for afew days in a double room on my own... huge room. Great view and awesome amenities. I came in late on night, kind of a last minute trip. And i was hit with altitude sickness in the taxi from the airport to the hotel. The hotel staff mate sure I got to my room and even called... More 

Was this review helpful? Yes 1
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review

ppreciated Guest, We will like to thank you for for giving us your opinion and comments, it makes us better each time, and grow as a company. We will wait for you during your next trip to Bogota Regards, Juan Carlos Valencia Gerente General Hotel ESTELAR La Fontana More 

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 22, 2015

a very nice and unusual hotel. the staff is helpful and always on attention. the rooms are a bit older but you got everything you need. i had a little problem with my shower once, but the housekeeping handled it swift and sure! cloging can happen everywhere. be sure to try the Texas Burger from roomservice.

Was this review helpful? Yes
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this review

Appreciated Martin, We will like to thank you for for giving us your opinion and comments, it makes us better each time, and grow as a company, We will wait for you during your next trip to Bogota Regards, Juan Carlos Valencia Gerente General Hotel ESTELAR La Fontana More 

Miami Beach, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 30, 2014

This was the second time I've had the opportunity to stay at La Fontana. The first time was an impeccable experience and the second time was completely on point. The staff is extremely attentive and always looking to WOW you from the check-in to the check-out. The the food was delicious from breakfast to lunch. The hotel itself stands strong... More 

Was this review helpful? Yes
Hoteles E, General Manager at Hotel Estelar La Fontana, responded to this review

Appreciated Guest, We will like to thank you for for giving us your opinion and comments, it makes us better each time, and grow as a company, We will wait for you during your next trip to Bogota Regards, Juan Carlos Valencia Gerente General Hotel ESTELAR La Fontana More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed November 27, 2014

This hotel is very unique. It has a deferent style and more at home type of hotel. Not your usual big chain corporate hotel. I wish the rooms were a bit bigger. Nice friendly atmosphere good service. I recommend this hotel to anyone staying in BOGOTA City. Its a Little ways from the airport and traffic in and out is... More 

Was this review helpful? Yes
Hoteles E, General Manager at Hotel Estelar La Fontana, responded to this review

Appreciated Guest, We will like to thank you for for giving us your opinion and comments, it makes us better each time, and grow as a company, We are going to make the appropriate changes looking to offer the best service. We will wait for you during your next trip to Bogota Regards, Juan Carlos Valencia Gerente General Hotel ESTELAR... More 

Houston, Texas
2 reviews
1 of 5 stars Reviewed October 27, 2014

I booked this trip on-line thru booking.com. The price I was charged was not the price quoted on booking.com. They charged me what they called an insurance charge - they removed it after I protested the charge. They charged me 16% tax which they say was charged to me because I booked the room on-line - a Non-Colombian does not... More 

Was this review helpful? Yes 1
Hoteles E, General Manager at Hotel Estelar La Fontana, responded to this review

Appreciated guest, We will like to thank you for for giving us your opinion and comments, it makes us better each time, and grow as a company, We are going to make the appropriate changes looking to offer the best service. We ask you for apologies for your bad experience, We will wait for you during your next trip to... More 

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Additional Information about Hotel Estelar La Fontana

Address: Av.127 15A-10, Bogota, Colombia
Location: Colombia > Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Estelar La Fontana 4*
Number of rooms: 215
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Also Known As:
Estelar La Fontana Bogota
Estelar La Fontana Hotel
Hotel Style:
#16 Family Hotel in Bogota
#34 Luxury Hotel in Bogota
#50 Business Hotel in Bogota

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