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All 230 Bogota hotels

Hotel Estelar La Fontana

4.0 of 5 Hotel   |   Av.127 15A-10, Bogota, Colombia
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76%
Ranked #58 of 230 Hotels in Bogota
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Victor B Macae
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243 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Macae
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed for couple days in hotel La Fontana in Bogota, sadly I have to say that is probably the biggest disappointment I ever had from a hotel of high expectation. The room assigned was dirty: curtains with stains, bathroom and shower ugly and dirty, closet with bad smell, very all bed and sheets seems that are in age of... More

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Hoteles E, General Manager at Hotel Estelar La Fontana, responded to this review

Dear Victor, We will like to thank you for choosing us and for giving us your opinion it makes us better each time, and grow as a company. We are going to keep in mind your comments to make the appropriate changes . We will wait for you during your next trip to Bogota. Best regards, Juan Carlos Valencia General... More

Strasbourg, France
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Electricity system (plugs, hairdryer...) very dangerous, not fixed and 4 from 5 plugs didn't work. Asked for hairdryer, was promised I would get a new one : nobody came, never got one. I was forgotten. The only service I appreciated was the Concierge and the breakfast buffet. The massage was too strong and some parts of my body that were... More

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Hoteles E, General Manager at Hotel Estelar La Fontana, responded to this review

Dear Gelatine14, We will like to thank you for choosing us and for giving us your opinion it makes us better each time, and grow as a company. We are going to keep in mind your comments to make the appropriate changes . We will wait for you during your next trip to Bogota. Best regards, Juan Carlos Valencia General... More

Huntsville
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in the apartments part of the hotel. Rented a two bedroom two bath suite but was given a four bedroom four bath spacious suite. Stayed here five years ago and still is a beautiful, secure, service oriented location. Next to a very large shopping mall and restaurants within walking distance.

Was this review helpful? Yes 2
Hoteles E, General Manager at Hotel Estelar La Fontana, responded to this review

Dear Jonn Dina, We will like to thank you for choosing us and for giving us your opinion it makes us better each time, and grow as a company. We will wait for you douring your next trip to Bogota. Best regards, Juan Carlos Valencia General Manager Hotel ESTELAR La Fontana More

Minneapolis, Kansas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Excellent building but service needs improvements. The hotel should have a profile of customer's preferences. I did not like the first apartment/room assigned. I was moved to another but it had maintenance problems. I liked the breakfast buffet they used to have at the "Restaurante Los Arcos". It is not at the same location anymore. I have been their customer... More

Was this review helpful? Yes 2
Hoteles E, General Manager at Hotel Estelar La Fontana, responded to this review

Dear Myriam, We will like to thank you for choosing us and for giving us your opinion it makes us better each time, and grow as a company. We are going to keep in mind your comments to make the appropriate changes . We will wait for you during your next trip to Bogota. Best regards, Juan Carlos Valencia General... More

Santo Domingo, Distrito Nacional, Dominican Republic
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This beautiful place is known for its splendid brick facade, typical of the area and its comfortable facilities to make your stay a perfect place to vacation in the city. In its surroundings there are many options to go out and also offer transportation options to different areas of the city via taxis. The rooms are predominantly hardwood that does... More

Was this review helpful? Yes
Hoteles E, General Manager at Hotel Estelar La Fontana, responded to this review

Dear Aldosa, We will like to thank you for choosing us and for giving us your opinion it makes us better each time, and grow as a company. We will wait for you douring your next trip to Bogota. Best regards, Juan Carlos Valencia General Manager Hotel ESTELAR La Fontana More

Seattle, Washington
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 14, 2014

Thought this hotel was a really great value - had a nice big room (one of the 'apartments') for a really good price. Even the closet was huge! The whole place was so quiet and relaxing, which was amazing considering when you stepped outside it was the typical chaos of a big city! Nice restaurant with a big selection of... More

Was this review helpful? Yes 1
Hoteles E, General Manager at Hotel Estelar La Fontana, responded to this review

Dear Guest, Thank you for review our hotel at Tripadvisor. I am very glad that you had a positive experience in your recent stay with us at Estelar La Fontana hote. More

Boynton Beach, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 1, 2014

This was our forth time at La Fontana. The staff are always extremely helpful and professional. If you ask to see the menu they open it first and then hand it to you- small details that make you take notice. Currently there is a building next door under construction so the machinery and men start early. Our room happened to... More

Was this review helpful? Yes 1
AnaRomeroRuiz, General Manager at Hotel Estelar La Fontana, responded to this review

Good morning Dear Guest, Thank you for review our hotel at Tripadvisor. I am very glad that you had a positive experience in your recent stay with us at Estelar La Fontana hotel. We keep on working hard to provide our guests an excellent experience during their stay. Best Regards. Ana Romero Ruiz General Manager Hotel ESTELAR La Fontana and... More

Frankfurt, Germany
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 30, 2014

These people have style. The staff do their best, at least you get that feeling. No pool but generally too cold for that. However a whirlpool is available but must be reserved through reception. I experienced a misunderstanding, you can use it when others enjoy the sun. However take care not to get sun burnt due to the high altitude.... More

Was this review helpful? Yes 1
AnaRomeroRuiz, General Manager at Hotel Estelar La Fontana, responded to this review

Dear guest Thank you for review our hotel at Tripadvisor. Costumers like you, who express their experiences and expectations help us to get opportunities for improve our products and services. Best regards Ana Romero Ruiz General Manager Hotel ESTELAR La Fontana More

Springfield - Delaware County, Pennsylvania
Senior Contributor
47 reviews 47 reviews
45 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 13, 2014

When my friend at the State Department told me we would be staying where the diplomats stay, I was excited - and when we pulled up to the beautiful fountain and Hotel up on a hill we were thrilled! Rich dark wood, well appointed suites, and beautiful balconies overlooking the Majestic Bogota hills made our stay seem like a fairytale!... More

Was this review helpful? Yes
AnaRomeroRuiz, General Manager at Hotel Estelar La Fontana, responded to this review

Dear guest good afternoon Thank you for review our hotel at Tripadvisor. I want to express my gratitude for tell us about your possitive experience in our hotel, those kind of comments motivate us to improve our products and services Best regards Ana Romero Ruiz General Manager Hotel ESTELAR La Fontana ESTELAR Apartamentos More

London
Top Contributor
69 reviews 69 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 10, 2014 via mobile

It may be a bit harsh to give it three stars, and it is the only hotel I have stayed in Bogotá so I can not compare it to anything else. The room was very clean and nicely done out. Like everywhere in Columbia they seem to make a specialty out of taking forever to check you in and still... More

Was this review helpful? Yes
AnaRomeroRuiz, General Manager at Hotel Estelar La Fontana, responded to this review

Dear guest Thank you for review our hotel at Tripadvisor. Costumers like you who express their experiences and expectations help us to get opportunities for improve our products and services. Best regards Ana Romero Ruiz General Manager Hotel ESTELAR La Fontana y ESTELAR Apartamentos More

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Additional Information about Hotel Estelar La Fontana

Address: Av.127 15A-10, Bogota, Colombia
Location: Colombia > Bogota
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Estelar La Fontana 4*
Number of rooms: 215
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Also Known As:
Estelar La Fontana Bogota
Estelar La Fontana Hotel

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