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Casa Dann Carlton Hotel & SPA

Calle 93B No. 19-44, Bogota, Colombia
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1 room 1 guest
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Casa Dann Carlton Hotel & SPA
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303 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Mountain View, California
Level Contributor
85 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was 3 nights at this hotel on a business trip. The hotel is undergoing a big renovation and there's also huge road works right outside, which can make the stay a bit noisy. The rooms are ok 'though, quite spacious, with a nice king bed. The shower and bathroom are good too. On the roof there is an OK... More 

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Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Good location Everything with in few dollars with a Taxi to get to the Zona-T and some necessities like supermarket, restaurants, other with in walking distance. All I need was promptly brought to my room. Staff speak very good English. Will come again.

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Weston
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is certainly a 5/5 for this hotel. The location in the centre of the embassy district. From the grand lobby to the elegant rooms, everything about this hotel is exemplary. Not to mention the superb spread during breakfast and the lunch buffet. Internet signal was not so strong in the higher floors and that is probably the only thing... More 

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Boston, Massachusetts
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 1, 2015

I have stayed at this location a few occasions. They have been doing construction around the hotels closing a lot of access directly to the hotel. The gym is probably the best hotel gym I have exercised at in Bogota. The breakfast is excellent, and has an good variety. The hotel is old and needs to be updated, tubs drain... More 

Was this review helpful? Yes 1
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Dear Guest: Thank you so much for your comments and your appreciation about our services and areas. Currently we are culminating our renovation process and continuing our commitment of improvement in order to ensure that our guests can have the best experience. Allow us to receive you again so you can get an unforgettable stay enjoying our product 100% renovated.... More 

1 review
5 of 5 stars Reviewed May 26, 2015

Restaurant - excellent food Breakfast - perfect (very big fresh fruit buffet) Spa - excellent, the pool and sauna on the rooftop had a splendid view Sushi bar - amazing :) Room service - excellent Room - very spacious, clean and comfy, we slept well despite the fact that they are renovating a part of the hotel. Location - good... More 

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jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Dear Guest: We feel so proud to know that your stay in our hotel was a wonderful experience. Its our pleasure to receive your valuable comments and opinions and that's why, every day, we work in order to offer you an excellent service. We hope to receive you soon. Jorge E. Pinzon - General Manager More 

Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 23, 2015

Although its a five star hotel its more like a European 3 star. But it was cheap and the rooms are nice. We got free drinks from 5:30pm till 7:30pm because of the current renovations taking place. Also a free dinner of pasta and sandwiches. Amazing large gym with a swimming pool. Although you have to purchase a swimming cap... More 

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jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

"Dear Guest: It's our pleasure to know your opinion and your valuable comments about our hotel. As you said, we are finishing our internal renovation in order to offer you a 5 star product. We thank you for allowing us to offer you our warmth and kindness through our service and for letting us to be your home in Bogotá.... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed April 3, 2015

The hotel failed to mention about all the building works in the hotel. Went down to breakfast and in the main foyer there was dust everywhere.Plaster board put up everwher!The staff serving break staff were very slow to clean tables and to serve.The cleaner would knock on door every morning before 8am!!!this is our holiday!I had to ask the staff... More 

Was this review helpful? Yes
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Dear Guest: We will continue our commitment to continuous improvement in which all areas of the hotel are united to achieve excellence; that's why your comments make us to improve and ensure that our guests can enjoy of the best experience. Allow us to receive you again so you can have an unforgettable stay. Jorge E. Pinzon General Manager More 

Miami, Florida
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 23, 2015 via mobile

I was very surprise to get a suite and find out that the room was very ample. Living room, dining room, divided by a open wall that you walk into the BR. Plasma TV everywhere. Very comfortable hotel and very cozy in the Chico area. It includes the Buffett breakfast and I thought had a lot of variety- hot and... More 

Was this review helpful? Yes
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Dear Guest: Thank you so much for your positive comments and for appreciating our location, our facilities and our services. It is a pleasure to know that your stay at Casa Dann Carlton Hotel & SPA was a wonderful experience and that we could satisfy your expectations. We hope to receive you soon again. Sincerely, Jorge Pinzon General Manager More 

New Delhi
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 21, 2015

The hotel is undergoing renovation and so is the area nearby where there is a underpass being constructed. When I was on my way to the hotel from the airport I got very upset with the traffic delay because of construction. But the hotel and it's mAnagement made me feel very comfortable and also offering free upgrades and meals due... More 

Was this review helpful? Yes
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Dear Guest: It's our pleasure to know your opinion and we regret all the inconveniences that our internal renovation process generated during your stay. Casa Dann Carlton Hotel & Spa is working in order to avoid this situations. We thank you for allowing us to offer you our warmth and kindness through our service and for letting us to be... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed February 21, 2015

This hotel is under full construction and they are building an overpass outside the front entrance. I would avoid this hotel at all cost until the road work and interior construction is finished. I can't even believe they are selling rooms here right now, not to mention at normal prices.

Was this review helpful? Yes 1
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Dear Guest: Thank you very much for your comments. we apologize for any inconvenience caused because of our hotel renovation during your stay. We work everyday to build a better Hotel for all our guests and we will be the best place to stay in this modern city. Jorge Pinzon General Manager More 

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