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Sheraton Bogota Hotel

#61 of 242 Hotels in Bogota
Certificate of Excellence
Calle 25 B 69 C-80, Bogota, Colombia
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Best prices for: 1 room 1 guest
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Sheraton Bogota Hotel
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388 Reviews from our TripAdvisor Community

Traveler rating
    139
    159
    65
    15
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Bogota Hotel
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New York, New York, United States
Contributor
19 reviews 19 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 23, 2014

Pros - friendly and attentive staff - free breakfast with delicious fresh fruit and made-to-order eggs; though stay away from the arepas, pretty sure they are the packaged frozen kind - you'll get much better ones for 50 cents on the street - clean and fairly new rooms - free shuttle to and from the airport Cons - hotel is... More 

Was this review helpful? Yes 1
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mrs. Jasmine Receive our warm greetings from Sheraton Bogotá. It is always our goal to work in the improvement of our product and Service and your point of view help us to get this goal. We thank you for your patronage not only as a SPG member but as a loyal guest of Starwood hotels, and I do apologize... More 

McLean, Virginia
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 22, 2014

During a recent trip to Colombia I had occasion to spend one night, Thursday the 13th of November, at the Sheraton Bogota, a hotel I selected due to its proximity to the El Dorado Airport and because I am an SPG Gold member. I arrived at the hotel about 6 pm on Wednesday the 13th following a flight from Medellin,... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear guest Receive a warm greetings from Sheraton Bogota. I am glad to hear that the hotel transport service offer to you, contributed to make more comfortable the visit to the city. Our main goal is to provide a wonderful stay with us that is why we are happy to know that you enjoyed our rooms, fitness center and the... More 

Cary, North Carolina
Contributor
20 reviews 20 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 20, 2014

Stayed here while on business. Location is pretty good to the airport as Bogota traffic is quite bad. Staff were friendly and helpful. My big complaint is that the rooms are not sound-proof at all. Morning traffic that starts at 5am woke me up everyday despite being quite high-up. Jets landing kept me up at night. This got very annoying... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest Receive a warm greetings from Sheraton Bogota. Thank you for the good review about our location property in relation with the airport distance. I am glad to hear that the Sheraton members meet your expectations that is always our main goal. I have shared your congratulations with the team departments, as this represents an important motivation for them.... More 

Italy
Top Contributor
126 reviews 126 reviews
121 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed November 14, 2014 via mobile

Been to this hotel for three nights. I have chosen this hotel due to the fact that is very close to the airport. Rooms are quite, big and very clean. There are many amenities in the bathroom and a lo of towels. Tv has mainly spanish channels. In the basement there is a spa with a gymn and also a... More 

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DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear guest Receive a warm greetings from Sheraton Bogota. I would like to thank you for the great review about our property. We are glad to hear that we meet your expectations that is always our main goal. We also appreciate your recommendation related with the WIFE and the Spa atmosphere. I have shared your congratulations with the housekeeper team,... More 

Salta
Top Contributor
233 reviews 233 reviews
76 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed November 3, 2014

The Sheraton hotel is a standard business hotel located about 20-30 minutes from the airport. Personnel is generally very friendly (especially Mónica from room service). I deduct one point for the slow & tedious WiFi as well as the sterile atmosphere of the swimming-pool with its corrugated sheet metal roof. Breakfast is good and the snack bar for preferred guests... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest . Receive a warm greetings from Sheraton Bogota. I would like to thank you for the great review about our property. we are happy to hear that you enjoyed the breakfast buffet and the condition of the rooms. We also appreciate your recommendation related with the temperature of the swimming pool. I have shared your congratulations with the... More 

Northville, Michigan
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 2, 2014

Just spent 9 days at the Sheraton Bogota and the customer service was consistenly high. Everyone was very friendly and worked hard to make my stay very comfortable. My room was very clean, modern and comfortable. The breakfast daily was very good. Amazing breads!! The work out facilities are adequate, but if you are planning on swimming for a workout,... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mrs. Dobolina: Receive a warm greetings from Sheraton Bogota. I would like to thank you for the great review about our property. I am glad to hear we exceed your expectations that is always our main goal. We are happy that you had enjoyed the breakfast buffet and the the conditions of the rooms. . I have shared your... More 

Richmond, Texas
Contributor
20 reviews 20 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 26, 2014

The hotel has very attentive staff both front desk and restaurant, and the airport shuttle staff makes you feel really welcomed. By the way, the airport shuttle runs till 1:00 AM not midnight as their website claimed, good to know if your flight arrives late night. Although the sleep quality was not perfect, but still good, if they can put... More 

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DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Good day Mr. William: Greetings from Sheraton Bogota. Thank you for the great review about our property and its location. I am glad to hear that the hotel transport service offer to you, contributed to make more comfortable the visit to the city. . We also appreciate your recommendation related with the conditions rooms and the remodeling of the hotel... More 

Coral Gables, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 24, 2014

For a Sheraton, this is an OK hotel, not too much of a bad thing but nothing extraordinary. Rooms are clean and spacious, with remotely operated blinds which I found quite amusing as the room is not really that big. Shuttle service from the airport was superb though, they picked our luggage right after exiting the terminal and delivered to... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Good day Mr. Carlos : Greetings from Sheraton Bogota. Thank you for the great review about our property and its location. I am glad to hear that the hotel transport service offer to you, contributed to make more comfortable the visit to the city. Thank you for the great comments about the internet service and room conditions. I have shared... More 

Cupertino, California
Top Contributor
62 reviews 62 reviews
29 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 12, 2014

Complimentary shuttle service from airport. Clean, neat, well appointed rooms. Very good Club-level breakfast with made-to-order items (omelettes, etc.), hot foods, cold cuts. Nothing to complain about at all, will use again.

Was this review helpful? Yes
DARIO G, General Manager at Sheraton Bogota Hotel, responded to this review

Dear guest Receive a warm greetings from Sheraton Bogota Hotel. We would like to thank you for your valuable comments, us this encourage all the team to continue working with a high standard of quality. I will share your point of view related with your service with the areas involved. We hope to have the opportunity to serving you for... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 5, 2014

The hotel has a very good location: close to the airport and to the place that I needed to be for work. The staff is really kind and helpful. Breakfast was special: eggs made at your service! I asked for scrambled eggs and they were warm and delicious!

Was this review helpful? Yes 1
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Good day Mrs. Juliana Ju: Greetings from Sheraton Bogota. Thank you for the great review about the conditions of the hotel rooms. Our main goal is to provide a wonderful stay with us, so I glad to hear that we satisfied your expectations, also that you enjoyed the breakfast buffet. I have shared your congratulations with the restaurant team, which... More 

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