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Sheraton Bogota Hotel

#64 of 243 Hotels in Bogota
Certificate of Excellence
Calle 25 B 69 C-80, Bogota, Colombia
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Sheraton Bogota Hotel
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Sheraton Bogota Hotel
Sheraton Bogota Hotel
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416 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Miami, Florida
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent choice... Near to the airport, good service, personnel calls you for your name all the time, willing to help. We had dinner at their restaurant "Cook". Food was very good, good taste, excellent atmosphere. Also the personnel of the bar was nice and willing to please you.

Was this review helpful? Yes
DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Mr. Xavier Receive a warm greeting from Sheraton Bogota. I would like to thank you, for the great score awarded and the positive comments. I am glad to hear the staff meet your expectations that is always our main goal. We are happy to know that you enjoyed the environment and the menu at the Cook´s restaurant. I have... More 

Barcelona, Spain
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service. excellent premises: indoor pool, gym. relaxed atmosphere. secure hotel in safety area. few small restaurants around to walk. excellent choice and good connectiosn to airport and other destinations

Was this review helpful? Yes
DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Guest: Warm greeting from Sheraton Bogota. Thank you for the great review about our property, and the local area. I am glad to hear you find useful all the facilities provided by the hotel and they were according your expectation. It is very important for us to offer a relaxing and comfortable time during your visit, that is why... More 

Geneva, Switzerland
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Free pick-up from the airport, very friendly staff, hotel room was clean enough, no water cooker but a coffee machine (for the coffee you have to pay), free internet in the room and other hotel areas. Good area of Bogota where you can walk around. Drivers available who can drive you to the next mall or even guide you through... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Yoyaannik Warm greeting from Sheraton Bogota. It was a pleasure to have you as our guest. We are glad to know your expectations were satisfied, which is always our main goal. I am happy to hear the free transport airport/hotel, the comfort of our rooms, the internet services and the property location was convenient for you and these... More 

Caledon, Canada
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my favorite hotel in Bogota with good transfers from/to the Airport and great for business meetings and luncheons. Good Business Center and very helpful staff. Very nice area with a Gambling Casino quite close.

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. John E. Receive a warm greeting from Sheraton Bogota. I would like to thank you for the great review about our property. I am happy to hear the free transport and the hotel location was convenient for you. I have shared your congratulations with the team in special with the girls at the business center, as this represents... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Excellent service. Every and each employee was very polite. Free shutlle from / to the airport. Wifi free. Very good food and 3 different options of restaurant, not mentioning the coffee at the lobby level.

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DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Good day Mrs. Ana Silvia : We would like to thank you for the time spent to evaluate your experience at the Hotel . Our main goal is to provide a wonderful stay with us, so I glad to hear that we fulfill your expectations. It was a pleasure to serving you at the Linkcafe in the main lobby and... More 

Level Contributor
6 reviews
3 of 5 stars Reviewed June 22, 2015

I booked this hotel because I lnew the brand and the Marriott was full and did not check how far away the things to do in Bogota were. As soon as I arrived I realized that everything is really far away, good shopping malls (Andino) and good dinning (Zona T) are approx an hour away (18km) and the museums are... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Rodolfo p : Receive a warm greeting from the Sheraton Bogota Hotel. It was a pleasure to have you as our guest According to your comments and the score, I can identify that your stay was not completely satisfactory. I regret that the location of the property does not fulfill your expectation. However, we will be always ready... More 

Ankara, Turkey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 13, 2015

The location of the hotel is very good. It is near airport. There is a shutlle to transfer to /from airport. Hotel Staff is very friendly. The room standard could not hold the Sheraton Standard in Europe and Asia. It is worst then Sheraton 's USA. The rooms are very small., amanities are very limited. there is not any coffee... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Metin D : Receive a warm greeting from the Sheraton Bogota Hotel. According to the score, we can identify that your stay was not satisfactory. We would like to apologize if the room and the welcome amenities did not fulfill your expectations. On the other hand, we want to thank you for the great comments regarding to the... More 

San Salvador, El Salvador
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

The facilities are just first class, nice rooms and very confortable beds. The hotel is more oriented to the business traveler and the service could be improved but, in general, a very good place to stay for business or pleasure.

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Ramon R. Greetings from Sheraton Bogota. Thank you for the great review about our property and the facilities offer to the guest , I am glad to hear that you enjoyed the comfort of the beds and of course that you recommend us, as a good option for a business trips. We also appreciate your recommendation related with... More 

Lima
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 25, 2015

8 days in this hotel. Breakfast and room service is a very good option. Gym is good but the running machine screens need to be fixed. DTV in the room is perfect for me. Internet with cable and wireless works fine inside the room and outside. Definitely I should choose again this good hotel.

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest Receive a warm greeting from Sheraton Bogota Hotel. Thank you for the great review about our property, and the local area We are glad to know your expectations were satisfied, which is always our main goal. It is very important for us that the Internet and the DTV services worked properly for you. We also appreciate your recommendation... More 

San Juan, Puerto Rico
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2015

Sheraton Hotel located in Bogota it is good with affordable prices. Service is good and location is near restaurants and shopping centers. The staff is very friendly and always checking that guests are having a good experience at the hotel. Rooms are clean, Wi-Fi works good and breakfast in good. In general this hotel is one of my favorite when... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Jorge R. Greetings from all the Sheraton Bogota staff. Thank you for the great review about our property, and the local area. I am glad to hear the staff meet your expectations and offer you a warm service. We are happy to know that you enjoyed the cleanliness and comfort of our rooms and WIFI service. We hope... More 

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