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Sheraton Bogota Hotel

#60 of 241 Hotels in Bogota
Certificate of Excellence
Calle 25 B 69 C-80, Bogota, Colombia
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Sheraton Bogota Hotel
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Sheraton Bogota Hotel
Sheraton Bogota Hotel
Sheraton Bogota Hotel
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385 reviews from our community

Traveler rating
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    65
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Juan, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Sheraton Hotel located in Bogota it is good with affordable prices. Service is good and location is near restaurants and shopping centers. The staff is very friendly and always checking that guests are having a good experience at the hotel. Rooms are clean, Wi-Fi works good and breakfast in good. In general this hotel is one of my favorite when... More 

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SF Bay Area
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Quick overnight stay prior to early am flight home. Previously stayed there a week earlier for 3 days. Staff very friendly and helpful. Free airport pick up and return. Breakfast a a very good selection.

Was this review helpful? Yes 1
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest: Greetings from all the Sheraton Bogota staff. Thank you for the great review about our property and the stars awarded. I am glad to hear the staff meet your expectations and offer you a helpful and friendly service. We are happy to know that you enjoyed the breakfast buffet and the advantages of the complementary shuttle service to... More 

Senior Contributor
22 reviews 22 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I used the hotel during a business trip. Arrived late and went our for a dinner. Around the hotelare restaurants but the majority is fast food. The hotel is very clean and I did not have any problems with the nice of traffic.

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DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Mr. Mike P : Receive a warm greeting from all the Sheraton Bogota associates. We would like to thank for the time spent in evaluate the experience you had at the hotel. It is very important for us to know that the condition and cleanliness of the hotel has met your expectations. We hope to have the opportunity to... More 

Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed four nights last week on business, the free pick up from the airport was well received after such a long flight. Check in was trouble free and quick; the room large, clean and generously appointed. The Staff at this hotel are perhaps the most friendly I have come across and are certainly not in short supply. Breakfast was... More 

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DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Mr. David C Receive a warm greeting from Sheraton Bogota Hotel. We would like to thank you for the stars awarded to our property and your recommendation like an option for the business trips. We are glad to hear the staff meet your expectations that is always our main goal. We are happy to know you enjoyed the advantage... More 

Athens, Greece
Top Contributor
51 reviews 51 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Bad: The management has to seriously address the problem with the wifi. I could not work, access my emails and conduct my business. Now, to the good news: nice location close to the airport, free shuttle, friendly staff, great breakfast and the Cook's restaurant was excellent! Also, the area around it is very safe and has quite a few... More 

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DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Mr. Nikos: Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spend to evaluate the experience you had at the hotel. I would like to apologize for the inconvenience you had due to the internet connection. On the other hand, I would like to thank you for... More 

Long Island City, New York
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've been at this location different times, great service, attentive staff but the Wifi has been an issue each time I visit, there are some e-mials that you can't answer from you cell phone, after a long day in the city where traffic is an issue, you come back to your room and just slows you down; they were very... More 

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DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest: Receive our warm Greeting from Sheraton Bogotá. It is always our goal to work in the improvement of our product and Service and your point of view help us to get this goal. We would like to offer our most sincere apologies for the inconveniences you had due to the internet service. We can understand that after a... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 14, 2015

Being on business in Bogota, I required a reliable wifi connection to work from the hotel and keep in touch with my family. The connection was spotty at best with and unavailable at worst. I received a new wifi code to no avail and was told at checkout that the hotel was upgrading their bandwith. I also enjoy getting a... More 

Was this review helpful? Yes
DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Guest: Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spend to make the review according to your experience at the hotel. According to the score, we can identify that your stay was not satisfactory. Our goal is to provide to the guests a memorable and enjoyable... More 

New York City, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2015

The staff is really helpful and corteous, the rooms are spacious and the bed very comfortable and the Spa was a really good rates is a good option to take after your work day or sightseen. The only issue was the internet speed that was so slow to work.

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DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Andres Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spent to evaluate the experience you had at the hotel and the comments regarding to the internet connection, as allow us to improve the services and products that we offer. I have shared your congratulations related... More 

Celebration, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

The staff is truly outstanding, very accommodating, courteous and friendly. The rooms are well appointed and spotless. Highly convenient when using the hotel for overnight connections in and out of Bogota.

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DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Gustavo S Receive a warm greeting from Sheraton Bogota. Thank you for the great review about our property. I am glad to hear the staff meet your expectations that is always our main goal. We are happy to know that you enjoyed the environment and the comfort of our rooms. I have shared your congratulations with the Sheraton... More 

Vancouver, Canada
Top Contributor
50 reviews 50 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 7, 2015

I stayed one night at the Sheraton Bogota. Customer service was decent with welcoming and attentive front desk staff. The breakfast was excellent with a wide variety of typical tropical fresh fruits, omelette station, and baked goods. Fresh fruit juices were a nice addition. The rooms were large and provided good business infrastructure. I found the wireless free internet a... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Andrezed Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spend to respond our survey and evaluate the experience you had at the hotel. According to the score, we can identify that your stay was not satisfactory. Our goal is to provide to the guests a... More 

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