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Sheraton Bogota Hotel

#61 of 242 Hotels in Bogota
Certificate of Excellence
Calle 25 B 69 C-80, Bogota, Colombia
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Sheraton Bogota Hotel
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388 Reviews from our TripAdvisor Community

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Traveler rating
    139
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Salvador, El Salvador
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The facilities are just first class, nice rooms and very confortable beds. The hotel is more oriented to the business traveler and the service could be improved but, in general, a very good place to stay for business or pleasure.

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Ramon R. Greetings from Sheraton Bogota. Thank you for the great review about our property and the facilities offer to the guest , I am glad to hear that you enjoyed the comfort of the beds and of course that you recommend us, as a good option for a business trips. We also appreciate your recommendation related with... More 

Lima
Contributor
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

8 days in this hotel. Breakfast and room service is a very good option. Gym is good but the running machine screens need to be fixed. DTV in the room is perfect for me. Internet with cable and wireless works fine inside the room and outside. Definitely I should choose again this good hotel.

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest Receive a warm greeting from Sheraton Bogota Hotel. Thank you for the great review about our property, and the local area We are glad to know your expectations were satisfied, which is always our main goal. It is very important for us that the Internet and the DTV services worked properly for you. We also appreciate your recommendation... More 

San Juan, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sheraton Hotel located in Bogota it is good with affordable prices. Service is good and location is near restaurants and shopping centers. The staff is very friendly and always checking that guests are having a good experience at the hotel. Rooms are clean, Wi-Fi works good and breakfast in good. In general this hotel is one of my favorite when... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Jorge R. Greetings from all the Sheraton Bogota staff. Thank you for the great review about our property, and the local area. I am glad to hear the staff meet your expectations and offer you a warm service. We are happy to know that you enjoyed the cleanliness and comfort of our rooms and WIFI service. We hope... More 

SF Bay Area
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Quick overnight stay prior to early am flight home. Previously stayed there a week earlier for 3 days. Staff very friendly and helpful. Free airport pick up and return. Breakfast a a very good selection.

Was this review helpful? Yes 1
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest: Greetings from all the Sheraton Bogota staff. Thank you for the great review about our property and the stars awarded. I am glad to hear the staff meet your expectations and offer you a helpful and friendly service. We are happy to know that you enjoyed the breakfast buffet and the advantages of the complementary shuttle service to... More 

Senior Contributor
22 reviews 22 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 27, 2015

I used the hotel during a business trip. Arrived late and went our for a dinner. Around the hotelare restaurants but the majority is fast food. The hotel is very clean and I did not have any problems with the nice of traffic.

Was this review helpful? Yes
DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Mr. Mike P : Receive a warm greeting from all the Sheraton Bogota associates. We would like to thank for the time spent in evaluate the experience you had at the hotel. It is very important for us to know that the condition and cleanliness of the hotel has met your expectations. We hope to have the opportunity to... More 

Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 25, 2015 via mobile

I stayed four nights last week on business, the free pick up from the airport was well received after such a long flight. Check in was trouble free and quick; the room large, clean and generously appointed. The Staff at this hotel are perhaps the most friendly I have come across and are certainly not in short supply. Breakfast was... More 

Was this review helpful? Yes
DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Mr. David C Receive a warm greeting from Sheraton Bogota Hotel. We would like to thank you for the stars awarded to our property and your recommendation like an option for the business trips. We are glad to hear the staff meet your expectations that is always our main goal. We are happy to know you enjoyed the advantage... More 

Athens, Greece
Top Contributor
53 reviews 53 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 24, 2015

The Bad: The management has to seriously address the problem with the wifi. I could not work, access my emails and conduct my business. Now, to the good news: nice location close to the airport, free shuttle, friendly staff, great breakfast and the Cook's restaurant was excellent! Also, the area around it is very safe and has quite a few... More 

Was this review helpful? Yes
DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Mr. Nikos: Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spend to evaluate the experience you had at the hotel. I would like to apologize for the inconvenience you had due to the internet connection. On the other hand, I would like to thank you for... More 

Long Island City, New York
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 23, 2015

I've been at this location different times, great service, attentive staff but the Wifi has been an issue each time I visit, there are some e-mials that you can't answer from you cell phone, after a long day in the city where traffic is an issue, you come back to your room and just slows you down; they were very... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest: Receive our warm Greeting from Sheraton Bogotá. It is always our goal to work in the improvement of our product and Service and your point of view help us to get this goal. We would like to offer our most sincere apologies for the inconveniences you had due to the internet service. We can understand that after a... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 14, 2015

Being on business in Bogota, I required a reliable wifi connection to work from the hotel and keep in touch with my family. The connection was spotty at best with and unavailable at worst. I received a new wifi code to no avail and was told at checkout that the hotel was upgrading their bandwith. I also enjoy getting a... More 

Was this review helpful? Yes
DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Guest: Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spend to make the review according to your experience at the hotel. According to the score, we can identify that your stay was not satisfactory. Our goal is to provide to the guests a memorable and enjoyable... More 

New York City, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2015

The staff is really helpful and corteous, the rooms are spacious and the bed very comfortable and the Spa was a really good rates is a good option to take after your work day or sightseen. The only issue was the internet speed that was so slow to work.

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Andres Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spent to evaluate the experience you had at the hotel and the comments regarding to the internet connection, as allow us to improve the services and products that we offer. I have shared your congratulations related... More 

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