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Sheraton Bogota Hotel

#62 of 242 Hotels in Bogota
Certificate of Excellence
Calle 25 B 69 C-80, Bogota, Colombia
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Sheraton Bogota Hotel
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404 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • All months
    (404)
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    (109)
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    (84)
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1 review
5 of 5 stars Reviewed 1 week ago

Excellent service. Every and each employee was very polite. Free shutlle from / to the airport. Wifi free. Very good food and 3 different options of restaurant, not mentioning the coffee at the lobby level.

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Good day Mrs. Ana Silvia : We would like to thank you for the time spent to evaluate your experience at the Hotel . Our main goal is to provide a wonderful stay with us, so I glad to hear that we fulfill your expectations. It was a pleasure to serving you at the Linkcafe in the main lobby and... More 

Level Contributor
6 reviews
3 of 5 stars Reviewed 1 week ago

I booked this hotel because I lnew the brand and the Marriott was full and did not check how far away the things to do in Bogota were. As soon as I arrived I realized that everything is really far away, good shopping malls (Andino) and good dinning (Zona T) are approx an hour away (18km) and the museums are... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Rodolfo p : Receive a warm greeting from the Sheraton Bogota Hotel. It was a pleasure to have you as our guest According to your comments and the score, I can identify that your stay was not completely satisfactory. I regret that the location of the property does not fulfill your expectation. However, we will be always ready... More 

Ankara, Turkey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The location of the hotel is very good. It is near airport. There is a shutlle to transfer to /from airport. Hotel Staff is very friendly. The room standard could not hold the Sheraton Standard in Europe and Asia. It is worst then Sheraton 's USA. The rooms are very small., amanities are very limited. there is not any coffee... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Metin D : Receive a warm greeting from the Sheraton Bogota Hotel. According to the score, we can identify that your stay was not satisfactory. We would like to apologize if the room and the welcome amenities did not fulfill your expectations. On the other hand, we want to thank you for the great comments regarding to the... More 

San Salvador, El Salvador
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

The facilities are just first class, nice rooms and very confortable beds. The hotel is more oriented to the business traveler and the service could be improved but, in general, a very good place to stay for business or pleasure.

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Ramon R. Greetings from Sheraton Bogota. Thank you for the great review about our property and the facilities offer to the guest , I am glad to hear that you enjoyed the comfort of the beds and of course that you recommend us, as a good option for a business trips. We also appreciate your recommendation related with... More 

Lima
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 25, 2015

8 days in this hotel. Breakfast and room service is a very good option. Gym is good but the running machine screens need to be fixed. DTV in the room is perfect for me. Internet with cable and wireless works fine inside the room and outside. Definitely I should choose again this good hotel.

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest Receive a warm greeting from Sheraton Bogota Hotel. Thank you for the great review about our property, and the local area We are glad to know your expectations were satisfied, which is always our main goal. It is very important for us that the Internet and the DTV services worked properly for you. We also appreciate your recommendation... More 

San Juan, Puerto Rico
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2015

Sheraton Hotel located in Bogota it is good with affordable prices. Service is good and location is near restaurants and shopping centers. The staff is very friendly and always checking that guests are having a good experience at the hotel. Rooms are clean, Wi-Fi works good and breakfast in good. In general this hotel is one of my favorite when... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Jorge R. Greetings from all the Sheraton Bogota staff. Thank you for the great review about our property, and the local area. I am glad to hear the staff meet your expectations and offer you a warm service. We are happy to know that you enjoyed the cleanliness and comfort of our rooms and WIFI service. We hope... More 

SF Bay Area
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 30, 2015

Quick overnight stay prior to early am flight home. Previously stayed there a week earlier for 3 days. Staff very friendly and helpful. Free airport pick up and return. Breakfast a a very good selection.

Was this review helpful? Yes 1
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest: Greetings from all the Sheraton Bogota staff. Thank you for the great review about our property and the stars awarded. I am glad to hear the staff meet your expectations and offer you a helpful and friendly service. We are happy to know that you enjoyed the breakfast buffet and the advantages of the complementary shuttle service to... More 

Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 27, 2015

I used the hotel during a business trip. Arrived late and went our for a dinner. Around the hotelare restaurants but the majority is fast food. The hotel is very clean and I did not have any problems with the nice of traffic.

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DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Mr. Mike P : Receive a warm greeting from all the Sheraton Bogota associates. We would like to thank for the time spent in evaluate the experience you had at the hotel. It is very important for us to know that the condition and cleanliness of the hotel has met your expectations. We hope to have the opportunity to... More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 25, 2015 via mobile

I stayed four nights last week on business, the free pick up from the airport was well received after such a long flight. Check in was trouble free and quick; the room large, clean and generously appointed. The Staff at this hotel are perhaps the most friendly I have come across and are certainly not in short supply. Breakfast was... More 

Was this review helpful? Yes
DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Mr. David C Receive a warm greeting from Sheraton Bogota Hotel. We would like to thank you for the stars awarded to our property and your recommendation like an option for the business trips. We are glad to hear the staff meet your expectations that is always our main goal. We are happy to know you enjoyed the advantage... More 

Athens, Greece
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 24, 2015

The Bad: The management has to seriously address the problem with the wifi. I could not work, access my emails and conduct my business. Now, to the good news: nice location close to the airport, free shuttle, friendly staff, great breakfast and the Cook's restaurant was excellent! Also, the area around it is very safe and has quite a few... More 

Was this review helpful? Yes
DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Mr. Nikos: Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spend to evaluate the experience you had at the hotel. I would like to apologize for the inconvenience you had due to the internet connection. On the other hand, I would like to thank you for... More 

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