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Sheraton Bogota Hotel

Calle 25 B 69 C-80, Bogota, Colombia
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Sheraton Bogota Hotel
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Sheraton Bogota Hotel
Sheraton Bogota Hotel
Sheraton Bogota Hotel
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374 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed four nights last week on business, the free pick up from the airport was well received after such a long flight. Check in was trouble free and quick; the room large, clean and generously appointed. The Staff at this hotel are perhaps the most friendly I have come across and are certainly not in short supply. Breakfast was... More 

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Athens, Greece
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Bad: The management has to seriously address the problem with the wifi. I could not work, access my emails and conduct my business. Now, to the good news: nice location close to the airport, free shuttle, friendly staff, great breakfast and the Cook's restaurant was excellent! Also, the area around it is very safe and has quite a few... More 

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Long Island City, New York
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've been at this location different times, great service, attentive staff but the Wifi has been an issue each time I visit, there are some e-mials that you can't answer from you cell phone, after a long day in the city where traffic is an issue, you come back to your room and just slows you down; they were very... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Being on business in Bogota, I required a reliable wifi connection to work from the hotel and keep in touch with my family. The connection was spotty at best with and unavailable at worst. I received a new wifi code to no avail and was told at checkout that the hotel was upgrading their bandwith. I also enjoy getting a... More 

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DARIO G, Manager at Sheraton Bogota Hotel, responded to this review

Dear Guest: Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spend to make the review according to your experience at the hotel. According to the score, we can identify that your stay was not satisfactory. Our goal is to provide to the guests a memorable and enjoyable... More 

New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff is really helpful and corteous, the rooms are spacious and the bed very comfortable and the Spa was a really good rates is a good option to take after your work day or sightseen. The only issue was the internet speed that was so slow to work.

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DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Andres Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spent to evaluate the experience you had at the hotel and the comments regarding to the internet connection, as allow us to improve the services and products that we offer. I have shared your congratulations related... More 

Celebration, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff is truly outstanding, very accommodating, courteous and friendly. The rooms are well appointed and spotless. Highly convenient when using the hotel for overnight connections in and out of Bogota.

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DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Gustavo S Receive a warm greeting from Sheraton Bogota. Thank you for the great review about our property. I am glad to hear the staff meet your expectations that is always our main goal. We are happy to know that you enjoyed the environment and the comfort of our rooms. I have shared your congratulations with the Sheraton... More 

Vancouver, Canada
Top Contributor
50 reviews 50 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed one night at the Sheraton Bogota. Customer service was decent with welcoming and attentive front desk staff. The breakfast was excellent with a wide variety of typical tropical fresh fruits, omelette station, and baked goods. Fresh fruit juices were a nice addition. The rooms were large and provided good business infrastructure. I found the wireless free internet a... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mr. Andrezed Receive a warm greeting from the Sheraton Bogota Hotel. Your feedback is very important for us. We appreciate the time you spend to respond our survey and evaluate the experience you had at the hotel. According to the score, we can identify that your stay was not satisfactory. Our goal is to provide to the guests a... More 

California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

We´ve been traveling around South America and all I can say is that Colombia is warm, their people is really friendly, at The Sheraton everybody is awesome, we definitely recommend this hotel, had a great time, and we may go back next year. Thank you Sheraton!

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Guest: Receive a warm greetings from Sheraton Bogota Hotel. I would like to thank you for the great score awarded to the property. We are glad to know your expectations were satisfied, which is always our main goal. As well, we appreciate the way you describe the Colombian culture. Anxious to see you very soon in your next trip... More 

Toronto, Canada
Top Contributor
96 reviews 96 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 16, 2015 via mobile

I stayed here for 5 nights on business. The hotel staff are friendly and the service is good. Limited English spoken even at the front desk. Rooms are updated, clean and comfortable although quite small. At times, the fitness room was too crowded and access to equipment limited. Pool was nice. Breakfast in either restaurant was very good with lots... More 

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DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear Mrs Connie: Receive a warm greetings from Sheraton Bogota. Thank you for the great review about our property location. I am glad to hear the staff meet your expectations and you enjoyed the variety of our breakfast buffet , as this show us that many of our goals have been achieved. Also, I would like to share with you... More 

Oakland Park, Florida
1 review
5 of 5 stars Reviewed March 12, 2015

I have stayed at Sheraton hotels in the past because they allow me to bring my small French Bulldog, but the Sheraton in Bogota went the extra mile. They surprised me with a dog bed, toys and feeding dishes for him when I checked in. Because it was a new environment for him, he barked when I would leave him... More 

Was this review helpful? Yes
DARIO G, Gerente at Sheraton Bogota Hotel, responded to this review

Dear guest : Receive a warm greetings from Sheraton Bogota Hotel. I would like to thank you for the great score awarded to our property. I am glad to hear that the Sheraton members meet your expectations and you enjoyed our special program ¨ Sheraton loves that Dog¨, as provided a comfortable and peaceful stay is one of our main... More 

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